Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
26
Latest Feb 23, 2010
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 31, 1997
What this page shows
Our database holds 26 NHTSA owner-reported complaints for the 1996 Chevrolet C3500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 26 · page 1 of 2
Fuel system
Filed Feb 23, 2010
TRUCK SHUTS DOWN WHILE MOVING DOWN THE HIGHWAY. THIS IS A 1996 CHEVROLET C3500 DIESEL. PARTS WERE COVERED UNDER WARRANTY UNTIL 120,000 MILES. PROBLEM NEVER SOLVED AND VEHICLE STILL SHUTS DOWN AND YOU HAVE NO CONTROL. *TR
NHTSA ID
10312950
Incident
Feb 19, 2010
Mileage
20,000 mi
Tires & wheels
Filed Jun 23, 2005
OVER TWO YEARS, I HAVE HAD 3 BELT FAILURES ON B.F GOODRICH LT 225/75 R16 TIRES. ONE FAILURE RESULTED IN A BLOWOUT THE OTHER TWO WERE DETECTED BY EXTREME VIBRATION WHILE DRIVING ON THE HIGHWAY. NOTIFIED B.F. GOODRICH ON THE LAST FAILURE. 3 FAILURES OF THE SAME TYPE SEEM ABOVE NORMAL FOR A TIRE IN THIS CATEGORY. B.F. GOODRICH STATED THAT THEY HAVE HAD NO COMPLAINTS OF THIS TYP OF FAILURE BUT AGREED TO GIVE ME A CREDIT OF 20% OFF A NEW TIRE BASED ON THE TREAD REMAINING ON THE OLD ONE.
NHTSA ID
10126341
Incident
May 20, 2005
Engine
Filed May 11, 2005
1996 CHEV. 1 TON DUALLY 6.5 DIESEL, ENGINE AUTOMATICALLY SHUTS OFF WHILE DRIVING LIKE IT'S STARVING FOR FUEL. AFTER READING THE FOLLOWING WEBSITE WITH THE DOZENS OF EXACT SAME PROBLEMS I REALIZED THIS IS AN ON GOING PROBLEM THAT CHEVROLET NEEDS TO ADDRESS. WHAT IF WE WOULD HAVE HAD OUR 4 HORSES AND 3 CHILDREN WITH US ON A HIGHWAY AND THIS HAPPENED? WHY ARE SO MANY OF US SPENDING HUNDREDS OF DOLLARS TRYING TO FIND OUT WHAT THE CAUSE IS AND REPLACING SO MANY PARTS WHEN THE DEALERSHIPS ARE APPARENTLY AWARE OF THIS ONGOING PROBLEM? HTTP://WWW.DIESELDOCTOR.COM/MESSAGEBOARD/DATA/119.HTML THERE SHOULD BE A RECALL ON THESE LIFT, TRANSFER AND FUEL PUMPS AND A WIRE CHECK (TO ENSURE NO WIRES HAVE BEEN DESTROYED) TO PREVENT A SERIOUS DISASTER.
NHTSA ID
10120651
Incident
May 11, 2005
Mileage
118,350 mi
Brakes
Filed Feb 18, 2003
1996 CREWCAB DULEY 3500 PROBLEMS WITH EARLY WARE OF BRAKE. ROTORS TURNED AT 12000 AND NOW REPLACING BRAKE PADS EVERY FEW THOUSAND MILES DUE TO EXCESIVE WARE. DEALERS HAVE HAD TRUCK IN AT LEAST 10 TIMES FOR BREAKING ISSUES SINCE PURCHASE IN 1996. PUT NEW PADS ON IN DEC AND AT 2000 MILES THEY ARE BEING REPLACE AGAIN. MAJOR WEAR TO THE PADS
NHTSA ID
10007745
Incident
Feb 12, 2003
Mileage
12,000 mi
Engine
Filed Sep 17, 2002
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ID
767313
Incident
Aug 29, 2002
Tires & wheels
Filed Oct 18, 2000
WHILE VEHICLE WAS BEING DRIVEN TREAD SEPARATED ON THE REAR TIRE , ALSO OTHER TIRES WERE SHOWING SIGNS OF CRACKING AND TREAD SEPARATION. AMERI STAR TIRE SIZE LT22575R16M+S DOT NUMBER AD1LCWA285. *AK THE REMAINING TIRES WERE INSPECTED AND WERE FOUND TO HAVE TREAD CRACKS AND SPLITS. THE MANUFACTURER WANTS THE DAMAGED TIRE TO BE RETURNED FOR PROCESSING THE CLAIM. *YH
NHTSA ID
873264
Incident
Oct 16, 2000
Electrical
Filed Oct 2, 2000
BATTERY ACID WAS LEAKING ONTO ENGINE. PROBLEM HAS OCCURRED 2YEARS AGO. DEALER & MANUFACTURER KNEW IT WAS A PROBLEM, BUT WON'T DOING ANYTHING UNTIL A RECALL HAS BEEN ISSUED. *AK
NHTSA ID
871995
Incident
Jul 1, 1998
Fuel system
Filed May 23, 2000
MOTOR SHUTS OFF AT ANYTIME,PARKED OR ON HIGHWAY. THE DEALERS SAY THEIR IS A PROBLEM WITH THE DESIGN OF THE INJECTOR PUMPS. THIS IS A VERY SERIOUS PROBLEM IN THAT , THIS VEHICLE IS DESIGNED TO HAUL AND PULL VERY HEAVY LOADS. I CONTINUE TO HAVE THIS PROBLEM AND G. M. REFUSES TO ASSIST IN ANYWAY. I CONTACTED CUSTOMER ASSISTANCE AND WAS TOLD THAT MY VEHICLE IS OUT OF WARRANTY AND G.M. IS NOT RESPONSIBLE,EVEN THOUGH IT WAS BEING WORKED ON FOR THIS PROBLEM BEFORE THE WARRANTY RAN OUT, ACTUALLY THE MILEAGE WENT OVER WARRANTY WHILE IT WAS BEING REPAIRED. I HAVE TRIED TO EXPLAIN TO THEM THAT THIS VEHICLE COULD KILL SOMEONE ,IF THE ENGINE SHUTS DOWN AT THE WRONG TIME E.G. DOWN HILL WITH TRAVEL TRAILER IN TOW, CROSSING A RAILROAD, OR ANY OTHER SCENARIO YOU MAY THINK OF. HOW MANY UNEXPLAINED ACCIDENTS AND DEATHS HAVE OCCURRED DUE TO THE DESIGN OF THIS INJECTOR PUMP. I AM TOLD BY MANY MECHANICS THAT THE CHANGE TOOK PLACE AFTER 1994 AND THEY HAVE HAD PROBLEMS WITH THEM SINCE.I CAN NOT STRESS ENOUGH THE IMPORTANCE OF THIS SAFETY ISSUE AND WOULD APPRECIATE SOMETHING BEING DONE. I NOTICED THAT SOMEONE ELSE HAS THE PROBLEM AND FILED A COMPLAINT WITH YOUR DEPARTMENT . REF , ODI ID: 814633. *AK
NHTSA ID
723074
Body & structure
Filed Jan 22, 2000
PASSENGER SIDE DOOR STRICKER PIN CRACKED. YH
NHTSA ID
550554
Visibility
Filed Nov 22, 1999
WHEN THERE IS COLD TEMPERATURE OR HUMID CONDITIONS WINDSHIELD WIPERS GET WET, AND WHEN CONSUMER TURNS THE SWITCH, THE WINDSHIELD WIPERS DO NOT WORK. *AK
NHTSA ID
853225
Incident
Feb 21, 1999
Brakes
Filed Sep 19, 1999
THE FRONT BRAKES ON MY CHEVROLET TRUCK HAVE TO BE REPLACED EVERY 3000MI. THEY FIRST NEEDED REPLACEING AT 12000MI WITH ALL OF THIS BEING UNLOADED HIGHWAY MILES THIS IS EXCESSIVE. THE PROBLEM HAS STEADILY GOTTEN WORSE TO WHAT IT IS NOW AT 3000MI REPLACEMENT. I HAVE HAD 2 RELATIVES WITH THE SAME PROBLEM ON C-1500 AND C-2500 TRUCKS. I WAS TOLD THAT YOU ALREADY HAD AN OPEN IVESTIGATION ON THE PROBLEM BUT I COULD NOT FIND IT ON YOUR WEB SIGHT. A LITTLE INFO IF YOU PLEASE. [email protected]
NHTSA ID
711556
Visibility
Filed Jun 28, 1999
WINDSHIELD WIPERS OPERATE ERRATICALLY ON ALL SETTINGS. WHEN WIPERS ARE TURNED ON MIST THEY OPERATE ON HIGH. A RECALL WAS ISSUED ON THE VEHICLE, HOWEVER , THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
NHTSA ID
841280
Visibility
Filed May 25, 1999
WINDSHIELD WIPERS DO NOT FUNCTION WHEN IT RAINS. THEY WON'T COME ON AT ALL WHEN RAINING. DEALER HAS SEEN VEHICLE. *AK
NHTSA ID
838379
Fuel system
Filed Apr 27, 1999
Fire reported1 injury reported
CHEVROLET RECALL FRAME ON VEHICLE RUBBING AGAINST TANK. DEALERSHIP DID NOT REPAIR, WILL NOT REPAIR SAFETY ISSUE. *AK
NHTSA ID
706026
Incident
Sep 21, 1998
Brakes
Filed Feb 1, 1999
REAR BRAKE SHOES AND DRUMS WORN OUT. YH
NHTSA ID
606693
Incident
Nov 15, 1997
Brakes
Filed Aug 27, 1998
INTERMITTENTLY, THE BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE, WHICH ALMOST RESULTED IN AN ACCIDENT. CAUSE UNKNOWN. DEALER CANNOT DETERMINE PROBLEM. PLEASE PROVIDE DETAILS. *AK
NHTSA ID
827308
Incident
Aug 26, 1998
Transmission
Filed May 19, 1998
TRANSFER CASE FAILED SEVERAL TIMES, CAUSING GEAR TO STICK INTO 4-WHEEL DRIVE.
NHTSA ID
535717
Incident
Nov 26, 1995
Brakes
Filed Feb 18, 1998
WHEN THE BRAKES ARE APPLIED THE BACK BRAKES LOCK UP, CAUSING THE VEHICLE TO GO INTO A SKID. THE DEALER HAS REPLACED THE BRAKE DRUMS AND THE PADS THREE TIMES. THE DEALER HAS BEEN NOTIFIED. *AK
NHTSA ID
821556
Incident
Feb 9, 1998
BrakesEngine
Filed Jan 13, 1998
ENGINE CONTINUOUSLY MISFIRES AND RUNS ROUGH WITH HESITATION.
NHTSA ID
528185
Engine
Filed Nov 4, 1997
OIL SENDING UNIT FAILED.
NHTSA ID
604924
Incident
Jul 1, 1996
Powertrain (other)
Filed Oct 27, 1997
DIFFERENTIAL FAILED.
NHTSA ID
603563
Incident
Mar 1, 1996
Brakes
Filed Sep 10, 1997
BRAKES FAILED.
NHTSA ID
604889
Brakes
Filed Sep 9, 1997
PREMATURE WEAR OF FRONT BRAKE PADS. *AK
NHTSA ID
519138
Brakes
Filed Sep 8, 1997
REAR BRAKES ARE SLOW TO RELEASE AFTER STOPPING.
NHTSA ID
603886
Incident
Nov 1, 1996
Interior & seats
Filed Aug 29, 1997
ELECTRONIC CONTROL MODULE FAILED.
NHTSA ID
603512
Incident
Mar 20, 1996
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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