RoadVitals

2020 Altec At Series

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Jun 12, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2020 Altec At Series. 3 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V386000

POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

Jun 12, 2026
4,923 units potentially affected
The defect: Altec industries, Inc. is recalling certain 2014-2026 AT Series Aerial Device vehicles. The transmission park interlock may be missing, allowing the aerial device to operate while the chassis is not in park.
The risk: An aerial device that operates while the vehicle is in gear or neutral can cause unexpected vehicle movement and increase the risk of injury.
The remedy: Altec will update the electrical harness and control modules, free of charge. Owner notification letters were mailed August 7, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3331.
Altec Industries, Inc.Manufacturer number CSN-3331View on NHTSA.gov
25V810000

ELECTRICAL SYSTEM:WIRING

Nov 21, 2025
37 units potentially affected
The defect: Altec Industries, Inc. (Altec) is recalling certain 2019-2024 AT Series vehicles. The lower emergency stop may not function when the upper control is selected.
The risk: An emergency stop that does not shut off the unit during an emergency increases the risk of death or serious injury.
The remedy: Altec will correct the wiring between the power distribution module and the machine harness, free of charge. Owner notification letters are expected to be mailed January 16, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3265.
Altec Industries, Inc.Manufacturer number CSN-3265View on NHTSA.gov
25V400000

ELECTRICAL SYSTEM:WIRING:POWER DISTRIBUTION MODULE/IPDM

Jun 13, 2025
965 units potentially affected
The defect: Altec Industries, Inc. (Altec) is recalling certain 2020 TA Series, 2019 L Series Aerial Device, 2018-2025 Service Body, LS Series, and AT Series trucks. The Power Distribution Module (PDM 10) circuit may experience a voltage spike, which can damage the Transfer Case Control Module (TCCM) and disrupt chassis functions, including the PTO switch, rearview mirror, or rearview camera.
The risk: A damaged TCCM and disrupted chassis functions can result in a loss of handling and control or brake performance, increasing the risk of a crash.
The remedy: Altec will install a diode to the ignition hot circuit, free of charge. Owner notification letters were mailed August 8, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3229.
Altec Industries, Inc.Manufacturer number CSN-3229View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CSR-3278

ENGINE; FUEL/PROPULSION SYSTEM

Altec Industries, Inc. has been notified by Ford Motor Company that a defect related to motor vehicle safety exists in certain 2020-2022 Model Year Super Duty and 2021-2022 Medium Truck vehicles equipped with 6.7L Diesel Engines that are equipped with certain Altec aerial devices or service bodies.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Altec At Series by model year
YearComplaintsRecallsInvestigationsIssue Index
2026020—
2025040—
2024070—
2023040—
2022040—
2021030—
2020Viewing030—
2019030—
2018020—
2017010—
2016010—
2015010—
2014010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.