RoadVitals

2017 Triumph Street Cup

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest May 2, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Feb 27, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2017 Triumph Street Cup, most frequently naming the body & structure, electrical and fuel system categories. 2 safety recalls have been issued covering this model year; and 122 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure133.3%
  • Electrical133.3%
  • Fuel system133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V133000

ELECTRICAL SYSTEM:WIRING

Feb 27, 2019
12,654 units potentially affected
The defect: Triumph Motorcycles America, LTD (Triumph) is recalling certain 2016-2019 Bonneville T120 and Bonneville T120 Black, 2017-2019 Bonneville T100 and T100 Black, 2017-2018 Street Cup and Street Scrambler, and 2016-2018 Street Twin motorcycles. The clutch cable may contact the main harness cover and cause damage to wiring within the main harness. This may lead to a loss of electrical power to various electrical circuits.
The risk: Loss of electrical power may cause the headlight or indicator lighting to malfunction or the engine to stall, increasing the risk of a crash.
The remedy: Triumph will notify owners, and dealers will replace the original securing guide for the clutch cable and main harness with an updated one, free of charge. The recall began March 27, 2019. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is SRAN560.
Triumph Motorcycles America, LTDManufacturer number SRAN560View on NHTSA.gov
17V426000

ELECTRICAL SYSTEM:WIRING; EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS

Jul 3, 2017
636 units potentially affected
The defect: Triumph Motorcycles America, LTD (Triumph) is recalling certain 2017-2018 Triumph Street Cup motorcycles. The wiring harness for the hazard warning lights may be pulled and strained during normal steering action.
The risk: The pulled wires may cause the wires to pull loose from the connector resulting in a loss of the hazard warning lights, reducing the motorcycles visibility when hazard warning lights are wanted, increasing the risk of a crash.
The remedy: Triumph will notify owners, and dealers will extend the wiring length by installing a supplemental harness, free of charge. The recall began July 18, 2017. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is Safety Recall 549.
Triumph Motorcycles America, LTDManufacturer number Safety Recall 549View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed May 2, 2024

Kick stand spring came off of the bike. Kick stand was dragging and engine ignition was cut off by the safety switch. I lost control of the bike mid-turn d/t wheel rear drag. I did not crash d/t decades of riding experience., but did leave my traffic lane. Examination of the vehicle showed inadequate spring retention tabs that were badly worn. A Triumph forum stated others had similar experience. Crashes have resulted. The Triumph manufacturer was aware of the problem and blamed spring fatigue, but the factory had not issued a recall. Numerous Triumph motorcycles have the same kick stand design..

NHTSA ID
11586516
Incident
Apr 26, 2024
Electrical
Filed Jun 24, 2021

My bike started to have some problems while riding, especially when turning right the engine will just cut off so I stopped riding because it was kind of scary. The bike did not start at all unless the handlebar was turned all the way to the left only, trying over and over, it looks like there is a short just like the recall. I was finally able to take the bike to the shop on my own coin, it took a bit over a week to get diagnosed and repaired which is not bad at all. I have another bike and I was not really in need of this one. My 2017 Street Cup has just over 4,000 miles, it is pristine, never ridden crazy or even on rain/offroad, always garaged or if not under a weatherproof cover. Because of that, I was surprised to find out the dealer service department was actually charging me for one of the 2 issues found with the bike, which seems very related to the 2 recalls the NHTA issued to not only Street Cups, but all similar bikes from the similar year. Another issue, is that because I was not able to start the bike and move it, my battery died and I had to also get a new battery, this is less than a big issue because I waited so long to take the bike to the shop, but it would not happen if the bike did not have a manufacturer problem.

NHTSA ID
11422187
Incident
Jan 5, 2021
Fuel system
Filed Sep 7, 2018

THE OEM LOCKING FUEL CAP DOES NOT TIGHTEN SECURELY. I WAS RIDING AT HIGHWAY SPEED 44.8 MILES AND TWO DAYS AFTER FILLING WITH GASOLINE. THE FUEL CAP CAME OFF AND I WAS SOAKED WITH GASOLINE. FORTUNATELY I WAS GOING FAST ENOUGH THE FUEL DID NOT GET ON THE EXHAUST, JUST MY CLOTHING. HAD THE FUEL VAPORS IGNITED FROM THE HOT EXHAUST, I WOULD HAVE BEEN ENGULFED IN FLAMES AND SERIOUSLY INJURED OR KILLED. I WAS GOING FAST WHEN THIS HAPPENED AND THE AIR TURBULENCE ACROSS THE OPEN FUEL TANK PULLED THE FUEL OUT IF THE TANK AND DIRECTLY BACK ONTO MY CHEST, FACE MASK AND PANTS AND LEGS.

NHTSA ID
11128179
Incident
Sep 4, 2018
Mileage
2,087 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

COM1-35109

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-07 and dealers should begin using it immediately.

COM2 - 34886

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-06.1 and dealers should begin using it immediately.

COM6 - 34491

ELECTRICAL SYSTEM

Dealer notice announcing the availability of Triumph Diagnostic Tool version 2026-06 and dealers should begin using it immediately.

COM5 - 34490

Dealer notice announcing the availability of Technical Bulletin 264.

TB264

Technical Bulletin 264 provides instructions that relates to: Triumph Diagnostic Tool - New Motorcycle Connection and Diagnostics Workflow, Triumph Diagnostic Tool - End of Support for Microsoft Windows 10.

COM4 - 34435

ELECTRICAL SYSTEM

Dealer notice advising the availalbility of TDT version 2026-05.2 which resolves the ABS as Not Connected issues in SmartScan, on Tracker 400 & Thruxton 400 models.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Triumph Street Cup by model year
YearComplaintsRecallsInvestigationsIssue Index
2018020—
2017Viewing320—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.