Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2013 Buick Verano submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 23 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
My driver side air bag notification keeps coming on. On and off, while I'm driving. My electrical system is odd. I can not charge any devices and my screen will turn off while I'm driving. I'm giving today's date, but this is an ongoing problem for at least a year.
Started having the radio blank out and then steering wheel would lose power while driving. Service stability track error comes on. Took in for diagnostic and was told rear control module was bad. After 1500 to 1800.00 in repairs still had the same issues within 7 days. I've contacted dealership and general motor. I'm afraid my car will lose power while on highway
The car power steering locked and stopped working while driving on the freeway, this incident put at risk myself and my children safety. After exiting the freeway the steering wheel stopped working again. this is a known issue as the car steering power was not recalled but the issue was acknowledged but GM. The car is a safety hazard for the person who drive it and the public.
ON 10/6/2020, I WAS RIDING AS THE FRONT PASSENGER IN OUR 2013 BUICK VERANO. WE WERE TRAVELING ON THE HIGHWAY (70 MPH) AND HIT A BUMP AT THE START OF A BRIDGE. A WARNING LIGHT ILLUMINATED, THE ENGINE RPM SUDDENLY INCREASED AS IF THE TRANSMISSION DOWNSHIFTED, THE CAR DECELERATED AND MY WIFE PULLED TO THE SHOULDER. WE STOPPED, CHECKED THE GEAR SHIFT AND IT WAS STILL IN DRIVE, THE WARNING LIGHT DISAPPEARED, AND EVERYTHING SEEMED NORMAL.
MAKING A LEFT HAND TURN, WRENCH LIGHT CAME ON, STABILITRAK LIGHT CAME ON, MIDDLE CONSOLE WENT OUT AND YANKED THE ENTIRE CAR TO THE RIGHT. LUCKILY BOTH HANDS WERE ON THE WHEEL AND NO CARS IN THE LANE TO THE RIGHT, WAS ABLE TO KEEP THE CAR IN THE LANE BARELY. STOPPED AT THE CAR WASH, FELT THE CAR JUMP A BIT. DROVE ANOTHER 3 MINUTES HOME AND AS I WAS BACKING INTO THE MY PARKING SPOT MY MIDDLE CONSOLE WENT OUT AND CAME BACK ON SEVERAL TIMES WITH APPROX 4 SEC DELAYS BEING OFF, CARS POWER STEERING WAS OFF AND ON CONSTANTLY, TRYING TO TURN THE WHEEL TO THE LEFT TO PULL FORWARD A LITTLE THE CAR KEPT JERKING FORWARD AS I KEPT TRYING TO TURN LEFT BUT THE WHEEL KEPT ACTING LIKE IT WAS HITTING A WALL, THE STABILITRAK LIGHT KEPT FLASHING. TRYING TO TURN IT RIGHT AND BACK UP THE MIDDLE CONSOLE KEPT FLASHING AND THE WHEEL KEPT JERKING. FINALLY GOT THE CAR PARKED AND THE NEIGHBOR HEARD ME ON THE PHONE AND STEPPED OUT TO ASK IF I WAS OK, WHEN I WAS TRYING TO PARK SHE HEARD A HUGE CRASH AT THAT TIME AND THOUGHT IT WAS AN ACCIDENT OF SOME SORT. TODAY WAS THE FIRST DAY FOR ALL OF THIS. THE MIDDLE CONSOLE HAS BEEN FLASHING ON AND OFF FOR A FEW MONTHS AND THE STABILITRAK LIGHT STARTED COMING ON LAST WEEKEND. *TR
2013 BUICK VERANO. CONSUMER WRITES IN REGARDS TO VEHICLE STOPPING SUDDENLY. *LD THE CONSUMER STATED THE FIRST TIME THE FAILURE OCCURRED, THE DISPLAY REQUIRED THE WINDOW TO BE ROLLED DOWN THEN BACK UP, THE VEHICLE BEGAN WORKING. THE SECOND TIME THE ALONG WITH THE WINDOW INSTRUCTION, THE POWER STEERING NEEDED SERVICING. *JS
PURCHASED THE CAR USED FROM A REPUTABLE BUICK DEALER WITH 84K MILES ON IT. 7 DAYS LATER, THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING HOME FROM WORK. I IMMEDIATELY BROUGHT THE CAR HOME TO PREVENT FURTHER MECHANICAL PROBLEMS AND NOTICED THAT WHEN I PUT THE CAR INTO PARK, THE TRANSMISSION FELT LIKE IT DROPPED AND IT WAS HARD TO SHIFT. I TURNED THE CAR OFF, LET IT REST, AND THEN TURNED IT BACK ON. THIS TIME, THE CHECK ENGINE LIGHT CAME ON AGAIN. I TRIED SHIFTING THE CAR INTO REVERSE AND THE "R" LIGHT ON MY DASH BEGAN TO FLASH. I PUT IT INTO DRIVE AND THE "D" BEGAN TO FLASH. I TRIED TO MOVE THE CAR FORWARD AND THE CAR HAD ALMOST NOW POWER. EACH SHIFT MADE THE TRANSMISSION FEEL AS THOUGH IT WAS DROPPING AND IT MADE A VERY LOUD NOISE. I HAD THE CAR TOWED BACK TO THE DEALER AND WAS TOLD THAT IT IS THE TRANSMISSION CONTROL MODULE ($1100). THIS HAPPENED JJUST 7 DAYS AFTER PURCHASING IT, AND LESS THAN 2 WEEKS AFTER BEING INSPECTED BY THE DEALER.
TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHILE DRIVING AT ANY SPEED, THE 2013 BUICK VERANO LOST POWER, DOORS WOULD UNLOCK, THEN POWER WOULD COME BACK ON AND DOORS WOULD LOCK. THIS WOULD HAPPEN REPEATEDLY, IN ADDITION, THE WRENCH ICON ILLUMINATED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO NEWBY BUICK GMC (435-673-1100, LOCATED AT 1629 S CONVENTION CENTER DR, ST. GEORGE, UT 84790), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THEY DID DIAGNOSE THE FAILURE AND WAS ELECTRICAL. ISSUES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,500. *TT CONSUMER STATED VEHICLE WAS TRADED IN ON 5/7/19*JB
THE KEY HAS GOTTEN STUCK IN THE IGNITION SEVERAL TIMES. THIS PREVENTS THE CAR FROM MOVING AND TURNING OFF COMPLETELY. AT ONE POINT THE CAR BEGAN TO ROLL AS I WAS ATTEMPTING TO GET OUT TO GET ASSISTANCE. I WAS EVENTUALLY ABLE TO GO ONTO YOUTUBE AND DISCOVERED THE ISSUE WAS CONSISTENT WITH THE CHEVY MALIBU, SO I USED THE SAME TECHNIQUE DESCRIBED IN THE YOUTUBE VIDEO TO REMOVE THE KEY. THE SAME ISSUE OCCURRED ON THE EVENING ON FEBRUARY 21, 2019. THE VALET SUPERVISOR WENT TO RETRIEVE MY CAR AND WAS UNABLE TO REMOVE THE KEY OUT OF THE IGNITION AND THE CAR WOULD NOT MOVE INTO THE PARK GEAR. I WOULD MOVE INTO DRIVE, NEUTRAL AND REVERSE BUT NOT PARK. I BELIEVE MY CAR IS ALSO IMPACTED UNDER THE FOLLOWING RECALL NUMBER:50490 AND 50491. ANY HELP WOULD BE APPRECIATED. THANKS.
I TURNED MY CAR ON AND HAD BOTH THE FRONT AND REAR DEFROST. I SMELLED SOMETHING FUNNY, SO I TURNED THE CAR OFF TO INVESTIGATE. I DIDN'T SEE ANYTHING SO TURNED THE CAR BACK ON AND PULLED BACK INTO THE DRIVEWAY AND TURNED IT OFF. WITHIN A MINUTE OR TWO, THE ENTIRE BACK DRIVER- SIDE DOOR WAS IN FLAMES. I HAD TO USE A FIRE EXTINGUISHER TO GET RID OF THE FIRE. WHEN THE MECHANIC LOOKED AT IT, HE SAID HE HAD NEVER SEEN ANYTHING LIKE THAT AND GUESSED IT MAY HAVE BEEN THE CIRCUIT TO THE DEFROSTER AND IF I HAD NOT OF GOTTEN OUT OF THE CAR AND TURNED IT OFF, I COULD HAVE BEEN SERIOUSLY INJURED OR DIED BECAUSE THE CAR CAUGHT SO QUICKLY.
TAKATA RECALL. I THE PROCEES OF DRIVING AND TURNING THE DASH BOARD LIGHTS UP AND ITS A SYMBOL WITH A SMALL WRENCH . THE CAR JERKS I A WHOLE NEW DIRECTION. AND THEN ANOTHER SYMBOL APPEARS AND SAYS POWER STEERING SERVICE AND IT IS REALLY HARD TO DRIVE AND TURN WHILE ON THE HIGHWAY OR STREET.
1.) MY CAR REDUCED SPEED ON THE HIGHWAY DRIVING 55. WHEN PULLING OVER THE CAR WOULD NOT ACCELERATE AND TURNED OFF. AFTER BEING OFF FOR 20 MINUTES ON THE SIDE OF THE ROAD THE VEHICLE DROVE NORMALLY. AFTER A WEEK CARMAX SERVICE COULD NOT FIND THE REASON FOR THIS INCIDENT. 2.) THE EPB WARNING LIGHT FLASHED WHILE DRIVING ON A CITY STREET AND SLOWS THE VEHICLE DOWN. I CAME TO A STOPLIGHT AND MY CAR DIED. IT WAS TOWED TO CARMAX SERVICE AND AFTER A WEEK THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM AND FIX THE ISSUE. 3.) WHILE DRIVING ON A CITY STREET THE EPB SERVICE LIGHT STARTED FLASHING IN MY CAR JERKED FORWARD I WOULD NOT ACCELERATE. 4.) I WAS MERGING ONTO THE HIGHWAY WHEN THE POWER SYSTEM LIGHT TURNED ON AND MY DOORS STARTED LOCKING AND UNLOCKING ON ITS OWN. THE VEHICLE WOULD NOT ACCELERATE AND TURNED OFF. AFTER ABOUT FOUR MINUTES IT TURNED BACK ON AND DROVE FINE BUT BUICK DEALER COULD NOT FIND A PROBLEM. DEALER HAD THE CAR FOR 10DAYS.
THE CAR SHUTS OFF WHILE IN MOTION DRIVING DOWN INTERSTATE OR ANY ROAD; SOMETIMES THE CAR WON'T SAY A WORD WHEN TRYING TO CRANK UNTIL AFTER A FEW TRIES; PLUGGED INTO COMPUTER BUT GIVES NO CODES
VEHICLE, TRAVELING 45MPH IN TRAFFIC STREAM ON HIGHWAY, SUDDENLY LOST ALL POWER, INCLUDING ENGINE, RADIO, AC FAN, AND DASHBOARD LIGHTS. AFTER COASTING TO ROADSIDE, STILL MOVING, RADIO, AC FAN AND DASHBOARD LIGHTS SUDDENLY SELF RESTORED. AFTER STOPPING, TRANSMISSION PUT IN PARK, START BUTTON PUSHED, ENGINE STARTED, EVERYTHING BACK TO NORMAL.
THE ELECTRICAL SYSTEM IS MALFUNCTIONING. THE AIR BAG LIGHT IS ON SOMETIME THEN IT WILL GO OFF. ITS LIKE SOMEONE IS SITTING ON THE PASSENGER SEAT. THE DASH SEAT LIGHT COMES ON AND OFF TOO. MY COLLISION LIGHT STARTED ACTING UP AND NOW IT DOESN'T WORK BUT TONIGHT THE PASSENGER MIRROR IS PARTIALLY ON AND WILL NOT GO OUT. BUTTONS ON THE DASH DISAPPEARS THEN SHOWS UP LATER. BLUETOOTH, COLLISION SETTING BUTTONS, I TOOK MY CAR INTO THE DEALERSHIP. MY BUMPER TO BUMPER HAS EXPIRED. I WAS TOLD THEIR IS CORROSION IN THE LINE AND IT WILL COST ME $1300 TO 1600 TO FIX.
