RoadVitals

2003 Altec Digger Derrick

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Feb 27, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2003 Altec Digger Derrick. 3 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V127000

EQUIPMENT

Feb 27, 2019
14,389 units potentially affected
The defect: Altec Industries, Inc (Altec) is recalling certain 2003-2019 Altec DL/DM, DL/DMB, and DC Digger Derrick vehicles. The pedestal tube welds may crack over time.
The risk: Unrepaired cracks may result in failure of the pedestal and uncontrolled movement increasing the risk of injury.
The remedy: Altec will notify owners and will provide repairs as necessary and a reinforcing kit. The recall began April 3, 2019. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 713.
Altec Industries Inc.Manufacturer number CSN 713View on NHTSA.gov
18V255000

STRUCTURE

Apr 20, 2018
12 units potentially affected
The defect: Altec Industries Inc. (Altec) is recalling certain 1992-2006 Digger Derrick trucks that have a specific boom pivot pin which may fail and cause the boom to move unexpectedly.
The risk: Unexpected boom movement can increase the risk of injury or death.
The remedy: Altec will notify owners and instruct them to inspect the vehicle for defective pivot pins and replace any that are found, free of charge. The recall began on May 22, 2018. Owners may contact Altec customer service at 1-877-462-5832.
Altec Industries Inc.View on NHTSA.gov
14V503000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Aug 15, 2014
51 units potentially affected
The defect: Altec Industries, Inc. (Altec) is recalling certain model year 2000-2013 Aerial Device and Digger Derrick trucks, equipped with Sure Power Battery Equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
The risk: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
The remedy: Altec will notify owners, and dealers will replace any affected battery equalizer, free of charge. The recall is expected to begin in September 2014. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 603.
Altec Industries Inc.Manufacturer number CSN 603View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SIL 677

ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL

This service information letter (SIL) notified customers to inspect the electrical slip ring for proper installation. Slip rings found to be improperly installed are to be replaced.

SIL 669

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:WIRING

This service information letter (SIL) notified customers to add a ground wire to the electrical slip ring.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Altec Digger Derrick by model year
YearComplaintsRecallsInvestigationsIssue Index
2026020—
20250110—
2024090—
20230110—
20220100—
20210100—
20200110—
20190140—
20180180—
20170150—
20160150—
2015080—
2014080—
2013090—
20120110—
20110110—
2010080—
2009080—
2008050—
2007040—
2006040—
2005040—
2004040—
2003Viewing030—
2002020—
2001020—
2000020—
1999010—
1998010—
1997010—
1996010—
1995010—
1994010—
1993010—
1992010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.