Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2004 Cadillac CTS submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
MY CAR WAS IN MOTION ON THE INTERSTATE. THE CAR IS USED BUT EXCELLENT CONDITION AND RECENTLY PURCHASED. I FELT A JOLT GOT OFF THE NEXT EXIT AND CAR WILL NOT START, ALL BATTERIES COME ON, EVERYTHING ELSE WORKS
2004 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO THROTTLE BODY ASSEMBLY ISSUES. *SMD THE CONSUMER STATED THE THROTTLE WAS EITHER REPLACED OR SERVICED SIX TIMES. BECAUSE THE VEHICLE WOULD NOT GO OVER 45- 50 MPH. *JB
I HAVE A 2004 CADILLAC CTS I HAVE REPLACED THE ECM, THROTTLE BODY 3 TIMES, GAS PEDAL, WIRING HARNESS FOR THE THROTTLE BODY, BUT THE THROTTLE BODY POSITION WILL BE LEARNED FOR ABOUT A MONTH THEN MY VEHICLE WOULD GO INTO LIMP MODE ALMOST CAUSING SEVERAL CAR ACCIDENTS. I HAVE TRIED JUST ABOUT EVERYTHING I HAVE HAD THE ENGINE REPLACED AS WELL. I DON'T WANT TO LET THIS VEHICLE GO BUT THIS ISSUE WILL NOT STOP. IT IS A HUGE SAFETY ISSUE AND I NEED IT FIXED BEFORE ME OR ONE OF THE OTHER GM OWNERS LOSE THEIR LIVES.
WHILE DRIVING AT VARYING SPEEDS (TYPICALLY OVER 30 MPH) THE "STABILITY SYSTEM ENGAGED" MESSAGE COMES ON AND THE CAR VIOLENTLY PULLS TO THE LEFT WITH A WEIRD NOISE. THIS IS REALLY SCARY WHILE DRIVING DOWN THE INTERSTATE AT HIGH SPEEDS. NO RECALL EXISTS AND THIS HAS TAKEN PLACE FOR TWO YEARS. I HAVE SINCE LEARNED HOW TO TURN OFF THE TRACTION CONTROL AND THIS PROBLEM BY HOLDING DOWN THE TRACTION CONTROL BUTTON ON THE INSIDE OF THE GLOVE COMPARTMENT. THIS IS NO REAL SOLUTION TO THE PROBLEM SINCE IT HAS TO BE DONE EVERY TIME I DRIVE THE CAR. *TR
HAD MY CRUISE CONTROL SET AT 70 MPH FOR HIGHWAY DRIVING WHEN I HEARD A PSSHHH SOUND AND CRUISE CONTROL BROKE VIOLENTLY AND SMELLED BURNT RUBBER WITH SMOKE COMING FROM BACK END OF CAR. PULLED OVER IMMEDIATELY AND CAR SMOKE FROM BACK END AND SMELL ONLY INCREASED. THOUGHT FOR SURE I HAD A TIRE BLOWOUT. WALKED AROUND CAR AND NOTHING WRONG WITH TIRES. HAD CAR TOWED TO AN AUTO REPAIR PLACE AND AM TOLD THAT THE REAR DIFFERENTIAL WENT OUT. I HAVE SINCE INVESTIGATED AND FOUND MANY, MANY FORUMS ABOUT THIS ISSUE. THERE ARE NO RECALLS FOR THIS PARTICULAR MODEL BUT A CERTAIN RECALL FOR 2005 MODELS. THIS SITUATION COULD HAVE BEEN DEADLY AND I FEEL BOTH FORTUNATE AND UPSET WITH GM THAT SUCH A PROBLEM HAS BEEN SO COMMONLY NOTED BUT WITH NO "REAL" RESOLVE. THE AUTO REPAIR PLACE HAS CALLED AROUND AND THIS IS A SPECIAL PART THAT IS NOT AVAILABLE IN MY STATE AND A NEW ONE COSTS AN ESTIMATED $1,200. WITH SO MANY ISSUES WITH MODELS 2004-2006 HOW COME THERE IS NO RECALL FOR 2004 AND ONLY A LESSER DEGREE OF A RECALL FOR 2005? *TR
MULTIPLE, ARBITRARY INCIDENCES OF THE BRAKES SHAKING, KIND OF GRINDING AND CAR NOT WANTING TO STOP, GENERALLY WHEN PULLING INTO OR OUT OF A PARKING SPOT, OR COMING TO ANY SLOW STOP. ALWAYS AT A LOW SPEED. SPOKE WITH TWO GM DEALERSHIP SERVICE MANAGERS WHO HAVE NO KNOWLEDGE OF THIS PROBLEM, ALTHOUGH IT IS DOCUMENTED CLOSE TO 100 TIMES ON THIS AND OTHER WEB SITES: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0F480A/29 PLEASE CHECK THESE POSTS SINCE SO MANY OTHERS HAVE EXPERIENCED THIS PROBLEM WHICH (AS STATED IN ONE OF THE POSTS) VERY WELL COULD BE A FAILURE IN THE DESIGN OR WORKMANSHIP IN SOME OF THE WIRING HARNESSES CONNECTING THE EBCM TO THE SPEED SENSORS THAT CAUSES THE BRAKES TO FAIL. WHATEVER THE CAUSE, ONE WOULD NOT EXPECT ANY BRAKE TROUBLE ON A VEHICLE WITH ONLY 21,000 MILES. THIS IS A DEADLY FLAW AND I EXPECT GM SHOULD OWN UP TO IT, EDUCATE DEALERS AND OWNERS AND FIX THE PROBLEM. THANK YOU. I LOOK FORWARD TO YOUR RESPONSE. *TR
MY CADILLAC '04 CTS HAS A BRAKE ISSUE. WHEN TURNING SHARP AT LOW SPEEDS THE BRAKES "DISENGAGE" AND I LOSE COMPLETE CONTROL OF THE CAR. IT IS INTERMITTENT AND I CAN'T DUPLICATE IT AT WILL. IT JUST HAPPENS. I HAVE FILED A CASE WITH GM CUSTOMER SERVICE AND AM TAKING TO THE DEALER TOMORROW. *TR
TL*THE CONTACT OWNS A 2004 CADILLAC CTS. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, APPROACHING A STOP SIGN WHEN THE VEHICLE JERKED AND SURGED FORWARD UNEXPECTEDLY. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS AT STOP SIGN OR TRAFFIC LIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CONTACT HAD SIGNIFICANT CONCERNS REGARDING THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 82,000. UPDATED 9/22/10 THE CONSUMER STATED HE EXPERIENCED A HESITATION AND SURGE WHEN ACCELERATING FROM A STOP. THE CONSUMER STATED HE WAS ABLE TO CORRECT THE PROBLEM BY CLEANING THE AIR INTAKE THAT HAD AN OILY DIRTY FILM ON IT. UPDATED 09/24/10 UPDATED 04-14-14 *BF THE CONSUMER STATED THE LOW BEAMS ARE POORLY ILLUMINATED. *TR
ON OR ABOUT FEBRUARY OF 2007, SEPTEMBER 2008, JUNE 2008 AND MARCH 2010, MY 2004 CADILLAC CTS'S RPM FLUCTUATED FROM 1 TO 3 AT A HIGH SPEED WHILE DRIVING AND WHILE PARKED. *TR
COME TO STOP SIGN PUT FOOT ON BRAKE PEDAL TO STOP. INSTEAD OF STOPPING CAR STARTED TO ACCELERATE AND WOULD NOT STOP WITH BRAKE PEDAL APPLIED UNTIL IT WITH THROUGH NEIGHBORS BARN. TOTALLED VEHICLE. PASSENGER VERIFIES BRAKE WAS BEING APPLIED DURING THIS INCIDENT. *JB
DT*: THE CONTACT STATED AT VARIOUS SPEEDS WITHOUT WARNING, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE ABOVE 20 MPH. ALSO, WITHOUT WARNING, THE VEHICLE STALLED ON SEVERAL OCCASIONS, AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO REPLACED THE THROTTLE TWICE AND THE THROTTLE BODY ASSEMBLY HARNESS, BUT THE PROBLEM PERSISTED. *AK UPDATED 10/25/2006 - *NM
WHEEL HOP OR AXLE TRAMP CAUSED THE REAR TO LOSE TRACTION AND THE STABILITY TRACK AND TRACTION CONTROL FAILED TO CORRECT THE PROBLEM. THE AXLE TRAMP IS A SEVERE BANGING OF THE REAR WHEN THERE THROTTLE IS APPLIED TO THE CAR. THE REAR SPUN AND CAUSED THE CAR TO HIT A GUARD WALL.*AK
WHILE TRAVELING AT 70 MPH AND ALL OF SUDDEN THE STABILITY TRACKING SYSTEM ENGAGED ON ITS OWN AND CAUSED THE VEHICLE TO PULL TO THE LEFT. MANUFACTURER WAS CONTACTED BY CONSUMER.*AK
VEHICLE HAS TWICE ACCELERATED FORWARD UPON BRAKING WHEN COMING TO A STOP. FIRST TIME WAS IN A PARKING LOT. VEHICLE WAS PULLING INTO PARKING SPACE, SLOWED TO A CRAWL WITH THE BRAKES APPLIED, THEN SUDDENLY LUNGED FORWARD, HITTING THE CAR PARKED DIRECTLY IN FRONT OF VEHICLE. NO DAMAGE OCCURRED, BUT EXPERIENCE VERY FRIGHTENING. SECOND TIME WAS RETURNING FROM DOCTOR APPOINTMENT. A PASSENGER IN THE VEHICLE AT THE TIME AND EXPERIENCED THE DEFECT. WHILE COMING TO A STOP BEHIND A GROUP OF CARS AT THE STOP LIGHT, BRAKES APPLIED TO SLOW THE CAR TO A CRAWL, THEN SUDDENLY THE CAR SURGES FORWARD. UPON SLAMMING BRAKE FULLY TO THE FLOOR, THE VEHICLE STOPPED, MISSING HITTING THE CAR AHEAD AND STOPPED BY ONLY INCHES. VEHICLE WAS TAKEN TO DEALERSHIP, WHICH KEPT THE CAR OVER THE WEEKEND, SUPPLYING A LOANER CAR. CALLED DEALERSHIP MONDAY AFTERNOON. TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. IT WAS DRIVEN A TOTAL OF 80 MILES OVER THE WEEKEND AND THE PROBLEM WAS NOT RECREATED. THE TROUBLE IS, IT WAS ALMOST 450 MILES BETWEEN THE FIRST PROBLEM OCCURRENCE AND THE SECOND ONE. THEY WERE ALMOST ONE WEEK APART. NOW I AM TOLD BY THE DEALERSHIP THAT SINCE THE COMPUTER FOUND NO DEFECTS OVER THE WEEKEND, MY CAR IS READY FOR ME TO DRIVE. I NOW HAVE A DEFECTIVE CAR WITH A SERIOUS SAFETY ISSUE, WHICH I AM AFRAID TO DRIVE. I TOLD THEM I WANTED A PIECE OF PAPER STATING THE CAR WAS FREE OF DEFECTS, SO WHEN THIS OCCURS AGAIN, I WILL BE NOTIFYING MY INSURANCE COMPANY AND WE WILL TAKE ACTION AGAINST THIS DEALERSHIP IF ANY DAMAGE RESULTS FROM ANOTHER OCCURRENCE OF THIS TYPE. I AM ALSO GOING TO REQUEST THE DEALERSHIP TO ALLOW THE COMPUTER TO STAY HOOKED UP TO THE CAR FOR AT LEAST A WEEK WHEN I GO TOMORROW TO PICK UP THE CAR. *AK
WHILE PULLING INSIDE OF A PARKING LOT THE CONSUMER APPLIED THE BRAKES, PLACED THE VEHICLE IN REVERSE AND THE VEHICLE SUDDENLY ACCELERATED BACKWARDS. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND APPLIED THE BRAKES,THE PEDAL WENT TO THE FLOOR. THE DRIVER PLACED THE VEHICLE IN DRIVE AND THE VEHICLE SUDDENLY ACCELERATED UNCONTROLLABLY AND RAN INTO A GLASS WINDOW. NO INJURIES. BOTH FRONTAL AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE DEALER. PLEASE FILL IN ADDITIONAL INFORMATION. *JB SIERRA VISTA POLICE DEPARTMENT HAS A REPORT OF THE ACCIDENT. *TC
THE CONSUMER WAS PARKING THE VEHICLE WHEN THE GAS PEDAL BECAME STUCK CAUSING THE CONSUMER TO CRASH INTO A BUILDING HEAD ON. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED INJURIES AND WAS HOSPITALIZED. *AK *NM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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