Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Jul 10, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 193 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2009 BMW 328I submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
Steering
Filed Jul 10, 2023
The contact owns a 2009 BMW 328I. The contact stated that the vehicle lost power steering assist while driving at an undisclosed speed. There was no warning light illuminated. The contact used excessive force while driving back to the residence. The vehicle was towed to a dealer where metal shavings were found in the steering pump. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 200,000.
NHTSA ID
11531255
Incident
Jul 1, 2023
Mileage
200,000 mi
ElectricalFuel systemSteering
Filed Jul 28, 2022
Car doesn’t hold a battery Wants to start 2% of the time Engine shook the pulley off so have troubles steering It’s under recall for a few things I would love a new car from bmw because this one is a nightmare the bmw tech advised me not to drive it so have been carless all year pretty much
NHTSA ID
11476276
Incident
Feb 16, 2022
EnginePowertrain (other)Steering
Filed Jun 18, 2018
I WAS DRIVING ON A BUSY HIGHWAY BETWEEN 70-80 MPH. THE ENGINE STALLED AND I WAS UNABLE TO PRESS THE GAS. I MANAGED TO GET THE CAR OFF ON AN EXIT DUE TO MOMENTUM. AFTER SITTING IN A PARKING LOT FOR 30 MINUTES, THE CAR CRANKED BACK UP WITHOUT ANY ISSUE. THE STALLING ISSUE HAS OCCURRED TWICE.
NHTSA ID
11102257
Incident
Jun 15, 2018
Mileage
130,000 mi
Driver assistanceSteering
Filed Aug 25, 2017
I WAS DRIVING MY 2009 BMW 328I SEDAN ON THE HIGHWAY DURING PEAK MORNING OFFICE HOUR (~ 07:45 AM CST) ON AUGUST 24TH 2017 WHEN ALL OF A SUDDEN THE STEERING CONTROL STARTED BEHAVING WEIRD. THE STEERING WHEEL WAS NOT STAYING STRAIGHT. IT WAS GOING TO THE EXTREME LEFT AND RIGHT RESULTING IN THE CAR GOING ALL OVER THE LANES BY ITSELF. I WAS SCARED AND PANICKED AT THIS SUDDEN BEHAVIOR OF THE CAR. ULTIMATELY I HIT THE BRAKES AND THE CAR SEEMED TO GET BACK TO CONTROL. I PULLED OVER TO THE SHOULDER AND GOT THE CAR TOWED TO MY HOME. NOTE THAT THE CAR WAS NOT DRIVEN FOR A MONTH AS I WAS ON VACATION. I AM THANKFUL TO GOD THAT I AM SAFE AND DIDN'T HIT OR GET HIT BY ANOTHER CAR!
NHTSA ID
11019774
Incident
Aug 24, 2017
Mileage
51,900 mi
Driver assistanceFuel systemSteering
Filed May 3, 2017
WHILE DRIVING THE CAR, IT LOSES POWER COMPLETELY AND THE ENGINE SHUTS OFF. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING ON THE FREEWAY AT HIGH SPEED. IT IS A VERY DANGEROUS SITUATION, AS THE CAR QUICKLY DECELERATES AND POWER STEERING NO LONGER WORKS. I HAVE BEEN INCREDIBLY LUCKY TO BE ABLE TO GET TO THE SIDE OF THE HIGHWAY AFTER LOSING POWER EACH TIME (IT HAS HAPPENED ON THE FREEWAY 5 TIMES NOW). THE CAR WILL NOT START AFTER IT LOSES POWER AND PUTS UP A RANDOM CHECK ENGINE ERROR. SOMETIMES, AFTER SITTING FOR A PERIOD OF TIME, IT WILL START UP, BUT THIS SEEMS TO BE COMPLETELY RANDOM, AS IT HAPPENS SOMETIMES, BUT NOT ALWAYS. I HAVE TAKEN THE VEHICLE TO BMW SEVERAL TIMES NOW AND THEY HAVE REPLACED SEVERAL PARTS AND ASSURED ME IT IS FIXED, BUT IT KEEPS HAPPENING. I AM NOW VERY CONCERNED FOR MY FAMILY'S SAFETY. I REALIZE THE CAR IS A 2009 MODEL, AND IT HAS A LITTLE OVER 100,000 MILES ON IT, BUT THIS TYPE OF POWER LOSS SHOULD NOT BE HAPPENING OVER AND OVER AGAIN, ESPECIALLY WHEN IT HAS BEEN TAKEN TO THE BMW DEALER. I HAVE SPECIFIED THE LAST INCIDENT IN THE "WHEN DID THIS HAPPEN" QUESTION BELOW, BUT THE PROBLEM STARTED ABOUT 6 WEEKS AGO.
NHTSA ID
10983375
Incident
May 2, 2017
Mileage
108,000 mi
AirbagsElectricalSteering
Filed Apr 5, 2017
Crash reported1 injury reported
"TAKATA RECALL" I HAVE A COMPLAINT FILED REGARDING AN ELECTRICAL ISSUE I HAD WITH MY VEHICLE WHICH RESULTED IN A MOTOR VEHICLE CRASH (NHTSA ID NUMBER: 10781956. MY CAR WAS EQUIPPED WITH TAKATA AIRBAGS, 4 OF 6 AIRBAGS DEPLOYED. THE AIRBAG FROM THE DRIVER SIDE CAUSED INJURIES TO MY FACE AND ARM. I RECEIVED A RECALL LETTER FROM BMW 4 MONTHS AFTER THE ACCIDENT THAT RESULTED IN THE NEED FOR PHYSICAL THERAPY DUE TO THE INJURIES TO MY ARM AND SHOULDER FROM THE IMPACT OF THE AIRBAG, WHICH ALSO CUT MY FOREARM. THE STEERING WHEEL ON MY VEHICLE FROZE WHILE DRIVING AND IN MY ATTEMPT TO GET THE WHEEL TO TURN, MY BRAKES ALSO FAILED. I HAD BOTH ARMS COVERING THE WHEEL TO TRY AND GET IT TO BUDGE. THE ONLY WAY MY VEHICLE STOPPED WAS BECAUSE I CRASHED INTO A CAR WAITING AT THE OPPOSITE LIGHT. BOTH ARMS WERE COVERING THE AIRBAG AT THE TIME IT DEPLOYED.
NHTSA ID
10970807
Incident
Oct 11, 2015
Mileage
77,000 mi
EngineSteering
Filed Dec 11, 2015
BOLT SECURING SERPENTINE BELT TENSIONER ASSEMBLY AGAINST ENGINE BLOCK BROKE OFF . THE BELT TENSIONER ASSEMBLY ALSO BROKE. THE SERPENTINE BELT COMPLETELY CAME OFF RENDERING VEHICLE UNDRIVEABLE. HAPPENED WHEN VEHICLE WAS STATIONARY. VEHICLE WAS TOWED TO REPAIR SHOP.
NHTSA ID
10809632
Incident
Oct 2, 2015
Mileage
63,521 mi
Steering
Filed Jul 20, 2015
Crash reported
I LOST ALL STEERING IN MY CAR
NHTSA ID
10735048
Incident
Jul 18, 2015
Mileage
87,000 mi
Steering
Filed Oct 12, 2012
I BEGAN TO FEEL STRONG RAPID PULSATING AND AUDIBLE VIBRATIONS THROUGH STEERING WHEEL EVERY TIME WHEN I PARK THE CAR. ONCE I EXPERIENCED THE SAME WHILE DRIVING AT ABOUT 25 MPH WHILE MAKING LANE CHANGE TO THE RIGHT. AND THESE VIBRATIONS AND NOISE STILL CONTINUE TO BE FELT SINCE THEN. *TR
NHTSA ID
10479962
Incident
Feb 2, 2010
Mileage
10,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own