RoadVitals

2002 Chevrolet Chevrolet Truck Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
37
Latest Sep 26, 2014
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
13
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Chevrolet Chevrolet Truck, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes920.9%
  • Transmission614.0%
  • Tires & wheels49.3%
  • Steering49.3%
  • Engine49.3%
  • Fuel system37.0%
  • Body & structure37.0%
  • Powertrain (other)37.0%
  • Electrical24.7%
  • Driver assistance24.7%
  • Visibility12.3%
  • Interior & seats12.3%
  • Suspension12.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

9
reports

From owner reports, verbatim

VEHICLE WOULDN'T DRIVE OVER 15 MPH AS IF I LOST ALL OF MY TORQUE. MECHANIC LOOKED AT VEHICLE TO SEE WHAT WAS WRONG AND FOUND OUT MULTIPLE ISSUES INCLUDING: FRONT AND REAR BRAKES BARELY WORKING, MASTER CYLINDERS MESSED UP, OIL LEAKS, TRANSMISSION LEAKS, COOLANT LEAKS, CONTROL ARMS HAVE RUSTED OUT ON BOTH SIDES BUT WE'RE WELDED (WHICH MAKES THEM WEAKER) I'VE BROKEN DOWN 4 TIMES IN A WEEK IN THIS VEHICLE BUT MY CONTRACTOR IN ITS IN ME DRIVING IT. *TR

NHTSA ID 10639204 · filed Sep 26, 2014

UNDERCARRIAGE STEEL BRAKE LINES RUPTURED CAUSED BY ROAD SALT CORROSION RESULTING IN TOTAL LOSS OF BRAKES. *TR

NHTSA ID 10392234 · filed Mar 19, 2011
All 9 reports naming brakes

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

6
reports

From owner reports, verbatim

I PURCHASED VEHICLE USED WITH 11500 MILES ON IT FROM A USED CAR DEALERSHIP HERE IN MONROE, LOUISIANA. I RECEIVED NOTIFICATION OF A FAULTY TAILGATE CABLE AND FUEL FILTER FOR THE 6.6 DURAMAX DIESEL. I SCHEDULED AN APPOINTMENT WITH THE LOCAL DEALERSHIP AND HAD THIS TAKEN CARE OFF. WHEN I WAS AT THE DEALERSHIP I MET A CONSTRUCTION COMPANY OWNER AND HE SAW ME DRIVE UP IN THE TRUCK. HE ASKED IF I HAVE HAD ANY TROUBLE WITH THE FUEL INJECTIONS. I ADVISED HIM I HAVE NOT NOTICED ANY DIFFERENCE IN THE FUEL ECONOMY OR LEAKING FUEL. HE HAD THREE DURAMAX DIESELS AND ALL OF THEM HAD FUEL INJECTION PROBLEMS. HOWEVER, ALL OF THEM WERE SLIGHTLY OVER THE MILEAGE LIMIT TO BE COVERED UNDER THE FACTORY WARRANTY. SINCE THEN I QUESTIONED IF THERE WAS SOMETHING WRONG WITH THE FUEL INJECTION. I RECENTLY HAD TO PUT THE TRUCK IN THE SHOP TO SERVICE THE TRANSMISSION AND THE SHOP PLACED IT ON THE COMPUTER AND NOTICED A FUEL INJECTION ERROR CODE. I CALLED THE DEALERSHIP AFTERWARDS TO GET A ROUND ABOUT ESTIMATE BEFORE I TOOK THE TRUCK IN FOR REPAIR AND THE TECHNICIAN ADVISED ME THAT EACH FUEL INJECTOR WOULD COST $400.00 PLUS LABOR ON EACH FUEL INJECTOR FOR COMPLETE OVERALL. LETS JUST SAY I WAS STILL DRIVING THE TRUCK UN REPAIRED. CAN YOU PLEASE LOOK INTO THIS AND SEE IF YOU HAVE RECEIVED ANY OTHER COMPLAINTS REGARDING THIS PROBLEM. *AK

NHTSA ID 10196235 · filed Jul 12, 2007

THE GEAR POSITION SENSOR ON THE SIDE OF THE ALLISON TRANSMISSION FAILED IN TRAFFIC DURING RAINY CONDITIONS CAUSING THE TRANSMISSION TO QUIT WORKING. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND GET THE TRANSMISSION TO SHIFT INTO DEFAULT SECOND AND MAKE IT TO A REPAIR SHOP WHERE I GOT THE PART REPLACED HOPEFULLY WITH AN IMPROVED PART. MY TRUCK IS A 2002 CHEVROLET K2500.

NHTSA ID 10185425 · filed Mar 18, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

4
reports

From owner reports, verbatim

PROBLEMS WITH REMOVING THE SPARE TIRE. TOOK TO SEVERAL TIRE STORES AND THEY COULD NOT REMOVE IT. BOTH TIRE VENDORS SAID THEY HAVE HAD PROBLEMS WITH THE SPARE TIRE. AFTER TAKING TRUCK BACK TO DEALER THEY SAID THEY WOULD HAVE TO CUT SOMETING ON THE FRAM AND IT WOULD BE $40. THIS OBVIOUSLY HAS HAPPENED BEFORE AND SHOULD BE COVERED.*AK

NHTSA ID 10111975 · filed Feb 22, 2005

GOODYEAR, WRANGLER RT/S SAFETY DEFECTS - SIDEWALL BULGES AND BUMPS. ONLY 8,000-MILES ON THE TIRES. THE FIRST SIGN THAT SOMETHING WRONG WAS THE DEVELOPMENT OF AN "OSCILLATING ROTATIONAL NOICE" WHEN DRIVING. IT GREW LOUDER WITH TIME. I TOOK THE VEHICLE TO A GM DEALER TO CHECK THE BEARINGS, BRAKES, ALLIGNMENT, , ETC. FOR A PORBLEM. NONE WAS FOUND. THEN A "THUMPING" SOUND AT LOW SPEEDS DEVELOPED. I HAD THE AUTO DEALER INSTALL MY SNOW TIRES AND ALL UNUSUAL SOUNDS AND "THUMPS" DISAPPEARED. THE TIRE MANUFACTURER ASKED ME TO TAKE THE TIRES TO A LOCAL DEALER FOR AN INSPECTION. THE DEALER SAYS THAT SIDEWALL BULGES AND BUMPS ARE NORMAL AND THAT GOODYEAR WILL NOT REPLACE THE DEFECTIVE TIRES. THERE ARE ONLY ABOUT 8,000-MILES ON THE GOODYEAR WRANGLER TIRES. I CAN ONLY BELIEVE THAT THERE IS A SERIOUS MANUFACTURING AND SAFETY DEFECT WITH TIRES THAT DEVELOP BULGES, BUMPS, MAKE ROTATIONAL SOUNDS AND THUMPING NOISES. I THINK THERE COULD BE A SERIOUS SAFETY DEFECT AT HAND THAT THE MANUFACTURER WILL NOT ACKNOWLEDGE AND REPAIR THROUGH TIRE REPLACEMENT AND INVESTIGATION OF THE PROBLEM. PROMPT ACTION COULD SAVE LIVES, APPARENTLY NOT A TOP PRIORITY. *AK

NHTSA ID 10103052 · filed Dec 15, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

4
reports

From owner reports, verbatim

COMPLETE FAILURE OF STEERING. *AK

NHTSA ID 10185724 · filed Mar 21, 2007

INNER TIE ROD END CAME UNSCREWED AND CAUSED TOTAL LOSS OF STEERING. *JB

NHTSA ID 10135380 · filed Sep 6, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

4
reports

From owner reports, verbatim

1. SUB QUALITY BOLTS USED TO HOLD MANIFOLD TO HEADS MANIFOLD BECAME LOOSE FROM HEADS 2. TRUCK HAD 49,695 MILES AND ALL TWELVE BOLTS HAD TO BE REPLACED AS THEY WERE BROKEN AND RUSTED CAUSING SAFETY HAZARD. 3. MANIFOLD WAS REMOVED AND TWELVE NEW BOLTS WERE USED TO REPLACED DEFECTIVE BOLTS. *TR

NHTSA ID 10362122 · filed Oct 24, 2010

2002 CHEVY SILVERADO STALLS/ "DIES" "CUTS- OUT WHILE DRIVING TOOK TO DEALER THEY TESTED IT SAID NOTHING WAS WRONG WE PAID FOR TESTING- TRUCK CONTINUED TO HAVE PROBLEM TOOK TO DIFFERENT DEALER FUEL SENSOR WAS BAD IT WAS REPLACED. TRUCK CONTINUES TO HAVE SAME PROBLEM. *TR

NHTSA ID 10280572 · filed Aug 16, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

3
reports

From owner reports, verbatim

VEHICLE WOULDN'T DRIVE OVER 15 MPH AS IF I LOST ALL OF MY TORQUE. MECHANIC LOOKED AT VEHICLE TO SEE WHAT WAS WRONG AND FOUND OUT MULTIPLE ISSUES INCLUDING: FRONT AND REAR BRAKES BARELY WORKING, MASTER CYLINDERS MESSED UP, OIL LEAKS, TRANSMISSION LEAKS, COOLANT LEAKS, CONTROL ARMS HAVE RUSTED OUT ON BOTH SIDES BUT WE'RE WELDED (WHICH MAKES THEM WEAKER) I'VE BROKEN DOWN 4 TIMES IN A WEEK IN THIS VEHICLE BUT MY CONTRACTOR IN ITS IN ME DRIVING IT. *TR

NHTSA ID 10639204 · filed Sep 26, 2014

I PURCHASED VEHICLE USED WITH 11500 MILES ON IT FROM A USED CAR DEALERSHIP HERE IN MONROE, LOUISIANA. I RECEIVED NOTIFICATION OF A FAULTY TAILGATE CABLE AND FUEL FILTER FOR THE 6.6 DURAMAX DIESEL. I SCHEDULED AN APPOINTMENT WITH THE LOCAL DEALERSHIP AND HAD THIS TAKEN CARE OFF. WHEN I WAS AT THE DEALERSHIP I MET A CONSTRUCTION COMPANY OWNER AND HE SAW ME DRIVE UP IN THE TRUCK. HE ASKED IF I HAVE HAD ANY TROUBLE WITH THE FUEL INJECTIONS. I ADVISED HIM I HAVE NOT NOTICED ANY DIFFERENCE IN THE FUEL ECONOMY OR LEAKING FUEL. HE HAD THREE DURAMAX DIESELS AND ALL OF THEM HAD FUEL INJECTION PROBLEMS. HOWEVER, ALL OF THEM WERE SLIGHTLY OVER THE MILEAGE LIMIT TO BE COVERED UNDER THE FACTORY WARRANTY. SINCE THEN I QUESTIONED IF THERE WAS SOMETHING WRONG WITH THE FUEL INJECTION. I RECENTLY HAD TO PUT THE TRUCK IN THE SHOP TO SERVICE THE TRANSMISSION AND THE SHOP PLACED IT ON THE COMPUTER AND NOTICED A FUEL INJECTION ERROR CODE. I CALLED THE DEALERSHIP AFTERWARDS TO GET A ROUND ABOUT ESTIMATE BEFORE I TOOK THE TRUCK IN FOR REPAIR AND THE TECHNICIAN ADVISED ME THAT EACH FUEL INJECTOR WOULD COST $400.00 PLUS LABOR ON EACH FUEL INJECTOR FOR COMPLETE OVERALL. LETS JUST SAY I WAS STILL DRIVING THE TRUCK UN REPAIRED. CAN YOU PLEASE LOOK INTO THIS AND SEE IF YOU HAVE RECEIVED ANY OTHER COMPLAINTS REGARDING THIS PROBLEM. *AK

NHTSA ID 10196235 · filed Jul 12, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

3
reports

From owner reports, verbatim

VEHICLE WOULDN'T DRIVE OVER 15 MPH AS IF I LOST ALL OF MY TORQUE. MECHANIC LOOKED AT VEHICLE TO SEE WHAT WAS WRONG AND FOUND OUT MULTIPLE ISSUES INCLUDING: FRONT AND REAR BRAKES BARELY WORKING, MASTER CYLINDERS MESSED UP, OIL LEAKS, TRANSMISSION LEAKS, COOLANT LEAKS, CONTROL ARMS HAVE RUSTED OUT ON BOTH SIDES BUT WE'RE WELDED (WHICH MAKES THEM WEAKER) I'VE BROKEN DOWN 4 TIMES IN A WEEK IN THIS VEHICLE BUT MY CONTRACTOR IN ITS IN ME DRIVING IT. *TR

