RoadVitals

2013 BMW Activehybrid 3

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Nov 28, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 17, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 8 NHTSA owner-reported complaints for the 2013 BMW Activehybrid 3, most frequently naming the airbags, electrical and engine categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 489 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags430.8%
  • Electrical215.4%
  • Engine215.4%
  • Seat belts215.4%
  • Fuel system17.7%
  • Powertrain (other)17.7%
  • Brakes17.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING

Aug 17, 2015
7,727 units potentially affected
The defect: BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
The remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at [email protected].
BMW of North America, LLCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsEngine
Filed Nov 28, 2018

WASTE GATE RATTLE OR TURBO RATTLE, THE VEHICLE RATTLES DURING COLD START, RATTLE UPON DECELERATION,LOSS OF POWER, CHECK ENGINE ILLUMINATION, MANUFACTURE SPECIFIC OBD TROUPE CODE P30FF, ENGINE LIGHT TURNS ON AND OFF AND OFF AFTER REFILLING GAS.THE TURBO CHARGER MUST BE REPLACED.

NHTSA ID
11154633
Incident
Oct 25, 2018
EnginePowertrain (other)
Filed Oct 1, 2018

HIT A POT HOLE FOR THE SECOND TIME BLOW OUT A RIM BUT NOW THE INDICATORS SAY DRIVE TRAIN MALFUNCTIONS AND WONT START WHO KNOWS WHERE THE OIL GOES KEEPS RUNNING LOW EVEN THOUGH NO LEAKS HAVEN'T SEEN MY CAR IN MONTHS PUT SOMETHING ON THE SEAT IT SAYS TO LOCK SEAT BELT THESE CARS ARE LEMONS WHAT'S WITH ALL THE SENSORS BEFORE SENSORS CARS DIDN'T BREAK DOWN AND IF THEY DID YOU COULD FIX IT YOURSELF

NHTSA ID
11132416
Incident
Jul 21, 2018
Mileage
63,567 mi
AirbagsSeat belts
Filed Apr 5, 2017

DROVE A SHORT DISTANCE WITH A WOMEN'S PURSE IN THE FRONT PASSENGER SEAT. SINCE THAT TIME, I GET TWO FAULT MESSAGES EVERY TIME I START THE CAR, REGARDING AN ERROR IN THE PASSENGER AIR BAG OR SEAT BELT RESTRAINT SYSTEM. MESSAGE STATES TO ENSURE PASSENGER WEARS SEAT BELT AS THEY AIR BAG MAY NOT OPERATE.

NHTSA ID
10970751
Incident
Mar 20, 2017
Mileage
60,000 mi
ElectricalFuel system
Filed Jul 26, 2016

I PURCHASED 2013 VEHICLE 3 MONTHS AGO. I HAVE TAKEN VEHICLE IN FOR REPAIRS W SAME ERROR 4XS - ERROR "DRIVETRAIN - VEHICLE CAN NOT BE RESTARTED" I HAVE BEEN ON FREEWAY AND ON STREET WHEN ERROR HAS OCCURRED. WJEN THIS ERROR OCCURS VEHICLES ELECTRICAL COMPONENTS NO LONGER WORK. VEHICLE CAN STILL BE DRIVEN BUT WITH CAUTION. I AM VERY CONCERNED AND CANNOT TAKE LONG TRIPS AWAY FROM BMW SERVICE LOCATIONS SINCE THIS ERROR APPEARS WITHOUT WARNING. BMW DEALER KEPT VEHICLE FOR MORE THAN 7 DAYS LAST REPAIRS, HOWEVER I STILL HAVE ERROR APPEARING AND VEHICLE IS STILL NOT REPAIRED. DEALER NONCHALANT SINCE WARRANTY IS STILL IN PLACE -- I BELIEVE THEY ARE IGNORING AS NOT TO RELATE DRIVE TRANSMISSION. TOMORROW I HAVE NO VEHICLE SINCE CAR WON'T START. CONTACTED DEALER TO COME AND DELIVER RENTAL VEHICLE. I HAVE TO WORK! ERROR APPEARS WHEN VEHICLE IS IN MOTION ALWAYS. I AM CONCERNED WITH MY SAFETY - NOT SURE WHAT ELSE WILL TAKE PLACE WHILE VEHICLE IS IN MOTION. TODAY WEATHER WAS 112 AND NO AIR CONDITIONING FOR 40 MILES. I NEED VEHICLE REPAIRED AS TO PASS EMISSIONS AS WELL AS FOR MY SAFETY!!!

NHTSA ID
10888858
Incident
Jul 26, 2016
Mileage
24,000 mi
Electrical
Filed Jul 2, 2014

AT LEAST UP TO 5 ISSUES WITH THE BACK UP AND FRONT CAMERA SYSTEMS, AND AN ISSUE WITH THE NAVIGATION SYSTEM. THE CAMERA SYSTEMS ARE ESPECIALLY TROUBLING SINCE THE GO OUT AT RANDOM. THE LAST TIME THE DEALER REPLACED THE ENTIRE CAMERA MODULE SYSTEM AND THE ISSUE CAME UP AGAIN. *TR

NHTSA ID
10607881
Incident
Nov 12, 2013
Mileage
11,000 mi
Airbags
Filed Mar 12, 2014

THE VEHICLE COMPUTER STATES THAT SOMETHING IS WRONG WITH THE PASSENGER SIDE AIRBAG(S). I HAVE DROPPED OFF THE CAR AT THE DEALER AND ITS BEEN A WEEK NOW AND THERE IS NO SOLUTION YET. I READ A SIMILAR ISSUE FROM ANOTHER 2013 ACTIVEHYBRID 3 OWNER ON THIS SITE. DEALER TOLD ME THAT IT'S A RARE CASE AND THEY ARE CALLING ENGINEERS TO CHECK IT OUT. STILL WAITING... *TR

NHTSA ID
10568756
Incident
Mar 1, 2014
Mileage
18,000 mi
AirbagsSeat belts
Filed Jan 24, 2014

WITHOUT WARNING WHILE DRIVING, I WAS BOMBARDED WITH DRIVER'S AIRBAG AND SEAT BELT FAULTS, INFORMING ME OF "MALFUNCTION IN SEAT BELT, AIR BAGS, OR BELT TENSIONER. CONTINUE WEARING SEATBELT, CONSULT NEAREST SERVICE CENTER". VEHICLE WAS DIAGNOSED WITH FAULTS FOR "DRIVER'S SEAT BELT TENSIONER - LINE CONNECTED INCORRECTLY" AND "BATTERY SAFETY TERMINAL 2 - LINE CONNECTED INCORRECTLY". BMW CORPORATE INSTRUCTED RUNNING NEW REPLACEMENT WIRING FROM THE BATTERY, AND I WAS TOLD BY CUSTOMER RELATIONS THAT BMW STANDS BEHIND THIS PRODUCT AND THEY OFFERED A SMALL AMOUNT OF MONEY TO BUY MY SATISFACTION. I INFORMED BMW THAT AS A FORMER AUTOMOTIVE ENGINEER, I FIND THE REPAIR JOB TO BE INCONSISTENT WITH THE FAULT AND EXPECT THE ERROR TO RETURN. BMW DID NOT RESPOND, AND SURELY ENOUGH ONE WEEK LATER I STARTED THE CAR TO FIND THE SAME TWO FAULT LIGHTS ON AGAIN AND THE VEHICLE IS BACK AT THE DEALERSHIP. BMW IS ATTEMPTING TO REPLACE ADDITIONAL PARTS IN THE CAR INCLUDING THE ACTIVE CRASH SAFETY MODULE, LEAVING THE VEHICLE IN THE SHOP FOR 21 DAYS IN THE ORIGINAL INCIDENT AND 4 DAYS AND COUNTING THIS TIME. I DO NOT FEEL CONFIDENT IN THE SAFETY OF THIS VEHICLE FOLLOWING THESE INCIDENTS AND WOULD LIKE THE FAILURE OF THE SEAT BELTS AND AIRBAGS TO BE INVESTIGATED BY A NEUTRAL 3RD PARTY. THROUGHOUT THIS INCIDENT BMW REFUSED TO ACKNOWLEDGE THIS VEHICLE AS A LEMON OR ONE-OFF SO I AM LED TO BELIEVE THAT THIS PROBLEM MAY AFFECT ALL 3 SERIES THAT USE THE SAME ACTIVE CRASH SAFETY MODULE. *TR

NHTSA ID
10561357
Incident
Dec 20, 2013
Mileage
16,000 mi
Brakes
Filed Sep 11, 2013

DURING LOW SPEED BRAKING BRAKE PEDAL FEELS HARD, BUT PRESSING HARDER DOES NOT STOP CAR. YOU FEEL LIKE YOU LOST CONTROL OF THE BRAKES. CAR WILL ROLL AND SLOWLY DECELERATE, BUT NOT ENOUGH. AFTER A FEW FEET OF SLOW DECELERATION, BRAKES KICK IN AND PROVIDE A LARGE BITE WHICH STOPS THE CAR. *TR

NHTSA ID
10543185
Incident
Aug 1, 2013

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B651523

ELECTRICAL SYSTEM

After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.

B630917

ELECTRICAL SYSTEM; EXTERIOR LIGHTING

Exterior rear lights do not work.

B840822

ELECTRICAL SYSTEM; EQUIPMENT

The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.

B122519

POWER TRAIN

After an automatic engine start (MSA start), the transmission intermittently goes into the Park "P" or Neutral "N" position without any customer influence.

B010919

FUEL SYSTEM, GASOLINE

For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW Activehybrid 3 by model year
YearComplaintsRecallsInvestigationsIssue Index
2016001
2015011
2014121
2013Viewing811
2012011

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.