RoadVitals

2021 Airstream Flying Cloud

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 10, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 27, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2021 Airstream Flying Cloud, most frequently naming the brakes and electrical categories. 2 safety recalls have been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Electrical150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Aug 27, 2021
222 units potentially affected
The defect: Airstream, Inc. (Airstream) is recalling certain 2021 Flying Cloud, Bambi, Caravel, Classic, Globetrotter, and International recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
The risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
The remedy: Dealers will inspect and replace the regulator, as necessary, and test the propane system for leaks, free of charge. Owner notification letters were mailed October 8, 2021. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Airstream, Inc.View on NHTSA.gov

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

May 12, 2021
667 units potentially affected
The defect: Airstream, Inc. (Airstream) is recalling certain 2020 25RB, 26RB, 28RB, 30RB Flying Cloud, 25RB, 28RB, 30RB Flying Cloud, and 2021 25RB, 28RB, 30RB Flying Cloud, and International travel trailers. The stove top range was incorrectly installed in a non-sealed cabinet.
The risk: A draft can cause the flame to enter the non-sealed cabinet, increasing the risk of a fire.
The remedy: Dealers will install panels/baffling in the cabinet to isolate negative airflow and prevent flame inversion, free of charge. Owner notification letters were mailed July 7, 2021. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Airstream, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesElectrical
Filed Apr 10, 2022

The brakes on my new Airstream Flying Cloud (23 ft) are unreliable, lock up, and/or engage without notice, endangering myself and others. Trailer was purchased on 16 Mar 2021. Took it on a 400 mile trip without incident. Before the second 400 mile trip on 8 Sep, I noticed the some running lights were filled with water. On the trip, inside the Allegheny Tunnel, PA Turnpike, the automatic lights came on and the brakes applied. When I turned off the lights, the brakes released. I took it to the dealer and they replaced some of the running lights and leaking wheel bearing, so I could get home. Upon arrival at home, he brakes locked up again in my driveway trying to park it. Not knowing if it was safe to move, I called CoachNet for roadside/driveway service to see if I could safely take it to the Air stream dealer safely again. They determined the wire harness was bad and needed replacement. My dealer contacted Airstream and they stated stated the harness was corroded, and may be causing the braking problems. My trailer is 6 months old at that time and was stored carefully. Airstream said the problem is caused by corrosion of the trailer components, including the wiring harness controlling the brakes. If so, this is a manufacturing problem which would affect similar Airstream trailers mfg’d during this time period. This is a critical safety issue. NOTE: Attached same file in 2 different formats. This states the wire harness and electrical issue is the source of the braking problem.

NHTSA ID
11460312
Incident
Sep 4, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

1STMON042052822

STRUCTURE

This newsletter provides information concerning filiform corrosion and the steps taken to neutralize it.

1STMON041042822

EQUIPMENT; TIRES

This article discussed tire care and maintenance. It explains the meaning of nomenclature on the tire sidewall (i.e. the 4 digit date code, load range, and max load information.

DexterTSB191

SERVICE BRAKES, ELECTRIC; WHEELS

It has come to Dexter’s attention that axles using the Nev-R-Lube bearing package have had on occasion electric brakes locking up when coming out of a complete stop. This brake lock up may be due to the hub-drum having an out of round condition. If the travel trailer was manufactured between January and May of 2021, and is experiencing a brake lock-up condition.

1STMON039112821

EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The newsletter provides process and tips to properly winterize Airstream travel trailers.

Newsletter April

Inside This Issue: - Stainless Steel Wrap Protectors -Stock Orders -Top Ten Dealers - Parts Returns - New Store Items - Trivia Question

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Airstream Flying Cloud by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010
2023010
2022020
2021Viewing120
2020130
2019120
2018010
2017130
2016020
2015220
2014020
2010110
2009000
2008000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.