RoadVitals

2013 Chevrolet Express Cutaway Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jun 19, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 8, 2017

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2013 Chevrolet Express Cutaway. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Brakes
Filed Jun 19, 2019

TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS CUTAWAY. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BRAKE LINES HAD EXTENSIVE RUST, CORROSION, HOLES, AND WERE FRACTURED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO BERGER CHEVROLET (2525 28TH ST SE, GRAND RAPIDS, MI 49512, (616) 949-5200) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER HAD NOT ISSUED ANY BRAKE SYSTEM RECALLS; HOWEVER, ONE TECHNICAL SERVICE BULLETIN FOR THE BRAKES WAS ISSUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

NHTSA ID
11221160
Incident
Jun 1, 2019
Mileage
20,000 mi
Engine
Filed Apr 13, 2018

THIS IS THE SECOND TIME I AM REPLACING THE RADIATOR. BECAUSE IT IS LEAKING FROM A SEAM ON THE TOP OF THE RADIATOR. EVEN THE MECHANIC SAYS IT IS A MANUFACTURERS DEFECT IT HAPPENED THE FIRST TIME AT AROUND 46000 MILES AND NOW AGAIN AT 120000. THIS IS NOT RIGHT !!!

NHTSA ID
11084919
Incident
Apr 12, 2018
Mileage
120,000 mi
Filed Oct 11, 2017

FAULITY CONTACT IN IGNITION SWITCH AND FAULITY NEUTRAL SWITCH. VEHIVLE DOES NOT START HAVE TO HOLD AUTOMATIC SHIFTER ON COLUMN TO START. NOT MAKING CONTACT WITH IGNITION.

NHTSA ID
11032981
Incident
Oct 11, 2017
Mileage
6,000 mi
Engine
Filed Jan 8, 2017

ENGINE WILL NOT START WHEN BELOW 30 DEGREES F.

NHTSA ID
10940399
Incident
Jan 8, 2017
Mileage
5,600 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .