FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2007 Cadillac CTS
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 217 NHTSA owner-reported complaints for the 2007 Cadillac CTS, most frequently naming the airbags, brakes and electrical categories. 6 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 880 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2014 | 10 | 105 |
| Oct 2014 | 10 | 115 |
| Nov 2014 | 3 | 118 |
| Dec 2014 | 3 | 121 |
| Jan 2015 | 3 | 124 |
| Feb 2015 | 2 | 126 |
| Mar 2015 | 1 | 127 |
| Apr 2015 | 2 | 129 |
| May 2015 | 2 | 131 |
| Jun 2015 | 1 | 132 |
| Jul 2015 | 3 | 135 |
| Aug 2015 | 3 | 138 |
| Sep 2015 | 4 | 142 |
| Nov 2015 | 1 | 143 |
| Dec 2015 | 4 | 147 |
| Jan 2016 | 2 | 149 |
| Feb 2016 | 1 | 150 |
| Apr 2016 | 2 | 152 |
| May 2016 | 2 | 154 |
| Jun 2016 | 2 | 156 |
| Jul 2016 | 1 | 157 |
| Aug 2016 | 4 | 161 |
| Sep 2016 | 1 | 162 |
| Oct 2016 | 2 | 164 |
| Jan 2017 | 2 | 166 |
| Feb 2017 | 3 | 169 |
| Apr 2017 | 1 | 170 |
| May 2017 | 1 | 171 |
| Jun 2017 | 3 | 174 |
| Mar 2018 | 2 | 176 |
| Apr 2018 | 2 | 178 |
| Jun 2018 | 1 | 179 |
| Aug 2018 | 1 | 180 |
| Oct 2018 | 4 | 184 |
| Nov 2018 | 1 | 185 |
| Mar 2019 | 1 | 186 |
| Apr 2019 | 1 | 187 |
| May 2019 | 2 | 189 |
| Jul 2019 | 1 | 190 |
| Sep 2019 | 2 | 192 |
| Oct 2019 | 1 | 193 |
| Jan 2020 | 1 | 194 |
| Mar 2020 | 1 | 195 |
| Apr 2020 | 1 | 196 |
| Aug 2020 | 1 | 197 |
| Oct 2020 | 2 | 199 |
| Nov 2020 | 1 | 200 |
| Feb 2021 | 3 | 203 |
| May 2021 | 2 | 205 |
| Jun 2021 | 2 | 207 |
| Jul 2021 | 1 | 208 |
| Oct 2021 | 1 | 209 |
| Jul 2022 | 1 | 210 |
| Nov 2022 | 1 | 211 |
| Feb 2023 | 1 | 212 |
| Jun 2023 | 1 | 213 |
| Jul 2025 | 1 | 214 |
| Sep 2025 | 1 | 215 |
| Oct 2025 | 1 | 216 |
| May 2026 | 1 | 217 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags6421.3%
- Brakes5919.6%
- Electrical4214.0%
- Engine3010.0%
- Powertrain (other)279.0%
- Steering165.3%
- Driver assistance113.7%
- Body & structure82.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
6 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM:IGNITION
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
IEE Passenger Sensing System Mats
On December 17, 2010, General Motors (GM) notified the NHTSA that it had decided certain 2005 - 2007 model year Cadillac CTS vehicles contain a safety related defect.GM stated that certain CTS vehicles contain a passenger sensing system mat, manufactured by IEE, in the front passenger seat that may flex causing the mat to kink, bend or fold.If this flexing causes the connections in the mat to break, the passenger airbag could become disabled.Non-deployment of the front passenger air bag in the event of a crash necessitating that air bag's deployment may reduce protection of the passenger and increase the risk or severity of injury to them.This issue was assigned recall number 10V-644.On February 8, 2011, RMD mailed an information request (IR) letter to IEE requesting a list of purchasers for any company that was sold the same or similar defective mats.RMD also requested IEE supply the year, make and models of compatible vehicles for each of the mats it listed in its response.IEE responded on February 15, 2011, reporting that the mats recalled in GM recall 10V-644 were developed specifically for the 2005-2007 Cadillac CTS.IEE noted that, ...the CTS Sensor Mat is not the same or similar to any other sensor mat manufactured by IEE.IEE further explained that the sensor mats were sold to Lear Corp. (Lear), for incorporation into seat assemblies, with the seat assemblies finally being sold to GM.Also, some sensor mats were sold to Integrated Manufacturing and Assembly, LLC (IMA) who would then re-sell the mats to GM to use as service parts.Ultimately, these parts were all sold to GM for use in the 2005-2007 Cadillac CTS vehicles.According to its 10V-644 Defect Report, GM reported that some vehicles outside the recall population have ...significantly lower incident rates and will be provided a special coverage.This special coverage includes a free repair should the same issue occur to non-recalled 2005-2007 Cadillac CTS vehicles up to 10 years or 120,000 miles.On April 7, 2011, RMD mailed an IR letter to GM to gather more information on GM's decision to only recall a portion of the vehicles that contained the subject IEE mats.RMD also requested that GM provide updated to current warranty claims, field reports, and other field information for CTS vehicles both recalled and those under the special coverage.On May 19, 2011, GM responded with a letter and several CD attachments that were submitted to NHTSA's Office of the Chief Counsel along with a request for confidentiality.GM confirmed that the IEE mats recalled in 10V-644 were only used in the 2005-2007 Cadillac CTS.GM also explained its reasoning in only recalling a portion of the CTS vehicles containing IEE mats.Due to various production phases, error detections, and false corrections, certain vehicles were more prone to mat failures than other vehicles.GM identified 4 distinct seat assembly production periods and chose to recall CTS vehicles depending on which seat assembly each vehicle received.Examining the data submitted in regards to warranty claims, field reports, and incidents, the CTS vehicles that were included in the safety recall were responsible for about 80% of the overall claims.CTS vehicles included in the special coverage (essentially an extended warranty), those with seat assemblies from other identified production phases, were responsible for about 20% of the overall claims.As GM has provided clear data to support its recall decision and since no other manufacturer has installed these same or similar passenger sensing system mats / seat assemblies in their vehicles, this Equipment Query is satisfied.This EQ is cl
FAILURE OF THE REAR DIFFERENTIAL
ODI EVALUATED TWO DIFFERENT ALLEGED DEFECTS INVOLVING REAR DRIVETRAIN COMPONENTS DURING THIS PRELIMINARY EVALUATION.GM IS CONDUCTING A RECALL TO ADDRESS ONE OF THE DEFECT CONDITIONS AND ODI HAS OPENED AN ENGINEERING ANALYSIS TO CONTINUE ITS INVESTIGATION OF THE OTHER ALLEGED DEFECT. ON DECEMBER 19, 2007, GM SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING DEFECTIVE REAR AXLE PINION SEALS IN APPROXIMATELY 275,936 MODEL YEAR (MY) 2005-07 CADILLAC CTS, STS AND SRX VEHICLES AS WELL AS MY 2006-07 PONTIAC SOLSTICE AND MY 2007 SATURN SKY VEHICLES (RECALL 07V-589).ON STS AND SRX VEHICLES WITH ALL WHEEL DRIVE, THE FRONT AXLE PINION SEAL ALSO DOES NOT MEET ALL OF GM'S SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.GM INDICATED THAT THE SEAL SUPPLIER MADE AN UNAUTHORIZED CHANGE TO THE PINION SEAL MATERIAL.LEAKING PINION SEALS COULD RESULT IN LOSS OF REAR DIFFERENTIAL LUBRICATION WHICH COULD RESULT IN REAR WHEEL LOCK-UP AND LOSS OF VEHICLE CONTROL. ON DECEMBER 7, 2007, ODI OPENED AN ENGINEERING ANALYSIS (EA07-017) TO INVESTIGATE COMPLAINTS OF REAR DRIVETRAIN COMPONENT FAILURE (E.G., FRACTURED REAR DIFFERENTIAL CARRIER HOUSING OR REAR AXLE HALF SHAFTS) WHILE DRIVING IN APPROXIMATELY 7,600 MY 2004 THROUGH 2006 CADILLAC CTS-V VEHICLES.THIS CONDITION MAY RESULT IN A LOSS OF MOTIVE POWER AND VEHICLE DISABLEMENT AND IS NOT ADDRESSED BY RECALL 07V-589.ODI IDENTIFIED 35 COMPLAINTS (16 TO ODI AND 19 TO GM) AND 128 WARRANTY CLAIMS POTENTIALLY RELATED TO THIS CONDITION (SEE EA07-017 OPENING RESUME).THESE COMPLAINTS ARE NOT INCLUDED IN THE FAILURE REPORT SUMMARY OF THIS CLOSING RESUME. THE COMPLAINTS AND WARRANTY FIGURES GIVEN IN THIS RESUME ARE LIMITED TO THOSE THAT (A) ARE MOST LIKELY CAUSED BY A LEAKING REAR PINION SEAL; AND (B) RESULTED IN AN ALLEGATION OF A REAR DIFFERENTIAL FAILURE WHILE DRIVING.THE DATA DO NOT INCLUDE ALL REPORTS OF SEAL LEAKAGE.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Vehicle primarily failed while parked at owner residence [XXX] and remained inoperable for approximately three weeks prior to tow to Cadillac dealership. The ignition key became trapped and could not be removed. A manual override release beneath the driver-side steering column was required to free the key — confirming the lock was held electronically, not mechanically jammed. Fault confirmed by authorized Cadillac dealer: intermittent electrical fault within the shifter assembly lock mechanism. A similar intermittent concern was previously documented on this vehicle in 2011 (logged as "Customer Concern Not Duplicated"), establishing a recurring pattern. GM Technical Service Bulletin 07-07-30-032D (2006–2011 Cadillac CTS, automatic transmission) explicitly documents this exact condition: key sticking, Shift to Park DIC message, shifter binding, and battery drain. OEM replacement part is now discontinued. Manufacturer declined goodwill or recall coverage. Dealer refuses repair unless owner assumes full financial responsibility for a used part with no warranty and no guarantee against recurrence. Safety concern: ignition/shift interlock failure causing vehicle immobilization, key entrapment, and loss of transportation for an elderly owner dependent on the vehicle for medical care. Defect evades shop diagnosis due to intermittency. No safe OEM remedy exists. Prior recall: NHTSA 14V394000 / GM Campaign 14172 addressed same interlock system. Current failure represents recurrence beyond that recall's scope. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11737285
- Incident
- Mar 15, 2026
The contact owned a 2007 Cadillac CTS. The contact stated that while driving 40-43 MPH, a bicyclist suddenly pulled in front of the vehicle. The contact veered away from the bicyclist, causing the vehicle to crash into a utility pole. The utility pole was damaged. The air bags failed to deploy, and the contact hit the chest and head against the steering wheel. The contact immediately went to the hospital and was provided medical assistance. The contact sustained contusions on the chest and on the head, and the contact sustained bruises on the left and right legs. A police report was filed. The vehicle was towed and totaled by the insurance company. The dealer and the manufacturer were not notified of the failure. The failure was approximately 71,000.
- NHTSA ID
- 11695192
- Incident
- Sep 13, 2025
- Mileage
- 71,000 mi
Brakes failed. This happened at low speed and control was kept of the vehicle. Upon inspection, it was seen the flexible brake line connecting the driver's side brake caliper had separated at the point it transitions from rubber to metal. It happened immediately after turning right at a stop light and there was no warning. The design of the transition meant that there was no leak of fluid (warning) until the connection had corroded to the point it lost its strength, failed and completely detached. The local GM dealership was called and they advised there was no recall and would only work on the vehicle for payment, so it was not taken to them. The components were replaced on both sides. Old parts have been kept.
- NHTSA ID
- 11687468
- Incident
- Mar 4, 2025
One day when I went to sit in the front passenger seat a message came on the Driver Information Center displaying, "SERVICE AIR BAG" and then I notice that the indicator light on the dash was displaying the Air Bag warning light, and the rearview mirror was showing that the passenger air bag was off. Without the air bag working I cannot ride in the front seat of the car and due to the fact that if we are in a car accident the air bag will not deploy. The dealer has been able to reproduce this issue several times over the last 13 years. Yes, I have been dealing with this issue since 2012, every time I ask to have the seat diagnosed, they say "No we will not be doing that for you" - [XXX] and [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11671720
- Incident
- Oct 10, 2012
The service air bag light has been on for several years. I called a few years ago and was told it was a recall and Cadillac would stand by it. It would not expire I took it to the Cadillac place. They would not honor it
- NHTSA ID
- 11528754
- Incident
- Jun 12, 2019
The contact owns a 2007 Cadillac CTS. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the passenger's side air bag was deactivated while occupied by a passenger. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
- NHTSA ID
- 11505018
- Incident
- Jan 1, 2023
- Mileage
- 125,000 mi
Complete brake line failure due to corrosion as described in Recall Number 10V105000 / 09149B. Original equipment retained from rear brake line repair for future inspection / litigation. CADILLAC REFUSED TO REPAIR / REPLACE / REIMBURSE FOR BRAKE FAILURE UNDER RECALL BULLETIN 09149B.
- NHTSA ID
- 11492675
- Incident
- Aug 25, 2022
The contact owns a 2007 Cadillac CTS. The contact stated upon parking the vehicle, he attempted to release the ignition key from the ignition switch however, the key remained stuck inside the ignition switch. The message Thief was displayed. The contact was able to release the ignition key after several minutes. The contact stated upon entering the ignition key inside the ignition switch and starting the vehicle in his garage, the message Thief was displayed. The contact turned off the vehicle but could not release the ignition key from the ignition switch. The contact stated that the ignition key had remained stuck inside the ignition key for a week. Additionally, the contact stated that the gear shifter had seized in park(P). An unknown dealer was notified of the failure and advised the contact to take the vehicle in for repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000. The consumer stated after having the vehicle repaired air condition, cruise control, and speedometer stopped working.
- NHTSA ID
- 11476133
- Incident
- Jul 13, 2022
- Mileage
- 99,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.