RoadVitals

2000 Chevrolet C7500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 11, 2002
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 4, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2000 Chevrolet C7500, most frequently naming the other / unspecified and seat belts categories. 3 safety recalls have been issued covering this model year; and 67 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified150.0%
  • Seat belts150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V287000

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Nov 4, 2002
2,011 units potentially affected
The defect: CERTAIN MEDIUM DUTY C-SERIES AND B7 SCHOOL BUS CHASSIS EQUIPPED WITH A 7.4 LITER GAS ENGINE AND AN IMPCO LPG CONVERSION KIT. SOME OF THESE VEHICLES MAY HAVE ENGINE BACKFIRES WITH SUFFICIENT FORCE TO DAMAGE THE ENGINE AIR INTAKE SYSTEM AND THE AIR CLEANER FILTER ELEMENT.
The risk: IF THE DAMAGED AIR CLEANER PARTS ARE DISLODGED FROM THEIR NORMAL POSITION, THESE PARTS COULD COME IN CONTACT WITH THE HOT EXHAUST MANIFOLD AND/OR HOT EXHAUST GAS RECIRCULATION (EGR) VALVE TUBE RESULTING IN A POSSIBLE ENGINE COMPARTMENT FIRE.
The remedy: DEALERS WILL INSTALL A REDESIGNED MIXER BONNET AND AIR CLEANER HOUSING COVER, SELECTIVE UPGRADES IN VARIOUS CONNECTIONS RELATED TO THE AIR INDUCTION SYSTEM, AND IF NEEDED, A NEW AIR CLEANER FILTER. OWNER NOTIFICATION BEGAN DECEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
GENERAL MOTORS CORP.Manufacturer number 02044View on NHTSA.gov
00V232008

SERVICE BRAKES, AIR:ANTILOCK

Sep 7, 2000
30,000 units potentially affected
The defect: VEHICLE DESCRIPTION: SCHOOL BUSES, MEDIUM DUTY TRUCKS AND TRACTORS BUILT WITH BENDIX AIR ABS WITH AN EC-17 1030R ELECTRONIC CONTROL UNIT (ECU), THERE HAVE BEEN REPORTS OF UNWANTED ABS ACTIVATION AT LOW SPEEDS CAUSED BY 1) CHAFED ABS WHEEL SPEED SENSOR WIRES ON ROTATING PARTS OR 2) A DAMAGED COMPONENT AT THE WHEEL END THAT GENERATES A CERTAIN TYPE OF ERRATIC SENSOR SIGNAL.
The risk: THIS CONDITION COULD CAUSE THE ABS ECU TO EXHAUST THE AIR AT THE AIR BRAKE MODULATORS FOR ONE OR MORE OF THE WHEELS. THIS COULD RESULT IN EXTENDED BRAKING DISTANCES AND A POSSIBLE CRASH.
The remedy: DEALERS WILL REPLACE THE ABS ECU.
GENERAL MOTORS CORP.Manufacturer number 00076/00078View on NHTSA.gov
00V236000

POWER TRAIN:AUTOMATIC TRANSMISSION

Aug 23, 2000
12,603 units potentially affected
The defect: VEHICLE DESCRIPTION: MEDIUM DUTY TRUCKS. THE TRANSMISSION FLUID COULD LEAK FROM A HEAT DEGRADED TRANSMISSION FLUID COOLER HOSE ONTO THE EXHAUST SYSTEM ON THE PASSENGER'S SIDE OF THE VEHICLE.
The risk: THIS CONDITION COULD RESULT IN A FIRE.
The remedy: DEALERS WILL INSTALL A NEW TRANSMISSION FLUID COOLER INLET HOSE AND OUTLET HOSE DESIGNED WITH A HEAT SLEEVE AND ENSURE ADEQUATE CLEARANCE TO THE EXHAUST SYSTEM TAKE-DOWN PIPE. DEALERS WILL ALSO INSPECT THE RIGHT-HAND EXHAUST MANIFOLD SEAL FOR LEAKAGE, AND REPLACE IF NECESSARY.
GENERAL MOTORS CORP.Manufacturer number 00070View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Seat belts
Filed Jun 11, 2002

CONSUMER STATES THE SEAT BELT ON THE DRIVER?S SIDE IS NOT RETRACTING, IT HAS BEEN REPLACED FIVE TIMES BUT STILL DOES NOT RETRACT. *YD

NHTSA ID
566063
Other / unspecified
Filed Nov 20, 2000

CONSUMER RECEIVED MANUFACTURER'S RECALL REGARDING THE PAYLOAD INFORMATION ON THE CERTIFICATION LABEL ON THE DRIVER'S DOOR JAM, HOWEVER THE LABEL REFERS THE CONSUMER TO THE OWNER'S MANUAL AND THE OWNER'S MANUAL REFERS THE CONSUMER TO THE STICKER IN THE DOOR JAM, WHICH STILL LEAVES THE CONSUMER WITH NO CORRECT INFORMATION CONSIDERING THERE IS NO INFORMATION REGARDING THE DOOR JAM IN THE RECALL LETTER OR OWNER'S MANUAL AND THE INFORMATION ON THE STICKER IN THE DOOR JAM IS INCORRECT. *SLC

NHTSA ID
557784
Incident
Oct 1, 2000

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

16-NA-383

ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

22-NA-074

ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet C7500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2009010—
2008000—
2007110—
2006120—
2005000—
2004000—
2003000—
2002010—
2001020—
2000Viewing230—
1999040—
1998020—
1997000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.