RoadVitals

2002 Chevrolet Chevrolet Truck

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
37
Latest Sep 26, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 37 NHTSA owner-reported complaints for the 2002 Chevrolet Chevrolet Truck, most frequently naming the brakes, transmission and tires & wheels categories. 1 NHTSA investigation names it; and 22 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes920.9%
  • Transmission614.0%
  • Tires & wheels49.3%
  • Steering49.3%
  • Engine49.3%
  • Fuel system37.0%
  • Body & structure37.0%
  • Powertrain (other)37.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA04012ClosedEngineering Analysis

HYDRAULIC PUMP FAILRES

Opened Apr 30, 2004
Closed Feb 28, 2005

GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.

SERVICE BRAKES, HYDRAULIC:POWER ASSISTLed to recall 05V005000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 37
Body & structureBrakesFuel system+1 more
Filed Sep 26, 2014

VEHICLE WOULDN'T DRIVE OVER 15 MPH AS IF I LOST ALL OF MY TORQUE. MECHANIC LOOKED AT VEHICLE TO SEE WHAT WAS WRONG AND FOUND OUT MULTIPLE ISSUES INCLUDING: FRONT AND REAR BRAKES BARELY WORKING, MASTER CYLINDERS MESSED UP, OIL LEAKS, TRANSMISSION LEAKS, COOLANT LEAKS, CONTROL ARMS HAVE RUSTED OUT ON BOTH SIDES BUT WE'RE WELDED (WHICH MAKES THEM WEAKER) I'VE BROKEN DOWN 4 TIMES IN A WEEK IN THIS VEHICLE BUT MY CONTRACTOR IN ITS IN ME DRIVING IT. *TR

NHTSA ID
10639204
Incident
Aug 27, 2014
Mileage
1,316,999 mi
Brakes
Filed Mar 19, 2011

UNDERCARRIAGE STEEL BRAKE LINES RUPTURED CAUSED BY ROAD SALT CORROSION RESULTING IN TOTAL LOSS OF BRAKES. *TR

NHTSA ID
10392234
Incident
Mar 4, 2011
Mileage
80,679 mi
Interior & seats
Filed Dec 24, 2010

DOOR LOCK IS NOT WORKING ON DRIVERS SIDE OF CHEVY S-10 2002 , I WANT TO SEE IF MY VEHICLE IS ON LIST FOR REPAIR OF THIS PROBLEM. *TR

NHTSA ID
10372330
Incident
Dec 20, 2010
Mileage
85,000 mi
Engine
Filed Oct 24, 2010

1. SUB QUALITY BOLTS USED TO HOLD MANIFOLD TO HEADS MANIFOLD BECAME LOOSE FROM HEADS 2. TRUCK HAD 49,695 MILES AND ALL TWELVE BOLTS HAD TO BE REPLACED AS THEY WERE BROKEN AND RUSTED CAUSING SAFETY HAZARD. 3. MANIFOLD WAS REMOVED AND TWELVE NEW BOLTS WERE USED TO REPLACED DEFECTIVE BOLTS. *TR

NHTSA ID
10362122
Incident
Oct 22, 2010
Mileage
49,695 mi
Brakes
Filed Oct 5, 2009

SERVICE BRAKES, HYDRAULIC:ANTILOCK. MY PICKUP TRUCK 2002 CHEVROLET SILVERADO 2500 HD EXPERIENCES UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION AT SPEEDS LESS THAN 20 MPH. SAME AS NHTSA RECALL # 05V37900. THAT RECALL IS FOR ONLY SILVERADOS NOT SILVERADO 2500 HD. THERE IS A CURRENT PROBLEM THAT EXISTS ON MY TRUCK AND SHOULD BE LOOKED INTO. I HAVE LIVED IN MICHIGAN THE WHOLE TIME I HAVE OWNED THIS TRUCK. THE BRAKES PULSE AT LOWER SPEEDS AND I HAVE TO ALLOW FOR EXTRA STOPPING DISTANCE TO MAKE SURE I DON'T HIT SOMEONE ELSE. SAME ISSUE AS NHTSA RECALL 05V37900. VEHICLE HAS NOT BEEN FIXED YET, IF YOU WOULD WANT TO CHECK THIS OUT ON A VEHICLE THAT IS CURRENTLY HAVING THIS PROBLEM YOU ARE WELCOME TO CHECK IT OUT. *TR

NHTSA ID
10286344
Incident
Sep 29, 2009
Mileage
69,000 mi
Engine
Filed Aug 16, 2009

2002 CHEVY SILVERADO STALLS/ "DIES" "CUTS- OUT WHILE DRIVING TOOK TO DEALER THEY TESTED IT SAID NOTHING WAS WRONG WE PAID FOR TESTING- TRUCK CONTINUED TO HAVE PROBLEM TOOK TO DIFFERENT DEALER FUEL SENSOR WAS BAD IT WAS REPLACED. TRUCK CONTINUES TO HAVE SAME PROBLEM. *TR

NHTSA ID
10280572
Incident
Jan 1, 2008
Mileage
50,000 mi
Electrical
Filed Nov 15, 2008

MY 2002 GM SILVERADO HD 2500 8.1 ENGINE STALLS AT ALL SPEEDS. THIS WILL USUALLY HAPPEN WITH IN THE FIRST 15 MIN OF DRIVING TIME . BUT NOT EVERY TIME, WHEN IT STALLS I PULL OVER WAIT ABOUT 2 TO 3 MIN AND IT WILL USUALLY START AND FUN FINE. I HAVE HAD THE TRUCK CHECKED ON A SCANNER WITH NO ERROR CODE. I TOW A CAR TRAILER BEHIND THIS TRUCK AND THIS IS NOT A GOOD THING TO HAPPEN WILE TRAVELING ON INTERSTATE HWY AT 70 MPH. HELP *TR

NHTSA ID
10248873
Incident
Nov 11, 2008
Mileage
22,300 mi
Body & structureElectrical
Filed Aug 14, 2008

I HAVE A 2002 CHEVY SILVERADO 1500 AUTO. MY BATTERY WEAKENED, SO I CHANGED IT. THEN MY BRAND NEW BATTERY DIED WITHIN A FEW MINUTES. CHARGED THE BATTERY, AGAIN THE SAME PROBLEM. TOOK IT IN ON 8/11/08 TO HAVE IT DIAGNOSED .MECHANIC SAID MY RADIO IS ABSORBING THE BATTERY. I HAVE THEE ORIGINAL RADIO THAT CAME WITH THEE VEHICLE. THE ONLY WAY TO DRIVE MY TRUCK WITH OUT THE RADIO ABSORBING THE BATTERY, WAS TO DISCONNECT THE RADIO FUSE. THIS PROBLEM ALSO TRIGGERED MY SECURITY LIGHT TO COME ON. NOW I'M UNABLE TO READ MY SPEED DOMETER,MILEAGE, GAS, TEMPERATURE, OIL GAGE AND RADIO. MY LIGHTS ON MY DASH BOARD NO LONGER LIGHTS UP. VEHICLE IS INOPERATIVE PAINT ON MY VEHICLE IS BUBBLING/CHIPPING ON MY FRONT HOOD AND SIDES. THIS VEHICLE HAS NEVER BEEN REPAINTED. *TR

NHTSA ID
10238107
Incident
May 10, 2008

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB-10-08-50-003B

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE

010730042

POWER TRAIN:AUTOMATIC TRANSMISSION

SOME VEHICLES MAY EXHIBIT A CLUNK NOISE THAT CAN BE HEARD ON A 2-3 UPSHIFT ON 2002 AND PRIOR LIGHT DUTY TRUCKS. *TT UPDATE. 2007 AND PRIOR PASSENGER CARS AND LIGHT DUTY TRUCKS. *KB

010846004

EQUIPMENT:ELECTRICAL

VEHICLE INTEGRATION OF CELLULAR PHONES AND NORMAL OPERATING CHARACTERISTICS. *TT

010089011A

NEW TECHNICAL ASSISTANCE INFORMATION FORM FOR 2002 AND PRIOR PASSENGER VEHICLES AND TRUCKS. *TT TO INCLUDE 2005 MODELS. THIS BULLETIN REPLACES PREVIOUS DATED 08/01/01. *TT

031803

STEERING

A CLUNK NOISE COMING FROM UNDER THE HOOD THAT ALSO CAN BE FELT IN THE STEERING WHEEL. *TT *JB

121202

POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

NEW TRANSMISSION OIL COOLING SYSTEM FLUSHING TOOL. 1998 AND 2003 CHEVROLET AND GMC MEDIUM DUTY TRUCKS EQUIPPED WITH 4L80E AUTOMATIC TRANSMISSIONS. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Chevrolet Truck by model year
YearComplaintsRecallsInvestigationsIssue Index
2003400137.2
2002Viewing370134.5
2001210142.5
2000190137.2
1999351036.2
1998331040.6
1997481145.9
1996491348.9
1995531144.4
1994351140.7
1993130243.7
1992130141.9
1991130142.5
1990110138.8
1989140044.0
1988150041.2
1987402—
1986412—
1985512—
1984302—
1983102—
1982102—
1981202—
1980123—
1979232—
1978232—
1977412—
1976202—
1975002—
1974212—
1973002—
1972200—
1970010—
1967010—
1966010—
1965010—
1964010—
1963010—
1962210—
1961010—
1960010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.