My vehicle has had this issue 2 times since it was purchased, the first time at 800 miles on the bike and the second time at 1050 miles on the bike. While driving at highway speeds 70 mph the automatic transmission just shifted into neutral, leaving me in the middle of traffic and trying to get off the highway safely.there was no sign of any trouble until it happened both times. The second time it happened I was almost hit by a passing vehicle as I had very little room to get off the highway. The vehicle did produce a trouble code and the dealer didn’t know how to fix it, it was in their shop for 5 weeks and it was not fixed correctly but they gave it back to me and said ride it to see if it happens again, it did after less than 200 miles. It’s at the shop now and they are not sure what the issue is. I feel this is a very big safety issue as I was lucky to at least be able to get off the highway some.
- NHTSA ID
- 11756535
- Incident
- Aug 8, 2026