Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 636 NHTSA owner-reported complaints for the 2014 Chevrolet Impala. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 636 · page 1 of 26
The lighting is unsafe at night, the light does not light up the road so you can safely see what is is front of you, ITs a major design flaw in the light housing, upgraded to a brighter bulb does not help.
While driving my 2014 Chevrolet Impala Limited Police vehicle, VIN [XXX], the engine unexpectedly shut off. The check engine light illuminated and the vehicle subsequently would crank but would not start normally. A diagnostic scan produced code P069E, Fuel Pump Control Module Requested MIL Illumination. After the failure, the vehicle would crank without starting using the normal ignition. The vehicle was towed home. I attempted to start vehicle using the factory remote-start system. It started as normal with the remote-start system, but shut off after a few minutes. I am reporting this because an unexpected engine shutdown while the vehicle is in motion created a safety risk due to the sudden loss of engine power while driving. I found GM service information addressing P069E and fuel pump control-related conditions on 2014 Chevrolet Impala Limited vehicles, including GM bulletin PI1082. However, this VIN does not appear to be included in a recall or repair campaign for this condition. I am requesting that NHTSA document and evaluate this incident, including whether similar engine-stall, no-start, fuel pump control module, or P069E complaints have been reported for 2014 Chevrolet Impala Limited vehicles outside any previously identified vehicle population. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2014 Chevrolet Impala. While driving at an undisclosed speed, the Stabili-Trak warning light illuminated and the vehicle lost power steering functionality, causing the steering to become extremely firm. The contact stated that excessive force was needed to turn the steering wheel. The contact safely pulled over, and after the audible alarm ceased, the vehicle returned to normal operation. Additionally, the vehicle lost electrical power and stalled on several occasions. There was no warning light illuminated. While the vehicle was stationary, the vehicle frequently lost power. The contact stated that the battery terminals were disconnected and reconnected after the failure, and the vehicle operated for approximately 15 minutes before the vehicle stalled again. The manufacturer was notified of the failure. The local dealer had inspected the vehicle and confirmed the failure. The dealer had retrieved several unknown fault codes. The vehicle was not yet diagnosed.
While driving, the car steering became very hard and uncontrollable posing a risk to me and other drivers on the road. A mechanic has checked.
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the messages "Stabili-trak" and "Power Steering" displayed on the instrument panel, and the traction control warning light illuminated. Additionally, the transmission display switched from drive(D) to park(P) while driving, causing the vehicle to decelerate and stall. The rear-view camera also intermittently failed to function properly, displaying the message "Park Assist Not Available" while reversing. The contact pulled over, waited, and then restarted the vehicle. The contact stated that the wheel hub, camshaft sensor, and a cylinder had previously been replaced, but the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was unknown.
Power steering goes out while driving in towns or on hiways.frequently comes back on while parked for a few hours or days. Unpredictable while driving.dangerous.
The transmission went out while driving. Also the trunk leaks when it rains
Car can’t read transmission gears the stabilitrak service is on
The contact owned a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the air bag warning light was intermittently illuminated. Additionally, the brake pads were partially dragging against the rotors while driving. The contact referenced NHTSA Campaign Numbers: 15V085000 (PARKING BRAKE) and 15V465000 (AIR BAGS); as a possible cause for the failures; however, the VIN was not included in the recalls. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,547.
The contact owns a 2014 Chevrolet Impala. The contact stated that after closing the rear passenger’s side door, the rear glass panel shattered unexpectedly. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.
The contact owns a 2014 Chevrolet Impala. The contact stated that water was entering the rear tail lamps, causing the amplifier and radio to fail to operate. The contact was concerned that the failure could cause an electrical fire. The vehicle was taken to an independent mechanic, who determined that the tail lamp gasket needed to be sealed. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 14047 (Tail Lamp Gasket Seal); however, the vehicle was not covered under the TSB. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.
I have a 2014 Impala limited I started having problems within 6 months after I bought the vehicle from Bergstrom Chevrolet in Wisconsin it was involving the ABS anti-lock stability track and traction control and the braking and steering we're all feeling and locking up while I was driving it presented and problems and endangering my life and the life of any passengers in the vehicle the brakes will lock up and there was no warning before I locked up no lights came on and it would pull to the left or pull to the right depending on which ABS was locking up and it was fixed one time at the dealership then it was fixed again at the dealership later maybe about another 3 to 6 months after and went up for the same thing again and the parts were replaced now I again have had nothing but problems with the braking system. Also the valve that controls the pressure in the fuel tank malfunctioned which caused the car to run irrraticaly it would start hard,stop running at all stops rough ideling and unable to pump gas into the car without the gas pump stopping continuously making the time that it would take to fill the gas tank 3 to 4 times longer than it did that was fixed and it is malfunctioning again. I'm on my fourth time of having my car anti-lock brake system failing on my car multiple systems including the electrical system failing. The dash lights would go off on. The exterior lights going off and on. The car has been off of the streets and unable to be driven many times. I have taken my car in to the Dealership from where I purchased it from. By the third time my car warranty had expired. Then everything was still not repaired all the systems were not ever working correctly. And now the repairs were needed to be paid in full by myself. The cost to me had just begun when it should have been resolved. In excess of $6,000 was what it would cost me the third time I had the Impala in for everything and now it's gone out again and I'm having to get this repaired.
The contact owns a 2014 Chevrolet Impala. The contact stated that while approaching the vehicle, it was discovered that the rear window had shattered. The contact stated that there was no impact on the glass to cause the rear glass to shatter. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the same failure had previously occurred on the vehicle, and the glass was replaced, but the failure reoccurred. The local dealer was not contacted. The failure mileage was 75,000.
The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the check engine warning light and stabili-trak warning light were illuminated. An Independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V092000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 125,000.
I previously owned a 2011 Buick Regal and now have a 2014 Chevy Impala. Both vehicles have had a Stabilitrack warning come up. Both vehicles experienced the same issue. The car seemed to jerk, lag in speed, cannot accelerate over 40mph. The Regal was diagnosed with an electrical/wiring issue. The Impala was diagnosed with a failed Transmission Control Module. We now have a 2016 Impala and the same issue and warning lights have appeared. That’s 3 vehicles we’ve owned from GMC with the exact same issue. This can’t be a coincidence and should be looked into. There are hundreds, if not thousands, of more consumers on forums experiencing the exact same issue. This should be recalled! Imagine the possibilities of danger this can cause when on the interstate and can’t accelerate over 40mph.
On 11/20/2024, the Chevrolet dealership diagnosed the problem as a short in the passenger presence sensor airbag module under the passenger seat. For more than a year, the airbag warning light has almost always been on. On just a few occasions in the past year or two, the airbag light has turned off, usually corresponding with a change in the humidity. I understand that there was a recall for this very same (moisture-related) airbag problem in other GM vehicles some years ago. I think we have the exact same problem here, and that my car should be included in the recall. Note well, this year there was an airbag recall covering a 2007 Nissan Versa, a much older car. It seems that airbag recalls can apply to cars 18 years old.
See attached document for complaint.
The contact owns a 2014 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the message "Power Steering Failure" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that electric power steering control module(PSCM) had failed and needed to be replaced. The vehicle was not repaired. An unknown dealer was made aware of the failure, but no assistance was provided. The contact related the failure to an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,500.
I was in a car accident and the airbags did not deploy
Very loud abnormal ticking sound coming from the vehicle, failed actuators. Resulting in hvac loss. Arecall issued in 2014 for stabilitrak /abs for bad grounds on 2014 Chevy Impalas. HOWEVER 2.5 and 3.6 L engines were not included, BUT NEED TO BE!!! the car will drive rough and eventually just cut off in the middle of traffic highway or residential. This is what it did on me, putting me in a very dangerous position with my 5 year old in the car. This issue is effecting thousands of the same vehicles and GM's failure to address this issue is leaving the owners of the affected vehicles driving unsafe vehicles. GM / Chevy needs to issue a recall on ALLL the 2014 Impalas. (which they will not confirm or deny). While I was driving 60mph on an interstate my car notification screen displayed "service stabilitrak"/ "engine power reduced"... then my car acceleration seemed to have died and car slowed all the way down to around 20 mph with the gas pedal diwn to the floor... a big semi truck was behind me and had to break and swerve around me while blowing his horn...I was nearly killed.
The contact owns a 2014 Chevrolet Impala. The contact stated while driving 40 MPH, the power steering, service stabili-trak, and the check engine warning lights illuminated, and the steering wheel seized briefly. The contact stated that shortly after the failure, the steering wheel unlocked, and the contact was able to continue driving safely. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the rack and pinion had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.
I have push to start car. On my lunch i starting my car and I immediately notice the rpm went to 2500, which is high and it went up to 3000 and then the warning light flashed stability track error and check engine and swerving light I took a pic. I turn car off and wait a few min turned car back on and it was fine. No errors drove to get lunch and back no issues. Then on leaving work s ame thing happened but the error didn't go away. I was able to shift out of gear. Hard knocking, gear shifter light all white no clue what gear it was in I moved to another parking spot but was slow moving very delayed. Parked and now waiting for tow truck
Sunshade failure. The sunshade runs back and forth on track to close or open cloth cover. While driving with 4 main windows I pushed button to open shade halfway down the line the shade got off track and you could hear plastic cracking noises. I stopped the shade and pushed it closed more cracking noises and the the whole cloth fell and hung blocking all rear view while on freeway at normal speed. I was able to pull over and slowly push and assist cloth back into car frame so it's not hanging but it no longer works as intended. This is known and per dealership ove 1k for new track and requires moonroof removal to repair. Not covered under warranty
I received an alert to service the sideview sensors. Also, the sideview alert keeps flashing in the side mirrors even when there's no vehicle present.
Service side detection system came up on the display while driving on the freeway at 65MPH.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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