Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2014 Chevrolet Captiva submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately.
WE WERE INVOLVED IN A DOMINO EFFECT ACCIDENT, WHERE MY CAR WAS TOTALED. IT SUFFERED SEVERE FRONT AND REAR DAMAGE, WITH THE REAR WINDOW SHATTERED AS WE WERE STRUCK FROM BEHIND WHILE STOPPED IN TRAFFIC ON AN INTERSTATE. NONE OF THE AIRBAGS DEPLOYED.
BOTH BACK SEAT INTERIOR HANDLES BROKEN UNDER NORMAL USAGE. CAR WAS STATIONARY. THE DOORS CAN BE OPEN WITH GREAT EFFORT. THIS IS DANGEROUS! *TR
TAKATA RECALL CAR PARKED IN GARAGE. DAUGHTER TRIED TO OPEN LEFT SIDE PASSENGER DOOR AND THE DOOR HANDLE BROKE. IF THIS WAS AN EMERGENCY, LIVES COULD HAVE BEEN LOST!
I WAS INVOLVED IN A COLLISION & WAS HIT HARD FRONT PASSENGER & SIDE PASSENGER. WAS T BONED AT BUSY INTERSECTION. I WAS DRIVING DOWN A BUSY CITY STREET. MY UPPER BODY/STERNUM/UPPER ABDOMEN HIT THE STEERING WHEEL FULL FORCE, MY AIRBAG DID NOT DEPLOY & SEATBELT DID NOT LOCK DOWN IN PLACE IMMEDIATELY LIKE IT SHOULD HAVE. WENT BY AMBULANCE TO HOSPITAL WITH STERNAL, RIBS, & SPINAL INJURIES. I WANT TO KNOW WHY AIRBAG DID NOT DEPLOY TO PROTECT ME & WHY SEATBELT DID NOT LOCK DOWN QUICKLY ENOUGH SO I WOULD NOT HIT STEERING WHEEL.
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE THE VEHICLE WAS STATIONARY, THE INTERIOR FRONT DRIVER AND PASSENGER SIDE DOOR HANDLES FRACTURED IN HALF AND EXPOSED A JAGGED, SHARP EDGE. DICK SMITH CHEVROLET OF MONCKS CORNER (1601 US-5,2 MONCKS CORNER, SC 29461) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DOOR HANDLES WERE "VERY USEABLE PARTS". THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING IN SNOW AT 20 MPH, THE WHEEL WELL WAS CONSUMED WITH SNOW AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE TRACTION AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.... UPDATED 06-02-15 *BF UPDATED 10/11/2017*CN
5/13/2014 - DURING STOP AND GO TRAFFIC JAM AT FLORIDA INTERSTATE 95 IN MIAMI DADE COUNTY, , AMAZULU TRANSPORT CORPORATION - DRIVER EMPLOYEE - [XXX] REAR ENDED MY WIFE - [XXX]. AT THE SCENE OF THE ACCIDENT, [XXX] CONTACTED HIS CORPORATE OFFICE AND PROVIDED FALSE INSURANCE DOCUMENTATION TO THE FLORIDA HIGHWAY PATROL. AMAZULU TRANSPORT WAS DIRECTLY CONTACTED VIA PHONE CALL BUT HAVE REFUSED ANY RETURNING PHONE CALLS TO PROVIDE US WITH THEIR INSURANCE COMPANY'S ADDRESS. AMAZULU TRANSPORT IS IN THE BUSINESS OF TRANSPORTING VWHICLES BACK AND FORTH IN THE STATE OF FLORIDA. AMAZULU TRANSPORT APPARENTLY IS OPERATING A BUSINESS IN FLORIDA WITHOUT ANY/NO INSURANCE COVERAGE WHATSOEVER AND PROVIDING FHP WITH FALSE INFORMATION. REGISTERED CORPORATE OWNERS OF THIS FLORIDA CORPORATION ARE AS FOLLOWS: [XXX]. REGISTERED CORPORATE ADDRESS IS = 926 W HILLSBOROUGH AVE. TAMPA, FL 33614 TEL (407) 482 - 4142. ACCIDENT REPORT # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .