Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Sep 10, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 257 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2013 BMW 328I submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming seat belt
Shown in the owner’s own words, exactly as filed
AirbagsInterior & seatsSeat belts
Filed Sep 10, 2025
Passenger Restraint system malfunction for the front passenger seat. This may not trigger the airbag for a passenger sitting in the front if a collision occurs and can seriously injure someone. This problem appears to be very common with BMW models within this timeframe. All over car forums and youtube videos, some videos with over 100k views per video. I am not sure how BMW has not recalled this safety issue as it seems to linger throughout many of their models for many years. As soon as the malfuction occured\, the warning sign and lamp lights did flash on.
NHTSA ID
11686437
Incident
Sep 10, 2025
AirbagsSeat belts
Filed Mar 23, 2024
Crash reported
Passenger-restraint system This light has turned on and I see that certain BMW’s had recalls on this exact issue. Not sure why my 2013 328i was not included in the recall.
NHTSA ID
11579079
Incident
Mar 23, 2024
Seat belts
Filed Apr 6, 2023
Passenger side seat belt work on and off and passenger side in the back seat belt does not work at all
NHTSA ID
11515728
Incident
Apr 6, 2023
AirbagsSeat belts
Filed Feb 25, 2023
Received display notification of "Passenter-restraint system: Fault in airbag, belt tensioner or belt fore limiter. Continue wearing safety belt. Consult nearest service center." Upon taking to service center, they mentioned there was no recall for airbag. Peace of mind placed at risk.
NHTSA ID
11509111
Incident
Feb 3, 2021
Seat belts
Filed Aug 29, 2019
THE SEAT BELTS ON THE BACK SEATS STOP WORKING AFTER I REACH 6500 MILES
NHTSA ID
11252354
Incident
Jun 30, 2019
BrakesEngineSeat belts
Filed Aug 14, 2019
TL* THE CONTACT OWNS A 2013 BMW 328I. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. ALSO, THE CONTACT HEARD AN ABNORMAL BUMPING NOISE AND THE VEHICLE HESITATED UPON STARTING. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION; HOWEVER, THE SEAT BELT WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED BMW OF HENDERSON (261 AUTO MALL DR, HENDERSON, NV 89014, (702) 570-0278) AND BMW OF LAS VEGAS (6900 W SAHARA AVE, LAS VEGAS, NV 89117, (702) 570-0279) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 39,000.
NHTSA ID
11243885
Incident
Aug 6, 2019
Mileage
39,000 mi
AirbagsInterior & seatsSeat belts
Filed Jul 13, 2018
GETTING AN INTERMITTENT PASSENGER RESTRAINT SYSTEM MALFUNCTION. IT STATES THE PASSENGER AIRBAG WILL BE DEACTIVATED. THE ERROR IS OCCURRING WHEN A PASSENGER IS IN THE PASSENGER SEAT, AND ALSO NOW WHEN THE SEAT IS EMPTY. AFTER SEARCHING THIS ERROR MESSAGE, THIS APPEARS TO BE A COMMON ISSUE WITH DIFFERENT YEARS AND MODELS OF BMW.
NHTSA ID
11111123
Incident
Jun 25, 2018
Mileage
67,000 mi
Seat belts
Filed Jul 12, 2017
TL* THE CONTACT OWNS A 2013 BMW 328I. THE CONTACT EXPERIENCED AN ISSUE WITH THE SEAT BELT LATCHING. THE VEHICLE WAS TAKEN TO NALLEY BMW OF DECATUR WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
NHTSA ID
11004756
Incident
Jul 10, 2017
Mileage
75,000 mi
AirbagsDriver assistanceSeat belts
Filed Sep 21, 2016
Crash reported1 injury reported
ON 04/21/2015 I WAS DRIVING AND MY 2013 328I BMW WAS OUT OF CONTROL MY CAR SPED UP WHICH HAS TO DO WITH SPEED CONTROL AND POWER TERRAIN. I TRIED TO STOP, BRAKE AND WAS UNSUCCESSFUL MY CAR WOULD NOT STOP, MY WHEEL STIFFENED UP, I COULDN'T STEER LEFT OR RIGHT,,, I ENDED IN A CAR ACCIDENT... MY SEATBELT CAME OFF BY ITS SELF, AND MY AIRBAGS NEVER WENT OFF!!! MY NECK AND BACK/TAILBONE WAS INJURED DO TO YOUR DEFECTIVE CAR (2013 328I BMW) DEFECTIVE( STEERING WHEEL,BRAKES,SEATBELT, SPEED CONTROL, POWER TRAIN..) AFTER THE ACCIDENT I REQUESTED A CRASH REPORT !!! WAITING TO HERE FROM BMW MANUFACTURER,. SEEKING COMPENSATION FOR PAIN AND SUFFERING... I WAS ADMITTED AT KERN MEDICAL CENTER ON MOUNT VERNON AVE.. IN BAKERSFIELD CALIFORNIA.... MAKING YOU AWARE OF THEIR DEFECTIVE CAR 2013 318I BMW... HAVEN'T HERD FROM THE MANUFACTURERS.... WORRIED CONSUMER!!! THOUGHT THAT VOLKSWAGEN WOULD STAND BY THEIR PRODUCT.... MASSIVE RECALL NEEDED ON ALL 2013 328I BMW... HOPE TO HEAR FROM YOU SOON!!!THE VEHICLE WAS IN MOTION .... I JUST COULDN'T STOP THE CAR!!!!! HUGE RISK/DRIVING HAZARD!!!!! ON A CITY STREET!!!! I HAVE ACCIDENT REPORT ON HAND TO PROVE MY STATEMENT OF FACTS!!!
NHTSA ID
10908348
Incident
Apr 21, 2015
AirbagsInterior & seatsSeat belts
Filed Jun 29, 2016
DRIVER RESTRAINT SYSTEM MALFUNCTION KEEPS COMING ON SINCE I PURCHASED VEHICLE AND HENDRICK BMW HAS TRIED TO REPAIR MY CAR MULTIPLE TIMES BUT ISSUE STILL CONTINUES AFTER MULTIPLE PARTS OF SEAT AND WIRING HAS BEEN REPLACED AND AIR BAGS REMOVED AND REINSTALLED.
NHTSA ID
10881371
Incident
Oct 6, 2015
Mileage
42,794 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own