Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2007 Cadillac CTS submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
VEHICLE WAS STATIONARY IN OUR HOME GARAGE. IT WOULD NOT START, IT WOULD START WHEN JUMPED BUT DIED SHORTLY AFTER. WE HAD THE BATTERY TESTED, IT WAS BAD, WE REPLACED W A NEW BATTERY. CAR STARTED RIGHT UP, BUT WOULD NOT CUT POWER ONCE THE KEY WAS REMOVED FROM THE IGNITION. CAR DINGS AND DASH AND RADIO ARE ON AS IF KEYS ARE STILL IN THE IGNITION.
THE CAR IS RUNNING LIKE IT IS STUCK IN SOME KIND OF SAFETY MODE. IT DOES NOT WANT TO ACCELERATE UNLESS IT STARTS ACCELERATING IN THIRD GEAR. IT DOES NOT COME OUT OF 3RD GEAR AT ALL. THE ENGINE LIGHT AND AIRBAG LIGHTS ARE LIT UP ON THE DASH. THERE IS A COUPLE OF RECALLS LISTED FOR THE SAME EXACT YEAR MAKE AND MODEL BUT IT SAYS THAT THIS VIN NUMBER IS NOT UNDER RECALL. I THINK THAT THIS VEHICLE NEEDS TO BE INSPECTED TO SEE IF IT ACTUALLY DOES NEED TO BE LISTED UNDER THOSE RECALLS. IT IS NOT JUST THIS ONE SPECIFIC VIN NUMBER HAVING THESE ISSUES EITHER. I HAVE TALKED TO QUITE A FEW CADILLAC OWNERS THAT ARE HAVING THE SAME PROBLEMS AND THEIR VEHICLES ARE NOT LISTED UNDER THOSE RECALLS EITHER. IF YOU TURN ON THE CAR YOU PUT IT INTO DRIVE THE CAR REMAINS STUCK IN 3RD GEAR AND WILL NOT SHIFT THROUGH THE GEARS PROPERLY.
WHILE VEHICLE IS RUNNING THE RADIO TURNS OFF AND ON INTERMITTENTLY STATIONARY OR MOVING. THE VEHICLES WHILE DRIVING SHUT DOWN WHILE DRIVING. THE CAR SOMETIMES WON'T START WHEN TURNING ON THE IGNITION SWITCH. AIRBAG LIGHTS IS ON AND CHECK VOLTAGE LIGHT ARE REGISTERING WHILE STATIONARY OR DRIVING. THE PLUGS, ALTERNATOR AND CORE PACK WAS REPLACED HOPING TO RESOLVE THE ISSUE. TOOK VEHICLE TO THE CADILLAC DEALERSHIP BUT THEY DENIED ME ANY SERVICE UNDER THE RECALL PROBLEMS I WAS EXPERIENCING. THERE POSITION IS THE RECALL IS VIN. SPECIFIC.
TL* THE CONTACT OWNED A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE INDEPENDENTLY SURGED AT A HIGH RATE OF SPEED WHILE MAKING A LEFT TURN TO GO INTO THE OPPPOSITE DIRECTION. THE CONTACT APPLIED EXTREME FORCE TO THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED AT A HIGH RATE OF SPEED AND CRASHED INTO A TREE. THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED HEAD AND NECK INJURIES AS WELL AS PAINS TO THE RIGHT HAND AND ARM. THE CRASH CAUSED AN ELEVATION IN BLOOD PRESSURE THAT REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED, TOWED, AND INSPECTED BY THE INSURANCE COMPANY'S REPAIR SHOP AND THE MANUFACTURER WHO STATED THAT THERE WAS NO FAILURE. THE CONTACT WAS UNABLE TO DETERMINE WHAT CAUSED THE VEHICLE TO SURGE AT A HIGH RATE OF SPEED. THE BRAKES DID NOT PREVENT THE CRASH. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V394000 (ELECTRICAL SYSTEM) AND 10V105000 (SERVICE BRAKES, HYDRAULIC). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNED A 2007 CADILLAC CTS. WHILE ATTEMPTING TO MAKE A TURN AT APPROXIMATELY 15 MPH, THE VEHICLE INDEPENDENTLY VEERED TO THE RIGHT AND UNINTENTIONALLY ACCELERATED WITHOUT WARNING. IN ADDITION, THE VEHICLE EXPERIENCED A LOSS OF STEERING AND THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A NECK INJURY AND PAIN TO THE RIGHT KNEE AND FOOT THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
ECM UNIT FAILED TO FUNCTION LEAVING THE CAR IN A ENGINE POWER REDUCED MODE. CAR WILL NOT RESPOND TO ACELLERATION AND WILL NOT GO MORE THAN 40 MPH
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, IT SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
I NOTICED THAT OCCASIONALLY MY CAR BRAKES WOULD STOP WORKING A PUSH BACK AT ME WITH A PULSING FEELING WHEN I WAS TRYING TO STOP. THIS HAPPENED TO ME 6-7 TIMES INTERMITTENTLY WHEN DRIVING VERY SLOWLY AND TURNING, IT WASN'T SOMETHING THAT I COULD RE-CREATE EACH TIME. NEXT I RECEIVED AN INTERMITTENT IN-DASH MESSAGE THAT STATED "SERVICE BRAKE ASSIST" THAT WOULD COME ON FOR A FEW SECONDS THEN DISAPPEAR. IT DIDN'T ALWAYS APPEAR WHEN THE BRAKES WERE NOT WORKING. THIS WOULD TYPICALLY HAPPEN WHEN PARKING IN A PARKING SPACE, SLOWLY MAKING A SHARP TURN. I ACTUALLY HIT CONCRETE PARKING BUFFER ONE DAY BECAUSE I COULDN'T STOP. IN TAKING MY CAR TO THE DEALER I WAS TOLD THE ELECTRONIC BRAKE CONTROL MODULE NEEDED TO BE REPLACED. AND THAT THE RIGHT FRONT WHEEL AND HUB BEARING NEEDED TO BE REPLACED DUE TO THE EBCM. THE COST WAS ABOUT $2000.00. I'VE RESEARCHED THIS ISSUES AND AM SEEING MANY CTS OWNERS WITH THE SAME ISSUE. I FEEL THIS NEEDS TO BE ADDRESSED. THE PUBLIC NEEDS TO BE NOTIFIED THAT THIS IS AN ISSUE WITH THE VEHICLE. IT IS EXTREMELY SCARY TO FIND OUT THAT YOUR BRAKES ARE NOT WORKING. I HAVE TWO SMALL CHILDREN THAT TRAVEL WITH ME OFTEN. VEHICLE OWNERS NEED TO BE AWARE OF THE BRAKE ISSUE WITH THIS VEHICLE AND CADILLAC NEEDS TO BE RESPONSIBLE IN FIXING THE PROBLEM AND NOT WAITING FOR PEOPLE TO BRING IN THEIR CARS UNTIL THEIR BRAKES ARE NOT WORKING. BRAKES ARE A MUST HAVE ON A CAR AND THIS IS A PUBLIC SAFETY ISSUE. *TR
I PURCHASED A USED 2007 CADILLAC CTS IN NOVEMBER 2009. FROM THAT TIME, IT ALWAYS HESITATES WITH THE FIRST FORWARD ACCELERATION OF THE MORNING, AND THEN HAS A FORCEFUL ACCELERATION AS IT OVERCOMES THE HESITATION/ALMOST STALLING, AND THEN DRIVES NORMALLY. AS THIS WAS A NEW CAR FOR ME, I THOUGHT THAT MAYBE THE CAR NEEDED TO WARM UP DUE TO THE COLD WEATHER OVER WINTER. ONCE THE TEMPERATURES INCREASED, THE CAR CONTINUED TO EXPERIENCE THE PROBLEM - DAILY. THE CAR IS AT THE DEALER AGAIN - 5TH VISIT SINCE MARCH 2010. THE FIRST VISIT THEY FOUND NOTHING, THE SECOND VISIT FOUND A WORN TIMING BELT, THIRD VISIT FOUND NOTHING, FOURTH VISIT TOOK 5 DAYS AND FOUND CONNECTIVITY ERRORS WITH THE DRIVE-WIRE SYSTEM. THERE WAS AN ERRATIC SIGNAL FROM TAC MODULE; REPLACED TERMINALS CIRCUIT # 581 & #582 (THROTTLE ACTUATOR). THE REPAIRS DID NOT FIX THE ISSUE AND I TOOK THE CAR BACK AFTER 3 DAYS FOR THE 5TH VISIT. THE DEALER HAS INDICATED THAT THEY HAVE REPLICATED THE PROBLEM, BUT DO NOT KNOW HOW TO SOLVE IT. THIS COMPLAINT HAS BEEN ESCALATED UP TO THE DISTRICT-LEVEL SUPPORT AND I AM NOW WAITING FOR GM TO SEND AN ENGINEER TO THE DEALERSHIP TO TRY TO FIGURE OUT HOW TO SOLVE THE PROBLEM. IT IS FRIGHTENING TO DRIVE A CAR THAT REPEATEDLY WANTS TO STALL AND THEN OVER-ACCELERATES TO OVERCOME THE PROBLEM CAUSING THE HESITATION. IT IS ALSO FRIGHTENING THAT IT IS TAKING 5 VISITS FOR THE DEALER TO RECOGNIZE THE SERIOUS NATURE OF THIS PROBLEM, WITH NO SOLUTION IN SIGHT. IT IS UNSAFE TO DRIVE A CAR THAT RANDOMLY TRIES TO STALL, AND THEN OVERCOMPENSATES BY A STRONG/FORCEFUL ACCELERATION. *TR
TL*THE CONTACT OWNS A 2007 CADILLAC CTS. WHEN THE VEHICLE WAS FIRST PURCHASED, THE CONTACT NOTICED THAT IT WOULD SHAKE WHEN STARTING. IN ADDITION, THE RADIO AND CRUISE CONTROL FAILED. THE DEALER STATED THAT THERE WERE NO FAILURES WITH THE VEHICLE. WHILE DRIVING 10-15 MPH INTO A PARKING LOT, THE CONTACT NOTICED BLACK SMOKE UNDER THE HOOD OF THE VEHICLE. SHE PULLED OVER, RAISED THE HOOD, AND FLAMES ENGULFED THE VEHICLE. THE POLICE CONTAINED THE FIRE AND FILED A REPORT. THE FAILURE AND CURRENT MILEAGES WERE 27,800.
MILEAGE: 4,833 I HAD BEEN WAITING IN LINE AT A CARWASH, AND WHEN IT WAS MY TURN TO ENTER, I BEGAN TO SLOWLY MOVE FORWARD. AS I WAS INCHING FORWARD, MY CAR BEGAN TO MOVE FASTER THAN IT SHOULD. I APPLIED THE BRAKE, BUT I DID NOT HAVE ANY AND MY STEERING WAS LOCKED. IT FELT LIKE MY CAR STALLED, BUT AT THE SAME TIME, IT KEPT MOVING FORWARD. FORTUNATELY, I WAS ABLE TO ENGAGE MY EMERGENCY BRAKE TO PREVENT ME FROM CRASHING. THIS IS THE 2ND TIME THIS HAS HAPPENED. THE FIRST TIME WAS IN AUGUST OF '07. THAT TIME, I WAS PARKED AT THE TOP OF MY SLOPED DRIVEWAY. THE CAR LURCHED FORWARD AND I HAD NO BRAKES OR STEERING AND MY CAR ROLLED DOWN THE HILL AND INTO A BRICK WALL. I ENDED UP IN THE ER WITH A NECK INJURY. THE DEALERSHIP FOUND NOTHING. MY CAR HAS BEEN IN AND OUT OF THE DEALERSHIP FOR VARIOUS PROBLEMS TIED TO THE ELECTRICAL SYSTEM OF THE CAR. (EX. THE TRACTION CONTROL WOULD ENGAGE INAPPROPRIATELY OR WOULD STOP ME DEAD IN THE MIDDLE OF THE ROAD, THE TRUNK CAME OPEN WHILE I WAS DRIVING, IT WOULD HAVE PICKUP HESITATION, IT WOULD ALSO FEEL AS IF IT WERE ACCELERATING ITSELF WHILE I WAS DRIVING, MY OIL LIFE READING WAS OFF BY 38%, CAR HAD TO BE REPROGRAMMED BECAUSE THE POWER TRAIN SYSTEM DETECTED A MALFUNCTION IN THE ENGINE CONTROL SYSTEM, THE GAS GAUGE AND LOW FUEL WARNING LIGHTS ARE NOT PERFORMING ACCURATELY.) AS OF TODAY, MY CAR HAS BEEN IN THE SHOP FOR 17 DAYS AS THEY CONTINUE TO ATTEMPT TO FIX MY PROBLEMS. IF YOU FACTOR IN THE TIME IT WAS IN THEIR AFTER MY ACCIDENT DUE TO THE MALFUNCTION OF THE CAR, IT HAS BEEN OVER 77 DAYS IN THE PAST 10 MONTHS. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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