1997 Cadillac Catera Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1997 Cadillac Catera, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine7530.9%
- Brakes218.6%
- Suspension218.6%
- Electrical218.6%
- Steering145.8%
- Exterior lighting145.8%
- Visibility124.9%
- Airbags114.5%
- Tires & wheels104.1%
- Transmission93.7%
- Body & structure83.3%
- Driver assistance83.3%
- Interior & seats83.3%
- Heating & air conditioning52.1%
- Fuel system31.2%
- Other / unspecified20.8%
- Powertrain (other)10.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TENSIONER PULLEY LOCKED UP. THE TENSIONER STOPPED TURNING. AS A RESULT OF THIS, THE DRIVE BELT SHREDDED LIKE SPAGHETTI AND THEN MELTED. I AVOIDED AN ACCIDENT BY APPLYING BRAKES AND THEN HAVING THE CAR TOWED. TOTAL REPAIR COST: $729. *TR
TL*THE CONTACT OWNS A 1997 CADILLAC CATERA. WHILE DRIVING AT ANY SPEED THE VEHICLE OVERHEATED. THE CONTACT NOTICED SMOKE COMING FROM THE HOOD AND ANTIFREEZE LEAKING FROM THE VEHICLE. ON MAY 2, 2007 THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS A HOLE IN THE ANTIFREEZE LINE, BUT THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE IS 80,100, AND FAILURE MILEAGE WAS 58,600.*AK
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
THIS CAR WAS TAKEN TO DEALER ON 2/8/04 FOR RECALL 2041, 1037. TWO DAYS AFTER PICKING UP THE CAR, THE LOW COOLANT LIGHT CAME ON MY WAY HOME FROM WORK. MY HUSBAND CHECKED THE COOLANT RESERVOIR AND IT WAS OVER ONE INCH BELOW FULL, HE ALSO CHECKED THE DRIVEWAY FOR ANY ANTIFREEZE AND CHECKED WHERE YOU PUT OIL IN THE ENGINE BUT COULD NOT FIND ANY SIGNS OF EXTERNAL LEAKS, BUT A WHITE MILKY SUBSTANCE UNDER THE OIL CAP. THE CAR HAS BEEN SITTING IN MY DRIVEWAY SINCE. I EMAILED GM ABOUT THIS. THIS WAS THEIR RESPONSE! WE HAVE CONTACTED THE SERVICE MANAGER FOR DAN HEMM CADILLAC, MR. CHARLIE CAROLL. HE IS AWARE OF YOUR CONCERNS WITH THE COOLANT LEVEL FOR THE 1997 CADILLAC CATERA. HE IS WILLING TO MAKE ARRANGEMENTS TO HAVE THE VEHICLE TOWED IN. DEPENDING ON THE NATURE OF THE CONCERN IT MAY OR MAY NOT BE RELATED TO THE RECALL 02041, AND THEY WILL NEED TO DIAGNOSE THE VEHICLE TO VERIFY. HE HAS ALSO INFORMED US THAT WHEN THE VEHICLE WAS IN FOR THE RECALL, THEY DID REPLACE PARTS AS NECESSARY. IF YOU HAVE ADDITIONAL QUESTIONS, WE RECOMMEND THAT YOU CONTACT HIM. IF YOU SHOULD NEED TO CONTACT US IN THE FUTURE, SIMPLY REPLY TO THIS MESSAGE OR CALL OUR CADILLAC CUSTOMER ASSISTANCE CENTER AT 1-800-458-8006. CUSTOMER RELATIONSHIP MANAGERS ARE AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK. BE SURE TO REFER TO YOUR SERVICE REQUEST NUMBER 1-226247104 IN ALL FUTURE COMMUNICATION. IF I RETURN THIS CAR, LET THE DEALER TOW IT TO SERVICE DEPARTMENT. I WILL BE TOLD THAT THE REASON MY CAR IS NOT DRIVABLE IS MY FAULT, AND WILL BE HANDED A BILL FOR TOWING AND WHATEVER OTHER CHARGES FOR THEM LOOKING AT IT! I HAD THE CAR BACK TWO DAYS, A TOTAL OF 374 MILES. THE CAR HAS 34867 MILES; I HAVE HAD A LOT OF OTHER PROBLEMS WITH THE CAR, FRONT END ALIGNMENT, HEADLIGHT AIMERS, BRAKE LIGHT SWITCH'S, HEADLIGHT SWITCH, IGNITION COIL PACK, AIR BAG SYSTEM. EVEN WITH ALL OF THE OTHER THINGS THAT WENT WRONG, I AT LEAST COULD DRIVE IT, UNTIL I RETURNED IT FOR A RECALL! *JB
THE ABS AND TRACTION CONTROL SYSTEM FAILED ON MY 1997 CADILLAC CATERA IN KINGSPORT, TN DURING A SNOWSTORM. THIS RESULTED IN A LOSS OF CONTROL OF THE VEHICLE AND UN-DRIVABILITY OF THE CAR DURING INCLEMENT WEATHER. DEALER ATTEMPTS TO CORRECT WITH REPLACEMENT OF COMPUTER MODULE AND VALVE/PUMP HAVE NOT SOLVED THE PROBLEM.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
THIS CAR WAS TAKEN TO DEALER ON 2/8/04 FOR RECALL 2041, 1037. TWO DAYS AFTER PICKING UP THE CAR, THE LOW COOLANT LIGHT CAME ON MY WAY HOME FROM WORK. MY HUSBAND CHECKED THE COOLANT RESERVOIR AND IT WAS OVER ONE INCH BELOW FULL, HE ALSO CHECKED THE DRIVEWAY FOR ANY ANTIFREEZE AND CHECKED WHERE YOU PUT OIL IN THE ENGINE BUT COULD NOT FIND ANY SIGNS OF EXTERNAL LEAKS, BUT A WHITE MILKY SUBSTANCE UNDER THE OIL CAP. THE CAR HAS BEEN SITTING IN MY DRIVEWAY SINCE. I EMAILED GM ABOUT THIS. THIS WAS THEIR RESPONSE! WE HAVE CONTACTED THE SERVICE MANAGER FOR DAN HEMM CADILLAC, MR. CHARLIE CAROLL. HE IS AWARE OF YOUR CONCERNS WITH THE COOLANT LEVEL FOR THE 1997 CADILLAC CATERA. HE IS WILLING TO MAKE ARRANGEMENTS TO HAVE THE VEHICLE TOWED IN. DEPENDING ON THE NATURE OF THE CONCERN IT MAY OR MAY NOT BE RELATED TO THE RECALL 02041, AND THEY WILL NEED TO DIAGNOSE THE VEHICLE TO VERIFY. HE HAS ALSO INFORMED US THAT WHEN THE VEHICLE WAS IN FOR THE RECALL, THEY DID REPLACE PARTS AS NECESSARY. IF YOU HAVE ADDITIONAL QUESTIONS, WE RECOMMEND THAT YOU CONTACT HIM. IF YOU SHOULD NEED TO CONTACT US IN THE FUTURE, SIMPLY REPLY TO THIS MESSAGE OR CALL OUR CADILLAC CUSTOMER ASSISTANCE CENTER AT 1-800-458-8006. CUSTOMER RELATIONSHIP MANAGERS ARE AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK. BE SURE TO REFER TO YOUR SERVICE REQUEST NUMBER 1-226247104 IN ALL FUTURE COMMUNICATION. IF I RETURN THIS CAR, LET THE DEALER TOW IT TO SERVICE DEPARTMENT. I WILL BE TOLD THAT THE REASON MY CAR IS NOT DRIVABLE IS MY FAULT, AND WILL BE HANDED A BILL FOR TOWING AND WHATEVER OTHER CHARGES FOR THEM LOOKING AT IT! I HAD THE CAR BACK TWO DAYS, A TOTAL OF 374 MILES. THE CAR HAS 34867 MILES; I HAVE HAD A LOT OF OTHER PROBLEMS WITH THE CAR, FRONT END ALIGNMENT, HEADLIGHT AIMERS, BRAKE LIGHT SWITCH'S, HEADLIGHT SWITCH, IGNITION COIL PACK, AIR BAG SYSTEM. EVEN WITH ALL OF THE OTHER THINGS THAT WENT WRONG, I AT LEAST COULD DRIVE IT, UNTIL I RETURNED IT FOR A RECALL! *JB
WHILE DRIVING STEERING WHEEL HAD TO BE STEERED TO THE LEFT TO AVOID VEHICLE FROM GOING AUTOMATICALLY TO THE RIGHT. TOOK VEHICLE TO THE DEALER, AND DEALER DETERMINED THAT SOMETHING IN THE FRONT END WAS BENT. *AK
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
DT: CONTACT COMPLAINED ABOUT ELECTRICAL PROBLEMS. WHEN THE HAZARD LIGHTS WERE ON, ALL THE GAUGES STARTED JUMPING AROUND, WHEN THE HEADLIGHT SWITCH WAS PUSHED FORWARD THE HEADLIGHTS STAYED ON FOR ABOUT AN HOUR OR LONGER. ALSO, WHEN THE KEY WAS OUT OF THE IGNITION. AFTER THE VEHICLE WAS RESTARTED AND THE CONTROL IS PULLED BACK THE HEADLIGHTS FUNCTIONED NORMALLY, THE AIR CONDITION CONTROLS DID NOT WORK, AND THE O2 SENSOR DID NOT RESPOND. THE SPARK PLUGS AND WIRES HAVD BEEN REPLACED. *AK
THIS CAR WAS TAKEN TO DEALER ON 2/8/04 FOR RECALL 2041, 1037. TWO DAYS AFTER PICKING UP THE CAR, THE LOW COOLANT LIGHT CAME ON MY WAY HOME FROM WORK. MY HUSBAND CHECKED THE COOLANT RESERVOIR AND IT WAS OVER ONE INCH BELOW FULL, HE ALSO CHECKED THE DRIVEWAY FOR ANY ANTIFREEZE AND CHECKED WHERE YOU PUT OIL IN THE ENGINE BUT COULD NOT FIND ANY SIGNS OF EXTERNAL LEAKS, BUT A WHITE MILKY SUBSTANCE UNDER THE OIL CAP. THE CAR HAS BEEN SITTING IN MY DRIVEWAY SINCE. I EMAILED GM ABOUT THIS. THIS WAS THEIR RESPONSE! WE HAVE CONTACTED THE SERVICE MANAGER FOR DAN HEMM CADILLAC, MR. CHARLIE CAROLL. HE IS AWARE OF YOUR CONCERNS WITH THE COOLANT LEVEL FOR THE 1997 CADILLAC CATERA. HE IS WILLING TO MAKE ARRANGEMENTS TO HAVE THE VEHICLE TOWED IN. DEPENDING ON THE NATURE OF THE CONCERN IT MAY OR MAY NOT BE RELATED TO THE RECALL 02041, AND THEY WILL NEED TO DIAGNOSE THE VEHICLE TO VERIFY. HE HAS ALSO INFORMED US THAT WHEN THE VEHICLE WAS IN FOR THE RECALL, THEY DID REPLACE PARTS AS NECESSARY. IF YOU HAVE ADDITIONAL QUESTIONS, WE RECOMMEND THAT YOU CONTACT HIM. IF YOU SHOULD NEED TO CONTACT US IN THE FUTURE, SIMPLY REPLY TO THIS MESSAGE OR CALL OUR CADILLAC CUSTOMER ASSISTANCE CENTER AT 1-800-458-8006. CUSTOMER RELATIONSHIP MANAGERS ARE AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK. BE SURE TO REFER TO YOUR SERVICE REQUEST NUMBER 1-226247104 IN ALL FUTURE COMMUNICATION. IF I RETURN THIS CAR, LET THE DEALER TOW IT TO SERVICE DEPARTMENT. I WILL BE TOLD THAT THE REASON MY CAR IS NOT DRIVABLE IS MY FAULT, AND WILL BE HANDED A BILL FOR TOWING AND WHATEVER OTHER CHARGES FOR THEM LOOKING AT IT! I HAD THE CAR BACK TWO DAYS, A TOTAL OF 374 MILES. THE CAR HAS 34867 MILES; I HAVE HAD A LOT OF OTHER PROBLEMS WITH THE CAR, FRONT END ALIGNMENT, HEADLIGHT AIMERS, BRAKE LIGHT SWITCH'S, HEADLIGHT SWITCH, IGNITION COIL PACK, AIR BAG SYSTEM. EVEN WITH ALL OF THE OTHER THINGS THAT WENT WRONG, I AT LEAST COULD DRIVE IT, UNTIL I RETURNED IT FOR A RECALL! *JB
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I WAS LEAVING MY HOUSE AND DRIVING OUT OF MY COMPLEX WHEN THE STEERING WHEEL LOCKED UP ON ME. I HAVE BEEN UNABLE TO TURN IT FOR TWO DAYS. *TR
