Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2013 BMW 328I submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I was making a right hand turn my car started to lose breaking a ability and my car went in to a ditch and the air bags deployed the dust from the air bags practically disolved a hole in my jeans
SUSPENSION FAULT WHEN DRIVE FEELS LIKE THE CAR ITS LOWERED AND FEEEL EVERITHYNG WITH NO REASON AND THE STAVILITY ITS WEAR I ALMOST KILL MYSELF BMW HAVE TO CHECK THIS ERROR ON SUSPENSION OXNARD CALIFORNIA 93033
PURCHASED THE VEHICLE IN LATE MARCH. WE HAVE ALREADY HAD TO GO TO THE REPAIR SHOP MORE THAN 3 OCCASIONS. I BELIEVE THEY ARE USING FAULTY PIECES IN VEHICLES. WE SPENT 13K AND PUT DOWN 4K. NOW WORKING 2 MONTHS THE REPAIRS ARE COSTING CLOSE TO 5K IN 2 MONTHS. I UNDERSTAND BUYING USED VEHICLES AS MY FIRST CAR WAS USED. HOWEVER I HAVE HAD NO ISSUES IN 2 YEARS. I BELIEVE THIS PIECE WAS BROKEN AND THEY DIDN'T WANT TO REPAIR THE ISSUES WITH THE CAR BASED ON COST.
I WAS DRIVING FROM WORK AND THE CAR JUST INSTANTLY SHUT OFF ON THE HIGHWAY. THE CAR WOULDN'T GO INTO NEUTRAL. AFTER DOING SOME RESEARCH ONLINE I SAW THAT IT'S A PROBLEM WHERE A LOT OF BMW OWNERS HAVE ENCOUNTERED. WHAT IF I GOT MY KIDS IN THE CAR THAT DAY
AT STOP LIGHT, WARNING ON THE DASHBOARD "DRIVE MODERATELY, INCREASED STEERING EFFORT REQUIRED. CONSULT SERVICE CENTER." THE STEERING WAS VERY TOUGH TO ROTATE AND IT CREATED PANIC. AFTER A COUPLE OF HOURS, RESTARTED CAR AND THE STEERING WAS MORE MANAGEABLE. DEALER CAME BACK SUGGESTING THE CAR NEEDS "REPROGRAMMING" AND DESPITE UNDER BMW PLATINUM EXTENDED WARRANTY 236 USD WAS CHARGED . SHOULD HAVE BEEN COVERED OR AN OUTRIGHT RECALL INSTEAD OF CHARGING AS IF IT IS A FEATURE. I WOULD REQUEST NHTSA TO LOOK INTO THE MATTER AND MAKE BMW RESPONSIBLE FOR SUCH MISTAKES INSTEAD OF CONSUMER PAYING. I COULD HAVE BEEN IN AN ACCIDENT ON THE FREEWAY FOR A SOFTWARE BUG WHICH BMW CREATED. IF THIS IS HOW BMW INTENDS TO MAKE MONEY OF SERVICE, IT IS A SERIOUS CORRUPTION AND SHOULD BE INVESTIGATED. LET ME KNOW IF YOU IF YOU NEED ANY FURTHER INFORMATION TO MAKE A CASE OR TEST THE CAR. FAULT CODES 4823C2 480AB8
THE VEHICLE WAS GOING DOWN A HILL (STRAIGHT FORWARD) ON A CA CITY STREET WHEN THE DRIVER SHIFTED FROM AUTO TO MANUAL GEAR. INSTEAD OF WORKING AS EXPECTED, THE CAR UNDERWENT A SUDDEN ACCELERATION AND BRAKING PROVED INEFFECTIVE. THROUGH A COUPLE SECONDS OF ATTEMPTED BRAKING WITH NO RESPONSE, THE CAR KEPT ON ACCELERATING INSTEAD. FINALLY, AFTER MAKING TWO TURNS ON THE HILL, THE CAR SPUN COMPLETELY OUT OF CONTROL AND SWERVED TO THE OTHER SIDE OF THE STREET WHERE IT CRASHED THROUGH FIVE TREES AND EVENTUALLY STOPPED. THE DRIVER LOSS OF CONSCIOUSNESS AND DELIVERED TO ER. THE WEATHER CONDITION WAS GOOD. THE FAILURE MILEAGE WAS 79,541. POLICY REPORT FILED.
VEHICLE BEGAN NOT RESPONDING TO GAS INPUT AND TURBO STARTED GOING OUT. DIAGNOSTIC APPEARED TO REVEAL WASTE GATE OPERATOR MALFUNCTION, BUT FURTHER ANALYSIS SHOWED COMPLETE TURBO REPLACEMENT REQUIRED. VEHICLE BEGAN MAKING HIGH PITCHED NOISE AT VARIOUS POINTS (IDLE AND ACCELERATION). LESS THAN 90K MILES ON VEHICLE.
TL* THE CONTACT OWNS A 2013 BMW 328I. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT INDEPENDENTLY ACCELERATED AT A HIGH RATE OF SPEED. AS A RESULT, THE VEHICLE CRASHED INTO THE BACK WALL OF THE GARAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THEY WOULD SEND AN ENGINEER OUT TO FURTHER INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 05/31/17 *BF UPDATED 06/02/2017*JS
LIGHT CRACKS, CHIPS, DEFECTS INSIDE OF HEADLIGHT HOUSING. VEHICLES ARE NOT THAT OLD AND THE DEFECT TENDS TO APPEAR ON ALL F30 BMW 3 SERIES MODELS. COULD WORSEN OVER TIME AND CREATE VISIBILITY ISSUES.
TL* THE CONTACT OWNED A 2013 BMW 328I. WHILE DRIVING 25 MPH, THE VEHICLE ACCELERATED ON ITS OWN TO 40-50 MPH. ALL THE WARNING INDICATOR SENSORS BLINKED ON AND OFF. THE CONTACT DEPRESSED THE BRAKE PEDAL; HOWEVER, THE BRAKES FAILED AND LOCKED UP. IN ADDITION, THE STEERING FAILED. THE VEHICLE DROVE OVER THE SIDEWALK AND THE SEAT BELT RELEASED AUTOMATICALLY. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE STRUCK HER HEAD ON THE STEERING WHEEL AND INJURED HER NECK AND LOWER BACK. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000....UPDATED 12/14/16 *BF UPDATED 12/20/16*LJ *TR
ON 04/21/2015 I WAS DRIVING AND MY 2013 328I BMW WAS OUT OF CONTROL MY CAR SPED UP WHICH HAS TO DO WITH SPEED CONTROL AND POWER TERRAIN. I TRIED TO STOP, BRAKE AND WAS UNSUCCESSFUL MY CAR WOULD NOT STOP, MY WHEEL STIFFENED UP, I COULDN'T STEER LEFT OR RIGHT,,, I ENDED IN A CAR ACCIDENT... MY SEATBELT CAME OFF BY ITS SELF, AND MY AIRBAGS NEVER WENT OFF!!! MY NECK AND BACK/TAILBONE WAS INJURED DO TO YOUR DEFECTIVE CAR (2013 328I BMW) DEFECTIVE( STEERING WHEEL,BRAKES,SEATBELT, SPEED CONTROL, POWER TRAIN..) AFTER THE ACCIDENT I REQUESTED A CRASH REPORT !!! WAITING TO HERE FROM BMW MANUFACTURER,. SEEKING COMPENSATION FOR PAIN AND SUFFERING... I WAS ADMITTED AT KERN MEDICAL CENTER ON MOUNT VERNON AVE.. IN BAKERSFIELD CALIFORNIA.... MAKING YOU AWARE OF THEIR DEFECTIVE CAR 2013 318I BMW... HAVEN'T HERD FROM THE MANUFACTURERS.... WORRIED CONSUMER!!! THOUGHT THAT VOLKSWAGEN WOULD STAND BY THEIR PRODUCT.... MASSIVE RECALL NEEDED ON ALL 2013 328I BMW... HOPE TO HEAR FROM YOU SOON!!!THE VEHICLE WAS IN MOTION .... I JUST COULDN'T STOP THE CAR!!!!! HUGE RISK/DRIVING HAZARD!!!!! ON A CITY STREET!!!! I HAVE ACCIDENT REPORT ON HAND TO PROVE MY STATEMENT OF FACTS!!!
ON AUGUST 18, 2014, MY 2013 BMW 328I WITH AUTOMATIC TRANSMISSION, SUDDENLY AND UNINTENTIONALLY ACCELERATED AS I SLOWLY PULLED INTO A PARKING SPOT AT WORK. IT HAPPENED AS I PREPARED TO STOP. ( MY FOOT WAS ON THE BRAKE.) IT FAILED TO STOP OR SLOW DOWN IN RESPONSE TO BRAKE PRESSURE. PUMPING THE BRAKES WAS TOTALLY INEFFECTIVE HOWEVER IT DID EVENTUALLY STOP APPROX. 6FT OVER THE CURB. THE CAR MOVED SO QUICKLY AND SO SUDDENLY THE DRIVER PULLING IN BEHIND ME FOR AN INSTANT DIDN'T KNOW WHERE I HAD GONE. THAT THIS HAPPENED IN A PARKING SPOT AND NOT ON THE ROAD AT A STOP LIGHT OR A CHILDREN CROSSING IS A MIRACLE. THIS AUTOMOBILE WAS PURCHASED NEW AND HAS APPROX 8000 MILES. *TR
WHILE SLOWLY COMING TO A STOP, THE BRAKE PEDAL BECAME HARD YET THE CAR WOULD NOT STOP AND SEEMED TO GLIDE FOR 10-15 FEET BEFORE FINALLY STOPPING AT WHICH POINT THE ENGINE REVVED TO 6000 RPM, BUT DID NOT ACCELERATE. THE PEDAL BECAME SO HARD THAT I COULD NOT PRESS ANY HARDER, YET WAS STILL SLOWLY MOVING. TURNED THE CAR OFF AND RESTARTED THE CAR AND DROVE TO THE DEALER. THE DEALER COULD NOT FIND ANYTHING WRONG. ON 7/15/2013 THE EXACT SAME THING HAPPENED AGAIN AS I WAS PRESSING THE BRAKE PEDAL I COULD FEEL THE CAR CONTINUING TO MOVE FORWARD AND THE BRAKE PEDAL BECAME VERY HARD YET STILL DID NOT STOP THE CAR. AS SOON AS THE CAR FINALLY STOPPED THE ENGINE REVVED TO 3500 RPM, AT WHICH TIME I SHUT IT OFF. CAR IS BACK AT THE DEALER AND BMWNA HAS BEEN NOTIFIED OF BOTH EPISODES. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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