2010 BMW X5 Sav

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.

THIS VEHICLE HAS HAD AN OPEN RECALL 18V-336 SINCE MAY OF 2018 . THE VEHICLE MANUFACTURER HAS YET TO PROVIDE A REMEDY TO CORRECT THIS DANGEROUS DEFECT IN THE VEHICLE. WHEN WILL A REMEDY BE PROVIDED? IT SEEM ALMOST A YEAR WOULD BE ENOUGH TIME TO FIX THIS DEFECT .

NHTSA ID

11181946

Incident

May 1, 2018

LOST POWER STEERING AS CAR WAS DRIVING APPROX 50 MPH ON GARDEN STATE PARKWAY AT TOP OF BRIDGE OVER THE RARITAN RIVER. BATTERY WARNING CAME ON DASH, CAR LOST POWER AND THEN STOPPED. NO COLLISION OR INJURY. CAR WAS TOWED AND REPAIRED BY C&T TOWING AND AUTO REPAIR, RAHWAY NJ. DAMAGE OBSERVED WAS PARTIALLY MELTED IDLER PULLEY AND SHREDDED DRIVE BELT. REPAIR INCLUDED REPLACEMENT OF DRIVE BELT, A.C. STRETCH BELT, IDLER PULLEY, DRIVE BELT TENSIONER AND SERPENTINE TENSIONER.

NHTSA ID

11104935

Incident

Jun 30, 2018

Mileage

122,440 mi

REPAIRING THE TWIN-TURBO IN MY CAR AGAIN IN LESS THAN A YEAR. LAST YEAR THE HOSES WERE ALL REPLACED THIS YEAR THE DEALER SAYS ONE OF THE TWO TURBO UNITS IN THE VEHICLE NEEDS TO BE REPLACED (SMALLER ONE). THE CAR IS DOING THE SAME THING IT DID LAST YEAR LOSING POWER AND MAKING IT DANGEROUS TO DRIVE IN TRAFFIC. IF I AM AT A LIGHT, IT TAKES ABOUT HALF A BLOCK FOR IT TO ACCELERATE TO NORMAL SPEED. I ENDED UP HAVING THE CARE TOWED TO THE BMW DEALER BECAUSE IT WAS NOT SAFE TO DRIVE IN TRAFFIC. AFTER DOING SOME RESEARCH, THE TURBO HAS BEEN AN ONGOING PROBLEM IN THE X5D. THE CAR IS JUST UNDER 85,000 ORIGINAL MILES AND SINCE I PURCHASED TWO YEARS AGO, HAVE LOGGED LESS THAN 20,000 MILES. .

NHTSA ID

11054582

Incident

Dec 5, 2017

Mileage

84,000 mi

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CRITZ BMW OF SAVANNAH, GEORGIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/11/17 *BF THE CONSUMER STATED THE FUEL THROTTLE ALSO MALFUNCTIONED. UPDATED 08/23/2017*JS

NHTSA ID

11006077

Incident

Feb 22, 2016

TAKATA RECALL AS STATED IN THE NOTICE, "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER...FILE AN ONLINE COMPLAINT WITH NHTSA." THE RECALL IS COMING UP ON A ONE-YEAR ANNIVERSARY. ALTERNATIVE TRANSPORTATION IS NOT AVAILABLE, AND NOW HAVE A TEENAGE DRIVER WITH LEARNER'S PERMIT, INCREASING ODDS/RISK OF ACCIDENT. WHILE NOT "TECHNICALLY" IN THE FIRST ZONE PRIORITY, NORTH CAROLINA'S CLIMATE IS ONE OF HIGH TEMPERATURES AND HUMIDITY FOR A SIGNIFICANT PORTION OF THE YEAR, AND THE VEHICLE DOES SPEND TIME AT THE COAST. DEALER WAS CONTACT IMMEDIATELY UPON RECEIPT OF NOTICE IN FEBRUARY 2015, AND SEVERAL ADDITIONAL TIMES. DEALER RESPONSE IS THAT PARTS ARE NOT AVAILABLE OR THE VEHICLE VIN HAS NOT BEEN SELECTED FOR REPLACEMENT YET. *TR

NHTSA ID

10943862

Incident

Feb 5, 2016

Mileage

85,000 mi

A KNOWN DEFECT OF AN ENGINE COMPARTMENT PARTITION/SEAL CAUSED OUTSIDE WATER TO ENTER THE ENGINE COMPARTMENT. THE WATER DRIPS AND ACCUMULATES OVER THE LAST FUEL INJECTORS, LEADING TO AN EVENTUAL SHORT. WHEN THE SHORT OCCURS, THE VEHICLE LOOSES ALL POWER. THE ENGINE SHUTS OFF PREVENTING ACCELERATION, POWER STEERING NO LONGER FUNCTIONAL, POWER BRAKES NO LONGER ASSISTED. THE SHORT OCCURRED WHILE DRIVING THROUGH AN INTERSECTION. THE CAR STALLED IN THE MIDDLE OF THE INTERSECTION AND NEEDED TO BE TOWED. FORTUNATELY, TRAFFIC WAS MINIMAL AND OTHER VEHICLES WERE ABLE TO SLOW DOWN AND DRIVE AROUND MY VEHICLE, PREVENTING A COLLISION. *TR

NHTSA ID

10936182

Incident

Dec 12, 2016

Mileage

66,000 mi

I AM THE OWNER OF THE BMW X5 2010 WITH SPORT SEAT, I HARDLY SEAT ANY PASSENGER IN THERE, AND A COUPLE MONTHS AGO THE PASSENGER SEAT TRIGGER THE SCREEN TO SHOW MESSAGE OF RESTRAIN AIRBAG ERROR ON SCREEN, HOWEVER I THOUGH THIS HAVE SOMETHING TO DO WITH THE AIRBAG RECALL, I DIAGNOSE MY CAR WITH MY MECHANIC, THE CONCLUSION WAS THE "SEAT MAT SENSOR PASSENGER DEFECTIVE", THIS CAR AS YOUR RECALL AT THE BOTTON SHOWS THAT WAS A PREVIOUS RECALL WITH THIS TYPE OF SEAT "SPORT" SAME AS I HAVE, I CALL BMW, THEY SAID MY CAR IS NOT AFFECTED AND THEY CAN NOT HONOR THIS RECALL, I HOPE YOU GET MORE ISSUES SIMILAR SO YOUR AGENCY LOOKS INTO THIS. REPORT RECEIPT DATE: NOV 12, 2013 NHTSA CAMPAIGN NUMBER: 13V564000 COMPONENT(S): AIR BAGS POTENTIAL NUMBER OF UNITS AFFECTED: 76,565 MANUFACTURER: BMW OF NORTH AMERICA, LLC

NHTSA ID

10926802

Incident

May 4, 2016

TAKATA INFLATORS/AIR BAGS - EXCEPT FOR RECEIVING A COUPLE GENERIC LETTERS ABOUT THE RECALL ABSOLUTELY NOTHING SEEMS TO BE HAPPENING TO EXPEDIENTLY RESOLVE THE ISSUE. SEEMS LIKE LAWYERS HAVE DONE THE PAPERWORK TO COMPLY WITH RECALL BUT THE PROCESS IS IN STALL MODE NOW AND NOTHING IS BEING DONE? IT WOULD BE NICE IF THERE WAS SOME ACCOUNTABILITY TO MAKE SOME PROGRESS AND THE CONSUMERS ARE BEING INFORMED AND PROVIDED SOME ACTUAL PROOF THIS RECALL IS GOING TO BE FIXED WITHIN A REASONABLE TIMEFRAME. GIVEN THAT MOST CARS LAST 10 YEARS TYPICALLY BEFORE GETTING NEW ONE, HOW LONG IS IT REASONABLE TO WAIT? I CAN TELL YOU IF BMW DOES NOT TAKE ACTION AND RESPONSIBILITY TO FIX THIS RECALL SOON ... IT WILL BE MY LAST BMW I PURCHASE NEW OR USED. IT JUST LOOKS LIKE A TOTAL LACK OF CONCERN, LACK OF ACTION, LACK OF ACCOUNTABILITY.

NHTSA ID

10907454

Incident

Sep 16, 2016

Mileage

150,000 mi

While performing a 12-Volt battery jump start, disconnect, or replacement, Vehicle test, and/or Programming procedure- the BMW Footwell Module (FRM) may become unresponsive. As a result, one or more of the following vehicle electric system-related issues may occur: Headlights including the high beams, and/or taillights are not turning on or off Interior lights are not turning on Turn indicators are not working Instrument cluster indicator lights stay on The IHKA climate control system is not working Power windows are not working Folding mirrors are not working, and/or a Functional remote-control key FOB will not unlock and lock the doors

The basic conditions for initializing the power windows are not met.

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

Discharged Battery Energy Diagnosis Must Be Performed: The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle "discharged battery" complaints. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion, with all results taken into consideration. Without performing the energy diagnosis test plan, the root cause of the discharged battery cannot be identified. This increases the chances of a repeat repair.

BMW: WARNING LAMPS ARE ILLUMINATED FOR THE DSC, ABS AND BRAKE AND A POSSIBLE WARNING IN CONTROL DISPLAY FOR CHASSIS CONTROL SYSTEM FAILURE. MODELS 2012 F25, 30, 01, 02, 07, 10, 12, 13, E70, 71, 84. *PE

BMW: SOME VEHICLE ENGINES MAY EXPERIENCE A DELAY IN RESPONSE TO ACCELERATION, AFTER SLOWING DOWN, DUE TO AN UNFAVORABLE SOFTWARE CALIBRATION. MODELS F10, 25, 07, E70, 71. NO MODEL YEARS LISTED. *PE