RoadVitals

2011 Chevrolet Express 2500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Dec 27, 2016
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 14, 2012

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2011 Chevrolet Express 2500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Airbags
Filed Dec 27, 2016
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2011 CHEVROLET EXPRESS 2500. THE CONTACT STATED THAT WHILE AT A RED LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CARGO VAN. THE AIR BAGS DID NOT DEPLOY AND A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK AND THORACIC REGION WHICH REQUIRED CONTINUOUS MEDICAL ATTENTION AND SURGERY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE WAS 64,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10937655
Incident
Aug 11, 2015
Mileage
64,000 mi
Fuel system
Filed Feb 27, 2015

WE'VE HAD THREE SEPARATE CHEVY EXPRESS CNG VANS EXPERIENCE SIGNIFICANT RELEASES OF COMPRESSED NATURAL GAS ON EIGHT SEPARATE OCCASIONS OVER THE PAST THREE YEARS. THE RELEASES OCCUR WHILE FUELING THE VEHICLES IN VERY COLD WEATHER. GM HAS REPLACED SOME OF THE CNG TANKS, BUT THE RELEASES CONTINUE TO OCCUR. GM BELIEVES THE RELEASES ARE RELATED TO CNG TANK VALVE O-RING FAILURES, BUT THEY HAVE MADE NO FORMAL RESPONSE AT THIS POINT. TWO OF OUR VANS HAVE BEEN IDLE FOR WEEKS AS A RESULT OF THE LEAKING TANKS. *TR

NHTSA ID
10691045
Incident
Jan 15, 2015
Mileage
35,658 mi
Brakes
Filed Mar 14, 2012
Crash reported2 injuries reported

WE BOUGHT A NEW CHEV 2500 WORK VAN. ; EMPLOYEE APPLIED BRAKES AND HAD NO BRAKES OR STEERING . AS A RESULT RAN INTO THE BACK OF ANOTHER VEHICLE. APPROX DAMAGE IS OVER 9000 ; TWO EMPLOYEEES WERE TAKEN TO THE HOSPITAL. THIS VEHICLE ONLY HAD 4800 MILES; HAD TO BE SOMETYPE OF FACTORY PROBLEM. WE CURRENTLY HAVE ANOTHER 2009 CHEV. 2500 WORK VAN; WE LOST THE POWER STEERING AND BRAKES AT APPROX. 25,000 MILES; BUT, THERE WAS NO ACCIDENT. WE HAVE 2 OF THESE VANS AND BOTH OF THEM HAVE HAD A SERIOUS / MAJOR BRAKE PROBLEM. HAS TO BE A FACTORY DEFECT. *TR

NHTSA ID
10451661
Incident
Mar 13, 2012
Mileage
4,800 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .