RoadVitals

2002 Chevrolet Incomplete/Cutaway C3

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Oct 19, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2002 Chevrolet Incomplete/Cutaway C3, most frequently naming the tires & wheels and visibility categories. 62 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels150.0%
  • Visibility150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Oct 19, 2015

TL* THE CONTACT OWNS A 2002 CHEVROLET INCOMPLETE/CUTAWAY C3 EQUIPPED WITH SUNFULL HIGHWAY TERRAIN HT781 (NA) TIRES, SIZE:LT 225-75R 16M+S (NA). WHILE DRIVING AT 50 MPH, THE VEHICLE STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT AN ALIGNMENT NEEDED TO BE PERFORMED; HOWEVER, THE FAILURE WAS DUE TO DEFECTED TIRES WITH AIR BUBBLES. THE TIRES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 98,000.

NHTSA ID
10783462
Incident
Sep 16, 2015
Mileage
98,000 mi
Visibility
Filed Jul 13, 2015

TL* THE CONTACT OWNS A 2002 CHEVROLET INCOMPLETE/CUTAWAY C3. WHILE THE VEHICLE WAS PARKED, THE BOTTOM PART OF THE REAR PASSENGER SIDE WINDOW FRACTURED. THE GLASS SHATTERED ONTO THE GROUND. THIS WAS A RECURRING FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

NHTSA ID
10733603
Incident
Jul 12, 2015
Mileage
65,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

24-NA-098

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Incomplete/Cutaway C3 by model year
YearComplaintsRecallsInvestigationsIssue Index
2005100—
2004000—
2003100—
2002Viewing200—
2001001—
2000000—
1999100—
1998000—
1997000—
1996000—
1995000—
1994000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.