Body & structureDriver assistanceElectrical
Filed Sep 17, 2026
I am filing this complaint due to repeated mechanical and safety problems with my 2016 Chevrolet Cruze. The vehicle has had ongoing acceleration problems, including times when it would not accelerate properly even with the A/C on its lowest setting. The turbocharger has needed to be replaced multiple times, yet acceleration problems have continued. I have also had oil lines randomly snap and spray oil from the vehicle. Other issues include a passenger-side seatbelt that does not work properly, a tire-pressure sensor that began cutting out after new sensors were installed, and a piece of plastic underneath the vehicle that came loose and now hangs near the tire.also had a problem with the car losing liquids: exhaust leak, oil leak, and now coolant randomly. The most serious incident happened recently. The vehicle was running unusually whenever I slowed down at lights, stop signs, and turns. After stopping at a light, I tried to accelerate uphill. The RPM went to about 2,000, dropped toward 1,000, and the accelerator stopped responding. While turning at a red light, I then lost braking assistance and steering assistance. I had my hazard lights on and had to pull into a Red Robin parking lot. The dashboard and radio remained on, but the RPM eventually dropped to 0. After restarting, the vehicle shook and made a rough, grumbling sound when I pressed the accelerator. I scanned for diagnostic codes and none were present. After sitting, the vehicle was driven home for about 17 minutes without reproducing the problem, but the issue occurred suddenly while I was driving and created a serious safety hazard. I am requesting that the vehicle and its repair history be thoroughly investigated for defects, recalls, technical service bulletins, or recurring problems. I am especially concerned about the repeated loss of acceleration and the recent loss of braking and steering assistance while driving.
- NHTSA ID
- 11764992
- Incident
- Sep 16, 2026
Body & structureElectricalFuel system
Filed Jun 4, 2024
Water leak in trunk. Took car in 3 time to have it fixed after them doing the recall( 84279073 f-lamp kit). Every time it went in they found a leak in a different spot. 15Feb17 they found water leaking from right side of the spoiler retainer holes. Dealer removed spoiler applied double back tape and sealer. Reinstalled spoiler 02Mar17 found pin hole leak in weather strip. Dealer replaced weather strip. 01jan24 start having electrical issues. Hard starting/ running weird and finally dead battery. Had les swabs install battery and remove water in trunk. Car starts but shuts off when driving. 05mar24 Dealer finds leak coming from right side spoiler and now 1 licence plat bolt. Charged me 600.00 . to reseal. Here we go again They could never stop/find the leak before and will not warranty previous work. Isn't this a fire/safty issue? That started the recall in the 1st place. And why wasn't drain plugs required for this yr.car. I believe it was in the newer one. I would like to know how many people had to take their car in multiple times to never have the problem truly fixed. Is this a tactic used to make consumers go away and say they fixed the recall, but never really did.
- NHTSA ID
- 11592463
- Incident
- Jun 4, 2024
Body & structure
Filed Oct 4, 2020
MY DRIVER'S SIDE WINDOW FELL INTO THE DOOR UNEXPECTEDLY. NO DAMAGE, NO ACCIDENT. JUST SEEMED TO FALL INTO DOOR WITH NO PRECURSOR.
- NHTSA ID
- 11362673
- Incident
- Sep 7, 2020
- Mileage
- 70,000 mi
Body & structure
Filed Oct 3, 2020
2016 CHEVROLET CRUZE LS REAR-WINDSHIELD OUTER BRAKE LIGHT PLASTIC HOUSING HAS VERTICAL CRACK ON THE RIGHT-HAND SIDE OF THE OUTER PLASTIC HOUSING. UPON RESEARCHING, THIS WRITER FOUND ONLINE THREADS AND OTHER COMPLAINTS OF THE SAME ISSUES WITH THE OUTER PLASTIC HOUSING HAVING A VEHICLE CRACK.
- NHTSA ID
- 11362594
- Incident
- Oct 1, 2020
- Mileage
- 62,000 mi
Body & structureElectrical
Filed Sep 30, 2020
HIGH-MOUNT STOP LIGHT LEAKING AGAIN AFTER RECALL REPAIR. SCREW MOUNTING HIGH MOUNT STOP LIGHT HAS BACKED OUT AGAIN CAUSING LEAKING ONTO THE HEADLINER AND WATER COLLECTING IN THE BATTERY TUB. DEALER REFUSES TO COVER COST OF FIXING IT DUE TO "WORK WARRANTY" LAPSED. EXTENDED WARRANTY REFUSES TO COVER IT AS IT IS CLASSIFIED AS A 'TRIM PIECE' EVEN THOUGH IT IS REQUIRED BY D.O.T. I SHOULDN'T HAVE TO PAY TO HAVE THIS FIXED AGAIN AS IT'S ALREADY A KNOWN ISSUE THAT WAS RECALLED ONCE BEFORE AND THEIR 'FIX' OBVIOUSLY DIDN'T WORK.
- NHTSA ID
- 11361947
- Incident
- Sep 28, 2020
- Mileage
- 52,000 mi
Body & structure
Filed Apr 7, 2018
TAKATA RECALL WINDOW ON DRIVER SIDE NOT GOING UP OR DOWN IF WE GET IT TO GO DOWN WE HAVE TO SLAM THE DOOR 3 TIMES THEN THE WINDOW WILL GO UP . I HAVEN'T HAD MY CAR A FULL YEAR YET.
- NHTSA ID
- 11083744
- Incident
- Apr 5, 2018
Body & structureDriver assistanceElectrical
Filed Mar 2, 2017
TOOK MY CAR IN TO HAVE RECALL WORK DONE (HIGH MOUNT STOP LAMP FASTENERS LEAK ) CHMSL. AND I HAVE HAD A WATER LEAK EVER SINCE. MY CAR HAS BEEN TO THE DEALERSHIP 3 TIMES IN THE PAST MONTH. EVERY TIME THEY TELL ME ITS SOMETHING DIFFERENT THAT THEY FIX, YET I STILL HAVE A WATER LEAK THAT COULD CAUSE A SHORT IN THE PRINTED CIRCUIT BOARD RESULTING IN AN UNATTENDED FIRE.
- NHTSA ID
- 10957974
- Incident
- Jan 30, 2017
Body & structureElectrical
Filed Dec 14, 2016
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WITHOUT WARNING, THE VEHICLE HAD AN INTERNAL LEAK THAT SATURATED THE REAR OF THE VEHICLE, THE FLOORING, THE ELECTRONIC COMPONENTS, AND CAUSED VARIOUS SHORTS WITHIN THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE'S INNER COMPONENTS WERE DAMAGED DUE TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250.
- NHTSA ID
- 10935326
- Incident
- Dec 1, 2016
- Mileage
- 250 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.