RoadVitals

2002 Chevrolet Chevrolet Truck Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
37
Latest Sep 26, 2014
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 26, 2002

What this page shows

Our database holds 37 NHTSA owner-reported complaints for the 2002 Chevrolet Chevrolet Truck. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 37 · page 1 of 2

Body & structureBrakesFuel system+1 more
Filed Sep 26, 2014

VEHICLE WOULDN'T DRIVE OVER 15 MPH AS IF I LOST ALL OF MY TORQUE. MECHANIC LOOKED AT VEHICLE TO SEE WHAT WAS WRONG AND FOUND OUT MULTIPLE ISSUES INCLUDING: FRONT AND REAR BRAKES BARELY WORKING, MASTER CYLINDERS MESSED UP, OIL LEAKS, TRANSMISSION LEAKS, COOLANT LEAKS, CONTROL ARMS HAVE RUSTED OUT ON BOTH SIDES BUT WE'RE WELDED (WHICH MAKES THEM WEAKER) I'VE BROKEN DOWN 4 TIMES IN A WEEK IN THIS VEHICLE BUT MY CONTRACTOR IN ITS IN ME DRIVING IT. *TR

NHTSA ID
10639204
Incident
Aug 27, 2014
Mileage
1,316,999 mi
Brakes
Filed Mar 19, 2011

UNDERCARRIAGE STEEL BRAKE LINES RUPTURED CAUSED BY ROAD SALT CORROSION RESULTING IN TOTAL LOSS OF BRAKES. *TR

NHTSA ID
10392234
Incident
Mar 4, 2011
Mileage
80,679 mi
Interior & seats
Filed Dec 24, 2010

DOOR LOCK IS NOT WORKING ON DRIVERS SIDE OF CHEVY S-10 2002 , I WANT TO SEE IF MY VEHICLE IS ON LIST FOR REPAIR OF THIS PROBLEM. *TR

NHTSA ID
10372330
Incident
Dec 20, 2010
Mileage
85,000 mi
Engine
Filed Oct 24, 2010

1. SUB QUALITY BOLTS USED TO HOLD MANIFOLD TO HEADS MANIFOLD BECAME LOOSE FROM HEADS 2. TRUCK HAD 49,695 MILES AND ALL TWELVE BOLTS HAD TO BE REPLACED AS THEY WERE BROKEN AND RUSTED CAUSING SAFETY HAZARD. 3. MANIFOLD WAS REMOVED AND TWELVE NEW BOLTS WERE USED TO REPLACED DEFECTIVE BOLTS. *TR

NHTSA ID
10362122
Incident
Oct 22, 2010
Mileage
49,695 mi
Brakes
Filed Oct 5, 2009

SERVICE BRAKES, HYDRAULIC:ANTILOCK. MY PICKUP TRUCK 2002 CHEVROLET SILVERADO 2500 HD EXPERIENCES UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION AT SPEEDS LESS THAN 20 MPH. SAME AS NHTSA RECALL # 05V37900. THAT RECALL IS FOR ONLY SILVERADOS NOT SILVERADO 2500 HD. THERE IS A CURRENT PROBLEM THAT EXISTS ON MY TRUCK AND SHOULD BE LOOKED INTO. I HAVE LIVED IN MICHIGAN THE WHOLE TIME I HAVE OWNED THIS TRUCK. THE BRAKES PULSE AT LOWER SPEEDS AND I HAVE TO ALLOW FOR EXTRA STOPPING DISTANCE TO MAKE SURE I DON'T HIT SOMEONE ELSE. SAME ISSUE AS NHTSA RECALL 05V37900. VEHICLE HAS NOT BEEN FIXED YET, IF YOU WOULD WANT TO CHECK THIS OUT ON A VEHICLE THAT IS CURRENTLY HAVING THIS PROBLEM YOU ARE WELCOME TO CHECK IT OUT. *TR

NHTSA ID
10286344
Incident
Sep 29, 2009
Mileage
69,000 mi
Engine
Filed Aug 16, 2009

2002 CHEVY SILVERADO STALLS/ "DIES" "CUTS- OUT WHILE DRIVING TOOK TO DEALER THEY TESTED IT SAID NOTHING WAS WRONG WE PAID FOR TESTING- TRUCK CONTINUED TO HAVE PROBLEM TOOK TO DIFFERENT DEALER FUEL SENSOR WAS BAD IT WAS REPLACED. TRUCK CONTINUES TO HAVE SAME PROBLEM. *TR

NHTSA ID
10280572
Incident
Jan 1, 2008
Mileage
50,000 mi
Electrical
Filed Nov 15, 2008

MY 2002 GM SILVERADO HD 2500 8.1 ENGINE STALLS AT ALL SPEEDS. THIS WILL USUALLY HAPPEN WITH IN THE FIRST 15 MIN OF DRIVING TIME . BUT NOT EVERY TIME, WHEN IT STALLS I PULL OVER WAIT ABOUT 2 TO 3 MIN AND IT WILL USUALLY START AND FUN FINE. I HAVE HAD THE TRUCK CHECKED ON A SCANNER WITH NO ERROR CODE. I TOW A CAR TRAILER BEHIND THIS TRUCK AND THIS IS NOT A GOOD THING TO HAPPEN WILE TRAVELING ON INTERSTATE HWY AT 70 MPH. HELP *TR

NHTSA ID
10248873
Incident
Nov 11, 2008
Mileage
22,300 mi
Body & structureElectrical
Filed Aug 14, 2008

I HAVE A 2002 CHEVY SILVERADO 1500 AUTO. MY BATTERY WEAKENED, SO I CHANGED IT. THEN MY BRAND NEW BATTERY DIED WITHIN A FEW MINUTES. CHARGED THE BATTERY, AGAIN THE SAME PROBLEM. TOOK IT IN ON 8/11/08 TO HAVE IT DIAGNOSED .MECHANIC SAID MY RADIO IS ABSORBING THE BATTERY. I HAVE THEE ORIGINAL RADIO THAT CAME WITH THEE VEHICLE. THE ONLY WAY TO DRIVE MY TRUCK WITH OUT THE RADIO ABSORBING THE BATTERY, WAS TO DISCONNECT THE RADIO FUSE. THIS PROBLEM ALSO TRIGGERED MY SECURITY LIGHT TO COME ON. NOW I'M UNABLE TO READ MY SPEED DOMETER,MILEAGE, GAS, TEMPERATURE, OIL GAGE AND RADIO. MY LIGHTS ON MY DASH BOARD NO LONGER LIGHTS UP. VEHICLE IS INOPERATIVE PAINT ON MY VEHICLE IS BUBBLING/CHIPPING ON MY FRONT HOOD AND SIDES. THIS VEHICLE HAS NEVER BEEN REPAINTED. *TR

NHTSA ID
10238107
Incident
May 10, 2008
Brakes
Filed Jan 22, 2008

ABS LIGHT STAYS ON ANTILOCK BRAKE MODULE IS DEFECTIVE BRAKES LOCK UP YOU HAVE NO BRAKES. *TR

NHTSA ID
10215659
Incident
Jan 22, 2008
Mileage
86,000 mi
Fuel systemTransmission
Filed Jul 12, 2007

I PURCHASED VEHICLE USED WITH 11500 MILES ON IT FROM A USED CAR DEALERSHIP HERE IN MONROE, LOUISIANA. I RECEIVED NOTIFICATION OF A FAULTY TAILGATE CABLE AND FUEL FILTER FOR THE 6.6 DURAMAX DIESEL. I SCHEDULED AN APPOINTMENT WITH THE LOCAL DEALERSHIP AND HAD THIS TAKEN CARE OFF. WHEN I WAS AT THE DEALERSHIP I MET A CONSTRUCTION COMPANY OWNER AND HE SAW ME DRIVE UP IN THE TRUCK. HE ASKED IF I HAVE HAD ANY TROUBLE WITH THE FUEL INJECTIONS. I ADVISED HIM I HAVE NOT NOTICED ANY DIFFERENCE IN THE FUEL ECONOMY OR LEAKING FUEL. HE HAD THREE DURAMAX DIESELS AND ALL OF THEM HAD FUEL INJECTION PROBLEMS. HOWEVER, ALL OF THEM WERE SLIGHTLY OVER THE MILEAGE LIMIT TO BE COVERED UNDER THE FACTORY WARRANTY. SINCE THEN I QUESTIONED IF THERE WAS SOMETHING WRONG WITH THE FUEL INJECTION. I RECENTLY HAD TO PUT THE TRUCK IN THE SHOP TO SERVICE THE TRANSMISSION AND THE SHOP PLACED IT ON THE COMPUTER AND NOTICED A FUEL INJECTION ERROR CODE. I CALLED THE DEALERSHIP AFTERWARDS TO GET A ROUND ABOUT ESTIMATE BEFORE I TOOK THE TRUCK IN FOR REPAIR AND THE TECHNICIAN ADVISED ME THAT EACH FUEL INJECTOR WOULD COST $400.00 PLUS LABOR ON EACH FUEL INJECTOR FOR COMPLETE OVERALL. LETS JUST SAY I WAS STILL DRIVING THE TRUCK UN REPAIRED. CAN YOU PLEASE LOOK INTO THIS AND SEE IF YOU HAVE RECEIVED ANY OTHER COMPLAINTS REGARDING THIS PROBLEM. *AK

NHTSA ID
10196235
Incident
Apr 20, 2007
Mileage
125,000 mi
Engine
Filed Jul 8, 2007

DURING THE WINTER MONTHS OF 2004-2005 WHILE RESIDING AT OUR HOME IN ARIZONA THE 2002 CHEVROLET PICKUP WITH AN 8.1 LITER ENGINE BEGAN TO STOP RUNNING WITHOUT ANY INDICATION OF ANY KIND OF WARNING OR IMPENDING PROBLEM WHATSOEVER. THIS WOULD HAPPEN OFTEN TIMES WHILE TRAVELING IN EXTREMELY HEAVY TRAFFIC IN THE PHOENIX AREA, CREATING AN UNSAFE SITUATION FOR BOTH OURSELVES AND PASSENGERS IN THE VEHICLE, AND THOSE DRIVERS AROUND US. WE WOULD NEVER KNOW AT ANY GIVEN TIME WHEN THIS WOULD HAPPEN. WE MANAGED TO GET THE VEHICLE BACK TO THE DEALERSHIP HERE IN IOWA. THE DEALERSHIP WAS VERY UNCOOPERATIVE ABOUT APPROACHING GENERAL MOTORS TO RESOLVE THE PROBLEM AS A SAFETY ISSUE. WE DO UNDERSTAND THAT IT WAS MORE THAN A SINGLE VEHICLE OCCURRENCE SINCE I HAVE CONVERSED WITH SEVERAL OTHER PEOPLE WHO OWN A SIMILAR ENGINE VEHICLE AND HAD SIMILAR PROBLEM. THE DEALER FINALLY DID RESOLVED THE PROBLEM BY CHANGING THE CRANK SHAFT SENSORS WITH AN ACCOMPANIED APPROXIMATE $375 REPAIR BILL. I DID NOT THINK THAT GENERAL MOTORS HAS DEALT WITH OWNERS OF THIS TYPE OF VEHICLE AND HOPEFULLY THEY WILL EVENTUALLY CONCEDE TO THE FACT THAT THIS WAS A CASE OF POOR ENGINEERING. INCIDENTLY, THIS ENGINE WAS DOCUMENTED WITH A 100,000 MILE WARRANTY BUT THE DEALERSHIP AND GENERAL MOTORS SAW FIT TO DENY THAT COVERAGE SINCE THEY SAID THE CRANK SHAFT SENSORS WERE NOT PART OF THE ENGINE. THIS SOUNDED A LITTLE IRONICAL. *AK

NHTSA ID
10195588
Incident
Dec 31, 2004
Mileage
71,000 mi
Brakes
Filed Apr 17, 2007

BOUGHT A 2002 SILVERADO AND THE ABS LIGHT CAME ON. TOOK TO DEALER, SAID IT WAS THE MODULE. 1800.00 TO FIX, AFTER SPENDING 13000.00 ON TRUCK, I DONT THINK SO. AK

NHTSA ID
10188094
Incident
Apr 15, 2007
Steering
Filed Mar 21, 2007

COMPLETE FAILURE OF STEERING. *AK

NHTSA ID
10185724
Incident
Mar 20, 2007
Mileage
71,000 mi
Transmission
Filed Mar 18, 2007

THE GEAR POSITION SENSOR ON THE SIDE OF THE ALLISON TRANSMISSION FAILED IN TRAFFIC DURING RAINY CONDITIONS CAUSING THE TRANSMISSION TO QUIT WORKING. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND GET THE TRANSMISSION TO SHIFT INTO DEFAULT SECOND AND MAKE IT TO A REPAIR SHOP WHERE I GOT THE PART REPLACED HOPEFULLY WITH AN IMPROVED PART. MY TRUCK IS A 2002 CHEVROLET K2500.

NHTSA ID
10185425
Incident
Sep 21, 2006
Mileage
93,000 mi
Body & structure
Filed Jun 2, 2006

CABLES HOLDING TAILGATE BROKE -BOTH. *NM

NHTSA ID
10158857
Incident
Mar 1, 2006
Mileage
25,000 mi
Fuel system
Filed Dec 16, 2005

THERE WAS NO "INCIDENT". MY COMPLAINT IS ABOUT THE GAS MILEAGE OF MY VEHICLE. IT IS GETTING 8.5 TO 9 MPG AROUND TOWN. *JB

NHTSA ID
10145435
Incident
Sep 19, 2002
Brakes
Filed Oct 25, 2005

ANTI-LOCK BRAKES COME ON WHEN STOPPING AT SLOW SPEEDS 3-10 MPH VEHICLE ANTI-LOCK BRAKE LIGHT IS NOT COMING ON CHEVY HAS RECALLED VEHICLE IN 14 OTHER STATES, CAMPAIGN #05V37900. *JB

NHTSA ID
10140761
Incident
Oct 25, 2005
Brakes
Filed Oct 25, 2005
Crash reported

(1) ANTILOCK BRAKES ENGAGING WHEN NOT NECESSARY (2) WHEN BRAKES WERE APPLIED THE ANTILOCK BRAKES WERE ENGAGED MAKING NORMAL BRAKING LESS EFFECTIVE AND BECAUSE OF THIS PROBLEM, ONE TIME PULLING INTO OUR DRIVEWAY WHEN APPLYING BRAKES, THE TRUCK DIDN'T STOP IN TIME AND WAS SMASHED INTO THE BACK OF ANOTHER TRUCK SITTING IN DRIVEWAY (3) THE TRUCK WAS TAKEN TO GET THIS PROBLEM FIXED WHICH REQUIRED THE INSTALLATION OF A NEW SPEED SENSOR ON DRIVER'S FRONT SIDE WHICH WAS BROKE IN HALF AND A GM SENSOR OPERATION ON BOTH FRONT BEARINGS WAS PERFORMED. *NM

NHTSA ID
10140701
Incident
Oct 9, 2005
Mileage
42,650 mi
Brakes
Filed Sep 12, 2005

2002 SILVERADO. ABS SYSTEM ENGAGING WHEN SLOWING CAUSING VEHICLE NOT TO STOP. *NM

NHTSA ID
10136267
Incident
Sep 11, 2005
Mileage
38,840 mi
Steering
Filed Sep 6, 2005

INNER TIE ROD END CAME UNSCREWED AND CAUSED TOTAL LOSS OF STEERING. *JB

NHTSA ID
10135380
Incident
Jul 14, 2005
Mileage
57,500 mi
Brakes
Filed Jul 15, 2005

I PURCHASED A 2002 CHEVROLET PICKUP (VEHICAL SERIAL # 1GCEK14W82Z42909 ) IN AUGUST OF 2002 FROM WHITAKER & SON, SIDNEY, N. Y. ON 10/ 31/O3. I WAS PURCHASING TIRES FROM KOST TIRE. BINGHAMTON, N.Y. AND WAS NOTIFIED THAT REAR BRAKE ROTOR WAS DETERIORTATING. I THEN TOOK THE TRUCK (26,744 MILEAGE) BACK TO WHITAKER AND SON AND THE DETERIORATING ROTOR AND BRAKE WORK WAS ACCOMPLISHED ON 11/6/03 UNDER WARRANTY. I WAS TOLD THAT THIS BRAKE SYSTEM DETERIORATION WAS NOT UNUSAL. I WAS TOLD THAT GENERAL MOTORS WAS FRANTICALLY WORKING ON THE PROBLEM AND IT WAS ONLY OCCURRING IN THE N.E., U.S.A. WHERE A LOT OF SALT IS USED ON THE ROADS IN THE WINTER TO DEICE THE ROADS. THEN IN MAY 2005 I HEARD A GRINDING SOUND WHEN THE BRAKES WERE APPLIED. I THEREFORE BROUGHT THE TRUCK (MILEAGE 62,058 MILES) BACK TO WHITAKER AND THE REAR BRAKE ROTORS & PADS WERE REPLACED. I CONTACTED GENERAL MOTORS AND THEN WHITAKER AND I WAS TOLD THIS BRAKE PROBLEM WAS IN ALL MAKES OF VEHICLES WITH REAR DISC BRKAES IN THE NORTHEAST U.S.A. FROM THE YEAR 1999- 2004. I DID PAY THE WHITAKER & SON, INC. BILL FOR THE BRAKE PROBLEM ON 7/14/05. I HAVE TALKED TO 2 OTHER MECHANICS COCNERNING THIS PROBLEM AND THEY SAID IT WAS OCCURRING. THEY WERE REPLACING A LOT OF RUSTED AND PITTED REAR DISC BRAKE ROTORS. PAUL VETRONE, VETRONE MOTOR SALES, E. FRONT ST. IN HANCOCK, N.Y. (VEHICLE REPAIR AND TOWING) SAID ROTOR REPLADCEMENT IS OCCURRING QUITE SYSTEMATICALLY EVERY 20,000 MILES OR SO. ALSO MY SON USES A CHEVY PICKUP 2004 AND THE REAR BRAKE ROTOR DETERIORATED ON THIS COMPANY VEHICLE AFTER ONLY 18,000 MILES. GENERAL MOTORS ADVERTISES THE THE PICKUPS AS BEING STONG "LLIKE A ROCK" PUT DOES NOT INFORM ANYONE THAT THEY WILL MOST LIKELY BE REPLACING REAR DISC BRAKE ROTORS EVERY 18,000 TO 26,000 MILES. THE OPERATORS MANUEL DOES NOT SAY TO REPLACE THE REAR DISC BRAKE ROTORS EVERY 18,000.

NHTSA ID
10128915
Incident
May 18, 2005
Mileage
25,965 mi
Suspension
Filed Apr 14, 2005

WHEEL BEARING ON 2002 CHEVROLET 2500HD 4X4 4DR. REPLACED THREE OF THEM AND ON MY FOURTH FROM DEALER. *AK

NHTSA ID
10116924
Incident
Apr 8, 2005
Mileage
30,000 mi
Transmission
Filed Apr 13, 2005

I BOUGHT MY TRUCK USED IN JANUARY 2004, AT EXACTLY 51,000 MILES TRUCK MADE A LOUD POP UNDERNEATH WHILE TURNING ON ROAD. I LOST MY REVERSE, SECOND AND OVERDRIVE GEARS. 1ST WORKS OKAY, AND SOMETIMES IT WOULD JUMP INTO 3RD. HAVN'T DROVE THE TRUCK SINCE THEN AND MY DEALER EXPECTS ME TO PAY A DIAGNOSTIC FEE AND PRICE FOR TRANSMISSION. I HAVE HAD THE TRUCK, ABOUT 13 MONTHS. I AM CONTACTING GM TO SEE WHAT THEY TELL ME. I HAVE SO FAR SEEN NUMEROUS COMPLAINTS WITH THIS SAME PROBLEM. THE SUN REACTION SHELL. GM BULLETIN SAYS THAT THE SHELL WASNT HEAT TREATED ENOUGH IN 2002 YEARS AND WILL BREAK. BUT NO RECALL.*AK

NHTSA ID
10116886
Incident
Mar 1, 2005
Mileage
51,089 mi
Tires & wheels
Filed Feb 22, 2005

PROBLEMS WITH REMOVING THE SPARE TIRE. TOOK TO SEVERAL TIRE STORES AND THEY COULD NOT REMOVE IT. BOTH TIRE VENDORS SAID THEY HAVE HAD PROBLEMS WITH THE SPARE TIRE. AFTER TAKING TRUCK BACK TO DEALER THEY SAID THEY WOULD HAVE TO CUT SOMETING ON THE FRAM AND IT WOULD BE $40. THIS OBVIOUSLY HAS HAPPENED BEFORE AND SHOULD BE COVERED.*AK

NHTSA ID
10111975
Incident
Feb 22, 2002
Transmission
Filed Jan 18, 2005

MY HUSBAND WAS DRIVING HOME, HEARD A LOUD POP AND THE TRANSMISSION FAILED - WOULD NOT GO IN REVERSE, MADE A LOUD NOISE EVEN IN NEUTRAL AND PARK. AFTER TEARING DOWN THE TRANSMISSION, FOUND THAT THE REACTION SUNSHELL HAD GONE BAD. I FOUND THAT SEVERAL DIFFERENT MECHANICS/DEALERSHIPS HAVE REPAIRED THIS PROBLEM IN AN UNUSUALLY HIGH VOLUME. UPDATED PART ISSUED BUT NO RECALL. TRUCK HAS JUST OVER 60000 MILES - JUST OUT OF WARRANTY. HAVE TO MAKE PAYMENT OF $1600 TO HAVE FIXED. GETTING THE RUNAROUND FROM GM. PURCHASED THE TRUCK USED JUST 10 MONTHS AGO FROM A CERTIFIED GM USED CAR DEALER. WHY IF A KNOW PROBLEM, WASN'T IT FIXED BEFORE BEING SOLD? *NM

NHTSA ID
10106580
Incident
Jan 15, 2005
Mileage
66,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Narrow this down by component

Categories with enough reports to have a page of their own

Data sources

Data on this page last refreshed .