WHEN BRAKING, CONSUMER STATES' THERES A LOT OF VIBRATION IN VEHICLES AND STEERING WHEEL AND IN THE BODY OF VEHICLE. TOOK TO DEALER, DEALER STATES' CONTROL ARM BUSHINGS WERE BAD AND NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
DT: CONTACT COMPLAINED ABOUT ELECTRICAL PROBLEMS. WHEN THE HAZARD LIGHTS WERE ON, ALL THE GAUGES STARTED JUMPING AROUND, WHEN THE HEADLIGHT SWITCH WAS PUSHED FORWARD THE HEADLIGHTS STAYED ON FOR ABOUT AN HOUR OR LONGER. ALSO, WHEN THE KEY WAS OUT OF THE IGNITION. AFTER THE VEHICLE WAS RESTARTED AND THE CONTROL IS PULLED BACK THE HEADLIGHTS FUNCTIONED NORMALLY, THE AIR CONDITION CONTROLS DID NOT WORK, AND THE O2 SENSOR DID NOT RESPOND. THE SPARK PLUGS AND WIRES HAVD BEEN REPLACED. *AK
MISALIGNED HEADLAMPS AND FOGLAMPS. *AK
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
I PURCHASED A 1997 CADILLAC CATERA ON JAN 31, 2001 FROM UNITED AUTOMAX IN MEMPHIS, TN. FROM THE DATE OF PURCHASE I HAVE HAD EXTENSIVE PROBLEMS WITH THIS CAR. BEGINNING WITH ELECTRICAL PROBLEMS WITH THE LIGHTS. SINCE THEN I HAVE HAD PROBLEMS WITH TIRES WEARING OUT PREMATURELY, HEATER CORE REPLACED, ROTORS REPLACED AND WEARING OUT AGAIN WITHIN A YEAR'S TIME. FUSES HAVE BLOWN, RADIATOR FAN ALONG WITH OTHER PROBLEMS. NUMEROUS RECALLS AND ETC. ON APRIL 14, 2003 I TOOK MY CAR TO BUD DAVIS CADILLAC IN MEMPHIS AND REPORTED THAT I COULD SMELL OIL BURNING. THEY STATED THAT I NEEDED VALVE COVERS RESEALED AND TO REPLACE REAR MAIN SEAL. (THE WORK WAS DONE THRU MY EXTENDED WARRANTY COMPANY). I RETURNED TO THE DEALER AND TOLD THEM ABOUT NOISE COMING FROM THE RIGHT FRONT END. THEY IN RETURN REPLACED RIGHT AND LEFT LOWER CONTROL ARM. WHEN I WENT TO PICK UP THE CAR FROM DEALER I NOTICED THAT THE NOISE STILL EXISTED AND INFORMED SERVICE AGENT BEFORE I LEFT THE DEALER'S LOT. THEY INFORMED ME THAT IT WAS A BAD STRUT LINK TO WHICH MY EXTENDED WARRANTY DID NOT COVER. AFTER DISCUSSING THE MATTER WITH ANOTHER MACHANIC (NOT DEALER), HE STATED THAT THE NAME OF THE PART WAS A STABILIZER NOT STRUT. AND NOT ONLY DID THE NOISE EXIST IN THE FRONT END, BUT THERE WAS A HISSING SOUND COMING FROM UNDER THE HOOD AND THAT THE OIL LIGHT BEGAN TO COME ON AND STAY ON. THE MECHANIC SUGGESTED THAT THE HISSING NOISE CAME FROM A PART THAT WAS PROBABLY DAMAGED BY BUD DAVIS CADILLAC WHEN REPAIRING VALVES AND SEALS. I THEN RETURNED TO THE DEALER. I INFORMED THE DEALER THAT MY WARRANTY COMPANY DID COVER THE STABILIZER LINKAGE AND THEY STATED THAT THE SERVICE AGENT USED THE WRONG TERMINOLOGY. THEY AGREED TO FIX IT AND DID, BUT REFUSED TO CHECK THE SOURCE OF THE HISSING SOUND WITHOUT ME PAYING FOR IT. IT SEEMS THAT EACH WEEK OR MONTH THERE ARE EXTENSIVE REPAIRS NEEDED. *TT
COOLANT HAD TO BE ADDED EVERY COUPLE OF WEEKS AND THEN THE WATER PUMP FAILED, CONSUMER STATES THAT THE ENGINE SELF DESTRUCTED DUE TO THE TENSION BEARINGS GOING ON THE TIMING BELT, BOTH BEARINGS WERE GONE WITH THE FAILED PULLEY SHEARING OFF THE RETAINING BOLT. *SLC
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
WHILE STARTING PASSENGER'S AIR BAG DEPLOYED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC REFUSED TO INSPECT THE VEHICLE. *AK
AIR BAG LIGHT STAYS ON, STATING AIR BAG SYSTEM NOT WORKING. *AK
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
REAR BRAKE LIGHTS NOT WORKING. $145 TO REPAIR THIS IMPORTANT SAFETY ITEM THAT SHOULD NOT FAIL. SECONDARY AIR INJECTION VALVE AND LR OXYGEN SENSOR BAD CAUSING "CHECK ENGINE" LIGHT TO COME ON. $345 TO REPAIR THIS ITEM THAT SHOULD NOT FAIL. HAVE GONE THROUGH TWO SETS OF TIRES ON THIS VEHICLE AS A RESULT OF ABNORMAL WEAR TO THE INSIDE OF TIRES. DT
CONSUMER STATES THAT EVERY SIXTEEN MILES HAD TO CHANGES TIRES. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
THE ABS AND TRACTION CONTROL SYSTEM FAILED ON MY 1997 CADILLAC CATERA IN KINGSPORT, TN DURING A SNOWSTORM. THIS RESULTED IN A LOSS OF CONTROL OF THE VEHICLE AND UN-DRIVABILITY OF THE CAR DURING INCLEMENT WEATHER. DEALER ATTEMPTS TO CORRECT WITH REPLACEMENT OF COMPUTER MODULE AND VALVE/PUMP HAVE NOT SOLVED THE PROBLEM.
AT 85,263 MILES THE CAR WOULD NOT SHIFT OUT OF 1ST GEAR. DEALERSHIP ANALYSIS WAS "TRANSMISSION COMING APART INTERNALLY". NO PARTS AVAILABLE FOR REPAIR. REQUIRED A NEW TRANSMISSION AT A COST OF $2997.86. THERE IS NO WAY A TRANSMISSION SHOULD COME APART WITH ONLY 85,000 MILES ON IT. 2ND MAJOR EVENT FOR THIS CAR.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
DT: THE CONTACT STATED AFTER OPENING THE TRUNK OF THE VEHICLE THE TRUNK FELL ON HIM. THE SUPPORTS THAT WERE SUPPOSE TO KEEP THE TRUNK IN THE OPEN POSITION FAILED. THE CONTACT SUSTAINED MINOR INJURIES. THE DEALERSHIP SAID THE FAILURE WAS WITH THE LIFT SUPPORTS. THERE WERE NO PREVIOUS PROBLEMS WITH THE TRUNK OR SIGNS OF RUST. THE VEHICLE WILL BE TAKEN TO A BODY SHOP FOR REPAIRS. *AK UPDATED 01/11/06. *JB
THE CONSUMER IS EXPERIENCING THE FOLLOWING: THE ENGINE IS OVERHEATING/THERE'S A LOUD TAPPING SOUND, THE BRAKES ARE GRINDING ON THE RIGHT SIDE, THE POWER LOCKS AT TIMES WON'T UNLOCK/MUST PLAY WITH THE FLOOR SHIFTER, AND THE CLOCK WAS REPAIRED. THE DEALER SUGGESTED THAT NOTHING WAS WRONG WITH THE VEHICLE, IN REFERENCE TO THE ENGINE. SCC
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHEN DRIVING AT HIGHWAY SPEEDS VEHICLE SURGED FORWARD. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
AT HIGHWAY SPEED VEHICLE ACCELERATED. CONSUMER PRESSED THE BRAKE PEDAL TO THE FLOOR, BUT THERE WAS NO REACTION. THEN, CONSUMER DOWN SHIFTED TO STOP THE VEHICLE. CONSUMER HAD VEHICLE TOWED, AND DEALER DETERMINED THAT ENGINE AND ACCELERATOR CONTROL SWITCH NEEDED TO BE REPLACED. *AK
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
1997-1999 CADILLAC CATERA DOOR LATCH FAILURES. PER THE YAHOO GROUP WEB SITE I BELONG TO, CATERA OWNERS, THIS VEHICLE SUFFERS CHRONIC DOOR LATCH FAILURES, TRAPPING OCCUPANTS INSIDE OR NOT LATCHING. THIS CAN BE AN EXTREMELY DANGEROUS SITUATION. MY OWN VEHICLE HAS SUFFERED THIS DEFECT. THE LATCHES HAVE PLASTIC THAT BREAKS AND JAMS THE MECHANISM. OR SIMPLY FAIL TO LATCH OR UNLATCH. I HAVE HAD BOTH SITUATIONS. THE DOORS WILL NOT OPEN OR WILL NOT CLOSE (LATCH). I FEEL THIS DEFECT HAS BY PURE LUCK NOT CAUSED (ANY KNOWN) FATALITIES, BUT, ONLY A MATTER OF TIME AND WARRANTS A LOOK. *NM
ELECTRICAL SMOLDERING FIRE WITHIN THE DASH HARNESS P/N90493373 OF MY 1997 CADILLAC CATERA VIN #[XXX]. NO ACTUAL FLAMES WERE SEEN BEFORE THE 80 AMP MAIN FUSE OPENED. I DID SEE THE ACTUAL HARNESS AT THE CADILLAC DEALERSHIP AND MOST IF NOT ALL THE WIRES IN THE HARNESS HAD THEIR SHIELDING MELTED CLEAN AWAY ABOUT 1/2". THE EXPOSED WIRES SHORTED TOGETHER TO CAUSE THE FUSE TO OPEN. I WAS TOLD THE AUTHORIZED DEALERSHIP WAS THE ONLY PEOPLE ABLE TO DETERMINE IF THIS WAS A MANUFACTURING FAILURE BUT THAT THEY WERE NOT ABLE TO ACTUALLY ABLE TO MAKE THE DETERMINATION. THEY POINTED OUT, ITS POSSIBLE THAT ANYONE COULD HAVE DONE SOMETHING TO CONTRIBUTE TO THIS ISSUE. THEY WOULD NOT SAY IF THERE WAS ANY EVIDENCE OF TAMPERING THOUGH, EVEN WHEN ASKED TO LOOK FOR IT. CADILLAC FACTORY SERVICE REP [XXX] OPENED FILE #[XXX] ON 8-14-03 AND OFFERED TO LOOK INTO ANY POSSIBLE ASSISTANCE, BUT SAID THERE WOULD BE LITTLE TO NONE. WHEN I ASKED IF I SHOULD REPORT THIS TO NHTSA THEY THEN THREATENED TO WITHDRAW THE FILE AND ANY POSSIBLE ASSISTANCE. BY TALKING TO THE MANAGER [XXX], THE FILE I WAS TOLD WOULD REMAIN OPEN BUT NOT AVAILABLE TO ANYONE.*AK THE CONSUMER WANTED TO KNOW THE STATUS OF THE COMPLAINT SUBMITTED. *JB *PH *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
SEAT WARMER GETS SO HOT THAT CONSUMER HAS TO PLACE A TOWEL IN SEAT TO CONTINUE DRIVING. CONSUMER HAS TRAVELED UP TO 80 MILES TO ANOTHER DELAER TO GET IT FIXED, ANDTHEY DIDN'T ORDER CORRECT PARTS. DEALER HAS NO RESPONSE TO PROBLEM.*AK
PASSENGER TURNED ON SEAT HEATER, AND AFTER ABOUT 10 MINUTES, CONSUMER SMELLED SOMETHING BURNING. SEAT HEATING ELEMENT HAD BURNED RIGHT THROUGH SEAT, 3/4 INCH DIAMETER. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
WHEN VEHICLE IS FILLED WITH FUEL FUMES COME INTO THE PASSENGER COMPARTMENT. DEALER HAS ATTEMPTED TO REPAIR VEHICLE.*AK
ENGINE FUEL PUMP.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I PURCHASED A 1997 CADILLAC CATERA ON JAN 31, 2001 FROM UNITED AUTOMAX IN MEMPHIS, TN. FROM THE DATE OF PURCHASE I HAVE HAD EXTENSIVE PROBLEMS WITH THIS CAR. BEGINNING WITH ELECTRICAL PROBLEMS WITH THE LIGHTS. SINCE THEN I HAVE HAD PROBLEMS WITH TIRES WEARING OUT PREMATURELY, HEATER CORE REPLACED, ROTORS REPLACED AND WEARING OUT AGAIN WITHIN A YEAR'S TIME. FUSES HAVE BLOWN, RADIATOR FAN ALONG WITH OTHER PROBLEMS. NUMEROUS RECALLS AND ETC. ON APRIL 14, 2003 I TOOK MY CAR TO BUD DAVIS CADILLAC IN MEMPHIS AND REPORTED THAT I COULD SMELL OIL BURNING. THEY STATED THAT I NEEDED VALVE COVERS RESEALED AND TO REPLACE REAR MAIN SEAL. (THE WORK WAS DONE THRU MY EXTENDED WARRANTY COMPANY). I RETURNED TO THE DEALER AND TOLD THEM ABOUT NOISE COMING FROM THE RIGHT FRONT END. THEY IN RETURN REPLACED RIGHT AND LEFT LOWER CONTROL ARM. WHEN I WENT TO PICK UP THE CAR FROM DEALER I NOTICED THAT THE NOISE STILL EXISTED AND INFORMED SERVICE AGENT BEFORE I LEFT THE DEALER'S LOT. THEY INFORMED ME THAT IT WAS A BAD STRUT LINK TO WHICH MY EXTENDED WARRANTY DID NOT COVER. AFTER DISCUSSING THE MATTER WITH ANOTHER MACHANIC (NOT DEALER), HE STATED THAT THE NAME OF THE PART WAS A STABILIZER NOT STRUT. AND NOT ONLY DID THE NOISE EXIST IN THE FRONT END, BUT THERE WAS A HISSING SOUND COMING FROM UNDER THE HOOD AND THAT THE OIL LIGHT BEGAN TO COME ON AND STAY ON. THE MECHANIC SUGGESTED THAT THE HISSING NOISE CAME FROM A PART THAT WAS PROBABLY DAMAGED BY BUD DAVIS CADILLAC WHEN REPAIRING VALVES AND SEALS. I THEN RETURNED TO THE DEALER. I INFORMED THE DEALER THAT MY WARRANTY COMPANY DID COVER THE STABILIZER LINKAGE AND THEY STATED THAT THE SERVICE AGENT USED THE WRONG TERMINOLOGY. THEY AGREED TO FIX IT AND DID, BUT REFUSED TO CHECK THE SOURCE OF THE HISSING SOUND WITHOUT ME PAYING FOR IT. IT SEEMS THAT EACH WEEK OR MONTH THERE ARE EXTENSIVE REPAIRS NEEDED. *TT
COOLANT HAD TO BE ADDED EVERY COUPLE OF WEEKS AND THEN THE WATER PUMP FAILED, CONSUMER STATES THAT THE ENGINE SELF DESTRUCTED DUE TO THE TENSION BEARINGS GOING ON THE TIMING BELT, BOTH BEARINGS WERE GONE WITH THE FAILED PULLEY SHEARING OFF THE RETAINING BOLT. *SLC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
FIRST OF ALL THE CATERA IS A BAD CAR AND IS UNSAFE . WE HAVE PUT THIS CAR IN THE SHOP OVER 7 TIMES. WE HAVE REASON TO BELIVE THAT THE ODOMETER HAVE BEEN ROLLED BACK. ON JUNE 9 01 THE CAR HAD 56615 ON A ORDER REPAIR BUT WHEN I BROUGHT THE CAR ON JULY 3 01 THE ODOMETER HAD 56512 HOW IS POSSIBLE.SINCE THEN THE MILES HAVE BEEN IMPOSSIBLE .IT SHOWS THAT ON ONE ORDER REPAIR THAT I DROVE THIS CAR 56512 - 58101 JULY 3 - JULY 11 01.THATS 1589 MILES IN10 DAYS IN WHICH I TOOK NO MAJOR TRIPS. MY WIFE DROVE BACK IN FOUTH TO WORK.ON THE 12 OF JULY WE HAD THE TIMING BELT CHANGED WHICH BROKE ABOUT 2 WEEKS LATER ON 8/11/01.KEEP IN MIND WE JUST GOT THE CAR OUT OF THE SHOP ON 7/18/01 ODOMETER READ 61095 WHICH MEANS WE DROVE THE CAR 2994 MILES IN ABOUT 23 DAYS.THE CAR HAVE BEEN IN AND OUT OF THE SHOP. SOMETHING STRANGE IS GOING ON I HAVE GOOD REASONS TO BELIVE THAT THIS ODOMETER HAVE BEEN TAMPERD WITH .IT SHOWS THAT I HAVE WENT 36532 IN ABOUT 9 MONTHS NO WAY. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .