RoadVitals

2017 Chevrolet City Express

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Feb 12, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Oct 9, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2017 Chevrolet City Express, most frequently naming the body & structure, fuel system and seat belts categories. 2 safety recalls have been issued covering this model year; and 843 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure133.3%
  • Fuel system133.3%
  • Seat belts133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V676000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Oct 9, 2025
173,301 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2013-2021 NV200 Van, 2014-2017, 2019 NV200 Taxi, and 2015-2018 Chevrolet City Express vehicles. The Fuel Tank Temperature (FTT) sensor harness may have been incorrectly routed, damaging wires and causing a short circuit in the fuel pump fuse.
The risk: A blown fuel pump fuse can cause the engine to stall, increasing the risk of a crash.
The remedy: Dealers will inspect and reroute the FTT sensor harness or replace the fuel pump assembly as necessary, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Nissan's customer service at 800-647-7261. Nissan's number for this recall is PMA56. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov October 10, 2025.
Nissan North America, Inc.Manufacturer number PMA56View on NHTSA.gov
18V551000

ELECTRICAL SYSTEM:IGNITION

Aug 21, 2018
153,047 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2017 Nissan NV200, Sentra, NV3500 Van, NV3500 Bus, NV200 Taxi, NV1500, NV2500 Van, Chevrolet City Express, 2017-2018 Frontier, Versa Note, and Versa Sedan vehicles that have a mechanical (physical) key ignition system. In these models, over time, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The risk: If the vehicle stalls, it can increase the risk of a crash.
The remedy: Nissan will notify owners, and dealers will inspect the production information on the ignition switch, and replace it as necessary, free of charge. The recall began October 1, 2018. Owners may contact Nissan customer service at 1-800-867-7669.
Nissan North America, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel systemSeat belts
Filed Feb 12, 2026

The contact owns a 2017 Chevrolet City Express. The contact stated that while making a right turn, there was an abnormal gasoline odor inside the cabin of the vehicle. The seat belt warning light was illuminated. The contact stated that the vehicle lost motive power and was not driving properly. The vehicle was taken to a dealer; however, the failure was not duplicated. The contact stated that on another occasion, the vehicle was taken to a dealer to be repaired under recall; however, the vehicle sat for 24 hours unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

NHTSA ID
11717483
Incident
Sep 1, 2025
Mileage
130,000 mi
Body & structure
Filed May 21, 2018

2017 CHEVROLET EXPRESS CARGO VAN. CONSUMER WRITES IN REGARDS TO LOCATION OF GRAB HANDLE. THE LOCATION OF THE HANDLE IMPAIRS THE DRIVERS ABILITY TO MAKE COMPLETE TURNS, *LD *JS

NHTSA ID
11096329
Incident
May 21, 2018
Filed Jul 10, 2017

RECALLS.GOV DOES NOT ACCEPT THIS VIN #?

NHTSA ID
11003976
Incident
Jul 10, 2017

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5099J

PI to help diagnose A/C concern

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902U

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet City Express by model year
YearComplaintsRecallsInvestigationsIssue Index
2018110—
2017Viewing320—
2016020—
2015102058.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.