RoadVitals

2013 Buick Verano Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Oct 9, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 107 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2013 Buick Verano submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistanceElectricalPowertrain (other)
Filed Oct 9, 2020

ON 10/6/2020, I WAS RIDING AS THE FRONT PASSENGER IN OUR 2013 BUICK VERANO. WE WERE TRAVELING ON THE HIGHWAY (70 MPH) AND HIT A BUMP AT THE START OF A BRIDGE. A WARNING LIGHT ILLUMINATED, THE ENGINE RPM SUDDENLY INCREASED AS IF THE TRANSMISSION DOWNSHIFTED, THE CAR DECELERATED AND MY WIFE PULLED TO THE SHOULDER. WE STOPPED, CHECKED THE GEAR SHIFT AND IT WAS STILL IN DRIVE, THE WARNING LIGHT DISAPPEARED, AND EVERYTHING SEEMED NORMAL.

NHTSA ID
11363526
Incident
Oct 6, 2020
Mileage
89,500 mi
Driver assistanceElectricalSteering
Filed May 26, 2020

MAKING A LEFT HAND TURN, WRENCH LIGHT CAME ON, STABILITRAK LIGHT CAME ON, MIDDLE CONSOLE WENT OUT AND YANKED THE ENTIRE CAR TO THE RIGHT. LUCKILY BOTH HANDS WERE ON THE WHEEL AND NO CARS IN THE LANE TO THE RIGHT, WAS ABLE TO KEEP THE CAR IN THE LANE BARELY. STOPPED AT THE CAR WASH, FELT THE CAR JUMP A BIT. DROVE ANOTHER 3 MINUTES HOME AND AS I WAS BACKING INTO THE MY PARKING SPOT MY MIDDLE CONSOLE WENT OUT AND CAME BACK ON SEVERAL TIMES WITH APPROX 4 SEC DELAYS BEING OFF, CARS POWER STEERING WAS OFF AND ON CONSTANTLY, TRYING TO TURN THE WHEEL TO THE LEFT TO PULL FORWARD A LITTLE THE CAR KEPT JERKING FORWARD AS I KEPT TRYING TO TURN LEFT BUT THE WHEEL KEPT ACTING LIKE IT WAS HITTING A WALL, THE STABILITRAK LIGHT KEPT FLASHING. TRYING TO TURN IT RIGHT AND BACK UP THE MIDDLE CONSOLE KEPT FLASHING AND THE WHEEL KEPT JERKING. FINALLY GOT THE CAR PARKED AND THE NEIGHBOR HEARD ME ON THE PHONE AND STEPPED OUT TO ASK IF I WAS OK, WHEN I WAS TRYING TO PARK SHE HEARD A HUGE CRASH AT THAT TIME AND THOUGHT IT WAS AN ACCIDENT OF SOME SORT. TODAY WAS THE FIRST DAY FOR ALL OF THIS. THE MIDDLE CONSOLE HAS BEEN FLASHING ON AND OFF FOR A FEW MONTHS AND THE STABILITRAK LIGHT STARTED COMING ON LAST WEEKEND. *TR

NHTSA ID
11326091
Incident
May 26, 2020
Mileage
96,711 mi
Driver assistanceVisibility
Filed Aug 21, 2018

TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHEN THE VEHICLE WAS STARTED, THE BLIND SPOT DETECTION INDICATOR ILLUMINATED AND THE SUN ROOF WAS INOPERABLE. THE VEHICLE WAS TAKEN TO MATTHEWS AUTO GROUP (3721 OLD VESTAL RD, VESTAL, NY 13850) WHERE IT WAS DIAGNOSED THAT THE BLIND SPOT SENSOR NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE SENSOR FAILURE MAY HAVE AFFECTED THE SUN ROOF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED A DISCOUNT FOR THE BLIND SPOT SENSOR REPLACEMENT COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS NOT PROVIDED.

NHTSA ID
11121299
Incident
Apr 1, 2018
Mileage
55,000 mi
Driver assistanceElectricalSteering
Filed Jun 20, 2018

TAKATA RECALL. I THE PROCEES OF DRIVING AND TURNING THE DASH BOARD LIGHTS UP AND ITS A SYMBOL WITH A SMALL WRENCH . THE CAR JERKS I A WHOLE NEW DIRECTION. AND THEN ANOTHER SYMBOL APPEARS AND SAYS POWER STEERING SERVICE AND IT IS REALLY HARD TO DRIVE AND TURN WHILE ON THE HIGHWAY OR STREET.

NHTSA ID
11102748
Incident
Apr 16, 2018
Mileage
49,768 mi
AirbagsDriver assistance
Filed Jun 29, 2015

I TURNED MY CAR ON, AND GOT A LIST OF "SERVICE NOW" INDICATORS,INCLUDING SERVICE AIRBAG. I HAD NO GAUGES, SPEEDOMETER, RADIO. I BROUGHT MY CAR TO THE DEALER 6/29/2015, A REAR SIDE SENSOR HAD GOTTEN WET AND SHORTED OUT A FUSE. THIS IS A KNOWN MANUFACTURING SAFETY DEFECT, BUT SINCE I'M 3000 MILES PAST WARRANTY THEY ARE GOING TO CHARGE ME $1300.00 TO REPAIR.

NHTSA ID
10730960
Incident
Jun 28, 2015
Mileage
51,800 mi
Driver assistanceOther / unspecified
Filed Jun 20, 2014

THE CAR IS EQUIPPED WITH A BACK UP CAMERA AND SCREEN INSIDE. WHICH I UNDERSTAND WILL SHORTLY BE A REQUIREMENT FOR ALL CARS. HOWEVER THERE ARE SERIOUS PROBLEMS WITH CAMERA/SCREEN SYSTEM. IF CAR IS PARKED IN A GARAGE THE LIGHT SENSOR SETS THE TV SCREEN TO THE LOWEST LEVEL, AND WHEN YOU BACK OUT INTO THE DAY LIGHT, YOU ARE UNABLE TO SEE WHAT IS HAPPENING IN BACK OF THE CAR, AS SCREEN TO DO DARK TO BE VISIBLE. PLUS IF YOU HAVE SUNGLASSES ON, IT IS EVEN WORSE. SOME GM CARS I AM TOLD CAN OVERRIDE THE DARK SCREEN, BUT NOT ON THIS MODEL. ALSO SCREEN DISPLAY IT HIGH UP ON DASH, AND WHEN THE SUN IS OVERHEAD IT OVERPOWERS THE SCREEN AND AGAIN THE BACK UP TV SYSTEM IS UNUSABLE. I FEEL THAT THIS PROBLEM NEEDS TO BE FIXED SO THE SAFETY FEATURE IN THE CAR WITH DO WHAT IT SHOULD. I HAVE WRITTEN TO GM ON THE ITEM, BUT NO SATISFACTION FROM THEN ON THE ITEM. *TR

NHTSA ID
10604818
Incident
Jun 18, 2014
Mileage
7,800 mi
Body & structureDriver assistance
Filed Aug 22, 2013

I WAS PARKING MY VERANO IN A FLAT PARKING SPACE (NO HILLS) ON DRY PAVEMENT. I WAS IN THE SPACE, I TOOK MY FOOT OFF THE ACCELERATOR AND STEPPED ON THE BRAKE TO PUT IT IN PARK, BUT BEFORE I COULD GET IT IN PARK, THE ENGINE REVVED UP, AND THE CAR TORPEDOED LIKE A ROCKET (VERY FAST) OVER THE PARKING BARRIER INTO A THREE OR FOUR FOOT DRAINAGE DITCH, WHICH STOPPED THE CAR FROM SHOOTING ACROSS ON-COMING TRAFFIC IN THE STREET. AS THE CAR JUMPED ACROSS THE PARKING BARRIER, I TRIED TO BRAKE AND THE CAR STILL WOULD NOT STOP. THE CAR ENDED UP FACE FIRST IN THE DITCH WITH DAMAGE TO THE FRONT END. I HAVE HAD THE DEALER EXAMINE THE CAR, BUT THEY FOUND NOTHING WRONG. I ALSO MADE A CLAIM TO GM AND THEY ARE INVESTIGATING THE SITUATION. SO FAR, I'VE BEEN RESEARCHING A FOUND A BLOG ON EDMONDS.COM ABOUT TWO OTHER PEOPLE WITH THE SAME PROBLEM OF SUDDEN ACCELERATION WITHOUT WARNING. ONE OF THE PEOPLE HAS CONTACTED ME AND THEY SAID IT WENT THROUGH A WALL IN A NEIGHBORS HOUSE, THEY GOT THE CAR REPAIRED, AND THEN IT HAPPENED AGAIN!!! I AM AFRAID TO DRIVE THE CAR EVEN IF THE CAR GETS REPAIRED. HOPEFULLY THE PROBLEM WILL BE FOUND BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. NOW THAT THIS HAS HAPPENED, MY HUSBAND AND I ARE WONDERING IF THE EXPERIENCES OF BURSTS OF ACCELERATION ON THE HIGHWAY EVERY SO OFTEN (NOT ALL THE TIME) ARE RELATED TO THE ACCIDENT I HAD. WE JUST FIGURED THAT IT WAS THE TURBO KICKING IN???? *TR

NHTSA ID
10536796
Incident
Aug 19, 2013
Mileage
4,000 mi
Driver assistancePowertrain (other)
Filed May 20, 2013
Crash reported

MY NEW BUICK VERANO 2013 JUST BACKED ITSELF OUT OF MY DRIVEWAY AND HIT MY NEIGHBOR'S MAILBOX. HAS THERE BEEN ANY OTHER REPORTS LIKE THIS? *TR

NHTSA ID
10512894
Incident
May 20, 2013

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .