RoadVitals

2004 BMW 745LI

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
33
Latest May 15, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 33 NHTSA owner-reported complaints for the 2004 BMW 745LI, most frequently naming the airbags, engine and powertrain (other) categories. 2 NHTSA investigations name it; and 24 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags918.4%
  • Engine714.3%
  • Powertrain (other)714.3%
  • Transmission510.2%
  • Interior & seats48.2%
  • Brakes36.1%
  • Seat belts36.1%
  • Other / unspecified36.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA12002ClosedEngineering Analysis

Vehicle Rollaway

Opened Apr 10, 2012
Closed Jan 24, 2013

In a letter dated October 16, 2012, BMW of North America, LLC (BMW) submitted a Defect Information Report (DIR), NHTSA Recall No. 12V-502 to NHTSA identifying a safety defect involving the possibility of unattended vehicle rollaway in MY 2005 through 2008 BMW 7-Series (approximately 45,000) vehicles equipped with the Comfort Access Option.The Comfort Access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.Subject vehicles not equipped with the Comfort Access option require the key fob be inserted the key slot to start the engine.Upon removal of the key from the key slot the vehicle will automatically shift to Park if the driver has not done so using the gearshift lever.Sunject vehicles equipped with the Comfort Access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in Drive or Reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to Park.In its DIR, BMW identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to Neutral instead of Park.With the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.In review of data submitted to the Office of Defects Investigation (ODI) and of reports submitted to BMW, ODI identified 20 reports alleging vehicle rollaway involving vehicles equipped with Comfort Access.The vehicles identified in these reports are all subject to recall 12V-502.Ten of these reports were identified as likely related to the defect described in recall 12V-502.Two of the reports are likely related to other mechanical failures.The remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.There are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the Comfort Access option.A vehicle based safety defect trend was not identified in these reports.Subject vehicles not equipped the Comfort Access option will automatically shift to Park once the key fob is removed from the key slot.In this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to Park.The difference between these vehicles and the subject vehicles with the Comfort Access option is that in the Comfort Access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.ODI reports 10429922 and 10419177 noted in the EA opening resume were determined to be vehicles not equipped with the Comfort Access option and ODI did not identify a vehicle based safety defect associated with these incidents.This investigation is closed.The ODI report cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers:10185770

ELECTRICAL SYSTEMLed to recall 12V502000
PE11025ClosedPreliminary Evaluation

Vehicle Rollaway

Opened Aug 5, 2011
Closed Apr 23, 2012

In response to the Office of Defects Investigation's (ODI) Information Request (IR) for PE11-025, BMW provided ODI with 1 complaint and 46 field reports relating to either incidents of unattended vehicle rollaway or vehicle movement after the driver expected the vehicle gearshift to automatically shift to park. ODI's analysis of the data provided by BMW identified 14 crashes and 5 alleged injuries. ODI has also identified 3 additional reports in its database alleging vehicle rollaway incidents of which 2 resulted in crashes.The subject vehicles are all equipped with push-buttons (Start/Stop button) to control starting/stopping the engine and Shift-by-Wire gearshift systems controlled by a column mounted selector lever behind the steering wheel. The Start/Stop button also controls switching the ignition and the radio ready state On and Off. Shift-by-wire systems replace the traditional mechanical connection (e.g., cable or linkage) between the gearshift and automatic transmission with an electronic connection controlled by a computer module. When parking the vehicle, the driver has the capability to manually shift the vehicle to park by pressing the Park button on the end of the electronic gearshift lever. However, the instructions for engine shutoff provided in the owner's manual state that pressing the Start/Stop button serves the dual function of switching off the engine and automatically shifting the transmission to Park.In response to ODI's information request for PE11-025, BMW described several circumstances where the subject vehicles may shift to neutral when the driver may expect it to automatically shift to park. First, for Comfort Access System (CAS) vehicles, if the transmission is in neutral when the key fob is in the ignition slot and the Start/Stop button is pressed to shut-off the engine, the transmission will remain in neutral. This is referred to as the Carwash mode and is a normal operating feature of the vehicles that is described in the owner's manual. BMW also described two circumstances that are not normal operating features and are not described in the owners' manual: (1) with the transmission in drive or reverse and the engine running, if the Start/Stop button is pushed 2 or 3 times within a 0.3 second to 0.5 second interval, the engine will stop and the transmission will shift to Neutral; and 2) if the Park button on the gearshift lever is pressed at the same time that the gearshift lever is actuated (i.e., toggled up or down) to select drive, reverse or neutral; the transmission will shift to neutral or remain in neutral.Beginning in model year (MY) 2005, BMW introduced CAS as an optional feature package for the subject vehicles.The key for CAS equipped vehicles is an electronic code that is sent to the engine control module by a remote transmitter (key fob). An optional docking port (key slot) is provided for driver convenience or to put the vehicle into Car Wash mode, which allows for engine shutoff in neutral. BMW sold approximately 45,000 subject vehicles with CAS and approximately 94 percent of the CAS equipped vehicles were produced from MY 2006 through 2008. Non-CAS subject vehicles were produced from MY 2002 through 2008 and require the remote control to be in the ignition slot located next to the Start/Stop button to start the engine.The 50 incidents identified by ODI's analysis of complaints and field reports include 18 involving CAS vehicles (39.6 incidents per 100,000 vehicles) and 32 involving non-CAS vehicles (42.0 incidents per 100,000 vehicles). Because the incidents are considered random events, the failure rates were also adjusted for vehicle exposure, resulting in rat

ELECTRICAL SYSTEM

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed May 15, 2023

The contact owns a 2004 BMW 745LI. The contact stated that while driving at an undisclosed speed, the passenger's side air bag warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to NHTSA Campaign Number: 04V379000 (Seats) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The failure mileage was approximately 198,000.

NHTSA ID
11522043
Incident
May 1, 2023
Mileage
198,000 mi
EngineOther / unspecifiedPowertrain (other)
Filed May 30, 2018

TL* THE CONTACT OWNS A 2004 BMW 745LI. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE HESITATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT OIL WAS LEAKING ONTO THE MANIFOLD. ALSO, THE WHEELS AND AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO BMW OF STRATHAM (71 PORTSMOUTH AVENUE, STRATHAM, NH 03885, (603) 772-0000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER REFUSED TO WORK ON THE VEHICLE AND ADVISED THE CONTACT TO PURCHASE AN AFTERMARKET WARRANTY. THE CONTACT DECLINED THE RECOMMENDATION. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.

NHTSA ID
11098844
Incident
Feb 2, 2018
Mileage
160,000 mi
Engine
Filed Jun 1, 2016

ENGINE VALVE GUIDE SEALS MADE OF IMPROPER MATERIAL THAT FAILS CAUSING OIL LEAKAGE INTO EXHAUST, FOULING OF CATALYTIC CONVERTER, FAILURE TO PASS INSPECTION AND POLLUTION. THE VALVE GUIDE SEALS ARE NOT COMPATIBLE WITH HIGH ENGINE TEMPERATURES WHICH CAUSES THE SEALS TO FAIL AT 80,000 TO 120,000 MILES. MY SEALS FAILED AT APPROXIMATELY 95,000 MILES CAUSING OIL CONSUMPTION IN EXCESS OF 1 QUART PER THOUSAND MILES. REPLACEMENT OF THE VALVE SEALS REQUIRES EXTENSIVE ENGINE READ DOWN AND COSTS APPROXIMATELY $9,000 TO REPAIR.

NHTSA ID
10871765
Incident
Jul 20, 2015
Mileage
95,000 mi
Engine
Filed Jun 1, 2016

COOLANT TRANSFER PIPE SEAL IS MADE OF IMPROPER MATERIAL THAT IS NOT COMPATBLE WITH HIGH ENGINE TEMPERATURES. SEAL FAILS CAUSING LOSS OF ENGINE COOLANT. SEAL FAILS AT 40,000 TO 110,000 MILES. REPAIR IS APPROXIMATELY $6,000 BECAUSE ENGINE MUST BE TAKEN APART TO REPLACE THE SEAL. MY SEAL FAILED AT 104,000 MILES. LOSS OF POWER STEERING AND VEHICLE STABILITY CONTROL DUE TO COOLANT LEAK ONTO SERPENTINE BELT.

NHTSA ID
10871762
Incident
May 22, 2016
Mileage
104,000 mi
Body & structureOther / unspecified
Filed Apr 26, 2016
Crash reported

CAR WAS STATIONARY ON THE SIDE OF THE STREET. I SIMPLY GOT OUT OF MY VEHICLE AND THE NEXT THING I KNOW, IT STARTED ROLLING DOWN THE HILLON ITS OWN. VEHICLE HIT ANOTHER VEHICLE AND THEN HIT A NEARBY WALL. TOTAL LOSS.

NHTSA ID
10861418
Incident
Feb 15, 2016
Mileage
121,000 mi
AirbagsInterior & seatsSeat belts
Filed Aug 11, 2015

THE VEHICLE AIR BAG SYSTEM DOES NOT WORK DUE TO A DEFECTIVE PASSENGER SEAT OCCUPANCY SENSOR. IT IS A DOCUMENTED ISSUE WITH BMW AND THEY ARE DENYING COVERAGE FOR MY PARTICULAR VIN

NHTSA ID
10747805
Incident
Aug 29, 2013
Mileage
140,000 mi
Airbags
Filed Dec 30, 2014

TL* THE CONTACT OWNS A 2004 BMW 745LI. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DRIVER SIDE SEAT MAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA ID
10669184
Incident
Nov 11, 2014
Mileage
90,000 mi
Airbags
Filed Oct 9, 2014

TL* THE CONTACT OWNS A BMW 745 LI. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR BAG WARNING LIGHT NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10643555
Incident
Oct 1, 2013

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B160623

ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE

Engine will crank but not start. There is no communication with the integrated fuel module (TFE) whendiagnosing with ISTA. The following two fault codes will be stored in the DME: 032B43 - Low fuel pressure system, electric fuel pump: pressure value too low CDA594 - Message (- 0x33E) missing, receiver DME, transmitter TFE

B653423

ELECTRICAL SYSTEM; EQUIPMENT

Customers may state that the alarm system (DWA) is not active after locking their unoccupied vehicle. Depending on the vehicle’s equipment and settings, no acoustic or optical confirmation (folding the mirrors/blinking confirmation) is noticeable. Additionally, the red anti-theft alarm LED in the interior mirror does not briefly flash every 2 seconds, indicating the alarm is armed.

B662419

EQUIPMENT:ELECTRICAL

Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.

B611305

ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

Discharged Battery Energy Diagnosis Must Be Performed: The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle "discharged battery" complaints. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion, with all results taken into consideration. Without performing the energy diagnosis test plan, the root cause of the discharged battery cannot be identified. This increases the chances of a repeat repair.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 745LI by model year
YearComplaintsRecallsInvestigationsIssue Index
2008010
2007010
2006010
2005253461.7
2004Viewing330238.8
2003502246.2
2002362252.2
2001000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.