RoadVitals

2012 Caterpillar CT660

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Feb 20, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2012 Caterpillar CT660. 3 safety recalls have been issued covering this model year; and 98 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V068000

SERVICE BRAKES

Feb 20, 2014
181 units potentially affected
The defect: Caterpillar Inc. (Caterpillar) is recalling certain model year 2012-2013 CT660 trucks manufactured August 2011 through August 2012, and equipped with feature code 0504501, 0504504, or 04EWM Reduced Stopping Distance (RSD) brake linings and with or without feature code 04WCS Greased For Life front air S-cam brakes. In the affected vehicles, the brake S-cam brackets may fracture.
The risk: S-cam bracket fractures may result in an inoperative brake on the affected wheel. This will cause the vehicle to pull to one side unexpectedly during braking and/or increase the stopping distance. Either result may increase the risk of a crash.
The remedy: Caterpillar will notify owners, and dealers will replace the S-cam brake assemblies with a brake assembly with cast spiders and S-cam tube bracket assemblies with reinforced gussets, free of charge. The recall began on April 11, 2014. Owners may contact Caterpillar at 1-888-614-4328.
Caterpillar Inc.View on NHTSA.gov
13V072000

EXTERIOR LIGHTING

Mar 12, 2013
49 units potentially affected
The defect: Caterpillar is recalling certain 2012 and 2014 Caterpillar CT660 heavy duty trucks manufactured by Navistar between October 31, 2011, and January 23, 2013. Certain side marker lamps and/or reflective tape were not applied to these vehicles, which have a length of 30 feet or longer. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: Missing side marker lamps and/or reflective tape reduces the visibility of the truck to others, which increases the risk of a vehicle crash.
The remedy: Caterpillar will notify owners, and dealers will repair the vehicles free of charge. The recall began on April 262013. Owners may contact Caterpillar at 1-800-447-4986.
CATERPILLAR INC.View on NHTSA.gov
12V051000

SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE

Feb 13, 2012
104 units potentially affected
The defect: CATERPILLAR IS RECALLING CERTAIN MODEL YEAR 2012-2013 CT660 COMMERCIAL TRUCKS, MANUFACTURED FROM DECEMBER 2, 2010, THROUGH JANUARY 26, 2012, AND EQUIPPED WITH BENDIX ATR-6 TRACTION RELAY VALVES. IN EXTREMELY COLD CONDITIONS, THESE BENDIX RELAY VALVES MAY POTENTIALLY DEVELOP INTERNAL LEAKAGE. INTERNAL LEAKAGE CAN LEAD TO AIR PRESSURE BEING DELIVERED TO AFFECTED PRIMARY OR SECONDARY BRAKE CAUSING CONTINUOUS BRAKE APPLICATION.
The risk: UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE BRAKES TO OVERHEAT AND LEAD TO A FIRE. UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. ALSO, THE BRAKES MAY BE APPLIED WITHOUT ILLUMINATING THE BRAKE LIGHTS, FAILING TO GIVE PROPER WARNING TO OTHER DRIVERS.
The remedy: CATERPILLAR WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. OWNERS MAY CONTACT CATERPILLAR AT 309-675-5658.
CATERPILLAR INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TEBE896500

EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Product Link models PL121/321s will stop sending data after April 6th, 2019. Date codes will appear as if coming from the past so the customer interface (UI) will not recognize those back dated messages and no data will appear in the UI.

M0066850-01

ENGINE

EXTENDED LIFE COOLANT (ELC) EXHIBITING NITRITE DEPLETION IN MACHINES EQUIPPED WITH ALUMINUM RADIATORS-NITRITES IN EXTENDED LIFE COOLANT (ELC) CAN REACT WITH THE ALUMINUM COOLER TO PRODUCE ELEVATED PH AND LOW NITRITE LEVELS IN SCHEDULE OIL SAMPLING (S@™O@™S) SAMPLES. AS THERE ARE MULTIPLE ISSUES THAT CAN CONTRIBUTE TO THE DEPLETION OF NITRITE, CONTACT YOUR LOCAL CAT DEALER TO REQUEST LEVEL 2 COOLANT ANALYSIS IF NITRITE DEPLETION IS EXPERIENCED.

M0074062-00

POWER TRAIN

ECPC VALVES MAY FAIL ON CAT TRANSMISSION SYSTEMS. USAGE OF NON-CAT PARTS IN TRANSMISSION SYSTEM, 244-3114 MODULATING VALVE GP MAY EXPERIENCE FAILURE MODES. CATERPILLAR RECOMMENDS USAGE OF A KNOWN CAT PART.

REHS9179-00

ENGINE

SPN 731 FMI 16/18 KNOCK DETECTED FOR CAT CT11 AND CT13 ENGINES - THE FOLLOWING PROCEDURE IS FOR TROUBLESHOOTING THE SPN 731 FMI 16/18 KNOCK DETECTED DIAGNOSTIC CODE.

REHS9168-01

ENGINE

REPLACEMENT PROCEDURE FOR HIGH-PRESSURE TURBOCHARGER CARTRIDGE ON CT11 AND CT13 ENGINES - THIS PROCEDURE PROVIDES INSTRUCTIONS FOR REPLACING THE HIGH-PRESSURE (HP) TURBOCHARGER CENTER SECTION (CARTRIDGE).

REHS9183-00

ENGINE

OXYGEN SENSOR CALIBRATION PROCEDURE FOR THE CT VOCATIONAL TRUCKS - THIS SPECIAL INSTRUCTION EXPLAINS THE OXYGEN SENSOR (O2S) CALIBRATION PROCEDURE THAT MUST BE FOLLOWED WHEN REPLACING OR CALIBRATING THE (O2S) ON THE CT VOCATIONAL TRUCKS.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Caterpillar CT660 by model year
YearComplaintsRecallsInvestigationsIssue Index
2017000—
2016010—
2015010—
2014010—
2013020—
2012Viewing030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.