RoadVitals

2021 Cadillac XT4

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jul 10, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 20, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 12 NHTSA owner-reported complaints for the 2021 Cadillac XT4, most frequently naming the fuel system, electrical and engine categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 681 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system533.3%
  • Electrical320.0%
  • Engine213.3%
  • Driver assistance213.3%
  • Airbags16.7%
  • Exterior lighting16.7%
  • Powertrain (other)16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SEAT BELTS:CRITICAL FASTENERS; SEAT BELTS:REAR/OTHER:RETRACTOR

Aug 20, 2021
402 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
The risk: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
The remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
General Motors, LLCManufacturer number N212333380View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE21010ClosedPreliminary Evaluation

Air Bag Malfunction

Opened Apr 9, 2021
Closed Aug 24, 2023

On April 9, 2021, the Office of Defects Investigations (ODI) opened PE21-010 to investigate instances of air bag malfunction indicator light (MIL) illumination and potential for frontal air bag non-deployment in several vehicles manufactured by General Motors (GM). The vehicles included model year (MY) 2020 through 2021 CT4 and CT5 passenger cars, Sierra and Silverado trucks (1500/2500/3500 models), XT4 and MY 2021 Escalade, Suburban, Tahoe, Yukon SUVs.Technical Service Bulletin (TSB) 21-NA-005, issued in March 2021, addresses air bag MIL illumination with diagnostic trouble codes (DTCs) B0001-1B or B0012-0D. It cites rust particles in the connection terminal interface of the driver air bag inflator housing as the cause of the air bag MIL illumination. Illumination of the air bag MIL under these circumstances may result in a non-deployment of the frontal driver air bag during a frontal collision and increased risk of injury to the driver.GM stated a correlation exists between production delays due to the pandemic shutdown and premature corrosion initiation on the surface of the air bag inflator housing, which, in some cases, caused rust development during a seven (7) month period of vehicle production. In the rare instance when a rust particle dislodges from the driver air bag inflator housing and enters the air bag connector prior to assembly, an intermittent resistance spike at the air bag connector may result. The condition generates excessive resistance in the air bag electrical system when the steering wheel horn cover is manipulated or the steering wheel is turned. This excessive resistance is momentary. A crash commanding air bag deployment would need to occur exactly when the momentary excessive resistance occurs. Thus, there is a very low likelihood the hazard will present a risk during a crash of sufficient severity to warrant a commanded deployment. This failure mechanism occurs early in life and results in an air bag MIL illumination that corresponds to a DTC warning the driver that the vehicle requires service. The vehicle's air bag remains functional while the MIL is illuminated, and the DTC is present.Once the connection of the driver air bag module to the clockspring is made at the plant, or at the dealership for service, there is no longer an opportunity for rust migration into the connection point. The connector is sealed and has gold terminals, eliminating the expectation of fretting corrosion. All subject vehicles passed standard corrosion validation testing for extensive corrosion with no issue of air bag non-deployment.There is a low rate of occurrence: 1.41 incidents per thousand vehicles (IPTV) for all related occurrences, and 0.04 IPTV for occurrences with a mention of visible rust and/or corrosion on the air bag inflator housing. The average occurrence mileage for the subject vehicles is approximately 2,100. Every occurrence related to the alleged defect experienced an air bag MIL illumination and there are no verified allegations of air bag non-deployment within all data sources.To date, there have been no reported fires, crashes, injuries, or fatalities related to this issue. In view of the low rate, and the nature of early-life failure, the high detectability of failures, and low potential hazard to drivers, this Preliminary Evaluation (PE) is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.Review the ODI reports cited above at nhtsa.gov under the following identification numbers: 11537927, 11528888, 11525020, 11521401, 11506057, 11493107, 11486767, 11441525, 11433146, 11425658, 11423440, 11385267, 11376429, 11373466, 11366995.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Jul 10, 2026

DTRL failed and signal burned/melted I was unable to pass state inspection

NHTSA ID
11749599
Incident
Jul 2, 2026
Fuel system
Filed May 10, 2026

there is a recall on the 2021 cadillac xt4, fuel pump control module, N252516900, but my vin is not included. My vehicle seems to be having the same issue. The dealer has been unable to diagnose as it has been happening very sporadic and I don't drive often. Issue first occurred, vehicle would not start in June 2025, clicking noise, happened few times in December and now seems to occur more frequent. car will initially start but will stall and fail to start. vehicle usually starts and engine light stays on, but then engine light will go off within hours. Dealer indicated no error codes were stored. had onstar run a diagnostic today when I had issues and identified a fuel management system issue. In researching I located the recall notice and ran my vin.

NHTSA ID
11736841
Incident
May 10, 2026
Fuel system
Filed Jan 19, 2026

UNKNOWN

NHTSA ID
11711988
Incident
Jan 15, 2026
Fuel system
Filed Sep 2, 2025

Vehicle stalled on the road,coming to a total stop,very dangerous because of the trafic.Vehicle cranks but not start.Fuel pump power control module failed,code p203f.Take to Vera Cadillac dealer for repair .This happened 2 times ,at 13765 milles and 29342 milles

NHTSA ID
11684586
Incident
Sep 2, 2025
Filed Jun 4, 2025

Driving down the highway yesterday, I believe that the sunroof on my Cadillac XT4 exploded. It was a hot day and I heard a loud bang. My sunroof shattered and no rocks or other external debris to be found.

NHTSA ID
11664882
Incident
Jun 3, 2025
ElectricalEngineFuel system
Filed May 1, 2025

The contact owns a 2021 Cadillac XT4. The contact stated while driving 40-45 MPH, the vehicle suddenly stopped, and was shifted into park but failed to restart. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the fuel pump control module and battery needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 34,536.

NHTSA ID
11658240
Incident
Apr 24, 2025
Mileage
34,536 mi
Fuel system
Filed Mar 11, 2025

Fuel pump module failed twice. There was no warning lamps, messages or other symptoms prior to the failure. The first time I was driving the second time the car was parked and did not start. See below for details. Safety: Thankfully i was not driving 70+MPH down a busy highway when the car shut down. Given the past recall, the number of Cadillac owners experiencing the problem and that it's happened to me TWICE within three years, it's only a matter of time before serious injury or death occurs. First time: [XXX], Milage: 15,063 i was driving down a small-town highway doing 55 when the car stopped working. All power went off, no acceleration, difficulty steering. I was able to safely get to a side road. Had it towed to local Chevy dealer for repair. They diagnosed the issue: Bad fuel pump driver control module. Second time: [XXX], Milage: 34, 6112 The car was parked at my house and failed to start. Had it towed to local Cadillac dealership for repair. They diagnosed the issue: Bad fuel pump driver control module. Additional information I've found a previous recall on the fuel pump module from 2021 on Cadillac SUVs [XXX] I've found many forum posts of Cadillac users experiencing the same problem. This is just one link for XT4 and the last post from a user with the exact same problem was March 6, 2025, and another on Feb 4, 2025. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11647700
Incident
Mar 7, 2025
EnginePowertrain (other)
Filed Aug 15, 2024

The contact owns a 2021 Cadillac XT4. The contact stated that while stopped at a traffic signal, the signal turned green; however, when the accelerator pedal was depressed, the vehicle hesitated before responding as needed. The contact stated that the vehicle lunged into motion. The contact stated that the failure was intermittent at first but became a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam shaft and transmission needed to be rebuilt. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.

NHTSA ID
11608767
Incident
Jan 15, 2022
Mileage
45,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5099J

PI to help diagnose A/C concern

PIT5966F

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

PIC6551B

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

PIC6423A

Pi created to provide GM dealers with information on gathering information for projection issue

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIT5992B

This preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac XT4 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000
2025910
2024291047.6
2023120036.0
2022410
2021Viewing121154.4
2020175158.8
2019203059.1
2018000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.