RoadVitals

2004 Cadillac CTS Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Jan 11, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 224 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2004 Cadillac CTS submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structure
Filed Jan 11, 2019

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE ATTEMPTING TO CLOSE THE TRUNK MANUALLY, IT RAPIDLY CLOSED DOWN. THE CONTACT WAS CONCERNED FOR THEIR SAFETY AND STATED THAT IT COULD CAUSE INJURIES. DUE TO THE DISTANCE AND THE CONTACT'S HANDICAP, THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,500.

NHTSA ID
11166544
Incident
May 21, 2013
Mileage
47,500 mi
Body & structureOther / unspecifiedSuspension
Filed Dec 15, 2018

I GOT THE CAR TOOKEN BUT THEY DONT WANT GAVE IT BACK I DONT NOW THE RESON CAN U GUYS GET IT BK THANK U WITH MY FULL RESPECT GOING OUT TO U N UR WORKERS

NHTSA ID
11161743
Incident
Nov 15, 2018
Mileage
1 mi
Body & structure
Filed Oct 28, 2018

AS I WAS DRIVING ON THE HIGHWAY, AT 60 MPH, MY SUNROOF, WHICH WAS CLOSED, FLEW OFF OF MY CAR! NO WARNING. NO REASON TO DO SO. IT JUST FLEW RIGHT OFF. THANKFULLY, NO-ONE WAS HURT AND EVERYONE WAS ABLE TO MOVE OUT OF THE WAY. I WAS DRIVING WEST ON 90 RIGHT BEFORE THE LAGRANGE RD/301 EXIT IN OHIO.

NHTSA ID
11143524
Incident
Oct 28, 2018
Body & structure
Filed Mar 7, 2017

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 75 MPH, THE GLASS MOON ROOF SUDDENLY SEPARATED FROM THE VEHICLE AND BLEW AWAY. PRIOR TO THE INCIDENT, THE MOON ROOF WAS IN THE CLOSED POSITION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

NHTSA ID
10959032
Incident
Mar 4, 2017
Mileage
87,000 mi
Body & structureBrakes
Filed Feb 24, 2016

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. WHILE DRIVING AND ATTEMPTING TO PARK THE VEHICLE, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP. THE CONTACT ALSO STATED THAT THE LIFTGATE STRUCK THE CONTACT IN THE HEAD SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

NHTSA ID
10838061
Incident
Dec 24, 2015
Mileage
110,000 mi
Body & structureInterior & seats
Filed Jan 4, 2016
1 injury reported

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT WHILE REMOVING AN OBJECT OUT OF THE TRUNK, THE TRUNK CLOSED ON THE CONTACTS BACK INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT SUSTAINED INJURIES TO HER BACK BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 04/29/16*LJ *TR

NHTSA ID
10817550
Incident
Jan 1, 2014
Mileage
2,000 mi
Body & structure
Filed Aug 10, 2015
1 injury reported

THIS INCIDENT WAS THE FIRST OF 5 TIMES THAT THE TRUNK LID, WHEN COMPLETELY OPENED, BLEW SHUT ON MY HEAD. MY BOYFRIEND HAS BEEN HIT 2 TIMES. WHEN IT'S OPEN ALL THE WAY, IT'S AT AN APPROXIMATE 90 DEGREE ANGLE AND THE LEAST AMOUNT OF WIND WILL CAUSE IT TO BLOW SHUT. THE TRUNK LID ITSELF IS EXTREMELY HEAVY AND I'M FAIRLY STRONG. I ACTUALLY HAVE SCAR TISSUE ON MY HEAD FROM BEING HIT. I DIDN'T SEEK MEDICAL ATTENTION BUT THERE WERE A COUPLE OF TIMES THAT I WAS ALMOST KNOCKED OUT. I LOVE MY CAR AND WOULD GET ANOTHER CADILLAC CTS IN A HEARTBEAT IF IT WASN'T FOR THIS PROBLEM.

NHTSA ID
10748400
Incident
Mar 15, 2005
Mileage
700 mi
Body & structure
Filed Jan 22, 2015

TL*THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH AFTER MAKING A TURN AT A STOP SIGN, THE REAR PASSENGER'S SIDE DOOR UN-LATCHED INDEPENDENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,050.

NHTSA ID
10678297
Incident
Jan 20, 2015
Mileage
46,050 mi
Body & structure
Filed Nov 21, 2014

DURING 100,000 INSPECTION, SHOP FOUND RUSTED AND ROTTED FRONT FRAME RAILS, JUST BEHIND THE ENGINE CRADLE. NEED FRAME REPAIRED. *TR

NHTSA ID
10659987
Incident
Nov 11, 2014
Mileage
103,000 mi
Body & structure
Filed Sep 19, 2014
1 injury reported

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT THE TRUNK CYLINDERS FAILED TO HOLD THE TRUNK OPEN. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT SUSTAINED HEAD AND HAND INJURIES DUE TO THE FAILURE, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRUNK CYLINDERS NEEDED TO BE REPAIRED OR REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

NHTSA ID
10637605
Incident
May 1, 2012
Mileage
25,000 mi
Body & structure
Filed Apr 8, 2013

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT A PLASTIC COMPONENT THAT WAS BEHIND THE LICENSE PLATE BECAME LOOSE. THE CONTACT WAS ABLE TO RETIGHTEN THE COMPONENT. THE VEHICLE WAS NOT INSPECTED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE CURRENT MILEAGE WAS 200,000.

NHTSA ID
10507508
Incident
Apr 28, 2011
Mileage
150,000 mi
Body & structure
Filed Jan 2, 2013

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT WATER PENETRATED THE VEHICLE FROM AN UNKNOWN SOURCE AND SATURATED THE NOISE REDUCTION FOAM. ALSO, THE UNDER BODY FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 115,313 AND THE CURRENT MILEAGE AS 115,402. UPDATED 2/19/13 *CN THE CONSUMER STATED THE FRAME WAS RUSTED ON BOTH SIDES DUE TO SPRAYING FOAM IN THE INSIDE FOR NOISE CONTROL FROM THE MANUFACTURER.

NHTSA ID
10490787
Incident
Nov 27, 2012
Mileage
115,313 mi
Body & structure
Filed Feb 9, 2012

TL* THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING THROUGH AN AUTOMATED CAR WASH, THE PANEL ON THE REAR LIGHTS WAS EASILY KNOCKED OFF. THE CONTACT EXPRESSED CONCERNS ABOUT HOW EASILY THE STRUCTURE OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,979.

NHTSA ID
10447246
Incident
Jan 26, 2012
Mileage
97,979 mi
Body & structure
Filed Aug 28, 2010

BACK PLASTIC PIECE THAT COVERS MY LICENSE PLATE FELL OFF, I HAVE 2004 CADILLAC CTS AND I BEEN LOOKING ALL OVER AND IM NOT THE ONLY ONE WITH THIS ISSUE. TO REPLACE THIS PIECE COSTS AROUND $1200.00. HOW MANY PEOPLE DOES THIS HAVE TO HAPPEN TO BEFORE CADILLAC TAKES CARE OF THIS PROBLEM. ITS A CADILLAC A PIECE OF PLASTIC ON A $40,000 CAR SHOULD NOT JUST FALL OFF. *TR

NHTSA ID
10352470
Incident
Aug 15, 2010
Mileage
56,000 mi
Body & structureInterior & seats
Filed Jul 5, 2010
1 injury reported

TRUCK LID SLAMS DOWN. ALMOST KNOCKED ME OUT. *TR

NHTSA ID
10341459
Incident
Jul 5, 2010
Mileage
24,000 mi
Body & structure
Filed Aug 19, 2004

THE FRONT AND BACK BUMPER ARE NOT THE SAME COLOR AS THE REST OF THE CAR. THERE ARE ALSO DEFECTS WITH THE OVERALL PAINT FINISH - THERE ARE DARK BLOTCHY SPOTS. THE VEHICLE WARRANTY HANDBOOK CALLS THE CONDITION "CHEMICAL PAINT SPOTTING." THE NEW CAR LIMITED WARRANTY COVERS THE OVERALL PAINT FINISH, BUT THE GM REPRESENTATIVE SAYS THAT ALTHOUGH THEY ARE AWARE OF THE PROBLEM, THEY WILL NOT DO ANY REPAIRS. I WAS CHARGED $995 [UNDER OPTIONS INSTALLED BY MANUFACTURER] FOR THIS WHITE DIAMOND PAINT FINISH.*AK

NHTSA ID
10088181
Incident
May 10, 2004
Body & structure
Filed Jun 15, 2004

THE VEHICLE RAN OVER A DEER WHILE DRIVING BETWEEN 60-65 MPH AND THE ENTIRE ROOF FLEXED AROUND THE SUNROOF. THE BODY SHOP INDICATED THIS OCCURRED BECAUSE THE ROOF WAS NOT ENFORCED PROPERLY AT THE FACTORY. *LA

NHTSA ID
10076240
Incident
May 29, 2004
Mileage
3,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .