2007 Cadillac CTS Airbags Problems

The contact owned a 2007 Cadillac CTS. The contact stated that while driving 40-43 MPH, a bicyclist suddenly pulled in front of the vehicle. The contact veered away from the bicyclist, causing the vehicle to crash into a utility pole. The utility pole was damaged. The air bags failed to deploy, and the contact hit the chest and head against the steering wheel. The contact immediately went to the hospital and was provided medical assistance. The contact sustained contusions on the chest and on the head, and the contact sustained bruises on the left and right legs. A police report was filed. The vehicle was towed and totaled by the insurance company. The dealer and the manufacturer were not notified of the failure. The failure was approximately 71,000.

NHTSA ID

11695192

Incident

Sep 13, 2025

Mileage

71,000 mi

One day when I went to sit in the front passenger seat a message came on the Driver Information Center displaying, "SERVICE AIR BAG" and then I notice that the indicator light on the dash was displaying the Air Bag warning light, and the rearview mirror was showing that the passenger air bag was off. Without the air bag working I cannot ride in the front seat of the car and due to the fact that if we are in a car accident the air bag will not deploy. The dealer has been able to reproduce this issue several times over the last 13 years. Yes, I have been dealing with this issue since 2012, every time I ask to have the seat diagnosed, they say "No we will not be doing that for you" - [XXX] and [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11671720

Incident

Oct 10, 2012

The service air bag light has been on for several years. I called a few years ago and was told it was a recall and Cadillac would stand by it. It would not expire I took it to the Cadillac place. They would not honor it

NHTSA ID

11528754

Incident

Jun 12, 2019

The contact owns a 2007 Cadillac CTS. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the passenger's side air bag was deactivated while occupied by a passenger. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

NHTSA ID

11505018

Incident

Jan 1, 2023

Mileage

125,000 mi

"SERVICE AIR BAG" LIGHT CAME ON IN 2021 AFTER PSS MAT BEING REPLACED IN 2011 RECALL #10355 RENDERING THE ENTIRE AIR BAG SYSTEM ( BOTH DRIVER AND PASSENGER) INACTIVE. VEHICLE CURRENTLY IN DEALERSHIP FOR REPAIR FOR THE SECOND TIME FOR THE SAME ISSUE. DEALERSHIP REPORTED BOTH AIRBAGS INOPERABLE WHILE "SERVICE AIR BAG" LIGHT IS ON CREATING A SAFETY ISSUE IF VEHICLE IS DRIVEN UNTIL REPAIRED.

NHTSA ID

11394417

Incident

Jan 26, 2021

Mileage

70,000 mi

THE SELLER LIED ABOUT EVERYTHING! THE FIRST QUESTION I ASKED WAS IF THE CAR WAS IN AN ACCIDENT. HE BRAGGED ABOUT BEING A MECHANIC, AND DOING ALL THE WORK ON THE CAR, SO EVERYTHING IN THE CAR IS IN, "TIP TOP SHAPE." HE REPLIED, "NO, NEVER!" HE DID NOT ALLOW US TO RIDE THE CAR ON THE INTERSTATE BEFORE THE PURCHASE, CLAIMING IT WAS ILLEGAL. 10 MINS AFTER LEAVING THE CAR LOT, THE CAR CUTS OFF AND IS UNABLE TO CRANK BACK UP. THE SELLER MEETS US AND CLAIMS IT THE BATTERY. A "NEW" BATTERY WAS PLACED IN THE VEHICLE, BUT THE PROBLEM PERSISTS. MY FIANC, WHO IS NOT A MECHANIC, TOLD HIM MORE THAN ONCE, THAT THE PROBLEM WAS NOT THE BATTERY, BUT THE ALTERNATOR. HE GOT THE CAR TO CRANK. AS WE ARE RIDING DOWN THE INTERSTATE, THE CAR CUTS OFF, AND WE ARE LEFT AIMLESSLY ROLLING AND ARE UNABLE TO CONTROL THE WHEEL. PLUS, THE ELECTRICITY IN THE CAR IS OFF SO WE CAN'T EVEN TURN ON OUR HAZARD LIGHTS TO CAUTION THE OTHER CARS ON THE ROAD. AFTER SPEAKING TO THE SELLER, ONCE AGAIN, HE TELLS US THERE IS NOTHING HE CAN DO ABOUT IT AND WILL NOT CANCEL THE DEAL. WE'VE ONLY HAD THE CAR FOR 4-5 HOURS. AFTER SPEAKING TO SEVERAL MECHANICS, THEY QUICKLY CONFIRM THAT THE ALTERNATOR IS THE PROBLEM AND ANYBODY THAT CLAIMS TO BE A MECHANIC CAN SEE THE PROBLEM IMMEDIATELY. THEY ALSO INFORM US THE CAR HAS BEEN WRECKED AND SHOULD HAVE NOT BEEN RESOLD FOR SAFETY MEASURES. DRIVING THIS VEHICLE ALMOST COST US OUR LIVES.

NHTSA ID

11373569

Incident

Nov 6, 2020

Mileage

140,000 mi

MY 2007 MODEL YEAR CADILLAC CTS VEHICLE HAD A CONDITION WHERE REPEATED FLEXING OF THE PASSENGER SENSING SYSTEM MAT IN THE FRONT PASSENGER SEAT HAS CAUSED THE MAT TO KINK, BEND, OR FOLD. THE FLEXING BROKE THE CONNECTIONS IN THE MAT. THE FRONT PASSENGER AIRBAG HAS BECOME DISABLED. THE PASSENGER AIRBAG STATUS INDICATOR ON THE REARVIEW MIRROR SHOWS THAT THE AIRBAG IS OFF, THE AIR BAG INDICTOR DOES ILLUMINATE, AND A SERVICE AIR BAG MESSAGE DOES APPEAR IN THE DRIVER INFORMATION CENTER AND HAS FOR YEARS! I HAVE REPEATEDLY ASK VILLAGE CADILLAC, SERVICE ADVISOR: DEBBIE HENRY TO HAVE THE SEAT FIXED. THE PROBLEM WITH SERVICE ADVISOR IS THAT SHE LOOKS AT YOUR RECALL RECORDS. YOUR RECORDS INDICATE THAT MY VIN DOES NOT HAVE ANY OUTSTANDING RECALLS, WHICH IS CORRECT. WHAT I HAVE IS A LETTER FROM CADILLAC P.O. BOX 909989 MILWAUKEE, WI 53209-9989, STATING THAT THIS MAT CAN BREAK AND IT HAS BROKEN. ALSO, THE PLASTIC HOUSING OF THE SEAT BELT BUCKLE IS BROKEN, WHICH HAS STARTED TO FRAY THE SEATBELT STRAP. THE VEHICLE WAS PARKED IN THE GARAGE.

NHTSA ID

11365609

Incident

Oct 10, 2012

Mileage

50,000 mi

WHEN GETTING INTO THE PASSENGER SEAT AND SOMEONE WEIGHED ENOUGH TO ACTIVATE THE AIR BAG TO BE ON THE AIR BAG LIGHT WOULD FLICKER. THEN AFTER A WHILE THE AIR BAG LIGHT JUST STAYED ON AND HASN'T TURNED OFF EVEN WHEN KNOWONES SITTING THEIR. THIS STARTED HAPPENING ONLY WHEN SOMEONE WOULD ENTER THE CAR WHILE STATIONARY WITH THE VEHICLE ON. IT'S BEEN ABOUT 2 MONTHS SINCE THIS HAS STARTED.

NHTSA ID

11363912

Incident

Aug 28, 2020

Mileage

146,000 mi

I WAS INVOLVED IN A CRASH THAT WHEN HIT THE VEHICLE TURNED OFF AND AIRBAGS DID NOT WORK. I WAS HIT TWICE ON DRIVER REAR AND PASSENGER REAR, SPUN OUT AND NO AIRBAGS DEPLOYED. I WAS CROSSING OVER A CITY ROAD FROM A STOP SIGN, WAS HIT AT 60 MPH. I WAS DOING 20 MPH GOING STRAIGHT ACROSS FROM THE STOP SIGN.

NHTSA ID

11300547

Incident

Oct 18, 2019

Mileage

112,000 mi

MY CAR HAS MOMENTS WHERE I HAVE TO SLAM HARD ON THE. RAKES FOR IT TO STOP. I THOUGHT IT WAS MY BRAKES BUT I HAD THEM CHANGED AND IT STILL DOES IT AND FLASHES A SIGN THAT SAYS 'NO TRACTION CONTROL'. ALSO MY LEFT TURN SIGNAL DOES NOT WORK ON THE INSIDE AS IF THERE'S A MECHANICAL GLITCH. AND I HAVE A 'SERVICE AITBAG CODE' CONSTANTLY.

NHTSA ID

11235195

Incident

Apr 11, 2019

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND INDICATED TO SERVICE THE AIR BAGS. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). SIMPSON BUICK GMC OF BUENA PARK (714-690-6200, LOCATED AT 6600 AUTO CENTER DR, BUENA PARK, CA 90621) WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. IN ADDITION, THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EQ11001 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF

NHTSA ID

11208713

Incident

Feb 1, 2019

IN AUGUST 2011, VEHICLE WAS TAKEN TO DEALER IN RESPONSE TO RECALL 10355 WITH APPROXIMATELY 31,600 MILES. PART 19124390 PASSENGER SIDE SEAT CUSHION/AIRBAG MODULE WAS REPLACED. IN FEBRUARY 2019, SERVICE AIRBAG LIGHT BECAME ILLUMINATED AND TAKEN TO DEALERSHIP FOR DIAGNOSIS. MILEAGE WAS APPROXIMATELY 66,000. THE DIAGNOSIS WAS TO REPLACE THE PASSENGER SIDE SEAT CUSHION/ AIR BAG MODULE, WHICH IS THE SAME ITEM REPLACED IN AUGUST 2011. EVEN THOUGH IT HAS BEEN 7/8 YEARS SINCE REPAIR, THE VEHICLE HAS BEEN DRIVEN LESS THAN 35,000. OF THOSE 35,0000, A FRONT PASSENGER WAS PROBABLY IN THE PASSENGER SEAT FOR ONLY 15,000 MILES. I BELIEVE THIS SECOND SENSOR PART IS DEFECTIVE AND SHOULD BE REPLACED AT CADILLAC'S EXPENSE. DOCUMENTATION INCLUDING INVOICES AND ESTIMATES AVAILABLE UPON REQUEST.

NHTSA ID

11184621

Incident

Feb 11, 2019

Mileage

66,000 mi

TAKATA RECALL. WE HEARD FROM GM RECALL CENTER THAT OUR LOCAL GM DEALER, RALLY AUTO, DID THIS RECALL NOV 15, 2013. THE AIRBAG LIGHT IS ON AGAIN NOT EVEN 5 YEARS LATER. WE ARE SENIORS AND DO NOT DRIVE THIS CAR THAT FAR. WE TOOK IT IN TO RALLY AND THEY PUT IT ON A MACHINE AND CHARGED US $143 TO TELL US IT WOULD BE ALMOST $1000 TO FIX THE AIRBAG MODULE IN THE PASSENGER SEAT. IN RESEARCHING, IT SAYS THAT THE RECALLS NEVER EXPIRE IF THE MANUFACTURER AND PARTS AVAILABILITY ARE STILL THERE. WE ARE SENIORS ON LIMITED INCOME AND THIS IS EXHORBITANT FEES. THEY DID NOT CHECK UNDER THE SEAT TO SEE IF IT MIGHT BE A SIMPLE BREAKAGE OR BENDING OF WIRES I DON'T BELIEVE. CAN YOU HELP US GET THIS FIXED? IT SEEMS IT SHOULD NOT BE MESSED UP SO SOON. THANK YOU.

NHTSA ID

11145340

Incident

Oct 11, 2018

TAKATA RECALL. WE HAVE AN AIR BAG LIGHT ON THE PASSENGER SIDE. TOOK IN TO DEALER. SAYS THE CODE B092 NEEDS PASS. PRESENCE. QUOTED US ALMOST $1000 FOR REPAIR. NOTE THAT THIS RECALL WAS TAKEN IN AND DONE NOV 2013. WHY IS IT MESSING UP AGAIN? HOW LONG IS THE REPAIR SUPPOSED TO LAST? SHOULDN'T IT BE FIXED AT NO COST TO US?

NHTSA ID

11142153

Incident

Oct 11, 2018

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. AFTER STARTING THE ENGINE, THE "SERVICE AIR BAG" MESSAGE DISPLAYED AND REMAINED ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (AUTONATION CADILLAC, 2101 45TH ST, WEST PALM BEACH, FL) WERE NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 26,000.

NHTSA ID

11139278

Incident

Sep 1, 2018

Mileage

26,000 mi

WAS DRIVING AND SERVICE BRAKE ASSIST MESSAGE CAME ON TWO DAYS AGO ALONG WITH THE ABS T/C LIGHT ON THE DASH. I HAD NO IDEA WHAT IT MEANT SO I'VE KEPT DRIVING. ABOUT AN HOUR AGO I WAS GETTING READY TO PARK INTO MY GARAGE AND THE BRAKES WOULD NOT WORK AND I ALMOST CRASHED INTO A PARKED CAR. AGAIN THE SERVICE BRAKE ASSIST LIGHT CAME ON. I'M 7 MONTHS PREGNANT AND THIS IS MY ONLY TRANSPORTATION. I'M NOT LOOKING TO GET INTO AN ACCIDENT DUE TO MY BRAKES FAILING. MY SERVICE AIR BAGS MESSAGE ALSO COMES UP AND EVEN WITH A PASSENGER IN THE CAR IT DOESN'T STATE THAT THE PASSENGER AIR BAG IS ON. I AM PRETTY SURE BOTH OF THESE ISSUES WERE PART OF A RECALL BUT I HADN'T OWNED THE CAR DURING THAT TIME. AS OF NOW THIS CAR IS A FATAL ACCIDENT WAITING TO HAPPEN AND I'M UNSURE AS TO WHY THERE ISN'T STILL AN OPEN RECALL TO ADDRESS THIS BRAKE FAILURE ISSUE.

NHTSA ID

11082256

Incident

Mar 30, 2018

Mileage

119,230 mi

TAKATA INFLATORS. I HAVE A LOUD CRACKING NOISE IN SEVERAL PLACES BEHIND THE DASH. SOMETIMES IT HAPPENS WHEN THE CAR IS STILL BUT MOSTLY WHILE DRIVING ON INTERSTATES. THE LOUDEST CRACKING NOISE IS IN THE CENTER OF THE DASH. WITH THE TAKATA AIRBAG RECALL I AM AFRAID THAT THIS COULD BE PART OF THAT. THE CAR ONLY HAS 11,000MILES ON IT BUT THE CRACKING HAS OCCURRED SINCE THE CAR WAS NEW.

NHTSA ID

10949661

Incident

Feb 6, 2007

Mileage

11,000 mi

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING AT ANY SPEED, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE AIR BAGS WERE RECALLED AND REPAIRED IN 2011. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

NHTSA ID

10945028

Incident

Jan 5, 2017

Mileage

77,000 mi

WHILE VEHICLE IS RUNNING THE RADIO TURNS OFF AND ON INTERMITTENTLY STATIONARY OR MOVING. THE VEHICLES WHILE DRIVING SHUT DOWN WHILE DRIVING. THE CAR SOMETIMES WON'T START WHEN TURNING ON THE IGNITION SWITCH. AIRBAG LIGHTS IS ON AND CHECK VOLTAGE LIGHT ARE REGISTERING WHILE STATIONARY OR DRIVING. THE PLUGS, ALTERNATOR AND CORE PACK WAS REPLACED HOPING TO RESOLVE THE ISSUE. TOOK VEHICLE TO THE CADILLAC DEALERSHIP BUT THEY DENIED ME ANY SERVICE UNDER THE RECALL PROBLEMS I WAS EXPERIENCING. THERE POSITION IS THE RECALL IS VIN. SPECIFIC.

NHTSA ID

10898720

Incident

Jul 25, 2016

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FRONTAL PASSENGER SIDE AIR BAG SENSOR CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE FAILURE MILEAGE WAS 200,000.

NHTSA ID

10897582

Incident

Aug 15, 2016

Mileage

200,000 mi

TAKATA RECALL PASSENGER SERVICE AIR BAG LIGHT STAYS LIGHT UP.

NHTSA ID

10873885

Incident

Jun 11, 2016

Mileage

143,966 mi

SERVICE AIR BAG LIGHT COMES ON INTERMITTED ; MOVEMENT OF PASS. SEAT AFFECTS THE LIGHT. WORRISOME CONDITION.

NHTSA ID

10871456

Incident

May 13, 2016

Mileage

118,600 mi

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THE AIR BAG NEEDED TO BE REPLACED HOWEVER, THE CONTACT STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,837.

NHTSA ID

10864521

Incident

Jan 1, 2016

Mileage

73,837 mi

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND AN ERROR MESSAGE TO SERVICE THE AIR BAG SYSTEM APPEARED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE VEHICLE WAS NOT ABLE TO PASS AN INSPECTION DUE TO THE AIR BAG MALFUNCTION. THE CONTACT WAS UNCERTAIN OF THE REPAIR REQUIRED TO PREVENT THE LIGHT FROM ILLUMINATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS LATER NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID

10861239

Incident

Sep 15, 2015

MY 2007 CADILLAC CTS HAS HAD PROBLEM AFTER PROBLEM SINCE I PURCHASED IT USED AT 60,000 MILES!! I AM NOW EXPERIENCING SERIOUSLY DANGEROUS & HAZARDOUS BRAKE ISSUES WHEN PARKING &/OR TURNING THE WHEEL ALL THE WAY!! THE BRAKES PULSATE & GO TO THE FLOOR BUT FAIL TO STOP!! THE SERVICE BRAKE LIGHT COMES ON & THE ABS/TC LIGHT AS WELL, BUT THEN WILL GO OFF BEFORE I CAN MAKE IT TO THE DEALER!! WHEN I PARKED ON A HILL MY CAR FAILED TO STAY PARKED & STARTED TO DRIFT BACKWARDS DOWN THE HILL SO I HAD TO JUMP IN & HIT THE BRAKES MANUALLY!! ALSO THE PASSENGER AIRBAG LIGHT DOESN'T RECOGNIZE WHEN SOMEONE IS IN THE PASSENGER SEAT. THE SERVICE AIRBAG LIGHT WOULD COME ON THE DASH & INFORMATION CENTER THEN NOW IT IS STAYING ON AT 90,000 MILES. I CONTACTED GMC ABOUT THE BRAKE ISSUES & THEY TOLD ME THERE WAS NO RECALLS FOR ANY BRAKE ISSUES!! I ALSO ASKED ABOUT THE RECALL FOR THE AIRBAG FOR MY 2007 VEHICLE BUT THEY INFORMED ME IT WASN'T FOR MY VIN # BUT IT IS HAVING THE SAME EXACT ISSUES AS THE RECALL!! SOMEONE IS GOING TO GET SERIOUSLY INJURED DUE TO THESE HAZARDS!! GMC/CADILLAC NEEDS TO STEP UP & CORRECT THESE ISSUES BEFORE IT IS TO LATE!! HOW MANY MORE PEOPLE HAVE TO GET INJURED, DIE, OR COMPLAIN BEFORE THESE ISSUES ARE ADDRESSED!!! THIS IS SUPPOSED TO BE A LUXURY CAR BUT IT IS MORE LIKE A JUNK CAR DEATH TRAP!!!!

NHTSA ID

10808592

Incident

Jun 7, 2015