Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
44
Latest Jan 19, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 515 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2010 Chevrolet Hhr submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 44 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
The 25 most recent of 44, in the owner's own words
The contact owns a 2010 Chevrolet HHR. The contact stated that the underbody and rear wheel well were rusted and corroded adjacent to the exhaust pipe. The contact noticed that fuel was leaking. Eventually, the contact detected an abnormal odor of fuel. The vehicle was taken to an independent mechanic who informed the nickel installation shield on the fuel lines had several holes. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified however no further assistance was provided. The approximate failure mileage was 129,000.
NHTSA ID
11448025
Incident
Oct 1, 2021
Mileage
129,000 mi
Body & structure
Filed Oct 6, 2020
BACK PASSENGER SIDE DOOR WILL NOT LATCH CLOSED. STAYS UNLATCHED WHILE STATIONARY OR IN MOTION. WHILE NOT LATCHING IT DOES NOT SEAL AGAINST RAIN OR FUMES. DOOR CAN OPEN WHILE IN MOTION OR WHILE STATIONARY THUS ALLOWING PASSENGERS OR CONTENTS TO FALL OUT OF CAR.
NHTSA ID
11363005
Incident
Oct 2, 2020
Mileage
50,000 mi
Body & structure
Filed Apr 13, 2019
THE DOOR HANDLE IS MADE OF PLASTIC AND IT FAILS. THE PLASTIC CRACKS AND YOU CAN'T OPEN THE DOOR FROM THE INSIDE. MINE BROKE. WHAT IF SOMEONE GOT CAUGHT IN A FLASH FLOOD AND YOU LOSE POWER TO YOU WINDOW. YOU DIE. I THINK THIS IS A SAFETY ISSUE AND GM ADDRESS THE SAME PROBLEM WITH THE SSR. THEY REPLACE THE SSR HANDLES WITH METAL. THERE ARE 40,000 MEMBERS ON THE HHR FORUM AND A LOT MORE CARS ON ROAD. PLEASE ADDRESS THIS ISSUE. IT'S SCARY THAT ONE PULL ON YOU DOOR HANDLE AND YOU CAN'T GET OUT UNLESS YOU OPEN THE WINDOW OR CRAWL OUT THE OTHER SIDE.
NHTSA ID
11195967
Incident
Mar 27, 2019
Mileage
62,500 mi
Body & structure
Filed Apr 6, 2019
PASSENGER INSIDE DOOR HANDLE IS MADE OF PLASTIC AND CRACKED. ONLY WAY TO GET OUT OF THE CAR IS TO OPEN WINDOW AND USE OUTSIDE DOOR HANDLE. IF THE WINDOW FAILS YOU NEED TO EXIT THE DRIVER SIDE. THE VEHICLE WAS PARKED.
NHTSA ID
11194298
Incident
Mar 5, 2019
Mileage
62,500 mi
Body & structure
Filed Sep 7, 2017
IN THE LAST 6 MONTHS I HAVE HAD BOTH FRONT DOOR HANDLES ONE ON THE DRIVERS SIDE AND ONE ON THE PASSENGER SIDE BREAK OFF. IT LOOKS BASED ON MY RESEARCH THIS IS A PROBLEM IN ALL HHR VEHICLES. THIS IS NOT SAVE NOT HAVING HANDLES ON THE INSIDE OF THE DOOR. I LIVE IN MICHIGAN AND WITH WINTER APPROACHING I NEED TO HAVE HANDLES ON THE INSIDE
NHTSA ID
11022177
Incident
Sep 3, 2017
Mileage
86,000 mi
Body & structureDriver assistanceElectrical
Filed Aug 31, 2017
I AM EXPERIENCING INTERMITTENT PROBLEMS WITH THE GAUGES AND POWER STEERING AS WELL AS WARNING LIGHTS COMING ON AND LOSS OF COMMUNICATIONS TO THE D.L.C. CONNECTOR. IT MAY HAPPEN AT ANY TIME ANYWHERE.
NHTSA ID
11021004
Incident
May 10, 2017
Mileage
130,500 mi
Body & structure
Filed Apr 27, 2017
THE INTERIOR DOOR HANDLES BEAK OFF - THERE HAVE BEEN TONS OF COMPLAINTS ONLINE ABOUT THIS SAFETY ISSUE. YOU CANNOT EXIT THE CAR FROM THE DOOR THE HANDLE HAS SNAPPED OFF WITHOUT EITHER GOING TO A DIFFERENT DOOR OR ROLLING DOWN WINDOW AND USING THE OUTSIDE HANDLE. 2 HANDLES HAVE BROKE NOW IN THE LAST YEAR.
