WATER PUMP
- NHTSA ID
- 11384614
- Incident
- Dec 17, 2020
- Mileage
- 102,200 mi
Owner-reported complaints naming the engine system, filed with NHTSA
Data refreshed
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2010 Chevrolet Hhr submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 23 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WATER PUMP
MY 2010 CHEVY HHR IS LEAKING GAS AT A FAST PACE FROM THE FUEL LINE NEAR THE REAR WHEEL. I SMELLED A STRONG GAS ODOR AND AFTER PARKING I NOTICED PUDDLE AND DRIPPING NEW MY REAR WHEEL. IT WAS GAS. I TOOK IT TO A SERVICE SHOP AND THEY CONFIRMED THAT THE FUEL LINE WAS WORN AND BROKEN.
KEY LOCKS IN THE IGNITION IN THE ON POSITION AND CAR CUTS OFF WHILE DRIVING
A FAINT NOISE WAS HEARD AND I PULLED THE VEHICLE OVER TO THE SIDE OF ROAD WALKED AROUND THE ENTIRE VEHICLE LOOKING TO SEE IF ANYTHING STOOD OUT, ASSESSED THE TIRES, ENGINE AND NOTHING APPEARED TO BE WRONG. I PROCEEDED TO GET ON THE RAMP ON AND AS I WENT THROUGH THE TOLL BOOTH DRIVING AROUND 40 MPH, THE CAR ACCELERATED TO A SPEED OF ABOUT 87 MPH, THE STEERING COULD NOT BE CONTROLLED IT WAS ALMOST AS IF IT WAS IN A LOCKED POSITION. ONCE THE VEHICLE TOOK OFF AT THE HIGH SPEED, IT THEN CAME ALMOST TO A COMPLETE STOP. THE SOUND OF THE ENGINE WAS REVVING BUT THE SPEED WAS NOT SUPPORTING THE SOUND. I PROCEEDED TO BRAKE, USE THE ACCELERATOR AND WAS GOING BACK AND FORTH BETWEEN THE TWO FUNCTIONS BUT NEITHER WOULD WORK. SCARED TO GO INTO THE FLOW OF HEAVY TRAFFIC, I PLACED THE VEHICLE IN NEUTRAL WHICH ALLOWED ME TO ROLL DOWN THE RAMP AND ONTO THE SHOULDER. I THEN TURNED THE VEHICLE OFF AND LET IT SIT AND ATTEMPTED TO TURN IT BACK ON TO REMOVE IT MORE OUT OF THE DRIVING LANE, BUT THE VEHICLE WOULD NOT MOVE
I GOT MY CAR IN 2011 TOOK MY CAR INTO SHOP BECAUSE SMOG IS NOT PASSING NOW I WAS TOLD NEED NEW MOTOR AFTER 5YRS AT 5000.00
IN A PARKING GARAGE ON THE 4TH FLOOR. BACKING OUT OF SPACE. WHILE BACKING UP, I HEAR A LOUD BOOM. NOTHING BEHIND ME. THOUGHT PERHAPS A TIRE FAILURE. PUT VEHICLE IN DRIVE TO PULL FORWARD OUT OF TRAFFIC LANE, AND THE ENGINE ACCELERATED UNCONTROLLABLY. BRAKES WOULDN'T RESPOND. BY THE GRACE OF G-D OR REFLEXES, I TURNED THE WHEEL TO THE RIGHT TO AVOID FLYING THROUGH THE GUARDRAIL AND OFF THE 4TH STORY OF THE PARKING GARAGE. VEHICLE CAME TO A HALT WHEN IT SMASHED INTO A CONCRETE SUPPORT PILLAR. BOTH AIR BAGS DETONATED, PASSENGER-SIDE AIR BAG APPARENTLY BROKE THE WINDSHIELD ON THAT SIDE. ENGINE SHUT OFF. LIGHTS IN PASSENGER COMPARTMENT TURNED ON, HAZARDS STARTED FLASHING ON/OFF (COULDN'T TURN THEM OFF). WAITED FOR TOW TRUCK FOR 5 HOURS. TOW DRIVERS HAD TO JUMP BATTERY - COULDN'T GET FRONT HOOD OPEN, BACK DOOR ELECTRONIC LOCK NON-FUNCTIONAL DUE TO DEAD BATTERY. TOW DRIVER CLIMBED INSIDE CAR, REMOVED INSIDE DECKING TO ACCESS BATTERY. TOW DRIVER JUMPED BATTERY, ATTEMPTED START. FIRST TWO OR THREE TIMES, IT WOULDN'T START, EVENTUALLY ON THE 4TH OR 5TH TIME IT STARTED BUT THE ENGINE WAS RACING AGAIN. TOW DRIVER PUT CAR IN REVERSE AND IT FLEW BACKWARD (I THOUGHT IT WAS GOING TO GO OFF THE DECK OF THE GARAGE BACKWARDS...). HE STOPPED THE VEHICLE, TURNED THE WHEEL AND HEADED FORWARD - IT SHOT DOWN THE RAMP UNTIL THEY GOT IT OUT OF THE GARAGE AND ON THE TRUCK (I WAS OUTSIDE THE VEHICLE WATCHING FROM A SAFE DISTANCE WHILE HE DID THIS). VEHICLE TOTALED. NOT SURE WHAT THE PROBLEM IS/WAS, BUT I'M LUCKY TO BE ALIVE. HAVE HEARD OF ISSUES INVOLVING STUCK IDLE SOLENOIDS, DRIVE TRAIN PROBLEMS, ETC.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE AT A STOP SIGN, THE VEHICLE SHOOK VIOLENTLY AND STALLED. THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
DRIVING FROM WORK CAR STARTED RUMBLE RING THEN ENGINE LIGHT CAME ON. PANEL SAID REDUCE POWER AND SERVICE TRACTION. COAST THE CAR TO SIDE OF HIGHWAY SAT ABOUT 15 MINS AND RESTARTED CAR. IT STARTED ENGINE LIGHT STILL ON BUT WAS ABLE TO DRIVE FINE HAD ABOUT 40 MILES TO GET HOME AND IT DID IT AGAIN. I REPEATED THE STEPS AGAIN AND DROVE HOME. ON THE NEXT DAT TOOK IT TO THE DEALERSHIP AND HAD IT SERVICED AND THEY SAID THE THROTTLE BODY JUST NEEDED CLEANING. DROVE IT FOR ABOUT 3 WEEKS AND AGAIN IT HAPPEN. NOW ON FEBRUARY 2, 2015 AGAIN IT HAS HAPPENED AND THE CAR WON'T EVEN TURN STAY TO ALLOW ME TO GET IT SERVICED I WILL PROBABLY HAVE TO TOW IT. THE TEMPERATURE HAS BEEN SO COLD SO I HAVE BEEN COMMUTED ON TRAINS AND BUSES TO GET TO WORK FOR ALMOST A MONTH. *TR
MY STEERING WHEEL LOCKED AND COULD NOT MOVE MY CAR, AND I HIT A POLL AND DAMAGED MY RIGHT SIDE OF MY CAR. *TR
WHILE DRIVING OVER INDEPENDENCE PASS IN COLORADO AT 14,000 FEET, ABOUT A HALF MILE FROM THE TOP ON A WINDY, TWO LANE ROAD WITH LOTS OF CARS TRAVELING IN BOTH DIRECTIONS THE CAR BEGAN TO STALL AND STUMBLE. WE HAD TO PULL OVER THE BEST WE COULD NOT TO BLOCK TRAFFIC (THIS IS A TWO LANE NO SHOULDER, NO GUARDRAIL, MOUNTAIN HIGHWAY WITH MANY SWITCHBACKS) WE WERE HEADED UPHILL AND WITH NO POWER HAD TO ROLL SLOWLY BACK TO THE SWITCHBACK TO TURN AROUND. THE CAR WOULD START AND STUMBLE JUST ENOUGH TO MANEUVER IT AROUND GOING DOWN HILL. IT WAS 5PM ON A FRIDAY EVENING MILES FROM ANY RETAIL STORE AND OUT OF CELL PHONE RANGE SO WE WERE PRETTY DESPERATE. WE COASTED DOWN THE MOUNTAIN ROAD, STARTING THE STUMBLING AND SPUTTERING ENGINE WHEN OUR SPEED BECAME TO MUCH OR WE APPROACHED A SWITCHBACK SO THAT THE POWER BRAKES COULD BE USED TO SLOW US DOWN. THIS WENT ON FOR 20-30 MINUTES UNTIL WE WERE OFF THE HAZARDOUS PART OF THE MOUNTAIN PASS AND THEN WHEN WE ATTEMPTED TO START THE CAR IT REMAINED RUNNING. WE WILL NEVER ATTEMPT TO GET INTO A HAZARDOUS SITUATION WITH THIS CAR EVER AGAIN. THIS COULD HAVE RESULTED IN SERIOUS DAMAGE OR DEATH. WE COULD HAVE BEEN STRANDED ON THIS MOUNTAIN PASS FOR THE EVENING. THIS WAS THE SECOND TIME IN A 2-3 DAY PERIOD THIS STALLING OCCURRED. OTHER CARS PASSED US BY WITHOUT ISSUE AND IN FACT I HAVE TAKEN MANY CARS OVER INDEPENDENCE PASS IN THE PAST WITH NO ISSUES. I SPOKE TO MY DEALER AND THEY INDICATED THEY WERE NOT AWARE OF ANY ISSUES, AND IT MUST HAVE BEEN THE GAS. THIS GAS IN THE FIRST STALL TWO DAYS PRIOR WAS NOT LOCAL GAS, THIS GAS ON THE STALL ON THE MOUNTAIN PASS WAS LOCAL GAS. IN NO WAY I BELIEVE IT WAS POOR GAS RELATED. I BELIEVE THERE IS A SERIOUS ISSUE WITH THE PROGRAMMING OF THE ENGINE CONTROL THAT COULD HAVE COST US DEARLY. *TR
