RoadVitals

2024 Altec Digger Derrick

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
13
Latest Oct 9, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2024 Altec Digger Derrick. 13 safety recalls have been issued covering this model year; and 11 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

13 campaigns cover this model year

View all 13

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V665000

STRUCTURE:BODY:BUMPERS

Oct 9, 2026
45 units potentially affected
The defect: Altec Industries, Inc. (Altec) is recalling certain 2023-2024 Digger Derrick vehicles. The front winch bumper may be secured with incorrect bolts, which can cause the bumper to detach from the vehicle.
The risk: A front bumper that detaches can become a road hazard and increase the risk of a crash. In addition, the bolts can fail suddenly during winch operation, increasing the risk of injury.
The remedy: Altec will install the correct bolts on the front bumper, free of charge. Owner notification letters will be mailed December 4, 2026. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3375.
Altec Industries, Inc.Manufacturer number CSN-3375View on NHTSA.gov
26V637000

STRUCTURE:BODY:STEP/LADDER

Oct 2, 2026
6,780 units potentially affected
The defect: Altec Industries, Inc. (Altec) is recalling certain 2020-2026 AA Series Aerial Device, 2021-2026 AN Series Aerial Device, 2023-2026 AM Series Aerial Device, and 2024-2026 Digger Derrick, and 2024-2025 A-Class vehicles. The turntable mounted platform access step may have been improperly welded between the step tube and mounting plate, and allow the step to separate from the vehicle.
The risk: A step that separates or becomes unstable while in use, increases the risk of a fall or injury.
The remedy: Altec will replace the steps, free of charge. Owner notification letters are expected to be mailed November 27, 2026. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN-3374.
Altec Industries, Inc.Manufacturer number CSN-3374View on NHTSA.gov
26V617000

ELECTRICAL SYSTEM:WIRING

Sep 24, 2026
143 units potentially affected
The defect: Altec Industries, Inc. (Altec) is recalling certain 2021-2026 Altec Digger Derrick, and 2023-2025 Altec TA Series Aerial Device vehicles. Improper wiring may prevent the boom stow auto-neutral feature from engaging, which can allow the truck to be driven while the boom is still elevated.
The risk: When the vehicle is moved or driven with the boom out of stow, the vehicle could exceed the recorded travel height, increasing the risk of a crash.
The remedy: Altec will correct the wiring in the power distribution module to enable the boom stow auto-neutral functionality, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN-3370.
Altec Industries, Inc.Manufacturer number CSN-3370View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CSR-3369

ELECTRICAL SYSTEM

Altec Industries, Inc. has received notification from an International Motors that on certain 2021-2027 International trucks equipped with Altec equipment a manufacturing variation can allow for contact between the battery interconnect cable with auxiliary stud and hold-down bracket. When contact between these components occurs, a short circuit can develop which may generate excessive heat, which can result in a fire, increasing the risk of property damage or personal injury.

CSR-3320

ELECTRICAL SYSTEM

Altec Industries, Inc. has been notified of a condition affecting certain International HV, HX, eMV, CV, LT, RH, LoneStar, and MV Series trucks equipped with Altec equipment. Outdated Body Control Module (BCM) software may generate erroneous fault codes after the vehicle has been inactive for two to three days.

SIL-3273

Altec has received notification from Parker Chelsea, the manufacturer, of an issue with some of their 281 and 890 Series PTOs. An unintended restriction in lubrication flow may produce elevated back pressure in cold-start scenarios, leading to partial engagement of the clutch. Once the vehicle reaches normal operating temperature, the clutch drag will abate. In extreme cases, repeated cold starts may result in clutch disk damage and failure to engage when activated.

SIL-3243

Altec has learned that hydraulic hoses on certain DM-E and DH derricks, built between 2021 and 2025, can come into contact with the cord reel, causing the reel to stick. This can cause the pole guide to become inoperable.

SIL-3209

Altec has learned that the velocity fuse, part of the HOP plumbing on the lower boom lift cylinder, may close and fail to open due to air in the circuit during normal operation on certain D3000H, DT65H, and DT85H series derricks built from July 2022 to May 2025. This can prevent the hydraulic overload protection system from operating properly to prevent a structural overload of the boom.

SIL-3214

STRUCTURE:BODY

Altec has learned that the king pin towing capacity placard might not be installed on certain DL derricks built from August 2005 to October 2024. This could lead to unintentional overloading which could result in cracks or deformations to the king pin assembly. Altec has had no reports of this issue occuring. This area should be inspected regularly as outlined in the Welds and Fasteners subsections in Section 4 of the unit’s Maintenance and Parts Manual.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Altec Digger Derrick by model year
YearComplaintsRecallsInvestigationsIssue Index
2026060—
20250140—
2024Viewing0130—
20230140—
20220120—
20210110—
20200110—
20190140—
20180180—
20170150—
20160150—
2015080—
2014080—
2013090—
20120110—
20110110—
2010080—
2009080—
2008050—
2007040—
2006040—
2005040—
2004040—
2003030—
2002020—
2001020—
2000020—
1999010—
1998010—
1997010—
1996010—
1995010—
1994010—
1993010—
1992010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.