Owner-reported complaints naming the engine system, filed with NHTSA
Data refreshed
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2007 Cadillac CTS submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 30 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 30, in the owner's own words
TIMING CHAIN HAS BEEN LOOSENED AND POSSIBLY READY TO BREAK. SERVICE BULLETIN #11340C WAS ISSUED AND GM/CADILLAC NEVER CONTACTED ME FOR THE SPECIAL COVERAGE REPAIR. THEY ARE NOW REFUSING TO ASSIST ME. WHILE DRIVING VEHICLE THERE WAS BURNING RUBBER SMELL AND CAR HESITATED, FAILED TO ACCELERATE WHILE DRIVING ON A BUSY COUNTY ROAD IN DANVILLE INDIANA
VEHICLE WAS STATIONARY IN OUR HOME GARAGE. IT WOULD NOT START, IT WOULD START WHEN JUMPED BUT DIED SHORTLY AFTER. WE HAD THE BATTERY TESTED, IT WAS BAD, WE REPLACED W A NEW BATTERY. CAR STARTED RIGHT UP, BUT WOULD NOT CUT POWER ONCE THE KEY WAS REMOVED FROM THE IGNITION. CAR DINGS AND DASH AND RADIO ARE ON AS IF KEYS ARE STILL IN THE IGNITION.
MINE IS THE TIMING CHAIN SLIPS CAUSED FROM WRONG VALVE COVER GASKET AND THE LIFE ON THE OIL
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,690.
THE CAR IS RUNNING LIKE IT IS STUCK IN SOME KIND OF SAFETY MODE. IT DOES NOT WANT TO ACCELERATE UNLESS IT STARTS ACCELERATING IN THIRD GEAR. IT DOES NOT COME OUT OF 3RD GEAR AT ALL. THE ENGINE LIGHT AND AIRBAG LIGHTS ARE LIT UP ON THE DASH. THERE IS A COUPLE OF RECALLS LISTED FOR THE SAME EXACT YEAR MAKE AND MODEL BUT IT SAYS THAT THIS VIN NUMBER IS NOT UNDER RECALL. I THINK THAT THIS VEHICLE NEEDS TO BE INSPECTED TO SEE IF IT ACTUALLY DOES NEED TO BE LISTED UNDER THOSE RECALLS. IT IS NOT JUST THIS ONE SPECIFIC VIN NUMBER HAVING THESE ISSUES EITHER. I HAVE TALKED TO QUITE A FEW CADILLAC OWNERS THAT ARE HAVING THE SAME PROBLEMS AND THEIR VEHICLES ARE NOT LISTED UNDER THOSE RECALLS EITHER. IF YOU TURN ON THE CAR YOU PUT IT INTO DRIVE THE CAR REMAINS STUCK IN 3RD GEAR AND WILL NOT SHIFT THROUGH THE GEARS PROPERLY.
MY CAR WAS RUNNING FINE. THEN MY ENGINE SOUNDED LIKE A LOUD TRUCK. NO WARNING CAME. THE CHECK ENGINE LITE NEVER WENT ON SO I STOP DRIVING IT TILL IT WENT TO THE DEALERSHIP BECAUSE I WAS GOING TO HAVE IT TOWED AND WHEN I STARTED UP THE CAR THE ENGINE BLEW. I BOUGHT THIS CAR WITH A LIFETIME LIMITED POWERTRAIN WARRANTY AND IT COVERS THE ENGINE. THE WARRANTY IS GOOD FOR LIFE AS LONG AS I OWN THE CAR AND KEEP UP ON ALL MAINTANCE AT A GM DEALERSHIP WHICH I DID FOR 8 YRS. THE WARRANTY COMPANY WILL NOT COVER THE COST OF THE REPAIR BECAUSE THE DEALERSHIP THAT I BOUGHT IT FROM CLOSED. I CALLED GM AND THEY WILL NOT DO ANYTHING BECAUSE THEY STATED I NEED TO GO TO THE WARRANTY COMPANY. NOTHING STATES IN MY WARRANTY IF THE DEALERSHIP CLOSES THAT MY WARRANTY IS INVALUED. THAT IS NOT RIGHT I FEEL THAT GM SHOULD PAY THE COST OF THIS ENGINE BECAUSE I BELIEVE MY CHECK ENGINE LITE WAS FAULTY.
THE VEHICLES TIMING CHAIN IS STARTING TO GO I WAS INFORMED THAT THERE WAS A BULLETIN PUT OUT BASICALLY A EXTENDED WARRANTY FOR 10 YEARS I WAS STATIONED IN GERMANY FOR 2 YEARS AND THE PROBLEM STARTED THREE MONTHS BEFORE I WAS SUPPOSED TO LEAVE I CALLED GM IN THEY TELL ME THE WARRANTY HAS ENDED IM WITHIN THE TIME PERIOD UNDER TEN YEARS AND WELL UNDER THE MILEAGE BUT THEY SAY IT ENDED APRIL OF 2017 AND IT IS NOW JUNE OF 2017 WHY HASN'T THIS BEEN MADE A RECALL INSTEAD OF A EXTENDED WARRANTY I WAS PROUD TO OWN IN HAVE A CADILLAC THE GERMAN PEOPLE LOVED IT BUT IM GOING TO SWITCH OUT OF THIS TO A GERMAN BRAND ITS SAD THAT GM IS NOT EVEN STANDING BEHIND THERE PRODUCT WITH ALL OF THESE PROBLEMS I GOGGLED CADILLAC AND ALL I SEE IS THIS TIMING CHAIN PROBLEM
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT HEARD A TICKING NOISE COMING FROM THE ENGINE. UPON INSPECTION, THE CONTACT NOTICED FUEL LEAKING FROM THE OIL PAN GASKET. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE OIL PAN GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
TIMING CHAIN STRETCHED OR PREMATURE WEAR.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT CYLINDER TWO MISFIRED. THE TECHNICIAN CLEARED THE CODE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
PURRCHASED CAR USED IN 2010. WHILE ON A TRIP EAST THE ENINE WOULD STAR REVVING UP DURING ANY TYYPE OF ACCELARATION.I CALLED ON-STAR FOR AN ANALISIS OF WHAT MIGHT BE THE PROBLEM.THEY RAN A REPORT WHILE I WAS STILL DRIVING AND CAME BACK WITA DIAGNOSIS OF LOW LVEL OF MOTOR OIL.I TOLD THEM I SHHOWED A LEVEL OF OVER 20% .THEY SAID IT WAS OK TO DRIVE HOME BUT TO GET AN OIL CHANGE AS SOON AS I GOT HOME. THIS PRROBLEM HAS PERSISTED EVER SINCE,REGSRDLESS OF THE OIL LEVEL. I INQUIED ABOUT THIS PROBLEM ON THE INTERNET AND SEVERAL CAME BACK WITH "THIS IS COMMON FOR CADILLACS AND FOR ME TOSTART CARRYING SOME OIL IN THE TRUNK BBECAUSE THESE CARS OF THIS DATE HAD NO OIL GAUGE AND THEREFORE THE REVVING NOISE WAS THE ONLY CLUE ITHIS CAR WOULD GIVE ME THAR IT NEEDS OIL.. SO I AM CONFUSED! WHY IS THERE NO OIL GAUGE IN THIS CAR? EXPECIALLY WHEN IT IS EQUIPPED WITH A 3.6 HIGH PERFORMANCE ENGINE? .I DON'T KNOW IF THIS IS TRUE OR NOT BUT I HAVE BEEN TOLD THAT THERE WAS A LAWSUIT FILED AND RIGHT AFTER THE COMPANY STARTED TO INSTALL OIL GAUGES IN THE NEWER MODELS AGAIN. I CANNOT GET ANY ANSWERS FROM DEALERS AND I WOULD LIKE TO KNOW IF THERE HAS BEEN MORE OF THESE CONCERNS BESIDES MINE AND WHAT WAS THE END RESULTS IF ANY.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE TIMING CHAIN WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
GOOD EVENING, I AM A OWNER OF CTS 2008 , REGISTRATED IN ITALY . IN THIS MOMENT I AM IN ROMANIA. THE CAR HAVE 65.000 MILES, AND IN CADILLAC SERVICE HERE ( ROMANIA ), I HAVE AN ERROR WICH IS P0008 ( CHAIN CHAMBER ). THE SERVICE TOLD ME IS NOT POSSIBLE FOR THEM TO COVER WITH THE GUARANTEE THIS CHANGE OF CHAIN CHAMBER . EVERYBODY , ON CADILLAC FORUM , HAVE TOLD ME THE MUST CHANGE FREE OF CHARGE , BECAUSE THIS PROBLEM COVER 10 YEARS OF WARRANTY FOR NEXT : SPECIAL COVERAGE 11340 AND SPECIAL COVERAGE 14582 , I DON T KNOW EXACTLY WICH IS ! I ATTACH YOU WHAT THE FORUM FRIENDS, HAVE TOLD ME : IS A RECALL SERVICE, AND YOUR SERVICE FROM ROMANIA HAVE TOLD ME, I MUST PAY FOR THIS . WHAT I DOING PLEASE.? MARIUS, HERE IS THE RECALL LETTER FROM GM, IT STATES GLOBAL WARRANTY MANAGEMENT SYSTEM 11340C: SPECIAL COVERAGE ADJUSTMENT - TIMING CHAIN WEAR - (NOV 5, 2012) SUBJECT: 11340C ' SPECIAL COVERAGE ADJUSTMENT ' TIMING CHAIN WEAR ALSO IF YOU OWN A CADILLAC HERE ALL THE CADILLAC DELALERS, THEY TELL YOU ARE NOT INFORMED WITH THIS BULETIN 11340. IT S NOT NORMAL TO NOT COVER ALL THE CAR ALL OVER THE WORLD. WHY THEY SELL ABROAD USA, IS ARE NOT ISSUE GUARANTEE FOR WHAT THEY SAYING ? WHERE I NEED TO REPORT THAT PROBLEM ?. ALL THE TIME THE CADILLAC SERVICE FROM ROMANIA, TELL ME GM , NOT PAY FOR THAT. IS AVAILABLE ONLY FOR USA CITTIZEN? WAITING FOR YOUR KINDLY REPLY PS I HAVE WRIGHT A CADILLAC NUMBER AND HAWAI STATE. BUT IS IMPORTANT TO KNOW WHAT S HAPPEND IN EUROPE WITH THE GM DEALEARS . THEY SELL AND TAKE MONEY FOR TEHNICAL REWIEV. THAT S ALL . IN REST NOT COVER THE GUARANTE FOR THEM PROBLEMS . IS NOT NORMAL. I WILL WRITTE EMAILS ALSO FOR NEWSPAPERS IN USA.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE WOULD START, BUT FAILED TO SHIFT INTO THE ACCURATE GEAR AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND HOSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
FOR THE LAST YEAR MY CAR HAS RAN BADLY. VERY ROUGH IDLE, ENGINE LIGHT THROWING MULTIPLE CODES, BAD GAS MILEAGE, HEAVY OIL CONSUMPTION, AND PULSATING THROTTLE WHILE PARKED AND DRIVING. I'VE TAKEN IT TO THE DEALERSHIP AND FOR AN ENTIRE YEAR THEY'VE GIVEN ME THE RUNAROUND. ON MONDAY I TOOK IT BACK IN TO RANCHO MOTOR COMPANY IN VICTORVILLE, CALIFORNIA AND THEY FINALLY SAY IT'S THE TIMING CHAIN. THE RECALL WARRANTY VOIDED AT 120000 MILES. NOW THEY REFUSE TO HONOR THE RECALL. MY CAR IS DANGEROUS TO DRIVE.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING AT 60 MPH, THE KEY CAME OUT THE IGNITION. THE DEALER PERFORMED A REPAIR, BUT IT DID NOT RESOLVE THE ISSUE WITH THE IGNITION AND THE AIR BAG WARNING LIGHT BEGAN ILLUMINATING SINCE THE REPAIR. THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
CAR CONSUMED SO MUCH OIL THAT TIMING CHAIN TENSIONERS CAUSED TIMING CHAINS ISSUES THAT CAUSED CAR TO STOP RUNNING. *TR
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE ABS, THE TRACTION AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE CYLINDER MISFIRED AND THE IGNITION COIL WAS SHORTENED WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY AND THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO TWO DIFFERENT VEHICLES AND LANDED INTO A DITCH. A POLICE REPORT WAS FILED AND TWO OF THE OCCUPANTS SUSTAINED INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND DEEMED TOTALED. THE VEHICLE WAS NOT INSPECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
ENGINE BEGAN BURNING OIL. GM REPLACED DAMAGE TO TIMING CHAIN BUT DID NOT FIX THE PROBLEM IN THE ENGINE THAT CAUSES IT TO BURN OIL. SO NOW, I HAVE TO ADD .5 QUART EVERY 300 MILES. MY TECHNICIAN TELLS ME HE HAS MANY IN THE SAME BOAT. *TR
OUR CAR IS EXPERIENCING AN ISSUE WITH THE PASSENGER SIDE AIRBAG, WHICH MATCHES EXACTLY THE DESCRIPTION AND SYMPTOMS IN NHTSA CAMPAIGN ID 10V644000 AND GM SAFETY RECALL 100355. THE GM DEALERS KEEP SAYING OUR VIN DOESN'T MATCH THE PLANT WHERE THE CARS WITH THE PROBLEM AIRBAGS WERE MANUFACTURED AND WILL NOT REPLACE AS STATED IN THE RECALL, BUT OUR CAR HAS THE EXACT ISSUE AS SHOWN IN THE RECALL.------------------------------------------------------------------------------------------------------------------------------------ GM SUBJECT 10287 CONCERNING TIMING CHAIN ISSUE. GM PUT A BAND AID FIX ON THIS AND GAVE A SPECIAL WARRANTY TO 120,000 TO REPAIR ANY ISSUES WITH TIMING CHAIN UNTIL 120,000 MILES. OUR TIMING CHAIN WENT OUT AT 121,000 AND I FEEL GM SHOULD HONOR THE SPECIAL WARRANTY. TIMING CHAIN ISSUE WAS NOT EXPLAINED TO US WHEN THE BAND AID FIX WAS APPLIED AND TIMING CHAIN ISSUE STARTED BEFORE 120,000 MILES. *TR
I OWN A 2007 CADILLAC CTS. ON MONDAY, MARCH 17TH, AT 5:45AM, I WAS DRIVING SOUTH BOUND ON I-75. WHILE DRIVING WITH THE CRUISE CONTROL ON, TRAVELING AROUND 77 MPH, AT ABOUT MILE MARKER 88, I HEARD A LARGE THUD NOISE LIKE SOMETHING HIT THE UNDERBODY OF THE VEHICLE. I THEN HEARD A LOUD METALLIC RINGING NOISE AND FELT A VIBRATION THROUGH THE VEHICLE FLOOR AND STEERING WHEEL. I PUT MY TURN SIGNAL ON TO GET OVER TO THE SHOULDER OF THE ROAD. AS I TURNED MY HEAD TO THE RIGHT TO SEE IF IT WAS CLEAR TO GET OVER, I NOTICED A LARGE CLOUD OF BLACK SMOKE EMITTING FROM THE BACK OF THE VEHICLE AND COULD SEE AN ORANGE REFLECTION OF FLAMES IN THE DRIVER'S DOOR OF THE VEHICLE TO THE RIGHT OF ME. I GOT OVER TO THE SHOULDER AT MILE MARKER 87. I INSPECTED THE VEHICLE TO SEE WHAT WAS GOING ON, I LOOKED AT THE LEFT SIDE AND DIDN'T NOTICE ANYTHING, THEN WALKED OVER TO THE RIGHT SIDE OF THE VEHICLE (I WAS STANDING ABOUT 10 FT BEHIND THE VEHICLE ON THE RIGHT SIDE) AND NOTICED FLAMES SHOOTING OUT FROM UNDER THE ENGINE COMPARTMENT. I WALKED BACK ABOUT 50 FEET AND CALLED 911 AND REPORTED THE VEHICLE FIRE. THE INDEPENDENCE TOWNSHIP SHERIFF'S OFFICE RESPONDED ABOUT 5 MINUTES LATER AND WAS GOING TO ATTEMPT TO PUT THE FIRE OUT, BUT BY THAT TIME THE FLAMES WERE SHOOTING OUT OF HOOD OF THE VEHICLE. THE FLAMES WERE ABOUT 4 TO 5 FT AT THAT TIME AND THE OFFICER DECIDED NOT TO ATTEMPT TO PUT THE FIRE OUT. FIRE DEPARTMENT SHOWED UP ABOUT 10 MINUTES AFTER THE SHERIFF WAS THERE AND PUT THE FIRE OUT. I HAD THE VEHICLE TOWED TO RANDY WEISS GM DEALER IN FENTON, MICHIGAN. VEHICLE MILEAGE 74,665 MILES. VEHICLE MAINTAINED EITHER BY LASCO FORD IN FENTON MICHIGAN OR AL SIERRA IN GRAND BLANC MICHIGAN. *TR
MY HUSBAND AND I HAVE BEEN WORKING WITH HILL CADILLAC, FC KERBECK AND GM PROTECTION PLAN TO RESOLVE OUR REPAIR ISSUES. THE INFORMATION WE HAVE RECEIVED IS THAT THE TIMING CHAIN NEEDS TO BE REPLACED. WE PAID FOR ADDITIONAL WARRANTIES WHEN WE PURCHASED OUR CADILLAC IN 2010. OUR TIMING CHAIN WAS REPLACED IN AUGUST 2011 AND NOW ARE BEING TOLD THAT THERE IS NO OIL IN OUR CAR AND WE NEED REPAIRS THAT COST OVER $2000.00. MY HUSBAND AND I DO NOT HAVE THAT KIND OF MONEY INSTANTLY. WE HAVE PROVIDED DOCUMENTATION OF TIMELY OIL CHANGES AND UP TO DATE REPAIRS ON THE VEHICLE. WE LOVE OUR CAR AND NOW NEED THE DEALERSHIP AND OTHERS TO STAND BEHIND THEIR "CERTIFIED" CAR AND REPAIR OUR CAR. ANY HELP YOU CAN GIVE WOULD BE APPRECIATED. CONTACTS SPOKEN TO ARE: RUBIN/CADILLAC CORPORATION: 866-790-5600 X 11197 - CASE NUMBER:[XXX]HILL CADILLAC - 610-356-4900 FC KERBECK - [XXX]- 856-786-8200 (PLACE OF PURCHASE) THANK YOU FOR ANY HELP YOU CAN PROVIDE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NEVER HAD A PROBLEM WITH THE CAR. TOOK IT IN TO THE DEALER FOR A TIMING CHAIN TENSIONER RECALL AND NOW MY TIMING CHAIN OR THE TENSIONERS HAVE FAILED AND THE CAR WILL NOT START. *TR
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE ENGINE EXPLODED. THE CONTACT WAS DRIVING 78 MPH WHEN THE CRUISE CONTROL INADVERTENTLY DISENGAGED. A LOUD BOOMING NOISE EMITTED FROM THE ENGINE WHILE A FLASH OF FIRE AND SMOKE EMITTED FROM THE REAR EXHAUST. SMOKE THEN BEGAN TO RISE FROM THE ENGINE. THE CONTACT ALSO STATED THAT A RATTLING CHAIN SOUND ALSO BEGAN TO COME FROM THE ENGINE. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DEALER WAS UNABLE TO INSPECT THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THIS WAS A KNOWN FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 38,991.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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