NHTSA ID
10981046
Incident
Apr 5, 2016
Mileage
95,000 mi
Body & structure
Filed Feb 10, 2017
THE PASSENGER AND DRIVER'S SIDE REAR DOORS DO NOT OPEN OR CLOSE
NHTSA ID
10953818
Incident
Jul 4, 2016
Body & structure
Filed Feb 25, 2016
THE DOORS COME OPEN WHILE DRIVING.
NHTSA ID
10838492
Incident
Feb 23, 2016
Mileage
81,000 mi
Body & structure
Filed Feb 14, 2016
BOTH INSIDE FRONT DOOR HANDLES BROKE OFF BEFORE THE CAR WAS 2 YEARS OLD. I AM DISABLED AND WITH THE OTHER PROBLEMS I AM REPORTING THAT ARE RELATED TO THIS CAR, THIS IS A SERIOUS SAFETY ISSUE THAT WOULD TRAP ME IN THE CAR IF THERE WERE EVER AN ACCIDENT. WITH THE WINDOWS NOT BEING ABLE TO BE ROLLED DOWN FROM THE DRIVER'S SIDE CONTROL PANEL IT IS IMPOSSIBLE TO OPEN THE TWO FRONT DOORS IF YOU DON'T HAVE SMALL ENOUGH FINGERS TO REACH INSIDE THE DOOR AND UNLATCH THE MECHANISM. EVERYONE I HAVE SPOKEN WHO HAS AN HHR ARE ALSO HAVING THE SAME PROBLEMS.
NHTSA ID
10826099
Incident
Sep 16, 2012
Mileage
48,000 mi
Body & structureSuspension
Filed Jan 7, 2016
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL VIBRATION AT THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT DRIVER AND PASSENGER SIDE LOWER CONTROL ARMS RUBBER BUSHING WERE WORN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE FRONT DRIVER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
NHTSA ID
10818677
Incident
Nov 6, 2015
Mileage
85,000 mi
Body & structure
Filed Jun 16, 2015
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 8/21/15*CN THE CONSUMER STATED UPON GRABBING THE HANDLE TO EXIT VEHICLE IT SNAPPED OFF. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. UPDATED 12/1/2015*JS
NHTSA ID
10725500
Incident
May 28, 2015
Mileage
49,000 mi
Body & structureOther / unspecifiedSeat belts
Filed Apr 16, 2015
WHILE PUTTING ON NEW SEAT COVERS I NOTICED THE BOTTOM SEAT BELT SWIVEL ATTACHMENT TO THE CAR RUSTED. CHECKED BOTH FRONT SEATS AND THEY WERE BOTH CRUSTY RUSTED. THIS CAN'T BE GOOD. I HAVE PICTURES TO VERIFY MY FINDING. AWAITING YOUR REPLY. THANK YOU. *TR
NHTSA ID
10705997
Incident
Apr 1, 2015
Mileage
63,000 mi
Body & structure
Filed Apr 11, 2015
BOTH FRONT DOOR HANDLES ON INSIDE BROKE OFF AND I ASKED THE DEALER TO FIX IT THEY SAID THEY WOULD HAVE TO CHARGE ME ITS A DANGEROUS THING AND I HAVE TO ROLL DOWN THE WINDOWS TO GET OUT OF THE CAR. *TR
NHTSA ID
10705138
Incident
Apr 1, 2015
Body & structure
Filed Mar 9, 2015
TL*THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED. IN ADDITION, BOTH REAR DOOR HANDLES FRACTURED. THE DRIVER AND REAR SEAT PASSENGERS COULD ONLY EXIT THE VEHICLE BY RELEASING THE WINDOW AND ACCESSING THE EXTERIOR DOOR HANDLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ID
10693027
Incident
Feb 18, 2015
Mileage
120,000 mi
Body & structureExterior lightingOther / unspecified
Filed Dec 31, 2014
Crash reported1 injury reported
I WAS GOING 25 MPH WHEN I CRASHED CAUSING OVER 5,000 DOLLARS WORTH OF AUTO AND PROPERTY DAMAGE IN ADDITION TO THE MEDICAL BILLS WHICH I HAVE NOT RECEIVED IN FULL YET. THE CAR MALFUNCTIONED WHILE I WAS DRIVING AND I WAS NOT ABLE TO CONTROL IT. I RECEIVED THE RECALL INFORMATION IN THE MAIL, BUT THE CAR HAD NOT BEEN REPAIRED. ALSO, THE AIRBAGS DID NOT DEPLOY WHEN THE CRASH HAPPENED. I SUFFERED A CONCUSSION DUE TO THE ACCIDENT. I WAS THE ONLY PERSON INJURED. *JS
NHTSA ID
10669422
Incident
Nov 28, 2014
Mileage
87,000 mi
Body & structure
Filed Nov 21, 2014
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE ON THE DRIVER SIDE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE DOOR HANDLE BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE INTERIOR DOOR HANDLE ALSO FRACTURED. THE VEHICLE WAS TO BE TAKEN BACK TO THE DEALER FOR A SECOND REPAIR TO REPLACE A SECOND DOOR HANDLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,505.
NHTSA ID
10660141
Incident
Apr 3, 2012
Mileage
33,505 mi
Body & structure
Filed Oct 29, 2014
DRIVER'S SIDE DOOR HANDLE JUST BRAKES OFF. I FEEL THIS IS A SAFETY ISSUE AS YOU CAN BECOME TRAPPED IN YOUR CAR. THE ONLY WAY TO OPEN THE DOOR WHEN THIS HAPPENED IS TO ROLL DOWN WINDOW AND PUT YOUR ARM OUT TO OPEN FROM THE OUTSIDE OR HAVE SOMEONE ELSE OPEN FOR YOU. FOR INSTANCE, IF YOU WERE IN AN ACCIDENT, CAR CAUGHT ON FIRE, STALLED ON RAILROAD TRACKS, OR CARJACKED YOU ARE A PRISONER IN THE CAR. THE DOOR HANDLES ARE MADE OF PLASTIC AND IS A VERY EXPENSIVE REPAIR., MINE WAS $200. IF IT HAD NOT BEEN A SAFETY CONCERN, I WOULD NOT HAVE REPAIRED IT. IF YOU RESEARCH THE INTERNET IT IS VERY COMMON PROBLEM. PLEASE RESEARCH. *TR
NHTSA ID
10650969
Incident
Jul 24, 2014
Body & structure
Filed Oct 8, 2014
PLASTIC INSIDE DOOR HANDLES BREAKS OFF IN HAND AND LEAVE DISABLED AND VETERAN STRANDED IN DRIVERS SEAT. SEE HTTP://WWW.CHEVYHHR.NET/FORUMS/HOW-TUTORIAL-LIBRARY-21/HOW-FIX-BROKEN-INTERIOR-DOOR-HANDLE-LESS-THAN-$10-41305/. *TR
NHTSA ID
10643223
Incident
Oct 8, 2014
Mileage
70,000 mi
Body & structure
Filed Aug 28, 2014
INSIDE DRIVERS DOOR HANDLE DEFECTIVE ,,WILL NOT LET DRIVER OUT OF CAR IN A TIME OF A CRASH. *TR
NHTSA ID
10629047
Incident
Aug 15, 2014
Mileage
60,000 mi
Body & structureElectrical
Filed Aug 20, 2014
WE'VE HAD BOTH INSIDE DOOR HANDLES CRUMBLE & BREAK IN OUR HANDS & THE CAR COMPANY WANTED ALMOST $400.- TO FIX THEM (WHICH I CANNOT AFFORD). NOW I & MY PASSENGER HAVE TO ROLL THE ELECTRIC WINDOWS DOWN, IN ORDER TO GET OUT OF THE CAR...DANGER... AND NO ONE CARES!!! I READ WHERE OTHERS ARE HAVING THE SAME PROBLEMS... WHAT THE HECK??? THIS IS NOT RIGHT!!! *TR
NHTSA ID
10626865
Incident
Jun 4, 2012
Body & structureElectrical
Filed Aug 20, 2014
WE'VE HAD BOTH INSIDE DOOR HANDLES CRUMBLE & BREAK IN OUR HANDS & THE CAR COMPANY WANTED ALMOST $400.- TO FIX THEM (WHICH I CANNOT AFFORD). NOW I & MY PASSENGER HAVE TO ROLL THE ELECTRIC WINDOWS DOWN, IN ORDER TO GET OUT OF THE CAR...DANGER... AND NO ONE CARES!!! I READ WHERE OTHERS ARE HAVING THE SAME PROBLEMS... WHAT THE HECK??? THIS IS NOT RIGHT!!! *TR
NHTSA ID
10626863
Incident
Jun 4, 2012
Body & structure
Filed Jul 21, 2014
THE INSIDE DOOR HANDLE BROKE OFF FOR THE 2ND TIME IN LESS THAN A YEAR, I THINK THIS IS THE MAKER FAULT AND THE CUSTOMER SHOULDN'T BE HELD RESPONSIBLE FOR THIS. *TR
NHTSA ID
10614904
Incident
Jul 20, 2014
Mileage
81,384 mi
Body & structure
Filed Jun 26, 2014
TL * THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR HANDLE FOR THE DRIVER'S SIDE DOOR FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 45,'000.
NHTSA ID
10606278
Incident
Jun 23, 2014
Mileage
45,000 mi
Body & structure
Filed May 21, 2014
1 injury reported
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS WITH THE WINDOWS OPENED, THE VEHICLE VIBRATED CAUSING HIS EARS TO ACHE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 129,000.THE VIN WAS NOT AVAILABLE.
NHTSA ID
10593060
Incident
Jan 1, 2013
Mileage
80,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own