TL* THE CONTACT OWNS A 2013 BUICK VERANO. WHILE DRIVING, THE CONTACT INADVERTENTLY HIT THE KEYLESS IGNITION BUTTON, WHICH RESULTED IN A LOSS OF POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE OPERATED AS MANUFACTURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. *JS
MY FIRST COMPLAINT HAS TO DO WITH THE "LOW FUEL" WARNING INDICATOR NOT FUNCTIONING PROPERLY. THIS DOESN'T OCCUR OFTEN, BUT I'VE NOTICED IT HAPPEN 3 TIMES IN THE PAST 6 MONTHS, AND I'M UNSURE OF WHEN THIS ISSUE FIRST BEGAN. TYPICALLY, THE FUEL LEVEL INDICATOR WILL BE AT 1/4 OR BELOW, AND WHEN DRIVING A LONG DISTANCE, STOPPING AND GOING, AND/OR ON HILLY RURAL ROADS, WHEN THE NEEDLE CROSSES INTO THE RED AND EVENTUALLY HITS "0" THE "LOW FUEL" INDICATOR HAS NOT LIT UP, NO MESSAGE APPEARED, AND NO WARNING CHIME, BUT THE DIC STATES "LOW FUEL RANGE". PERHAPS THE SENSOR IS GOING BAD, BUT WHY WOULDN'T THE LIGHT TURN ON IF THE SYSTEM KNOWS THE FUEL LEVEL IS LOW? I CAN PARK SOMEWHERE AND IDLE FOR 30 MIN AND THE LIGHT STILL WON'T TURN ON. ONLY AFTER I SHUT THE CAR OFF AND RESTART IT DOES THE LIGHT/WARNING CHIME/MESSAGE APPEAR. CURRENT MILEAGE: 88,600 MY SECOND COMPLAINT PERTAINS TO THE AIRBAG: ON/OFF INDICATOR FOR THE FRONT PASSENGER. WHEN THE KEY IS TURNED TO ON WITH OR WITHOUT THE ENGINE RUNNING, THE SYSTEM OPERATES NORMALLY, BUT IF I'M CHARGING MY PHONE USING A CAR CHARGER CONNECTED TO THE FRONT AUX POWER OUTLET, AND LAY IT DIRECTLY ON THE RIGHT HALF OF THE PASSENGER SEAT, IN ANY POSITION, THE AIRBAG LIGHT WILL SWITCH FROM OFF TO ON, BUT THE SAFETY BELT LIGHT DOES NOT TURN ON OR FLASH, AND NO CHIME IS HEARD. WHEN I LIFT MY PHONE, THE INDICATOR RETURNS TO NORMAL IN A FEW SECONDS. I'VE NOTICED THE PHONE HAS TO BE DIRECTLY ON THE SEAT WITHOUT ANYTHING BENEATH IT IN ORDER FOR THIS TO OCCUR, AND IT'S ONLY ON THE RIGHT SIDE OF THE SEAT. I JUST NOTICED THIS A COUPLE WEEKS AGO, BUT THE CURRENT MILEAGE OF 88,600 STILL APPLIES. I HAVE NOT NOTIFIED A DEALER ABOUT THESE ISSUES FOR FEAR OF HAVING TO PAY COSTLY REPAIRS I CAN'T AFFORD. HOWEVER, THE AIRBAG ISSUE CONCERNS ME THE MOST. I BELIEVE THERE'S ELECTRONIC INTERFERENCE CAUSING IT TO OCCUR, BUT IT SHOULDN'T BE HAPPENING REGARDLESS.
IF I REMOTE START MY CAR IT DOESN'T CUT ON AND FOR THE LAST FEW WEEKS MY CAR HASN'T BEEN STARTING INSTANTLY OR I HAVE TO TRY NUMEROUS TIMES TO GET IT TO START, WHEN IT DOES START ALL THE PANEL LIGHTS STAY ON, THE HAZARD LIGHTS COME ON WITHOUT ME TURNING THEM ON AS WELL AS THE WINDSHIELD WIPERS. MY REARVIEW CAMERA GOES BLACK IN THE MIDDLE OF ME BACKING OUT AND TURNS BACK ON ONCE I PLACE THE VEHICLE IN DRIVE. WHILE DRIVING THE WHOLE SCREEN TURNS BLACK AND THE RADIO WORKS SOMETIMES. ALSO WHEN I TURN ON MY A/C THE ENGINE GETS LOUDER AND IT MAKES A WEIRD NOISE UNTIL I TURN THE A/C OFF, THE A/C DOESN'T GET AS COLD AS IT USE TO AND MY HEAT GETS HOTTER THAN IT USED TO SOMETIMES WHEN I RIDE WITH THE HEAT THE CAR TURNS OFF. ALL OF THIS STARTED HAPPENING ON APRIL 18, 2016
THE HEAT/AIR SYSTEM IS NOT WORKING CORRECTLY. I BELIEVE THIS IS A SAFETY HAZARD BECAUSE IN THE WINTER MONTHS, IF I WERE TO GET CAUGHT IN MY CAR FOR SOME REASON, I WOULD HAVE NO HEAT TO KEEP ME WARM AND IT CAN GET VERY COLD HERE IN NYS. I WILL HAVE IT FIXED MYSELF, BUT IT SHOULDN'T BE SOMETHING I SHOULD HAVE TO DEAL WITH. IF I GOT CAUGHT IN A TRAFFIC JAM ON ONE OF THE HOT DAYS, I WOULDN'T BE ABLE TO USE THE AIR CONDITIONING. SOMETIMES IT WORKS AND SOMETIMES IS DOESN'T. THERE HAS BEEN SOMETHING WRONG SINCE I FIRST PURCHASED IT, BUT I NEVER BROUGHT IT IN. WHEN I PUT THE DEFOGGER ON, IT WOULD BLOW COLD AIR NO MATTER HOW HIGH I HAD THE HEAT. NOW, IT DOESN'T EVEN BLOW MOST OF THE TIME. I HAVE NO AIR AND NO HEAT IN THE VEHICLE AT ALL MOST OF THE TIME. WHEN IT DOES WORK IT IS VERY LOUD.
REVERSE LOOKING CAMERA WENT BLACK WHILE BACKING UP. THE OUTSIDE TEMPRATURE WAS 95DEG AND THE CAR HAD BEEN PARKED FOR SEVERAL DAYS.
WHILE DRIVING ON A SUBURBAN STREET, ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. THERE WAS NO WARNING. I WAS DRIVING ABOUT 30 MPH, WHEN ENGINE TURNED ITSELF OFF, DASHBOARD WENT DARK, TURN SIGNAL DID NOT WORK, AND STEERING BECAME MORE DIFFICULT. I DRIFTED TO THE CURB, AND AFTER A MINUTE RESTARTED THE CAR WITH NO PROBLEM; IT HAS A PUSH-BUTTON STARTER. DEALER CAN FIND NOTHING WRONG WITH CAR. DEALER SAYS IT MAY BE A SMALL ANIMAL (A RAT OR SQUIRREL) LIVING IN THE CAR?S ENGINE COMPARTMENT AT NIGHT, AND CHEWING ON ELECTRICAL LINES. DEALER CANNOT, HOWEVER, FIND ANY DAMAGED WIRES. WHEN CAR WAS ABOUT 2 MONTHS OLD, HAD A SIMILAR INCIDENT WHEN RADIO AND ?INTELLILINK? SYSTEM CUT OUT WITHOUT WARNING. WHEN I PUSHED RADIO BUTTON, RADIO CAME BACK ON AND OPERATED NORMALLY. WE BOUGHT THIS CAR BECAUSE OF THE SAFETY FEATURES; NOW I AM AFRAID TO DRIVE IT ON THE FREEWAY. *TR
WAS TRAVELING AT SLOW SPEED APPROACHING A STOP SIGN. CAR SHUT OFF AS THOUGH KEY WAS TURNED OFF IN THE IGNITION -- KEY WAS STILL IN THE ON POSITION AND NO ONE HAD TOUCHED IT AT TIME OF SHUTOFF. HEADLIGHTS WENT OFF. COULD NOT TURN STEERING WHEEL. IF THIS HAD HAPPENED AT HIGH SPEED IT COULD HAVE BEEN DEADLY. TURNED KEY OFF AND REMOVED IT FROM IGNITION. WHEN KEY WAS REINSERTED AND TURNED TO START POSITION, CAR STARTED CORRECTLY. THERE HAS BEEN NO RECURRENCE. DEALER RAN FULL DIAGNOSIS AND FOUND NO RECORDED FAULTS. DEALER TESTED KEY FOB ELECTRONIC CONNECTIVITY TO IGNITION AND COULD FIND NO PROBLEM. *TR
TL* THE CONTACT OWNS A 2013 BUICK VERANO (N/A). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT ACCIDENTALLY BUMPED THE ENGINE ON/OFF BUTTON LOCATED IN THE LEFT SIDE OF THE DASHBOARD, CLOSE TO THE RADIO AND GPS. AS A RESULT, THE VEHICLE TURNED OFF. THE CONTACT WAS CONCERNED THAT IT WAS A SAFETY HAZARD, AND BELIEVED THAT A VEHICLE SHOULD NOT BE TURNED OFF BY PRESSING A BUTTON, WHILE IN MOTION. THE FAILURE AND CURRENT MILEAGE WAS 210.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .