RoadVitals

2013 Chevrolet Express Cutaway Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jun 19, 2019
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2013 Chevrolet Express Cutaway, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine266.7%
  • Brakes133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

2
reports

From owner reports, verbatim

THIS IS THE SECOND TIME I AM REPLACING THE RADIATOR. BECAUSE IT IS LEAKING FROM A SEAM ON THE TOP OF THE RADIATOR. EVEN THE MECHANIC SAYS IT IS A MANUFACTURERS DEFECT IT HAPPENED THE FIRST TIME AT AROUND 46000 MILES AND NOW AGAIN AT 120000. THIS IS NOT RIGHT !!!

NHTSA ID 11084919 · filed Apr 13, 2018

ENGINE WILL NOT START WHEN BELOW 30 DEGREES F.

NHTSA ID 10940399 · filed Jan 8, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS CUTAWAY. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BRAKE LINES HAD EXTENSIVE RUST, CORROSION, HOLES, AND WERE FRACTURED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO BERGER CHEVROLET (2525 28TH ST SE, GRAND RAPIDS, MI 49512, (616) 949-5200) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER HAD NOT ISSUED ANY BRAKE SYSTEM RECALLS; HOWEVER, ONE TECHNICAL SERVICE BULLETIN FOR THE BRAKES WAS ISSUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

NHTSA ID 11221160 · filed Jun 19, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .