Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Mar 21, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 257 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2013 BMW 328I submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structure
Filed Mar 21, 2022
Passenger door lock failed and does not allow the door to be opened in an emergency. The door is designed to be unlocked by the first pull of the door handle then unlatched with the second pull of the handle, however after the first handle pull the lock immediately locks again preventing the second pull from unlatching the door. The system would be available for inspection. This problem has been reproduced and confirmed by manufacturer's dealer, but has not been inspected The electric door lock actuator had failed about a year ago, but still allowed the door lock to be used manually without any disruption to being able to open the door.
NHTSA ID
11457701
Incident
Mar 14, 2022
Body & structure
Filed Sep 23, 2020
INTERMITTENT ISSUE WHERE DRIVER'S SIDE DOOR WON'T UNLOCK FROM THE INTERIOR USING THE DOOR HANDLE. DOOR WILL NOT OPEN UNTIL IT'S UNLOCKED. DOOR CAN BE UNLOCKED USING THE ELECTRIC CENTRAL LOCKING, AND THEN OPENED USING THE HANDLE.
NHTSA ID
11360679
Incident
Feb 1, 2019
Mileage
45,000 mi
Body & structure
Filed Dec 4, 2019
FRONT/DRIVER DOOR WILL NOT UNLOCK FROM TIME TO TIME WHEN I PULL THE HANDLE
NHTSA ID
11286932
Incident
Dec 4, 2019
AirbagsBody & structureEngine
Filed Apr 7, 2019
Crash reportedFire reported2 injuries reported
CAR INVOLVED IN REAR END COLLISION AND CAR CAUGHT FIRE AND BURNED UP. AIR BAGS DID NOT DEPLOY. CAR WAS IN SLOW MOTION APPROACHING A STOP LIGHT WHEN HIT IN REAR . ROAD CONDITIONS SUNNY AND DRY. MY CAR WAS PUSHED INTO CAR IN FRONT CAUSING MORE DAMAGE. ACCIDENT OCCURRED IN ILLINOIS 159 IN GLEN CARBON,ILL.
NHTSA ID
11194490
Incident
Apr 6, 2019
Mileage
48,000 mi
Body & structure
Filed Nov 26, 2018
WHEN IN PARK OR WITH ENGINE "OFF" THE DRIVER AND PASSENGER DOORS FAIL TO OPEN WHEN INTERNAL HANDLE IS PULLED. THE PIN RISES WHEN HANDLED IS PULLED AND RETRACTS BACK WHEN HANDLE IS RELEASED FAILING TO "UNLOCK" THE DOOR. VEHICLE CANNOT BE EXITED IN A CASE WHEN FAST EGGRES IS NEEDED OR WHEN THERE IS NO POWER TO USE THE POWER LOCK/UNLOCK. CAN BE DEADLY IN A CAR FIRE OR SIMILAR GRAVE CONDITION.
NHTSA ID
11154001
Incident
Nov 22, 2018
Mileage
26,000 mi
Body & structure
Filed Jan 1, 2018
DOOR OPENING AND CLOSING- DR/SIDE, WHEN EXITING INNER DOOR HANDLE LOSES SPRING TENSION BECOMES LOOSE, AFTER EXITING DOOR WON'T CLOSE OR SOMETIMES WHEN INNER HANDLE BECOMES LOOSE INNER OR OUTER HANDLE WON'T OPEN DR/SIDE DOOR FORCING YOU TOEXIT ON THE PASSANGER SIDE WHILE VEHICLE IS STANDING
NHTSA ID
11057838
Incident
Dec 29, 2017
Mileage
19,000 mi
Body & structure
Filed Sep 2, 2017
WHEN ATTEMPTING TO OPEN BOTH THE DRIVER AND PASSENGER SIDE FRONT DOORS, PULLING ON THE HANDLE TWICE WOULD NOT UNLOCK AND OPEN THE DOOR. THE ONLY WAY TO EXIT THE VEHICLE IS BY PRESSING THE ELECTRICAL UNLOCK BUTTON. THIS HAPPENS INTERMITTENTLY, THE DATE BELOW IS ONLY ONE OF THE MANY OCCURRENCES. THE DEALER HAS ATTEMPTED TO FIX IT 4 TIMES. NONE HAS BEEN SUCCESSFUL. THIS IS A SAFETY ISSUE. IF WE NEEDED TO EXIT THE CAR AND THE ELECTRICAL SYSTEM WAS DISABLED, WE WOULD BE UNABLE TO. I HAVE VIDEOS OF THIS HAPPENING BUT THE FORM WON'T LET ME UPLOAD THEM.
NHTSA ID
11021165
Incident
Aug 2, 2017
Body & structureDriver assistanceElectrical
Filed Feb 16, 2017
LIGHT CRACKS, CHIPS, DEFECTS INSIDE OF HEADLIGHT HOUSING. VEHICLES ARE NOT THAT OLD AND THE DEFECT TENDS TO APPEAR ON ALL F30 BMW 3 SERIES MODELS. COULD WORSEN OVER TIME AND CREATE VISIBILITY ISSUES.
NHTSA ID
10955060
Incident
Jan 15, 2015
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own