NHTSA ID 10639204 · filed Sep 26, 2014

I HAVE A 2002 CHEVY SILVERADO 1500 AUTO. MY BATTERY WEAKENED, SO I CHANGED IT. THEN MY BRAND NEW BATTERY DIED WITHIN A FEW MINUTES. CHARGED THE BATTERY, AGAIN THE SAME PROBLEM. TOOK IT IN ON 8/11/08 TO HAVE IT DIAGNOSED .MECHANIC SAID MY RADIO IS ABSORBING THE BATTERY. I HAVE THEE ORIGINAL RADIO THAT CAME WITH THEE VEHICLE. THE ONLY WAY TO DRIVE MY TRUCK WITH OUT THE RADIO ABSORBING THE BATTERY, WAS TO DISCONNECT THE RADIO FUSE. THIS PROBLEM ALSO TRIGGERED MY SECURITY LIGHT TO COME ON. NOW I'M UNABLE TO READ MY SPEED DOMETER,MILEAGE, GAS, TEMPERATURE, OIL GAGE AND RADIO. MY LIGHTS ON MY DASH BOARD NO LONGER LIGHTS UP. VEHICLE IS INOPERATIVE PAINT ON MY VEHICLE IS BUBBLING/CHIPPING ON MY FRONT HOOD AND SIDES. THIS VEHICLE HAS NEVER BEEN REPAINTED. *TR

NHTSA ID 10238107 · filed Aug 14, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

3
reports

From owner reports, verbatim

VEHICLE WOULDN'T DRIVE OVER 15 MPH AS IF I LOST ALL OF MY TORQUE. MECHANIC LOOKED AT VEHICLE TO SEE WHAT WAS WRONG AND FOUND OUT MULTIPLE ISSUES INCLUDING: FRONT AND REAR BRAKES BARELY WORKING, MASTER CYLINDERS MESSED UP, OIL LEAKS, TRANSMISSION LEAKS, COOLANT LEAKS, CONTROL ARMS HAVE RUSTED OUT ON BOTH SIDES BUT WE'RE WELDED (WHICH MAKES THEM WEAKER) I'VE BROKEN DOWN 4 TIMES IN A WEEK IN THIS VEHICLE BUT MY CONTRACTOR IN ITS IN ME DRIVING IT. *TR

NHTSA ID 10639204 · filed Sep 26, 2014

DIFFERENTAL LOCKS SO HARD THAT TRUCK CAN NOT BE TURNED IN SAFE AND RESONABLE MANOR

NHTSA ID 10056853 · filed Feb 9, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

MY 2002 GM SILVERADO HD 2500 8.1 ENGINE STALLS AT ALL SPEEDS. THIS WILL USUALLY HAPPEN WITH IN THE FIRST 15 MIN OF DRIVING TIME . BUT NOT EVERY TIME, WHEN IT STALLS I PULL OVER WAIT ABOUT 2 TO 3 MIN AND IT WILL USUALLY START AND FUN FINE. I HAVE HAD THE TRUCK CHECKED ON A SCANNER WITH NO ERROR CODE. I TOW A CAR TRAILER BEHIND THIS TRUCK AND THIS IS NOT A GOOD THING TO HAPPEN WILE TRAVELING ON INTERSTATE HWY AT 70 MPH. HELP *TR

NHTSA ID 10248873 · filed Nov 15, 2008

I HAVE A 2002 CHEVY SILVERADO 1500 AUTO. MY BATTERY WEAKENED, SO I CHANGED IT. THEN MY BRAND NEW BATTERY DIED WITHIN A FEW MINUTES. CHARGED THE BATTERY, AGAIN THE SAME PROBLEM. TOOK IT IN ON 8/11/08 TO HAVE IT DIAGNOSED .MECHANIC SAID MY RADIO IS ABSORBING THE BATTERY. I HAVE THEE ORIGINAL RADIO THAT CAME WITH THEE VEHICLE. THE ONLY WAY TO DRIVE MY TRUCK WITH OUT THE RADIO ABSORBING THE BATTERY, WAS TO DISCONNECT THE RADIO FUSE. THIS PROBLEM ALSO TRIGGERED MY SECURITY LIGHT TO COME ON. NOW I'M UNABLE TO READ MY SPEED DOMETER,MILEAGE, GAS, TEMPERATURE, OIL GAGE AND RADIO. MY LIGHTS ON MY DASH BOARD NO LONGER LIGHTS UP. VEHICLE IS INOPERATIVE PAINT ON MY VEHICLE IS BUBBLING/CHIPPING ON MY FRONT HOOD AND SIDES. THIS VEHICLE HAS NEVER BEEN REPAINTED. *TR

NHTSA ID 10238107 · filed Aug 14, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

THE GAS PEDAL STICKS. FROM A STOP, YOU HAVE TO PUSH HARD ON THE PEDAL TO GET IT TO "BREAK FREE". THIS CAUSES THE MOTOR TO REV TO OVER 2200 RPM, JERKING FORWARD OR BACKWARD, AS THE CASE MAY BE. WHEN CRUSING AT ANY SPEED FOR ANY LENGTH OF TIME, THE PEDAL WILL "STICK", AND GREAT FORCE MUST BE APPLIED TO CHANGE SPEEDS.

NHTSA ID 10073086 · filed May 25, 2004

DEALER INSTALLED HYPERTECH POWER PROGRAMMER III WHICH IS "ILLEGAL FOR SALE OR USE IN THE STATE OF CALIFORNIA", WITHOUT MY CONSENT OR KNOWLEDGE, ON A BRAND NEW 2002 CHEVROLET SILVERADO TRUCK. VEHICLE ALSO WAS MODIFIED WITH PARTS NOT APPROVED BY GENERAL MOTOR DURING NEW CAR MANUFACTURERS WARRANTY AND PRIOR TO NEW VEHICLE SALE AND REGISTRATION.

NHTSA ID 10003519 · filed Jan 28, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

THE WINDSHIELD WIPERS FAILED WHILE THE VEHICLE WAS ON THE ROAD DURING A SNOWSTORM. IT APPEARS THAT THE LINKAGE FROM THE DRIVER SIDE WIPER TO THE PASSENGER SIDE WIPER MAY HAVE FAILED. THE FAILURE OCCURRED BECAUSE SNOW BEING WIPED ON THE DOWNWARD CYCLE OF THE WIPER IS PUSHED INTO AN AREA WHERE THE WIPER ARM IS DESIGNED TO FIT, CAUSING AN OBSTRUCTION TO THE MOVEMENT OF THE WIPER ARM. HAD THIS FAILURE OCCURRED DUE TO THE DRIVER NEGLECTING TO REMOVE BUILT-UP SNOW FROM THE AREA PRIOR TO PLACING THE VEHICLE INTO SERVICE, I WOULD NOT COMPLAIN. HOWEVER, THIS FAILURE OCCURRED DUE TO SNOW THAT BUILT UP WHILE THE VEHICLE WAS IN SERVICE ON THE ROAD. IN ORDER TO PREVENT THIS FROM RECURRING WHILE OPERATING THE VEHICLE IN SIMILAR CONDITIONS, THE OPERATOR WILL HAVE TO PERIODICALLY STOP THE VEHICLE TO REMOVE THE SNOW BUILD-UP IN THE AREA OF IMPINGEMENT BETWEEN THE WIPER ARM AND THE FARING IT FITS INTO. THIS ACTION REPRESENTS SOME RISK TO THE OPERATOR IF DONE ON THE ROADSIDE. NOT TAKING THIS RISK HOWEVER CAUSES THE OPERATOR TO RISK DAMAGE TO HIS VEHICLE AS WELL AS LOOSING THE USE OF THE WIPERS.

NHTSA ID 10000046 · filed Dec 12, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

DOOR LOCK IS NOT WORKING ON DRIVERS SIDE OF CHEVY S-10 2002 , I WANT TO SEE IF MY VEHICLE IS ON LIST FOR REPAIR OF THIS PROBLEM. *TR

NHTSA ID 10372330 · filed Dec 24, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

WHEEL BEARING ON 2002 CHEVROLET 2500HD 4X4 4DR. REPLACED THREE OF THEM AND ON MY FOURTH FROM DEALER. *AK

NHTSA ID 10116924 · filed Apr 14, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .