Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 27 NHTSA owner-reported complaints for the 2023 Buick Encore GX, most frequently naming the engine, brakes and driver assistance categories. 479 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Nov 2022 | 1 | 1 |
| Mar 2023 | 1 | 2 |
| May 2023 | 1 | 3 |
| Jul 2023 | 4 | 7 |
| Oct 2023 | 3 | 10 |
| Jan 2024 | 1 | 11 |
| Apr 2024 | 1 | 12 |
| Dec 2024 | 1 | 13 |
| Mar 2025 | 1 | 14 |
| Aug 2025 | 1 | 15 |
| Nov 2025 | 1 | 16 |
| Jan 2026 | 1 | 17 |
| Feb 2026 | 3 | 20 |
| Mar 2026 | 2 | 22 |
| Jun 2026 | 1 | 23 |
| Aug 2026 | 1 | 24 |
| Sep 2026 | 3 | 27 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
Engine power reduced all of a sudden on a highway. Turbo went out at less than 45k miles. Turbo was replaced by GM and was told this will occur every 2 years by the dealership. Very unsafe especially driving at highway speeds.
Stabiltrack software jerking my car in a left curve. Took to dealership who seem to find nothing wrong. Reached out to GM with no response or action. Feels extremely dangerous in a left curve unless traction control and Stabilitrack is turned off.
Failure of the evaporative emission purge pump at 34,600 miles. Diagnostic code P146B (pump failure). VIN not included on the affected vehicle list but should be. Failed pump part number is 25204641 (matches affected pump part numbers).
I was driving in heavy traffic when I got a reduced power message. There was no where for me to go to get out of the traffic. This is the second time I've had this issue. I have already replaced the entire turbo several months ago. I took it to the dealer then. They attempted to fix it with just replacing part of it. It didn't fix. The cost to fix it at the dealer was more than I could afford so I took it to a different shop. All together it cost around $2000. Now it's happening again!!
Three nuts snapped, which secure the front muffler to the length of the exhaust system. The engine side of the exhaust pipe became disconnected and dragged along road, which occurred while driving the vehicle on a residential road. Steering was not impacted, however the pipe would have eventually come completely free, without driving directly to an auto-body repair shop.
the evaporative emissions purge pump or an ECM calibration fault code P0521
I am reporting a serious safety issue with my 2023 Buick Encore GX that repeatedly shuts off while driving and doesn’t restart when auto stop is on, it leaves me stranded in traffic. The vehicle has been in the shop multiple times since February 13, and the issue has not been resolved. A service advisor has stated he is not comfortable putting me back in the vehicle and wants to help get me out of this car. I am requesting escalation, a case number, and immediate resolution. After having the oil changed in February, the check engine light came on soon after. Car had left me stranded prior to the battery being replaced. After 4 times in the same shop, they say a bad ground connection may now be the problem, however they also said they recharged the battery the visit prior.
Purge pump failure occurred at 15000 miles , no lights were active on dash prior. now have a persistent check engine light .
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This Preliminary Information provides the dealer information of the location of the rear seat child anchors.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information provides a diagnostic tip for diagnosing an issue with Cruise Control, Adaptive Cruise and Lane Keep Assist Turns Off or Inoperative.
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
This Preliminary information communicates to the technician the direction needed when encountering an issue with switching between adaptive cruise control and regular cruise control or an issue with automatic high beam feature after the front camera was replaced.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.