RoadVitals

2018 Chevrolet Equinox Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
408
+7 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
27
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
65
Reports on file since Jun 29, 2017

What this page shows

Our database holds 408 NHTSA owner-reported complaints for the 2018 Chevrolet Equinox. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 408 · page 1 of 17

Powertrain (other)
Filed Sep 23, 2026

Complete and sudden failure of Transmission involving the clutches (clutches are burned up inside the transmission). No warning or dash lights. Confirmed by mechanic and the solution is transmission replacement ($10,000). Car would not accelerate and began losing power on highway. After I exited the highway, the car would not engage gears and stopped accelerating resulting in having to push it out of the roadway and get it towed to my mechanic for diagnostic.

NHTSA ID
11766399
Incident
Sep 19, 2026
Electrical
Filed Sep 16, 2026

Chevrolet 2018 Equinox with 2.0L has a fail for no OBD communication. The vehicle was take to two separate Smog Local State Inspections; however, the vehicle failed to communicate with the system. I believe from looking at previous complaints on NHTSA that the vehicle has a module with defects and needs to be replaced. Vehicle has 49,000 miles. Previous complaint states that the local dealer was contacted; however, Product Emission Recall: N202298780; repair was available. The manufacturer was made aware of the failure.

NHTSA ID
11764676
Incident
Sep 8, 2026
Fuel system
Filed Sep 15, 2026

My 2018 Chevrolet Equinox 1.5L developed an active gasoline leak. After the vehicle is cranked/started, gasoline begins leaking from underneath the front/engine area and forms a visible puddle on the ground. Prior to discovering the leak, the vehicle had intermittent hard-starting symptoms where the engine would crank/stutter several times before starting, along with a strong gasoline odor. The exact failed component has not yet been confirmed by a dealer or repair facility. I stopped driving the vehicle because leaking gasoline near the engine/electrical components creates a serious fire and safety risk. The vehicle is available for inspection. Chevrolet advised me that there are currently no open recalls or programs associated with my VIN. I am reporting this condition to NHTSA because of the severity of the fuel leak and potential fire hazard.

NHTSA ID
11764551
Incident
Sep 10, 2026
Electrical
Filed Sep 15, 2026

Unknown 2018 chevy equinox is known that the radio goes out, even after reset or hard reset (disconnect battery) the screen is black no sounds or music plays and the biggest safety related is no reverse camera

NHTSA ID
11764391
Incident
Sep 1, 2026
BrakesEngine
Filed Sep 13, 2026

On approximately 09/04/2026, while driving my vehicle and slowing to a stop, I applied the brake pedal and it suddenly became extremely hard to depress. At approximately the same time, the steering became very stiff and difficult to turn. I believed I had lost normal braking ability and had difficulty controlling the vehicle while attempting to stop. The engine then shut off on its own. After the vehicle stopped, attempts to restart it were unsuccessful. The engine would crank/attempt to start but would not complete the ignition cycle and remain running. A ticking noise was also present. The vehicle remains available for inspection and is being towed to a local GM dealership for diagnosis. The specific component responsible for the failure is currently UNKNOWN. The vehicle previously generated diagnostic code P050F in January 2026. Following the 09/04/2026 failure, diagnostic code P0017 was identified. I did not receive P0017 prior to this incident. I did not observe an overheating warning or temperature-gauge indication showing that the engine was overheating before the vehicle shut down. The incident created a safety risk because the brake pedal became extremely hard to depress and the steering became difficult to operate while the vehicle was in motion, significantly affecting my ability to slow and control the vehicle. There was no collision or injury. As of the date of this complaint, the cause has not yet been confirmed by a dealer, independent service center, manufacturer, police, or insurance representative. The vehicle is being taken to a GM dealership for diagnostic inspection. I can provide the vehicle and subsequent diagnostic/repair documentation for inspection upon request.

NHTSA ID
11763908
Incident
Sep 4, 2026
ElectricalVisibility
Filed Sep 2, 2026

Back wiper stopped working while it was on. Wiper arm is stuck straight up on back window. Back wiper motor got extremely hot still trying to work with the car ON or OFF. Would make a clicking sound every 30secounds 24/7 and would drain the battery dead. No power.

NHTSA ID
11761747
Incident
Mar 1, 2026
Airbags
Filed Sep 1, 2026

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the service restraint error message was displayed. The dealer was made aware of the failure but provided no assistance. The vehicle was taken to an independent mechanic where it was diagnosed with a front passenger's seat air bag sensor failure. The contact was informed that the front passenger's seat air bag sensor needed to be replaced. The vehicle was repaired. The contact stated that the parts were on back order. The manufacturer was made aware of the failure. The contact reported the failure using the report by phone using the manufacturer's automated system. The failure mileage was approximately 56,744.

NHTSA ID
11761378
Incident
Jun 23, 2026
Mileage
56,744 mi
Airbags
Filed Aug 30, 2026
Crash reported3 injuries reported1 death reported

I am an investigator w/ the Medical Examiner's office in Dallas, TX. We are investigating the death of an individual who was inside a 2018 Chevy Equinox that was "rebuilt." During the minor accident, the steering wheel airbag deployed, but exploded and shot many large pieces of debris and shrapnel at the decedent's face. Ultimately leading to her passing. After the examination, a large piece of metal w/ a serial number was located. [XXX]. We are working alongside Dallas PD VHU for this crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11760781
Incident
Aug 27, 2026
BrakesDriver assistance
Filed Aug 25, 2026

In my chevy equinox 2018 my vacuum pump and brake booster failed when I was driving and I could not brake. I slid into the gravel side of the road on the 138, luckily there were not alot of traffic at the time cause I would have caused a major accident. Never had any braking issue till now. Now this is a major financial hardship on me to fix this issue that should have not happened if it got recalled to fix this issue on this certain model. No lights, no indicator lights or anything came on either which was scary. And I have no problems or any other issues with the equinox. It just failed all of a sudden.

NHTSA ID
11759470
Incident
Aug 24, 2026
Brakes
Filed Aug 22, 2026

While I was getting off the freeway, my vehicle displayed the “Service Brake Assist” warning. When I attempted to brake, the brake pedal became extremely hard and would not respond normally. The vehicle would not stop normally when I pressed the brake pedal. I was almost involved in a crash because I could not brake as expected. I had to use the emergency parking brake to help bring the vehicle to a stop and avoid a collision. Component/system: The exact failed component is UNKNOWN. Based on the “Service Brake Assist” warning and the extremely hard brake pedal, I am concerned there may be a problem with the brake-assist system, vacuum system/vacuum pump, brake booster, or related components. The vehicle is available for inspection upon request. Safety risk: This created a serious safety hazard because I temporarily could not stop the vehicle normally while exiting a freeway. I was almost involved in a crash and had to use the emergency parking brake to help stop the vehicle. Dealer/service confirmation: UNKNOWN at this time. The problem has not yet been confirmed by a dealer or independent repair facility. Manufacturer/police/insurance inspection: UNKNOWN/No inspection has been performed by the manufacturer, police, or insurance representative at this time. Warning/message: The vehicle displayed “Service Brake Assist.” The warning appeared before/during the braking problem. At the same time, the brake pedal became extremely hard and difficult to press normally. I am requesting that NHTSA investigate this incident along with other complaints involving 2018 Chevrolet Equinox vehicles experiencing “Service Brake Assist,” hard brake pedals, loss of brake assistance, and suspected vacuum-pump/brake-assist failures. I am concerned that this may be a safety-related defect that could cause a loss of braking assistance and increase the risk of a crash. I request that NHTSA determine whether further investigation or a safety recall is warranted.

NHTSA ID
11758826
Incident
Aug 21, 2026
Engine
Filed Aug 19, 2026

While driving, the vehicle experienced a sudden, catastrophic loss of engine power accompanied by severe engine shaking, reduced acceleration, and a lit Check Engine / ESC light. The vehicle was towed to a technician who diagnosed a complete dead misfire in Cylinder 4. Upon detailed inspection, the ground electrode/tip of the spark plug had broken off inside the combustion chamber while the engine was running. The free-floating metal fragment severely gouged the piston crown and scored the cylinder wall, resulting in a total loss of compression and catastrophic engine failure at just under 51,000 miles. This unexpected engine failure causes an immediate and dangerous loss of motive power while operating in traffic, creating a severe crash hazard for passengers and surrounding motorists. This issue appears to stem from a known component defect (GM Technical Bulletins PIP5657C & 21-NA-255) related to premature spark plug failure and low-speed pre-ignition (LSPI) in the 1.5L turbo engine.

NHTSA ID
11758016
Incident
Aug 15, 2026
Filed Aug 17, 2026

The car had a engine code of P171d my safety and others was put at risk because of the vehicle malfunction while not able to drive after the light turn green or keeping maintaining a searching speed. The engine code was confirm at the dealership while getting serviced. The engine light up here, two days before going to the dealership to get it serviced.

NHTSA ID
11757428
Incident
Jul 18, 2026
Brakes
Filed Aug 6, 2026

I own a 2018 Chevrolet Equinox. While driving at highway speed, the brake pedal suddenly became completely rigid and could not be depressed. The engine continued running normally, there were no warning lights, and I had to coast into a parking lot because I was unable to brake normally. The vehicle was towed to a Chevrolet dealership. The dealership diagnosed a failed vacuum brake booster and replaced the brake booster at my expense. After the repair, the exact same safety issue occurred again while I was driving at approximately 25 mph. The engine was running normally, there were again no warning lights, and the brake pedal instantly became rock hard and would not depress. The repair did not resolve the condition, and I no longer believe the vehicle is safe to operate. I am reporting this because the same loss of brake assist occurred before and after the dealership’s repair.

NHTSA ID
11755192
Incident
Jul 22, 2026
BrakesEngine
Filed Aug 3, 2026

My granddaughter was driving the vehicle and experienced a catastrophic engine failure while driving down the road. Warning messages and audible sounds began and said to turn off the vehicle immediately. The brakes completely stopped working at that point. She pulled over immediately and called to ask what she should do. She was approximately 1/2 mile from home and she drove approximately 10mph to her driveway, pumping the brakes helped get the vehicle to her driveway. The vehicle was then towed to the dealership.

NHTSA ID
11754341
Incident
Mar 4, 2026
Powertrain (other)
Filed Jul 28, 2026

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the transmission was slipping and shifted hard. Additionally, while on an incline, the vehicle failed to get up to speed. The contact associated the failure with NHTSA Campaign Number: 20V668000 (Power Train). The vehicle was driven in LIMP Mode back to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,381.

NHTSA ID
11753336
Incident
Jul 22, 2026
Mileage
112,381 mi
Brakes
Filed Jul 28, 2026

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the brake vacuum pump failed to operate as needed and caused the brake pedal to become firm. The message "Service Brake Assist" was displayed. The dealer was contacted, and the vehicle was diagnosed and determined to have the brake vacuum pump had disintegrated, and a part had fallen into the engine. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,876.

NHTSA ID
11753331
Incident
Jul 13, 2026
Mileage
118,876 mi
Driver assistance
Filed Jul 25, 2026

On a steep gravel road in a remote area, I pressed the accelerator and the vehicle stopped climbing. I inferred that traction control had intervened, but there was no immediate, obvious indication explaining why the car wasn’t responding. The most frightening part was not knowing what the vehicle was doing. A clear, immediate indication that traction control was actively limiting power would have reduced uncertainty.

NHTSA ID
11752810
Incident
Jul 24, 2026
EnginePowertrain (other)
Filed Jul 22, 2026

While turning right at a red light my vehicle started making knocking noises, loss of acceleration then the ECM (limp mode) and ESC code happened. Protecting the vehicle from damage due to transmission fluid loss. Looked under the car and Transmission fluid was pouring out between the transmission and drive shaft. Car will no longer start due to codes being present from the computer shutting the car down during fluid loss.

NHTSA ID
11752207
Incident
Jul 2, 2025
Brakes
Filed Jul 21, 2026

The brake vacuum pump has gone out four times now. While driving the brakes suddenly become hard as a rock to push. Of the four times two of them have been close calls to having a serious collision. This is a known issue with these vehicles so it blows my mind there isn't a recall for this.

NHTSA ID
11751761
Incident
Jul 17, 2026
Electrical
Filed Jul 12, 2026

About 3 weeks ago my battery completely died and I had to get 3 jump starts in one day. Upon replacing my battery I continued to experience a drained battery. Then my in-car wifi stopped working. I contacted onstar and they attempted to reset it which didn't work. So they escalated the issue to the highest department. I also had the battery and alternator tested and it showed that the battery and alternator were not the issue. It was decided that the problem was electrical. So I had all the electrical connections tested and it was determined that the issue was with the oem module.

NHTSA ID
11749883
Incident
Jun 27, 2026
Engine
Filed Jun 22, 2026

My 2018 Equinox is failing California Smog due to an incorrect CVN error code, which is covered under Emissions Recall N212345540 or N202298780 and the dealership is refusing to reflash it and asking me to pay for a full diagnostics when there is no check engine light on. I also had a full diagnostic run on June 2nd $289.99 which confirmed this code and referred me to the BAR Referee who also confirmed this is causing the issue.

NHTSA ID
11745632
Incident
Jun 2, 2026
Brakes
Filed Jun 17, 2026

I was driving and the brake vacuum pump failed and the metal shards went up into the engine. The service light went on as they failed and I lost the ability to brake. Yes, we still have the part and the shards that came out of the engine, but there are still pieces in the engine. my safety was at risk and everyone else's on the road because I had no brakes and was driving 45 mph. The vehicle has not been looked at yet by any professional because so far no mechanic will touch it.

NHTSA ID
11744682
Incident
May 28, 2026
EngineFuel system
Filed Jun 2, 2026

The car cut off on the street with no warning. Once I crank the car back up and pulled over, it was leaking fuel and coolant with no warning lights on the dash boatd

NHTSA ID
11741675
Incident
May 23, 2026
Engine
Filed May 31, 2026

Early this year I traveled to Mobile AL. While I was driving my car made this sound and it lost acceleration but no warning light appeared on my dashboard. My car eventually lost power and I had to get a tow. I went to a repair shop and they explained to me that it was the turbo that’s why I lost acceleration they said a lot of equinox with turbos are having this problem but it only goes out around 100000 mile but I only had 67000+ miles on my car at the time. The mechanic explain it shouldn’t have gone out so soon as it did. Also the vehicle makes a sudden jerk or jolt while driving this maybe an engine or transmission problem without any warning sign signaling there’s a problem with the vehicle. I’ve researched this and learned that this model vehicle has transmission problem while driving

NHTSA ID
11741187
Incident
Jan 10, 2026
Brakes
Filed May 23, 2026

We purchased our car new. Around 70,000 miles or so the brakes went out and were barely usable. We had it towed to Moses in Charleston and it was apparently an issue with brake booster or vacuum pump. I don’t have the specifics at the moment but they fixed it and we drove it home and it did the same thing again with the brakes going out. Had it towed again back to them and they did something else and it was fixed. Fast forward to today and there are 155000 miles in it and it did the same thing. Clearly this is extremely dangerous! Every time it occurred my husband was driving and was able to handle it. If I was driving, it could be a totally different story. Upon a google search it appears there is a lawsuit in Michigan over this because it is clearly a problem and a dangerous one at that. I will also note that my sister in law also has about the same model equinox and hers did it as well.

NHTSA ID
11739732
Incident
May 23, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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