RoadVitals

1996 Chevrolet C3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
26
Latest Feb 23, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 19, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 26 NHTSA owner-reported complaints for the 1996 Chevrolet C3500, most frequently naming the brakes, engine and fuel system categories. 1 safety recall has been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes933.3%
  • Engine518.5%
  • Fuel system311.1%
  • Visibility311.1%
  • Tires & wheels27.4%
  • Interior & seats13.7%
  • Electrical13.7%
  • Body & structure13.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
06E043000

FUEL SYSTEM, GASOLINE

May 19, 2006
88,303 units potentially affected
The defect: CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
The risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 26
Fuel system
Filed Feb 23, 2010

TRUCK SHUTS DOWN WHILE MOVING DOWN THE HIGHWAY. THIS IS A 1996 CHEVROLET C3500 DIESEL. PARTS WERE COVERED UNDER WARRANTY UNTIL 120,000 MILES. PROBLEM NEVER SOLVED AND VEHICLE STILL SHUTS DOWN AND YOU HAVE NO CONTROL. *TR

NHTSA ID
10312950
Incident
Feb 19, 2010
Mileage
20,000 mi
Tires & wheels
Filed Jun 23, 2005

OVER TWO YEARS, I HAVE HAD 3 BELT FAILURES ON B.F GOODRICH LT 225/75 R16 TIRES. ONE FAILURE RESULTED IN A BLOWOUT THE OTHER TWO WERE DETECTED BY EXTREME VIBRATION WHILE DRIVING ON THE HIGHWAY. NOTIFIED B.F. GOODRICH ON THE LAST FAILURE. 3 FAILURES OF THE SAME TYPE SEEM ABOVE NORMAL FOR A TIRE IN THIS CATEGORY. B.F. GOODRICH STATED THAT THEY HAVE HAD NO COMPLAINTS OF THIS TYP OF FAILURE BUT AGREED TO GIVE ME A CREDIT OF 20% OFF A NEW TIRE BASED ON THE TREAD REMAINING ON THE OLD ONE.

NHTSA ID
10126341
Incident
May 20, 2005
Engine
Filed May 11, 2005

1996 CHEV. 1 TON DUALLY 6.5 DIESEL, ENGINE AUTOMATICALLY SHUTS OFF WHILE DRIVING LIKE IT'S STARVING FOR FUEL. AFTER READING THE FOLLOWING WEBSITE WITH THE DOZENS OF EXACT SAME PROBLEMS I REALIZED THIS IS AN ON GOING PROBLEM THAT CHEVROLET NEEDS TO ADDRESS. WHAT IF WE WOULD HAVE HAD OUR 4 HORSES AND 3 CHILDREN WITH US ON A HIGHWAY AND THIS HAPPENED? WHY ARE SO MANY OF US SPENDING HUNDREDS OF DOLLARS TRYING TO FIND OUT WHAT THE CAUSE IS AND REPLACING SO MANY PARTS WHEN THE DEALERSHIPS ARE APPARENTLY AWARE OF THIS ONGOING PROBLEM? HTTP://WWW.DIESELDOCTOR.COM/MESSAGEBOARD/DATA/119.HTML THERE SHOULD BE A RECALL ON THESE LIFT, TRANSFER AND FUEL PUMPS AND A WIRE CHECK (TO ENSURE NO WIRES HAVE BEEN DESTROYED) TO PREVENT A SERIOUS DISASTER.

NHTSA ID
10120651
Incident
May 11, 2005
Mileage
118,350 mi
Brakes
Filed Feb 18, 2003

1996 CREWCAB DULEY 3500 PROBLEMS WITH EARLY WARE OF BRAKE. ROTORS TURNED AT 12000 AND NOW REPLACING BRAKE PADS EVERY FEW THOUSAND MILES DUE TO EXCESIVE WARE. DEALERS HAVE HAD TRUCK IN AT LEAST 10 TIMES FOR BREAKING ISSUES SINCE PURCHASE IN 1996. PUT NEW PADS ON IN DEC AND AT 2000 MILES THEY ARE BEING REPLACE AGAIN. MAJOR WEAR TO THE PADS

NHTSA ID
10007745
Incident
Feb 12, 2003
Mileage
12,000 mi
Engine
Filed Sep 17, 2002

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NHTSA ID
767313
Incident
Aug 29, 2002
Tires & wheels
Filed Oct 18, 2000

WHILE VEHICLE WAS BEING DRIVEN TREAD SEPARATED ON THE REAR TIRE , ALSO OTHER TIRES WERE SHOWING SIGNS OF CRACKING AND TREAD SEPARATION. AMERI STAR TIRE SIZE LT22575R16M+S DOT NUMBER AD1LCWA285. *AK THE REMAINING TIRES WERE INSPECTED AND WERE FOUND TO HAVE TREAD CRACKS AND SPLITS. THE MANUFACTURER WANTS THE DAMAGED TIRE TO BE RETURNED FOR PROCESSING THE CLAIM. *YH

NHTSA ID
873264
Incident
Oct 16, 2000
Electrical
Filed Oct 2, 2000

BATTERY ACID WAS LEAKING ONTO ENGINE. PROBLEM HAS OCCURRED 2YEARS AGO. DEALER & MANUFACTURER KNEW IT WAS A PROBLEM, BUT WON'T DOING ANYTHING UNTIL A RECALL HAS BEEN ISSUED. *AK

NHTSA ID
871995
Incident
Jul 1, 1998
Fuel system
Filed May 23, 2000

MOTOR SHUTS OFF AT ANYTIME,PARKED OR ON HIGHWAY. THE DEALERS SAY THEIR IS A PROBLEM WITH THE DESIGN OF THE INJECTOR PUMPS. THIS IS A VERY SERIOUS PROBLEM IN THAT , THIS VEHICLE IS DESIGNED TO HAUL AND PULL VERY HEAVY LOADS. I CONTINUE TO HAVE THIS PROBLEM AND G. M. REFUSES TO ASSIST IN ANYWAY. I CONTACTED CUSTOMER ASSISTANCE AND WAS TOLD THAT MY VEHICLE IS OUT OF WARRANTY AND G.M. IS NOT RESPONSIBLE,EVEN THOUGH IT WAS BEING WORKED ON FOR THIS PROBLEM BEFORE THE WARRANTY RAN OUT, ACTUALLY THE MILEAGE WENT OVER WARRANTY WHILE IT WAS BEING REPAIRED. I HAVE TRIED TO EXPLAIN TO THEM THAT THIS VEHICLE COULD KILL SOMEONE ,IF THE ENGINE SHUTS DOWN AT THE WRONG TIME E.G. DOWN HILL WITH TRAVEL TRAILER IN TOW, CROSSING A RAILROAD, OR ANY OTHER SCENARIO YOU MAY THINK OF. HOW MANY UNEXPLAINED ACCIDENTS AND DEATHS HAVE OCCURRED DUE TO THE DESIGN OF THIS INJECTOR PUMP. I AM TOLD BY MANY MECHANICS THAT THE CHANGE TOOK PLACE AFTER 1994 AND THEY HAVE HAD PROBLEMS WITH THEM SINCE.I CAN NOT STRESS ENOUGH THE IMPORTANCE OF THIS SAFETY ISSUE AND WOULD APPRECIATE SOMETHING BEING DONE. I NOTICED THAT SOMEONE ELSE HAS THE PROBLEM AND FILED A COMPLAINT WITH YOUR DEPARTMENT . REF , ODI ID: 814633. *AK

NHTSA ID
723074

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

17-NA-073

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

130089009

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules

010604037B

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

INFORMATION REGARDING FUEL TRANSFER PUMP INOPERATIVE. *YH

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet C3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2018010—
1996Viewing261037.1
1995471143.2
1994182143.1
1993151042.8
1992820—
1991310—
1990520—
1989720—
1988010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.