RoadVitals

2023 Bentley Continental GT

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 17, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 1 NHTSA owner-reported complaint for the 2023 Bentley Continental GT, most frequently naming the electrical, engine and fuel system categories. 546 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical133.3%
  • Engine133.3%
  • Fuel system133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalEngineFuel system
Filed Dec 17, 2023

On Monday December 4, 2023, at about 1:30pm, it was a normal sunny day, I was headed eastbound on [XXX] . I was coming to a stop at the intersection of Airport Rd. I was in the turn lane to go north on Airport Rd. No one was in front of me. As I was almost stopped, only going one or two mph, the car suddenly lurched forward. Since my right foot was already on the brake I quickly pushed the brake down with full force and was able to stop the car. If there had been another car in front of me, or a person crossing the intersection I would of hit the car or person. Two days before I had heard about the 2022 Bentley Flying Spur crashing in Niagara Falls. When I heard of this crash I immediately thought the car took off on its own and the driver couldn’t stop it as this happened to my wife in her 2006 BMW M6 when it was about 2-3 years old. I immediately contacted the CEO of Bentley via email and he responded and had the President of the North America operation call me. He had an engineer come from Germany to take the “black box” out of the car and back to Germany to examine it. Three weeks later they said there was nothing wrong with the car. I then sold the car immediately and took a huge loss on it. After this happened in my Bentley I contacted Bentley in Crewe, England via email on 12/7/23 and they told me to call the local dealer and have them pick up the car so I did but they refused to do it when I told them I didn’t want the car back. I then notified Bentley again and they wrote back on 12/7/23 and said they are reviewing my info and they said they would have their North American people call me. On Monday 12/10/23 they had not responded so I wrote them again. After no response I emailed the CEO Adrian Hallmark and he responded and said they would like to pick up the car and look at it. Then his Consumer Affairs Manager for the Americas called and I told him I am not giving them the car without the US Government being involved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552

NHTSA ID
11560501
Incident
Dec 4, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

2061195/5

ELECTRICAL SYSTEM

Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns.

2080998/2

STRUCTURE:BODY

Rear Quarter Panel LH/RH - Body Adjustment Process | Continental GT | 18-24MY. Customer statement / workshop findings: Following body repair involving the rear side panel area, improper alignment may be observed between the side panel, rear lamp, and boot lid. Inspection confirms that dimensional integrity in the Y direction does not meet manufacture specifications.

2064337/5

ENGINE; FUEL/PROPULSION SYSTEM

Usage of E10 fuel

2062184/11

ELECTRICAL SYSTEM; SERVICE BRAKES

Electronic Parking Brake (EPB) functionality issues. The following issues could be evident during PDI or found whilst in service: • Electronic Parking Brake (EPB) found not operating to specification • EPB may not hold the car effectively • Parking brake components showing signs of wear • Parking brake warning light may also be evident within the DIP, stating ‘Parking brake fault detected. Stop the vehicle in a safe place and refer to the owner’s manual.’

2061195/5

ELECTRICAL SYSTEM

Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns. Customer statement / workshop findings: The feedback method within this TPI is required should a complaint of telephone functionality and/or quality be reported.

2056407/8

STEERING; SUSPENSION

Running gear - Noise identification Customer statement: Noise complaint from the suspension and/or steering

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Bentley Continental GT by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026020—
2025010—
2024000—
2023Viewing100—
2022020—
2021330—
2020040—
2019000—
2018000—
2017000—
2016000—
2015100—
2014010—
2013010—
2012010—
2011010—
2010010—
2009010—
2008020—
2007120—
2006020—
2005010—
2004030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.