1997 Cadillac Catera Airbags Problems

WHILE STARTING PASSENGER'S AIR BAG DEPLOYED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC REFUSED TO INSPECT THE VEHICLE. *AK

NHTSA ID

10083696

Incident

Jul 26, 2004

AIR BAG LIGHT STAYS ON, STATING AIR BAG SYSTEM NOT WORKING. *AK

NHTSA ID

10079215

Incident

Jul 2, 2002

Mileage

35,253 mi

THIS CAR WAS TAKEN TO DEALER ON 2/8/04 FOR RECALL 2041, 1037. TWO DAYS AFTER PICKING UP THE CAR, THE LOW COOLANT LIGHT CAME ON MY WAY HOME FROM WORK. MY HUSBAND CHECKED THE COOLANT RESERVOIR AND IT WAS OVER ONE INCH BELOW FULL, HE ALSO CHECKED THE DRIVEWAY FOR ANY ANTIFREEZE AND CHECKED WHERE YOU PUT OIL IN THE ENGINE BUT COULD NOT FIND ANY SIGNS OF EXTERNAL LEAKS, BUT A WHITE MILKY SUBSTANCE UNDER THE OIL CAP. THE CAR HAS BEEN SITTING IN MY DRIVEWAY SINCE. I EMAILED GM ABOUT THIS. THIS WAS THEIR RESPONSE! WE HAVE CONTACTED THE SERVICE MANAGER FOR DAN HEMM CADILLAC, MR. CHARLIE CAROLL. HE IS AWARE OF YOUR CONCERNS WITH THE COOLANT LEVEL FOR THE 1997 CADILLAC CATERA. HE IS WILLING TO MAKE ARRANGEMENTS TO HAVE THE VEHICLE TOWED IN. DEPENDING ON THE NATURE OF THE CONCERN IT MAY OR MAY NOT BE RELATED TO THE RECALL 02041, AND THEY WILL NEED TO DIAGNOSE THE VEHICLE TO VERIFY. HE HAS ALSO INFORMED US THAT WHEN THE VEHICLE WAS IN FOR THE RECALL, THEY DID REPLACE PARTS AS NECESSARY. IF YOU HAVE ADDITIONAL QUESTIONS, WE RECOMMEND THAT YOU CONTACT HIM. IF YOU SHOULD NEED TO CONTACT US IN THE FUTURE, SIMPLY REPLY TO THIS MESSAGE OR CALL OUR CADILLAC CUSTOMER ASSISTANCE CENTER AT 1-800-458-8006. CUSTOMER RELATIONSHIP MANAGERS ARE AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK. BE SURE TO REFER TO YOUR SERVICE REQUEST NUMBER 1-226247104 IN ALL FUTURE COMMUNICATION. IF I RETURN THIS CAR, LET THE DEALER TOW IT TO SERVICE DEPARTMENT. I WILL BE TOLD THAT THE REASON MY CAR IS NOT DRIVABLE IS MY FAULT, AND WILL BE HANDED A BILL FOR TOWING AND WHATEVER OTHER CHARGES FOR THEM LOOKING AT IT! I HAD THE CAR BACK TWO DAYS, A TOTAL OF 374 MILES. THE CAR HAS 34867 MILES; I HAVE HAD A LOT OF OTHER PROBLEMS WITH THE CAR, FRONT END ALIGNMENT, HEADLIGHT AIMERS, BRAKE LIGHT SWITCH'S, HEADLIGHT SWITCH, IGNITION COIL PACK, AIR BAG SYSTEM. EVEN WITH ALL OF THE OTHER THINGS THAT WENT WRONG, I AT LEAST COULD DRIVE IT, UNTIL I RETURNED IT FOR A RECALL! *JB

NHTSA ID

10078836

Incident

Feb 11, 2004

Mileage

34,879 mi

CONSUMER STATES AIR BAG WARNING LIGHT ILLUMINATED. VEHICLE CHECKED BY DEALER WHO DETERMINED THAT THE SENSOR MODULE FAILED. *TS. CONSUMER HAS SINCE TRADED THE VEHICLE.*JB *DT

NHTSA ID

8021534

Incident

Oct 1, 2002

Mileage

66,000 mi

CONSUMER'S VEHICLE WAS REAR ENDED AND COLLIDED INTO ANOTHER VEHICLE. UPON IMPACT AIR BAGS DID NOT DEPLOY. VEHICLE WAS TOTALED. PLEASE PROVIDE FURTHER INFORMATION. *AK

NHTSA ID

8018027

WHILE VEHICLE WAS AT A COMPLETE STOP AND CONSUMER SHIFTED GEARS TO MOVE AHEAD SLOWLY, BUT THE VEHICLE ACCLERATED AND WOULD NOT STOP. DEFECT CAUSED VEHICLE TO RUN INTO A CEMENT POLE WHICH RESULTED IN VEHICLE STOPPING. CONSUMER HIT POLE TO AVOID HITTING PEDESTRIANS AND OTHER VEHICLES. VEHICLE HIT POLE HEAD-ON, AND AIRBAGS DID NOT DEPLOY.*AK CONSUMER WAS INJURED IN ACCIDENT, CONSUMER STATES VEHICLE ACCELERATED AS IF THE CRUISE CONTROL WAS TURNED ON, CADILLAC REFUSED TO ACCEPT RESPONSIBILITY OF THE AIR BAG FAILING TO DEPLOY. BATTERY HAS BEEN REPLACED 3 TIMES. BRAKES HAVE BEEN REPAIRED. CONSUMER STATES KEY WOULD NOT TURN THE IGNTION ON NUMERIOUS OCCASIONS. *SLC

NHTSA ID

884043

Incident

Feb 27, 2001

WHILE DRIVING AT 30 MPH ON WET PAVEMENT, APPLIED THE BRAKES AND VEHICLE SLID AND LOST CONTROL, HITTING A TREE. UPON IMPACT, DRIVER'S SIDE/PASSENGER'S SIDE AIR BAGS DIDN'T DEPLOY. *AK

NHTSA ID

839147

Incident

Jun 7, 1999

WHILE DRIVING AT 30 MPH CONSUMER RAN INTO DRIVER'S SIDE DOOR OF ANOTHER VEHICLE, DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS DIDN'T DEPLOY. VEHICLE WAS TOTALED. *AK

NHTSA ID

837941

Incident

Apr 30, 1999

DURING VEHICLE COLLISION NO DEPLOYMENT OF AIR BAG RESULTING IN INJURY WHEN CONSUMER'S CHEST STRUCK STEERING WHEEL. MJS

NHTSA ID

546011

Incident

Apr 30, 1990

NO DEPLOYMENT OF AIR BAG DURING COLLISION.

NHTSA ID

542968

Incident

Nov 22, 1998

SUDDEN ACCELERATION RESULTING IN A VEHICLE COLLISION, ALSO NO DEPLOYMENT OF AIR BAG.

NHTSA ID

537376

Incident

Jun 11, 1998