RoadVitals

2014 Chevrolet Captiva Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Mar 14, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 138 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2014 Chevrolet Captiva submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

Steering
Filed Mar 14, 2022

Key stuck in ignition causing anti theft lock which causes battery to die

NHTSA ID
11456590
Incident
Jan 20, 2022
BrakesElectricalSteering
Filed Jan 3, 2020

I WAS DRIVING ON THE HIGHWAY AND TURNED ON MY TURN SIGNAL AND THE CAR SHUT DOWN. THE EMERGENCY BRAKE LIGHT CAME ON AND MY POWER STEERING AND BRAKES WENT OUT. AS I TRIED TO MAKE MY WAY TO THE SIDE OF THE ROAD, THE CAR STARTED RUNNING AGAIN. I WAS TRAVELING AT 80MPH AND WAS SURROUNDED BY OTHERS TRAVELING AT THE SAME RATE OF SPEED. I WAS LUCKY I WASN'T KILLED. I ALSO HAVE TO TRY MULTIPLE TIMES TO START THE CAR, AND THE KEY HAS TO BE RELEASED MANUALLY.

NHTSA ID
11297016
Incident
Jan 2, 2020
Mileage
86,000 mi
Steering
Filed Oct 16, 2018

WHILE GOING AT A LOW SPEED SLOWED DOWN TO MAKE RIGHT TURN IN A BUSINESS DRIVEWAY AND MY STEERING LOCKED UP COULD NOT TURN STEERING WHEEL. I TURNED IGNITION CAR STARTS, BUT STILL UNABLE TO TURN.

NHTSA ID
11140767
Incident
Oct 16, 2018
Mileage
42,065 mi
Steering
Filed Oct 16, 2018

MY CAR WAS IN MOTION AND AS I EASED OFF THE GAS TO SLOW DOWN TO MAKE A RIGHT TURN INTO A BUSINESS DRIVEWAY I HAD NO CONTROL OF THE STEERING LOCKED UP AND CAR SHUT DOWN. I TURNED IGNITION IT STARTS BUT WHEN I PUT IN DRIVE STEERING WAS HARD. HAD TO HAVE TOWED.

NHTSA ID
11140761
Incident
Oct 16, 2018
Mileage
42,065 mi
Steering
Filed Oct 1, 2018

TAKATA INFLATORS MY CHEVROLET CAPTIVA 2014 HAS A POWER STEERING MALFUNCTIONED I WAS PARKED WITH THE MOTHER RUNNING AIR CONDITION ON THEN THE AIR CONDITION GET WARM WHEN I STARTED TO DRIVE THE STEERING WAS VERY HARD TO DO

NHTSA ID
11132710
Incident
Sep 27, 2018
EngineSteering
Filed Sep 24, 2018

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. AFTER RESTARTING THE VEHICLE, THE STEERING OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PETE MOORE CHEVROLET, 106 N. NEW WARRINGTON RD, PENSACOLA, FL) WHERE IT WAS DIAGNOSED THAT THE INTERIOR AND EXTERIOR CAMSHAFT AND THE POWER STEERING GEAR WERE FAULTY AND NEEDED TO BE REPLACED. ALSO, THE POWER STEERING FLUID LEAKED OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,022.

NHTSA ID
11130900
Incident
Jul 17, 2018
Mileage
75,022 mi
ElectricalSteering
Filed Aug 29, 2017

KEY GETS STUCK IN THE IGNITION. IT'S NOT READING THAT IT'S IN PARK. FROM WHAT I'VE BEEN READING ONLINE, IT'S A COMMON PROBLEM WITH THIS MODEL. WIRING HAS A SHORT SOMEWHERE. I'VE HAD TO CHANGE MY BREAK LIGHTS 3 TIMES AND HAD TO CHANGE MY HEAD LIGHTS 7 TIMES SINCE THE 2 YEARS I'VE HAD IT. WITH AS BEING A NEWER VEHICLE, I SHOULDN'T HAVE THIS MANY PROBLEMS.

NHTSA ID
11020464
Incident
Apr 1, 2017
Body & structureOther / unspecifiedSteering
Filed Apr 30, 2015

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING IN SNOW AT 20 MPH, THE WHEEL WELL WAS CONSUMED WITH SNOW AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE TRACTION AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.... UPDATED 06-02-15 *BF UPDATED 10/11/2017*CN

NHTSA ID
10713756
Incident
Feb 7, 2015
Mileage
22,000 mi
BrakesEngineSteering
Filed Oct 27, 2014

RENTED THE CAPTIVA FROM ENTERPRISE AT JACKSONVILLE, FL, AIRPORT. ENGINE HAD CLATTERED A BIT AT SLOW SPEEDS BUT NOT ON HIGHWAY. ON THIRD AND LAST DAY WE WERE DRIVING AWAY AFTER A TRAFFIC LIGHT HAD TURNED GREEN AND THE ENGINE JUST STOPPED WORKING. THE CAR TURNED OFF. I PUT ON THE HAZARD LIGHTS AND TURNED INTO RIGHT LANE, THEN INTO A PARKING LOT THAT LUCKILY HAPPENED TO BE NEXT TO IT. ALL THE CARS AROUND US WERE MOVING SLOWLY - AGAIN, LUCKILY - BECAUSE THEY HAD BEEN STOPPED AT THE TRAFFIC LIGHT. I LOST THE POWER IN STEERING AND ALSO THE BRAKES. I DID NOT KNOCK AGAINST THE KEYS IN THE IGNITION AND I COULD THINK OF NOTHING UNUSUAL THAT HAPPENED BEFORE THE ENGINE JUST FAILED. *TR

NHTSA ID
10650362
Incident
Oct 26, 2014
Mileage
14,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .