ElectricalEngine
Filed Jul 5, 2016
I AM REACHING OUT TO YOU AFTER OUR ATTEMPTS TO REACH A SATISFACTORY RESOLUTION TO OUR 2000 AUDI TT CONCERNS HAS NOT BEEN RESOLVED. I WILL SUMMARIZE OUR NEEDS/CONCERNS FOR YOU. WE PURCHASED OUR NEW 2000 AUDI TT IN 2000. WE HAVE HAD ALL REGULAR SERVICE AND REPAIRS DONE AT AN AUDI AUTHORIZED DEALER IN NORTH SCOTTSDALE, AZ AND BETWEEN 2005-2009, WHILE LIVING/WORKING FOR A SHORT-TERM IN SAN JOSE, CA. WE PUT MINIMAL MILES ON THIS VEHICLE AS A SECOND AUTOMOBILE. OUR CURRENT MILEAGE IS 82,000 MILES. IN 2005, AT 53,813 MILES, WE HAD REGULAR SERVICE PERFORMED AT STEVENS CREEK AUDI, IN SAN JOSE, CA. DURING THAT VISIT, WE STATED CONCERN OVER THE INSTRUMENT CLUSTER PANEL'S WARNING OF A PROBLEM WITH OUR HEADLIGHTS, LOW BEAMS OR PARKING LIGHTS. THE TECHNICIAN REPLACED THE RUNNING LIGHT BULBS BUT THE PROBLEM WITH THE INSTRUMENT CLUSTER PANEL CONTINUED AND HAS BECOME INCREASINGLY WORSE WITH MORE FAILURES TO THIS DATE, SUCH AS THE GAS GAUGE DOES NOT OPERATE, THE DIGITAL READOUT IS DIFFICULT TO READ, ETC. WHEN WE INVESTIGATED THE INSTRUMENT PANEL CONCERN WITH OUR TECHNICIAN RECENTLY IN SCOTTSDALE, WE LEARNED, BY LOOKING ONLINE, OF THE CLASS ACTION LAWSUIT AND AUDI'S FREE REPAIR OFFER (SEE INFORMATION BELOW). WE HAD NO KNOWLEDGE OF THIS IN 2008 ' OTHERWISE, WE WOULD HAVE HAD THE REPAIR DONE IN THE TIMEFRAME GIVEN. WE HAVE ASKED OUR DEALER TO EXTEND THIS FREE REPAIR TO US IN LIGHT OF THE ABOVE, ESPECIALLY SINCE WE WERE EXPERIENCING PROBLEMS WITH THE INSTRUMENT CLUSTER PANEL BEFORE AND DURING THIS TIME PERIOD NOTED ABOVE. WE HAVE NOT BEING ABLE TO GET THIS RESOLVED AND SO WE ARE HOPING THAT YOU WILL, AT YOUR CORPORATE LEVEL OF AUTHORITY, BE ABLE TO MEET OUR NEEDS. THANK YOU FOR YOUR TIME AND ATTENTION TO OUR REQUEST. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10882721
- Incident
- May 18, 2016
- Mileage
- 82,000 mi
Electrical
Filed Oct 4, 2015
HEADLIGHT IGNITOR FAILS CAUSING HEADLIGHT LOW BEAM TO WORK INTERMITTENTLY.
- NHTSA ID
- 10779546
- Incident
- Oct 3, 2015
- Mileage
- 168,000 mi
Driver assistanceElectrical
Filed Sep 16, 2014
DASH POD MALFUNCTION. DOES NOT REGISTER SPEED, TACHOMETER, FUEL OR TEMPERATURE. ALL DASH LIGHT INTERMITTENTLY WORK. *TR
- NHTSA ID
- 10633697
- Incident
- Sep 8, 2014
- Mileage
- 107,000 mi
Driver assistanceElectricalFuel system+1 more
Filed Jan 6, 2011
I OWN A 2000 AUDI TT AND THE AUDI DEALER SERVICE CONFIRMS THAT THE TT'S INSTRUMENT PANEL HAS AN INTERNAL PROBLEM WHICH REQUIRES REPLACEMENT OF THE INSTRUMENT CLUSTER AT A COST ESTIMATE OF $1193.13. THE TT HAS A KNOWN INSTRUMENT CLUSTER FAILURE PROBLEM AND AUDI HAS PROVIDED RELIEF TO OWNERS REGARDING THE INSTRUMENT FAILURE IN BOTH THE UK AND THE US. THE CAR HAS LESS THAN 75,000 MILE ON IT AND INSTRUMENT FAILURE AT THIS LOW MILEAGE IS UNACCEPTABLE. AUDI SAYS THE CAR IS OUT OF WARRANTY AND THEY WOULD DO NOTHING, WHICH SEEMS LIKE A RIDICULOUS RESPONSE AS THE PROBLEMS AFFECTS THE SPEEDOMETER AND SAFETY WARNING LIGHTS. THE INSTRUMENT PANEL CAN ONLY BE REPLACED BY THE DEALER TO PRESERVE AUTO SETTINGS. THIS TYPE OF SAFETY DEFECT SHOULD BE THE RESPONSIBILITY OF THE MANUFACTURER. *TR
- NHTSA ID
- 10375004
- Incident
- Mar 1, 2010
- Mileage
- 70,000 mi
Electrical
Filed Sep 18, 2010
THE INSTRUMENT CLUSTER IN MY AUDI TT IS FAULTY. IT DOES NOT PROVIDE ACCURATE FUEL GAUGE, ENGINE SPEED, VEHICLE SPEED, AND ENGINE TEMPERATURE READINGS. IT DOES NOT PROVIDE ANY RELIABLE, ACCURATE INFORMATION IN REGARDS TO THE OPERATION OF THE VEHICLE. *TR
- NHTSA ID
- 10356251
- Incident
- Sep 30, 2009
- Mileage
- 52,000 mi
Electrical
Filed Aug 19, 2010
2000 TT QUATTRO. CONSUMER STATES THE INSTRUMENT CLUSTER FAILED. *TGW THE CONSUMER STATED WHEN THE INSTRUMENT CLUSTER FAILED WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE UNEXPECTEDLY ACCELERATED ON ITS OWN, OR IT WOULD JUST STOP COMPLETELY. THE GAS GAUGE WAS UNRELIABLE AND THE ODOMETER DID NOT REGISTER. *JB
- NHTSA ID
- 10350912
- Incident
- Jan 1, 1901
Electrical
Filed Feb 17, 2009
INSTRUMENT CLUSTER IS BROKEN. SPEEDOMETER WILL NOT WORK. SOMETIMES TACHOMETER WILL NOT WORK. I WAS TOLD THIS IS A RECURRING PROBLEM WITH THESE CARS. HAS BEEN BROKEN OFF AND ON FOR THREE YEARS, BUT RECENTLY HAS GOTTEN WORSE. *TR
- NHTSA ID
- 10259106
- Incident
- Dec 15, 2007
- Mileage
- 90,000 mi
Electrical
Filed Aug 1, 2008
2000 AUDI TT WITH INSTRUMENT CLUSTER PROBLEMS. CONSUMER STATES THAT AUDI IS ONLY GOING TO EXTEND THE WARRANTY FOR TWO YEARS ON THE INSTRUMENT CLUSTER. HE STATES THAT THIS EXCLUDES THE TIME THAT MOST VEHICLES WILL EXPERIENCE THIS PROBLEM. *KB
- NHTSA ID
- 10237132
- Incident
- Aug 1, 2008
Electrical
Filed Apr 1, 2008
INSTRUMENT CLUSTER FAILED WITHOUT WARNING. NO GAUGES REGISTER, AND LED DISPLAY ERRONEOUSLY SHOWS HI TEMP WARNING THEN GOES BLANK. *TR
- NHTSA ID
- 10223012
- Incident
- Mar 29, 2008
- Mileage
- 55,000 mi
Electrical
Filed Mar 21, 2008
INSTRUMENT CLUSTER GAUGES DO NOT WORK PROPERLY. FUEL IS COMPLETELY OFF. CENTER DISPLAY IS NEARLY UNREADABLE. VWAG WILL NOT COVER UNDER WARRANTY, EVEN THOUGH THE UK CLUSTER WARRANTY WAS EXTENDED. *TR
- NHTSA ID
- 10221982
- Incident
- Aug 1, 2006
- Mileage
- 46,000 mi
Electrical
Filed Mar 12, 2008
INSTRUMENT CLUSTER FAILED WITH NO PRIOR EVENTS LEADING TO ITS FAILURE. MANY ASPECTS OF THE INSTRUMENT CLUSTER FAIL TO WORK PROPERLY, SUCH AS THE FUEL GAUGE, TACHOMETER, SPEEDOMETER, AND LCD SCREEN. *TR
- NHTSA ID
- 10220858
- Incident
- Mar 18, 2004
Electrical
Filed Mar 4, 2008
2000 AUDI TT WITH DEFECTIVE INSTRUMENT CLUSTER. CONSUMER STATES THAT THE PROBLEM WITH THE INSTRUMENT PANEL HAS PROGRESSED CAUSING PROBLEMS WITH THE OPERATION OF THE VEHICLE. *KB THE CONSUMER STATED THE FUEL AND TEMPERATURE GAUGES NO LONGER FUNCTIONED AND THE LIQUID CRYSTAL DISPLAY DID NOT INDICATE READABLE INFORMATION. THE CONSUMER STATED AUDI AGREED TO PAY FOR THE COST OF THE PART, BUT NOT THE LABOR. *JB
- NHTSA ID
- 10220585
- Incident
- Jan 1, 1901
Electrical
Filed Feb 21, 2008
2000 AUDI TT WITH INSTRUMENT CLUSTER PROBLEMS. CONSUMER STATES THAT THE INSTRUMENT CLUSTER THEN BEGAN GETTING WORSE WHICH HAS NOW STARTED AFFECTING THE OPERATION OF THE VEHICLE. *KB THE CONSUMER STATED HE BEGAN EXPERIENCING PROBLEMS 3 YEARS AGO AND THE PART WAS REPLACED UNDER WARRANTY. HOWEVER, THE PROBLEM HAS RESURFACED. THE FUEL AND TEMPERATURE GAUGES NO LONGER FUNCTIONED AND THE LIQUID CRYSTAL DISPLAY HAS FAILED AND DOES NOT INDICATE READABLE INFORMATION. THE SPEEDOMETER AND TACHOMETER FUNCTIONED SPORADICALLY. *JB
- NHTSA ID
- 10219446
- Incident
- Jan 1, 1901
Electrical
Filed Feb 5, 2008
DASHPOD FAILURE ON 2000 MODEL AUDI TT. FUEL GAUGE HAS STOPPED WORKING. THIS IS SECOND FAILURE OF A DASHPOD ON THIS VEHICLE - THE FIRST WAS REPLACED UNDER WARRANTY. ALL EUROPEAN AUDI/VOLKSWAGEN DEALERS REPLACE DASHPODS FREE OF CHARGE AS IT IS A KNOWN DESIGN FAULT. AUDI USA WILL NOT REPLACE DEFECTIVE DASHPODS. *TR
- NHTSA ID
- 10217047
- Incident
- Dec 20, 2007
- Mileage
- 73,000 mi
ElectricalFuel system
Filed Feb 5, 2008
FUEL GAUGE CONSISTENCY READS THE WRONG LEVEL OF FUEL IN THE GAS TANK. LEFT ME STRANDED TWICE ALREADY. THIS IS A VERY VERY COMMON MALFUNCTION FOR MY MODEL OF AUDI. *TR
- NHTSA ID
- 10217036
- Incident
- Oct 17, 2007
- Mileage
- 78,200 mi
ElectricalEngine
Filed Nov 16, 2007
2000 AUDI TT PROBLEMS WITH THE INSTRUMENT CLUSTER. CONSUMER STATES THAT PROBLEM HAS CAUSED PROBLEMS WITH THE PERFORMANCE AND SAFETY OF THIS VEHICLE. CONSUMER SAYS THE GAUGE CLUSTER IS THE PROBLEM. *KB THE CONSUMER STATED HE WENT OUT TO START THE VEHICLE AND EVERYTHING ON THE INSTRUMENT CLUSTER HAD CEASED INCLUDING THE SPEEDOMETER, RPM GAUGE, ODOMETER, GAS GAUGE, TEMPERATURE GAUGE AND THE LIQUID CRYSTAL DISPLAY WAS NOT DISPLAYING READABLE INFORMATION. THE ENGINE BELT FAILED DUE TO BENT VALVES AND THE SEAT VALVES BEING DAMAGE. *JB
- NHTSA ID
- 10209450
- Incident
- Sep 1, 2005
- Mileage
- 83,918 mi
Electrical
Filed Nov 8, 2007
2000 AUDI TT INSTRUMENT CLUSTER PROBLEMS. CONSUMER STATES THE FAILURE IS THE GAUGE CLUSTER CIRCUIT BOARD. CONSUMER STATED THAT HE COULD NOT AFFORD TO GET THE PROBLEM FIXED WHEN IT FIRST BEGAN AND NOW IT IS WORSE AND MORE MONEY. *KB THE FUEL AND TEMPERATURE GAUGES NO LONGER FUNCTIONED AND THE LIQUID CRYSTAL DISPLAY HAS FAILED TO INDICATE READABLE INFORMATION. THERE WAS NO WAY TO KNOW THE LEVEL OF FUEL IN THE VEHICLE, THE ENGINE OPERATING TEMPERATURE, BRAKE SAFETY INFORMATION OR ENGINE CHECK NOTIFICATION. ADDITIONALLY, THE SPEEDOMETER AND TACHOMETER FUNCTIONED SPORADICALLY. *JB
- NHTSA ID
- 10208375
- Incident
- Nov 30, 2003
Electrical
Filed Oct 1, 2007
TL*THE CONTACT OWNS A 2000 AUDI TT QUATTRO. WHILE DRIVING 60 MPH, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL WOULD NOT DISPLAY PROPERLY. THE INSTRUMENT PANEL WAS REPLACED UNDER WARRANTY IN 2004. IN OCTOBER OF 2006, THE INSTRUMENT PANEL FAILED AGAIN. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE INSTRUMENT PANEL HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 140,000 AND FAILURE MILEAGE WAS 65,000.
- NHTSA ID
- 10204534
- Incident
- Sep 1, 2004
- Mileage
- 65,000 mi
Electrical
Filed Sep 12, 2007
2000 AUDI TT GAUGE CLUSTER PROBLEMS. CUSTOMER STATES PROBLEMS HAVE PROGRESSED SINCE THE FIRST NOTICE OF THE PROBLEM. CUSTOMER STATES THIS IS A SERIOUS SAFETY ISSUE WITH THESE VEHICLES. **NAR**KB THE CONSUMER STATED THE FUEL AND TEMPERATURE GAUGES NO LONGER FUNCTION AND THE MULTI-FUNCTION LIQUID CRYSTAL DISPLAY DOES NOT INDICATE READABLE INFORMATION. THE CLUSTER LIGHTING FLICKERS AND THE SPEEDOMETER AND TACHOMETER GAUGE LIGHTING IS NOT VISIBLE AT NIGHT. THE CONSUMER HAS NO WAY OF KNOWING THE LEVEL OF FUEL IN THE VEHICLE. THE SPEEDOMETER AND TACHOMETER FUNCTION SPORADICALLY. *JB
- NHTSA ID
- 10203760
- Incident
- Jan 1, 1901
Electrical
Filed Aug 21, 2007
2000 AUDI TT COUPE WITH GAUGE CLUSTER PROBLEMS CUSTOMER STATES THAT THE PROBLEM STARTED JUST AFTER THE WARRANTY PERIOD ENDED**NAR**CC THE CONSUMER STATED THE FUEL AND TEMPERATURE GAUGES NO LONGER FUNCTIONED AND THE MULTI-FUNCTION LIQUID CRYSTAL DISPLAY DID NOT INDICATE READABLE INFORMATION. THE CONSUMER HAD NO WAY OF KNOWING HOW MUCH FUEL WAS IN THE VEHICLE. THE TACHOMETER AND SPEEDOMETER FUNCTIONED SPORADICALLY. *TR
- NHTSA ID
- 10201405
- Incident
- Jan 1, 1901
ElectricalEngineTires & wheels
Filed Jul 10, 2007
2000 AUDI TT QUARTO WITH MALFUNCTIONING INSTRUMENT CLUSTER CUSTOMER STATES THAT AFTER RESEARCHING THE PROBLEM THAT THIS IS A WIDE SPREAD PROBLEM**NAR**CC THE CONSUMER STATED THAT THE INSTRUMENT CLUSTER HAS BEEN MALFUNCTIONING FOR A WHILE NOW AND THE CONSUMER STATED THAT IT WOULD COST $1,000 TO REPAIR. THE CONSUMER STATED HE CONTACTED THE DEALER WHO WAS SUPPOSED TO BE CONTACTING THE DEALER AND GETTING BACK WITH THE CONSUMER BUT TO NO AVAIL. THE CONSUMER STATED HE ALSO HAD PROBLEMS WITH A BROKEN RADIATOR HOSE. THE CONSUMER STATED WOULD LIKE AUDI TO PROVIDE A FULL COVERAGE WARRANTY FOR THE INSTRUMENT CLUSTER AT A LOCAL DEALERSHIP. THE CONSUMER PREVIOUSLY HAD A TIRE DEVELOPED A BUBBLE, THE DEALER INITIALLY STATED HE MUST HAVE HIT CURB, BUT IT WAS LATER DETERMINED THAT THE TIRES WERE DEFECTIVE AND ULTIMATELY THE MANUFACTURER REPLACED THE TIRES. *TR
- NHTSA ID
- 10196961
- Incident
- Jul 1, 2007
Electrical
Filed Jun 29, 2007
CITATIONS OF INSTRUMENT CLUSTER PROBLEMS CUSTOMER STATES THAT THE PROBLEM STARTED JUST TWO MONTHS AFTER THE WARRANTY PERIOD ENDED**NAR**CC THE CONSUMER STATED WOULD LIKE THE DEALER TO REPLACE THE INSTRUMENT CLUSTER AT NO COST TO THE OWNER PERFORMED AT A LOCAL DEALERSHIP. *TR
- NHTSA ID
- 10195835
- Incident
- Jan 1, 1901
Electrical
Filed Feb 20, 2007
2000 AUDI TT COUPE WITH GAUGE CLUSTER PROBLEMS**NAR**CC THE CONSUMER STATED THE FUEL GAUGE NO LONGER FUNCTIONS AND THE MULTI-FUNCTION LIQUID CRYSTAL DISPLAY DOES NOT INDICATE READABLE INFORMATION. THE SPEEDOMETER AND TACHOMETER FUNCTION SPORADICALLY. *JB
- NHTSA ID
- 10183739
- Incident
- Jan 1, 1901
Body & structureElectrical
Filed Feb 13, 2007
2000 AUDI TT COUPE WITH INSTRUMENT CLUSTER FAILURE**NAR**CC THE CONSUMER PAID TO HAVE THE CLUSTER REPLACED. THE CONSUMER DID SOME RESEARCH AND DISCOVERED THAT AUDI HAS BEEN AWARE OF THE PROBLEM WITH THE GAUGE CLUSTER FOR SEVERAL YEARS. THE CONSUMER REQUEST REIMBURSEMENT FROM THE MANUFACTURER. THE POWER WINDOW WAS NOISEY WHILE GOINGDOWN. THE DEALER FOUND THAT THE PANEL WAS OUT OF ADJUSTMENT. *NM
- NHTSA ID
- 10182694
- Incident
- Sep 19, 2005
- Mileage
- 70,231 mi
Electrical
Filed Nov 30, 2006
2000 TT COUPE HAD GAUGE CLUSTER PROBLEMS. DASH LIGHTS DO NOT APPEAR UNLESS VEHICLE IS WARMED UP. *TS THE CONSUMER STATED HE WAS NOT ABLE TO READ HIS SPEEDOMETER, TACHOMETER OR FUEL GAUGES. *JB
- NHTSA ID
- 10176442
- Incident
- Jan 1, 1901
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.