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2009 Chevrolet Impala Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
824
Latest Jun 8, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
52
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
3
Reports on file since Feb 3, 2009

What this page shows

Our database holds 824 NHTSA owner-reported complaints for the 2009 Chevrolet Impala. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 824 · page 1 of 33

Airbags
Filed Jun 8, 2026

For the last 2 years, the car willl come up saying airbag system issues. There airbag sensor under the passenger side seat will randomly throw a code for the erorr and then turn off. It does not have to be a bump, move the seat, Just goes off. We have had it professionally scanned and it is always the same sensor with the issue. We noticed certian models had recalls but our was not on the list for some reason even though it fits all the other models with same issue. The cost to get it repaired and a chevy dealer is astromical. There are too many dates to count of the light and sesnor error.

NHTSA ID
11742721
Incident
Jun 6, 2026
AirbagsElectrical
Filed Mar 27, 2026

I believe the passenger seat occupant sensing and airbag issues from recall 16V507 have not been fixed. I am still having issues related to it, even though I had it fixed.

NHTSA ID
11727490
Incident
Mar 27, 2026
Electrical
Filed Sep 30, 2025

Smelled an odor of burning wires when using rear defroster. Defroster then stopped working. After further troubleshooting I observed the wire pigtail under the front passenger door was charred and burned. The pin inside the harness that was burned was the rear defroster. After further research I found this is very common for the Chevy impala. However no recall existed. I feel it is a fire risk due to the fact that the wires over heated enough to melt and char the plastic surrounding the electrical pin within the harness. Pictures was taken of the damage.

NHTSA ID
11690540
Incident
Sep 30, 2025
Engine
Filed Mar 9, 2025

Transmission

NHTSA ID
11647219
Incident
Jan 3, 2025
Airbags
Filed Feb 27, 2025

The contact owns a 2009 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.

NHTSA ID
11645235
Incident
Feb 27, 2025
Mileage
101,000 mi
Engine
Filed Feb 3, 2025

It rumbles when I start my car

NHTSA ID
11640271
Incident
Feb 3, 2025
Electrical
Filed Dec 31, 2024

I have a 2009 with 77000 miles 0n it I have fix the knocking noise under dash 3 times now it is a actuator there are 2 of them. I have also found by spraying Carburetor cleaner in the throttle body just remove the the big air hose and spray all around in side this stops the the speed reduction control lite from coming on saying you have no power. The problem I'm having now is while I'm driving the dash lights go out and radio light goes dim. after a while the lights come back on bright and working great they go on and off when they want to The lights showing me the mileage works great all the time its just the dash lights going on and off and my car just pass smog in California in June. I now live in Texas ,I have to have my car inspection here and it failed do to a EVAP and a 02 sensor not responding. They tell cause I replace the battery this cause the computer to reset and these 2 sensors have not reset yet and I have to drive the car 100 miles to make sure they reset to the computer So these are the problems I have been having with my car. You can find your car problem on you tube by putting in the year and make of your car saying what light came up and usually its a easy fix

NHTSA ID
11633331
Incident
Dec 31, 2024
Powertrain (other)
Filed Oct 20, 2024
Crash reported2 injuries reported

A piece broke off and had fallen off of transmission when stopped at a redlight when put in gear car didn't want to move had to manually shift to get off the road and towed it home. The piece that broke fell into pan when changing transmission fluid. Believe it's off flywheel possibly forward band.

NHTSA ID
11620832
Incident
Sep 17, 2024
AirbagsElectricalSuspension
Filed Aug 16, 2024

None

NHTSA ID
11608911
Incident
Aug 16, 2024
Body & structure
Filed Jul 17, 2024

the frame of the car is rusted . in places almost all the way through the frame. this was confirmed by chevy dealer. this car has always kept in a garage. I kept the car clean going through a car was with under wash.

NHTSA ID
11603038
Incident
Jul 1, 2024
Electrical
Filed May 21, 2024

The contact owns a 2009 Chevrolet Impala. The contact stated that upon attempting to start the vehicle, the vehicle failed to start as intended. The contact then observed smoke coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the wiring harness and observed that the wiring was exposed. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V355000 (Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 222,000.

NHTSA ID
11589955
Incident
May 14, 2024
Mileage
222,000 mi
Body & structureBrakesEngine
Filed Feb 6, 2024

The contact owns a 2009 Chevrolet Impala. The contact stated while driving 60 MPH, there was an abnormal sound coming from underneath the vehicle. The traction control, ABS, and check engine warning lights were illuminated. The vehicle was taken to a local mechanic however, a diagnostic test could not be performed due the excessive rust underneath the vehicle. The mechanic was unable to hoist the vehicle on the lift because safety and liability issues. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 81,000.

NHTSA ID
11570246
Incident
Feb 4, 2024
Mileage
81,000 mi
Visibility
Filed Jan 20, 2024

Front defroster not working AND windshield wiper not working consistently.

NHTSA ID
11566631
Incident
Jan 19, 2024
Airbags
Filed Jan 9, 2024

Unknown SRS light comes on and stays on I'm afraid the system will not work properly in an accident.

NHTSA ID
11564368
Incident
Jan 9, 2024
Driver assistanceEngine
Filed Jan 5, 2024

The contact owns a 2009 Chevrolet Impala. The contact stated that after starting the vehicle and shifting to reverse, the check engine warning light illuminated. The contact continued to reverse the vehicle and felt a pulling sensation. The "Traction Control" failure light illuminated. The contact decided to move forward and park the vehicle. After several hours, the contact restarted the vehicle and the check engine warning light remained illuminated. The vehicle was then able to be driven. The failure occurred several times after the tires were changed. The contact linked the failure to NHTSA ID Number: 10090054 (Vehicle Speed Control, Engine). The vehicle was taken to the dealer where it was diagnosed that the accelerator pedal failed and needed to be replaced. The vehicle had been repaired. The vehicle was not returned to the dealer when the failure recurred. The manufacturer was made aware of the failure and it was confirmed that the vehicle was past the 10-year coverage for NHTSA ID Number: 10090054 (Vehicle Speed Control, Engine). The failure mileage was 65,510.

NHTSA ID
11563810
Incident
Nov 14, 2014
Mileage
65,510 mi
Electrical
Filed Sep 2, 2023

Driving home one night, August 8th, 2023 (thank goodness it was night) took a turn and got a service traction control light with a ding ding ding noise (I assume to alert me that something is wrong) and then it said engine power reduced which I assume happens because if your traction control is bad, it doesn’t want you slipping. Immediately called my father and he said to just drive it home and we’ll check it out. Not 2 miles later, my engine just stopped and it went into ignition. I couldn’t steer, I couldn’t stop because the engine was no longer running. I’ve driven a time or 2 (more like backed up) when I didn’t turn my key all the way and it was in ignition and that’s how it felt because it wasn’t on. This was very scary because I thought the car had just gave out. The engine just stopped and I got warning saying "STARTING DISABLED, SERVICE ENGINE THROTTLE " this is my first car, and after reading the complaints on it, I thought it was a recall. We ended up changing out the gas pedal, which made the problem go away right away, and I haven’t had issues with it since. Failure Mileage: 175K

NHTSA ID
11542239
Incident
Aug 8, 2023
Interior & seats
Filed Aug 27, 2023
Fire reported

The driver seat power motor caught fire underneath the seat while driving my vehicle. It started smoking really bad. Out of no where.

NHTSA ID
11541043
Incident
Aug 27, 2023
Body & structure
Filed Aug 18, 2023

The support frame rusted due to water collection from rain. This has caused the entire frame to rust through and collapse when the car was jacked up, with the manufacturer supplied scissor jack, to replace a tire. Because of this the DRIVER SIDE door is no longer able to open, causing the driver to be put at risk where they can not escape the car in case of an emergency.

NHTSA ID
11539480
Incident
Aug 10, 2023
AirbagsElectricalSeat belts
Filed Jul 4, 2023

2009 Chevy impala Airbag light comes on and off when it wants to bought it from a use dealer ship in 2022

NHTSA ID
11530351
Incident
Oct 28, 2022
Driver assistance
Filed Jun 22, 2023

The contact owns a 2009 Chevrolet Impala. The contact stated that while driving at an undisclosed speed on separate occasions, the messages “Reduce Engine Power” and "Service Traction Control" were displayed on the instrument cluster, and the check engine warning light was illuminated. Additionally, the contact stated that the failure reoccurred while driving on a bumpy road surface and while turning the steering wheel. The vehicle was taken to an independent mechanic, where it was diagnosed that the throttle position sensor had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that her father used an OBD reader and retrieved codes indicating that the throttle position sensor was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that while driving at an undisclosed speed, the vehicle decelerated unintendedly. The vehicle was taken to an unknown dealer, who informed the contact that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 169,000.

NHTSA ID
11528363
Incident
Jun 22, 2023
Mileage
169,000 mi
Airbags
Filed May 15, 2023

"Air Bag Malfunction light is on. There is a NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System) which I am associating with the failure and it tends to happen at the 80,000 mile mark which this car is almost at. Why isn't this VIN included in the recall? It's a 2009 Chevy Impala. Shouldn't this recall capture all of the 2009 Chevy Impalas?

NHTSA ID
11522029
Incident
May 12, 2023
Electrical
Filed May 12, 2023

Throttle body and throttle pedal

NHTSA ID
11521769
Incident
Feb 7, 2023
Driver assistanceElectrical
Filed Mar 3, 2023

While driving the car it would pop up a message saying “ENGINE POWER REDUCED”. Today while driving it home it popped up with a message saying “STARTING DISABLED, SERVICE THROTTLE” and then the car wouldn’t drive and I had to pull over on the side of the road. For months now when I drive and accelerate at times the car would almost grind. I believe it has to do with the traction control or the transmission.

NHTSA ID
11510035
Incident
Mar 3, 2023
EngineInterior & seatsSteering
Filed Feb 27, 2023

The contact owns a 2009 Chevrolet Impala. The contact stated that upon open or closing the front driver’s side door, he heard an abnormal sound. Additionally, the contact stated that while driving at an undisclosed speed, he heard a howling sound. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering pump needed to be replaced. The vehicle was not repaired. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty door actuator. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 102,000.

NHTSA ID
11509359
Incident
Feb 27, 2023
Mileage
102,000 mi
Airbags
Filed Feb 5, 2023

We bought a vehicle as is from a dealer and when we drove away the air bag comes on and off

NHTSA ID
11505625
Incident
Jan 28, 2023

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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