AFTER DRIVING SEVERAL HOURS, CAME TO A ROAD CONSTRUCTION AREA AND STOPPED FOR A COUPLE OF MINUTES AND THE ENGINE BEGAN TO STUMBLE AND EVENTUALLY DIED AFTER A MINUTE OR SO. AFTER SETTING STILL WITH THE ENGINE AND IGNITION OFF, THE CAR STARTED BACK UP AND WENT ON DOWN THE ROAD WITHOUT ANY FURTHER INCIDENT. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE VEHICLE STALLED WHILE STOPPED AT AN INTERSECTION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING FAILED INTERMITTENTLY. THE POWER STEERING, AIR BAG, AND SERVICE ENGINE SENSORS WERE ALL ILLUMINATED AND THE CONTACT HAD A DIFFICULT TIME TURNING THE STEERING WHEEL. THERE WAS A LOUD CLICKING NOISE THAT WAS HEARD EACH TIME THE STEERING WHEEL WAS TURNED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 14V153000 (STEERING) AND 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 10/7/14*CN THE VEHICLE OVERHEATED, THE ENGINE AND AIR BAG LIGHT ILLUMINATED. THE LOWER CONTROL BUSHING, TIMING SOLENOID AND CAMSHAFT NEEDED TO BE REPLACED. UPDATED 11/25/14 THE CONSUMER STATED THE DEALERSHIP COULD NOT DUPLICATE THE POWER STEERING FAILURE. THE LEFT FRONT HEAD LIGHT WAS REPLACED 5 TIMES. THE CATALYTIC CONVERTER AND FRONT AXLE WERE REPLACED. THE VEHICLE ROLLED BACKWARDS OUT OF THE DRIVEWAY CAUSING MINOR DAMAGE. *JS
CAR WOULD NOT START FOR DAYS. HAD IT JUMPED SEVERAL TIMES. FINALLY STARTED RUNNING AGAIN, THAN IT APPEARED TO HAVE AN EXHAUST LEAK. NOPE...DIRECT FIT CONVERTER... OVER 600$ PLUS BEING TOWED 2XS. ANOTHER BATTERY, AAA TOWING AND JUMPING, ALREADY HAD ENGINE SWITCH REPLACED, NOW MY KIDS AND I HAVE TO WORRY ABOUT POWER STEERING! THOUGHT I LOVED THIS VECH, BUT ITS COST US AN ARM AND A LEG JUST TO FIX PROBLEMS, NOT TO MENTION IM STILL PAYING FOR IT! CHEVY 2010 HAD 7MILES ON IT WHEN PURCHASED, HAS APPROX 70 NOW, COULD OF HAD MORE, IF NOT FOR FIXING AND BUYING PARTS! NEVER AGAIN. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE STALLED AND CAUSED THE CONTACT TO CRASH. THE AIR BAGS DID NOT DEPLOY. THE APPROXIMATE SPEED AT THE TIME OF FAILURE WAS 40 MPH. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THEY WERE NOT AT FAULT, AND NO SOLUTION WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
MY VEHICLE IS ON GMS RECALL LIST BECAUSE OF AN IGNITION PROBLEM. I WAS DRIVING DOWN A SMALL HILL ON FRIDAY MAY 2, 2014, WHEN MY CAR SHUT OFF. I HAD NOTHING ON MY IGNITION KEY RING WHEN THIS HAPPENED AND HAD JUST MY KEY IN THE IGNITION WHEN THIS HAPPENED. I CALLED GM AND LET THEM KNOW WHAT HAD HAPPENED THEY OFFERED TO GIVE ME A RENTAL CAR THAT THEY WILL PAY FOR UNTIL MY CAR IS FIXED . MY CONCERN IS THAT THESE CARS SHOULD NOT BE ON THE ROAD BECAUSE THEY ARE A SAFETY HAZARD TO NOT ONLY THE PERSON DRIVING THESE CARS BUT ALSO TO THE PEOPLE ON THE ROAD WITH THEM, I KNOW GM IS DOING ALL THAT IT CAN TO FIX THE PROBLEM AND WONDER WHY THEY ARE BEING ALLOWED TO BE DRIVEN ON THE ROADS WHEN THEY ARE UNSAFE. I DO NOT FEEL COMFORTABLE DRIVING MY CAR BECAUSE OF THE RISK IT POSES NOT ONLY TO ME BUT TO OTHERS ON THE ROAD AND WILL BE GETTING A RENTAL . OH AND BY THE WAY WHEN MY CAR SHUT OFF, IT WAS ALL I COULD DO TO STEER IT AROUND THE CORNER BECAUSE OFF COURSE MY POWER STEERING WAS GONE MAKING IT DIFFICULT TO STEER. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE THROTTLE BODY NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
I WAS PULLING OUT OF A PARKING LOT AT ABOUT 5 MPH THEN I THOUGHT MY ENGINE STALLED BECAUSE I COULDN'T TURN THE WHEEL. IT TURNS OUT THE ENGINE WAS ON, AND POWER STEERING APPEARED ON THE DISPLAY. I PULLED OVER TO SEE WHAT WAS WRONG. AFTER TURNING THE CAR OFF, THEN ON, THE PROBLEM WENT AWAY (I THINK FOR ONLY A TEMPORARY PERIOD). *TR
I WENT TO A MEETING AND WHEN I PARKED AND TRIED TO TURN THE CAR OFF, IT WOULDN'T LET ME TURN IT OFF. I AM A FEMALE AND DIDN'T KNOW WHAT TO DO , SO I HAD TO CALL MY HUSBAND AND HE CAME AND HAD TO DISCONNECT THE BATTERY SO IT WOULD SHUT OFF. THEN WE HAD TO CALL A WRECKER SERVICE AND HAVE IT TOWED TO A DEALERSHIP TO HAVE IT REPAIRED. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE DECELERATED TO 40 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE FAILURE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM BUT THE VEHICLE WAS NOT REPAIRED. ON A SEPARATE OCCASION, THE AIR BAGS FAILED TO DEPLOY WHEN THE VEHICLE WAS INVOLVED IN A CRASH. THE VEHICLE WAS DESTROYED. THE FRONT SEAT DRIVER SUSTAINED MINOR INJURIES TO THE RIGHT HAND. IN ADDITION, THE FRONT SEAT PASSENGER AND AND REAR SEAT PASSENGER BOTH SUFFERED MINOR HEAD INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VIN WAS UNAVAILABLE.
MY 2010 HHR HAS EXPERIENCED AN IGNITION ISSUE AS WELL. I CANNOT GET THE KEY TO TURN BACK TO THE OFF POSITION. I GOT HOME FROM WORK AT MIDNIGHT, PUT THE CAR IN PARK AND WHEN I TRIED TO SHUT THE CAR OFF IT WOULD NOT TURN BACK. THE ONLY OPTION I HAD WAS TO PULL THE ECM FUSE AND DISCONNECT THE BATTERY (OR LET IT RUN OUT OF GAS). THE GEAR SHIFTER WILL ALLOW ME TO SHIFT BETWEEN ALL GEARS BUT IT WON'T TURN OFF. ALL THE ELECTRICAL STAY ON, I HAVE ONLY OWNED THIS CAR FOR 3 MONTHS. *TR
MY 2010 CHEVY HHR HAS EXPERIENCED AN IGNITION ISSUE. THE KEY, WHEN THE CAR IS SET TO PARK, WILL NOT DISENGAGE. IT REMAINS ON, WITH THE ONLY OPTION BEING TO LET THE CAR RUN OUT OF GAS/THE BATTERY TO DRAIN. THE KEY WILL TURN (AS IF TO START THE CAR), AND THE GEAR CAN BE SHIFTED FROM PARK TO REVERSE, NEUTRAL, ETC., BUT WILL NOT TURN OFF. ALL SYSTEMS STAY ON, POTENTIALLY BURNING OUT ELECTRICAL COMPONENTS OR CAUSING PERMANENT ENGINE DAMAGE. THE ONLY WAY TO SAFELY ADDRESS THE IMMEDIATE ISSUE IS TO DISENGAGE THE FUSES UNDER THE STEERING WHEEL, WHICH MANY CONSUMERS MAY BE UNABLE TO DO. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO START THE VEHICLE WITH REDUCED POWER. THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH WITH THE REDUCED ENGINE POWER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED OR TAKEN TO THE DEALER FOR REPAIRS. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING 45 MPH AND UP, THERE WAS A VERY HIGH NOISE LEVEL IN THE INTERIOR CABIN. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS DESIGNED TO EXHIBIT THE NOISE. THE CURRENT AND FAILURE MILEAGE WAS 1,300.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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