Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2010 Chevrolet Hhr submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 49 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 49, in the owner's own words
THE AIR BAG SENSOR LIGHT COMES ON RANDOMLY . THIS HAS BEEN HAPPENING FOR ALMOST A YEAR NOW. I SAW TODAY ON THE NEWS THAT GM HAS RECALLED MANY VEHICLES FOR AIR BAG PROBLEMS HOWEVER, AFTER USING THIS SITE MY VEHICLE IS NOT SHOWING RECALLED. ANY SUGGESTIONS?
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, THE SERVICE AIR BAG INDICATOR ILLUMINATED. ALSO, THE WINDOWS DID NOT ROLL DOWN AND THE SPEAKERS DID NOT WORK. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CALLED, BUT DID NOT CALL BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
AIRBAG SYSTEM SERVICE IS ILLUMINATED ON THE DASHBOARD HOWEVER ALL THE SENSORS WERE REPLACED SEVERAL TIMES AS LONG AS IT SAYS SERVICE AIRBAGS THE SYSTEM IS NOT ACTIVE NOR WORKING SO A CRASH IS GUARANTEED TO KILL YOU AND THE SEATBELT RETRACTION SYSTEM IS ALSO AFFECTED IT EXTENDS FINE BUT IN THE EVENT OF A CRASH IT WILL NOT LOCK EVEN UNDER HARD BRAKING THIS SAME PROBLEM EXISISTS SO IF IT WONT LOCK YOU WILL FEEL THE STEERING WHEEL ON YOUR FACE AND CHEST I HAVE MADE A CHEVY DEALER AWARE OF THIS BUT THEY SAID DONT WORRY THE SYSTEM WILL WORK FINE IGNORE THE SERVICE AIRBAG WARNING VEHICLE IN MOTION ON CITY STREET OR HIGHWAY DRIVING THE VEHICLE DOES NOT MATTER SYSTEM HAS A FLAW IN IT AND GM WONT FIX IT
SERVICE AIR BAGS COMES ON SOMETIMES SAYING I NEED TO GET IT SERVICED ONLY COMES ON WHEN CAR HAS JUST BEEN STARTED . SOMETIMES GOS OUT SOMETIMES DON'T THEN SENDS SERVICE CODE ON MAIN DISPLAY. ALSO RADIO SHORTS OUT CAUSE DRIVER TO BE DISTRACTED TRYING TO FIGURE OUT WHAT HAPPEN CHANGING FROM CD TO FM TO AUXILIARY ON ITS OWN.
TOTALED MY 2010 HHR IN 2014 AND NO AIRBAGS DEPLOYED.
KNOW PROBLEM ON CONNECTORS TO AIR BAGS GIVES 2 CODES B0019-0D AND B0010-04 STATES THAT THIS KNOW PROBLEM CAN STOP DEPLOYMENT OF AIR BAGS. UPON LOOKING PROBLEM UP THIS IS VERY COMMON ON THIS CAR AND THE MANUFACTURER KNOWS OF IT. THIS IS SAFETY AND SHOULD BE FIXED BY THEM BEFORE SOMEONE GETS HURT.
MY AIRBAG LIGHT CAME ON CAUSING THE AIRBAG NOT ABLE TO OPERATE. BECAUSE MY VEHICLE WAS NOT PART OF THE RECALL IT DID HAVE ISSUES WITH THE WIRING STATING IT WAS CORRODED. IT COST A LOT OF MONEY TO HAVE THESE DEFECTS CORRECTED AND WAS TOLD NO SUCH RECALLS EXIST ON THE AIRBAG.
TAKATA RECALL 4/11/2018 PURCHASED CAR. DEALER DID A SAFTEY INSPECTION ON THIS USED HHR .IN MY DRIVE HOME ON EXPRESSWAY AIR BAG LITE CAME ON @ 59 MILES DRIVEN AFTER THE PURCHASE. I CHECKED AND NOW SEE THERE ARE TONS OF ISSUED COMPLAINTS ON THE LT HHR MODEL. PLEASE RESPOND
FIRST MY AIRBAG SYSTEM STARTED COMING ON SAYING SERVICE AIRBAGS AND THE SENSORS ARE ALL NEW, SECOND THE SERVICE ESC COMES ON INTERMITTENTLY CAUSING VEHICLE TO SHIFT EXTREMELY HARD FROM 1ST GEAR (AUTOMATIC TRANNY) BRAKING SYSTEM WAS WORKING FINE AND ALL OF A SUDDEN THE BRAKE PEDAL GOES TO THE FLOOR NO BRAKES AND THE FLUID IS FULL AND THE SYSTEM WAS WORKING JUST FINE AFTER MAKING GM AWARE OF THIS THEIR RESPONSE TO IT ALL IS THE VEHICLE IS OUT OF WARRANTY AND THERE IS NOTHING THEY CAN DO BUT THIS WAS AN ISSUE FROM DATE OF MFG AND GM REFUSES TO FIX OR CORRECT THE ONGOING ISSUES ALL OF THESE THINGS HAVE HAPPENED ON CITY STREETS AND HIGHWAYS IF NHTSA CANT HELP WITH THIS ISSUE THEN I HAVE NO WHERE LEFT TO TURN EXCEPT EITHER TO A MORGUE OR A SCRAP YARD
THE CAR WAS PURCHASED IN JANUARY 2016 & WAS GAVE TO ME VIA MY GRANDPAS WILL AFTER HE PASSED AWAY IN JULY 2016. THE CAR NEVER RAN CORRECTLY & IT WAS PARKED FOR A TOTAL OF 9 MONTHS, WHILE GETTING WORKED ON IN THE MEANTIME. IVE PUT ALMOST 1000 INTO THIS CAR & REPLACED EVERY PART IT NEEDED. NOW THE CAR WONT START & SHOWS THE AIR BAG ICON IS ALWAYS ON WHILE THE CAR TELLS ME THAT MY ECS IS "OFF" & SERVICE ECS. I OWN THE VEHICLE & IT IS PAID OFF.
THE SERVICE AIR BAG LIGHT CAME ON FOR THE PASSENGER SEAT DON'T KNOW IF IT'S A BAD FUSE OR SENSOR I WAS SITTING STILL WHEN THIS HAPPENED.
SERVICE AIR BAG LIGHT ON, ALSO PASSENGER AIR BAG AND SEAT BELT ALARMS INTERMITTENTLY, RADIO DISPLAY SCREEN INTERMITTENTLY BLANK AND SCRAMBLED, BUT AUDIO WORKS MOST OCCURRENCES STATIONARY AND WHILE DRIVING ON STREETS OR HIGHWAYS. APPT. W/DEALER FOR AIRBAG SERVICE TOMORROW
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 10-25 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING REQUIRED EXCESSIVE FORCE TO OPERATE. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING TORQUE SENSOR ASSEMBLY AND EPS MOTOR CONTROLLER UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. UPDATED 08/17/16*LJ CONSUMER STATED FOR SOME REASON, THE DESCRIBED FAILURES WERE ANNOUNCED AS RECALLS ON OTHER 2010 CHEVROLET HHR VEHICLES, BUT NOT THIS MAKE/ MODER, ACCORDING TO THE VIN. THE POWER STEERINGG LOCKED UP IN THE MIDDLE OF TRAFFIC AND MADE DRIVING CONDITIONS VERY DANGEROUS. AS WELL AS IF THE AIRBAG HAD OPENED AT ANYTIME, WITHOUT BEING IN AN ACCIDENT. THE ELECTRICAL SYSTEM ALSO MALFUNCTIONS LOCKING/UNLOCKING DOORS AND OPENING/ CLOSING WINDOWS, AND THE VEHICLE SKIPS AT SPEEDS 10-40 MPH. UPDATED 6/11/18*JB
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING DISPLAYED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
THE SERVICE AIR BAG LIGHT KEPT APPEARING. IT WOULD BE ON FOR A FEW DAYS, THEN GO OFF AND THE CHECK ENGINE LIGHT WOULD APPEAR. THE LIGHT DESIGNATING SEAT BELT USE FOR THE PASSENGER WOULD NOT ISSUE A WARNING SOUND AND SOMETIMES WOULD NOT COME ON EVEN IF SOMEONE WAS SITTING IN THE PASSENGER SEAT. THIS HAPPENS AT ANY TIME WHEN THE CAR IS TURNED ON. THIS HAS BEEN VERIFIED BY A CHEVY DEALER, BUT THEY SAY SINCE MY CAR IS NOT ONE OF THE VINS BEING RECALLED FOR THIS PROBLEM THAT I WILL HAVE TO PAY FOR IT. THEY HAVE OFFERED ME A RECONCILIATION DEAL FOR A LESSER DOLLAR AMOUNT.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG SENSOR LIGHT ILLUMINATED OFF AND ON. ALSO, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 25 MPH, THE REAR AND DRIVER SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 1/20/2016 *SS *CN
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE ESC AND AIR BAG WARNING LIGHTS RANDOMLY FLASHED. AS THE FAILURE PROGRESSED, THE WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS PENDING REPAIRS UNDER NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM) AND 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND APPROACHING A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE CAUSING HER TO CRASH INTO A SECOND VEHICLE. THE AIRBAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DIAGNOSIS OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
I ASKED FOR A WARRANTY REPAIR ON MY AIRBAG. THE DEALER GOT THE PART AND SENT IT BACK ON 7-13-12. THEY NEVER CALLED, EMAILED OR WROTE ME A LETTER. I WAS NEVER CONTACTED. . RECENTLY. GM RECALLED MY KEYS, I ASKED ABOUT MY AIRBAGS. FOR THE FIRST TIME, ON 9-12-14, [XXX] WAS THE ONLY SERVICE EMPLOYEE WHO TOLD ME THE PART IS NOT AT THE DEALER AND IT WAS SENT BACK 2 YEARS AGO AND IF I WANTED IT I WOULD HAVE TO PAY ALMOST 400.00 FOR IT. I HAD DETRIMENTALLY RELIED ON THE REPRESENTATIONS OF AT LEAST 13 DIFFERENT CONTACTS WITH SERVICE PEOPLE, OVER THIS PERIOD OF TIME, WITH THIS SERVICE DEPARTMENT TO HONOR THE REPAIR. [XXX] COPIED THE SERVICE WORK ORDER SHEET AND GAVE ME A COPY OF IT. THERE WAS NO MENTION OR NOTATION OF A PHONE CALL EVER BEEN MADE, ON IT. [XXX] AND [XXX] , SERVICE MANAGERS AT JAMES MARTIN CHEVROLET 6250 WOODWARD AVE. DETROIT, MICHIGAN 48202, REFUSE TO HONOR THE AIRBAG REPAIR ALTHOUGH THEY ARE REPAIRING OTHER MODEL AIRBAGS DAILY ON A OPEN SAFETY RECALL FROM THE NSTB. GENERAL MOTORS REPRESENTATIVE [XXX] AT 1-866-790-5600 EXTENSION [XXX] REFUSES TO HONOR THE REPAIR ALTHOUGH HE HAS OPEN RECALLS ON OTHER MODELS FOR THE SAME ISSUE. SINCE GENERAL MOTORS HAS A HISTORY OF EXPLODING AIRBAGS CAUSING CRASHES AND SEVERAL OPEN RECALLS ON SEVERAL MODELS, I AM CERTAIN THAT THIS ONE (2010 HHR) SHOULD BE ADDED TO THE LIST FOR SAFETY CONCERNS. ALSO, THE RUNNING LIGHTS HAVE A SAFETY ISSUE TOO, ON ALMOST ALL MODELS THE DAYTIME RUNNING LAMPS AND REGULAR LIGHTS HAVE THE RIGHT HEADLIGHT OUT. THIS IS NOT A COINCIDENCE, IT IS A KNOWN DESIGN DEFECT AND ALL GM PRODUCTS FROM 2010 FORWARD AND SHOULD BE RECALLED AS THE LIGHTS CAUSE A SAFETY HAZARD. IN SUMMATION, I WANT THE 2010 HHR RECALLED FOR THEIR RIGHT HEADLIGHTS AND THEIR AIRBAGS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 10 MPH, THE BRAKE PEDAL FAILED TO RESPOND AND THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. AS A RESULT, THE VEHICLE CRASHED INTO A TRAILER. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,243.
I WAS DRIVING TO AN APPOINTMENT, WHEN MY POWER STEERING FLASHED ON THE DASH SCREEN AND MY STEERING WHEEL WENT FROM FLUID TO STIFF. I PULLED OVER TO THE SIDE OF THE ROAD AS SOON AS IT HAPPENED AND TURNED OFF THE CAR. WHEN I TURNED IT BACK ON, THE STEERING WAS FLUID AGAIN, BUT THE AIR BAG LIGHT HAD CAME ON AS WELL AS THE ABS AND TRACTION. THE STEERING WHEEL WAS FLUID ONLY FOR A FEW MINUETS, AND THEN AFTER MAKING A FEW TURNS, I LOST THE STEERING ONCE AGAIN. I HAVE LEARNED OF A RECALL ON THE HHR'S POWER STEERING AND STARTER. I WILL GO TO THE DEALER AND ASK THEM WHAT THEY CAN DO. I AM FILING THIS SO IT IS NOTED IN THE RECORDS OF THE HAPPENINGS. *TR
AIRBAG HARNESS UNDER PASSENGER SEAT DEFECTIVE ,,MAKING AIRBAG LIGHT COME ON AND STOPPING AIRBAGS FROM WORKING IN A TIME OF A CRASH. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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