2002 Chevrolet S10 Suspension Problems

CHUCK HUTTON CHEVROLET SERVICE -CHARGED 05CVZ BRAKES/ 88911428 STEER/SUP PARTS $219.24 LABOR $366.66/F JOINT KIT/STEERING IDLER ARM 88911297 PART: $97.99 LABOR: $366.66/ 19297307 F-(S)ARM PARTS: $42.89 LABOR: $331.30 ON SEPT 15, 2020, SERVICE CONSULTANT ADVISED CUSTOMER THAT IT WOULD TAKE 7 DAYS FOR HER PARTS TO ARRIVE AT CHUCK HUTTON PARTS DEPARTMENT. CUSTOMER CALLED ON SEPT 24, 2020. SERVICE CONSULTANT ADVISED, SHE WAS STILL WAITING ON THE DELIVERY OF THE PARTS. CUSTOMER SPOKE WITH SERVICE CONSULTANT ON OCTOBER 1, 2020. CUSTOMER WAS ADVISED AGAIN BY SERVICE CONSULTANT THAT SHE IS STILL WAITING ON THE PARTS. HUNG UP PHONE AND CALLED CUSTOMER BACK WITHIN 5 MINUTES, AND SAID HER PARTS WAS HERE, HER VEHICLE WILL BE READY BY 4:30PM THE 1ST. I KNEW THAT WAS IMPOSSIBLE. SO, I WENT IN ON OCTOBER 2, 2020 BETWEEN 4:30PM-5:00PM. I PAID MY TICKET PRICE OF $1,912.81 WITH A CREDIT CARD. TWENTY MINUTES LATER, I WAS TOLD MY VEHICLE WOULDN'T START. MY VEHICLE IS STILL THERE. MY CREDIT CARD WAS BILLED THE TICKET PRICE. THIS IS A VERY BAD CUSTOMER EXPERIENCE WITH CHUCK HUTTON SERVICE CONSULTANT (GREEDY COMMISSION) UPON INSPECTION FOUND BALL JOINTS WORN AND COMING APART/THE STEERING IDLER ARM WAS WORN AT THE JOINTS. THE STEERING PITMAN ARM WAS WORN AT THE JOINT. INSPECTED THE STEERING SYSTEM AND ADVISED. REPLACED THE STEERING PITMAN ARM AND LUBE CHASSIS. PRICE GOUGING ON LABOR $1190.40/ INVOICE #2551188 VEHICLE ENTERED SERVICE AREA ON SEPT 15, 2020. SERVICE CONSULTANT ADVISED THE CUSTOMER, HER CAR WAS READY FOR PICK UP ON SEPT 2. WHEN CUSTOMER ARRIVED, SHE PAID FOR REPAIRS, CUSTOMER WAS ADVISED 30 MINUTES LATER, HER VEHICLE WOULD NOT START. CUSTOMER TOOK HER VEHICLE IN FOR A ROUTINE EXCHANGE COOLANT 36 PART FLUSH ,$169.95/ REPLACED RESERVOIR $100.52 LABOR: $65.48 MAINTENANCE CHECK $65.48(?)

NHTSA ID

11362727

Incident

Oct 2, 2020

TL*THE CONTACT OWNS A 2002 CHEVROLET S-10. WHILE DRIVING APPROXIMATELY 70 MPH AND APPROACHING A STOP SIGN, THE FRONT DRIVER'S SIDE LOWER BALL JOINT DETACHED FROM THE VEHICLE. THE TIRE FOLDED AT A 45 DEGREE ANGLE. THE CURRENT MILEAGE WAS 80,300 AND FAILURE MILEAGE WAS 80,000. UPDATED 10/16/08 *BF UPDATED 10/20/08. *JB

NHTSA ID

10242666

Incident

Sep 13, 2008

Mileage

80,000 mi

I HAVE A 2002 CHEVROLET S10 ZR2. IT HAS HAD MANY PROBLEMS IN THE FRONT END, IT WAS EVENTUALLY DISCOVERED TO HAVE NUMEROUS CRACKS AND BROKEN WELDS, MOSTLY ON THE RIGHT SIDE. AT THIS POINT GM HAS OFFERED A 70/30 SPLIT ON REPAIRS, WHICH WE RELUCTANTLY AGREED TO BECAUSE WE NEEDED THE VEHICLE REPAIRED. NOW THAT THE FRAME HAS BEEN HAPHAZARDLY REPAIRED BY A DIFFERENT DEALER, BECAUSE THE DEALER THAT WE PURCHASED IT FROM REFUSED TO LOOK AT IT, WE FEEL THAT IT IS STILL A SAFETY HAZARD AND WE ARE TRYING TO GET IT REPAIRED CORRECTLY. WE WANT PROPER REPAIRS FOR OUR VEHICLE, BUT ,TO ALSO ALERT OTHERS THAT THERE MAY BE PROBLEMS WITH THE ZR2 FRAMES. THE ORIGINAL FRAME IS STILL IN THE POSSESSION OF TURNPIKE CHEVROLET IN NITRO, WV. *JB

NHTSA ID

10188664

Incident

Mar 30, 2007

Mileage

80,000 mi

FRONT BEARING HUBS HAVE GONE BAD. THIS HAS HAPPEN ONLY 3,000 AFTER THE EXTENDED WARRANTY HAS EXPIRED AT 100,000. I HAD LOUD GRINDING AND VIBRATION IN FRONT AFTER I TOOK OFF WINTER AGGRESSIVE SNOW TIRES. THE SNOW TIRES HAVE MASKED THE PROBLEM AND THE VEHICLE WOULD HAVE BEEN SERVICED IF HEARD. TOOK IT TO DEALER TO HAVE THEM FIND PROBLEM. COMES BACK WITH BOTH HUBS NEED REPLACED AND UPPER AND LOWER BALL JOINTS WITH A TOTAL OF 1710.00 IN SERVICE. I FELT THAT GM SHOULD BE RESPONSIBLE. I CALLED GM AND DECLINED EVEN AFTER CONSULTING WITH DEALER. I FEEL THESE PARTS HAVE FAILED PRIOR TO WARRANTY BEING EXPIRED. *JB

NHTSA ID

10154774

Incident

Mar 13, 2005

Mileage

103,444 mi

THE STATE WAS INSPECTING THE VEHICLE, AND THE INSPECTOR INFORMED THE CONSUMER THAT BOTH UPPER BALL JOINTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, AND INFORMED THE CONSUMER THAT THIS PROBLEM WAS NOT COVERED UNDER A RECALL. *AK *SC *JB

NHTSA ID

10113471

Incident

Mar 4, 2005

Mileage

18,875 mi

1)FUEL GUAGE STUCK AT AROUND 1/4 OF A TANK WHEN 1/4 OR BELOW. HAD TO PUT VEHICLE INTO NEUTRAL TO GET ACCURATE READING. HAS RAN OUT OF GAS WHEN SHOWING 1/4 OF TANK. TAKEN TO DEALERSHIP - REPLACED FUEL LEVEL SENSOR. PROBLEM WAS NOT FIXED. TOOK BACK AGAIN AND OTHER ITEMS WERE REPLACED. SEEMS TO BE FIXED, BUT IT HAS ONLY BEEN 1 WEEK. 2)"POPPING" NOISE HEARD ON THE DRIVERS SIDE IN THE FRONT END. TOOK IN SAME TIME AS THE FIRST GASOLINE INCIDENT. REPLACED BALL JOINT AND GREASED FRONT END. SEEMED FINE UNTIL ABOUT 1 MONTH LATER AND THEN NOISE CAME BACK, ALONG WITH A VERY BAD "BOUNCING" IN THE FRONT END THAT MADE IT FEEL LIKE THE FRONT DRIVERS SIDE TIRE WAS COMMING OFF. TOOK BACK TO DEALERSHIP (SAME TIME AS SECOND GASOLINE VISIT) SAID THAT IT WAS THE "DESIGN OF THE VEHICLE" - BUT YET IT NEVER DID THIS UNTIL THEN. DEALERSHIP HAS BEEN VERY COOPERATIVE.

NHTSA ID

10056205

Incident

Apr 12, 2003

THE FRAME IS BENT. THE VEHICLE HAS A PROBLEM WITH THE ALIGNMENT A WEEK AFTER BEING REPAIRED. THE VEHICLE HAS BEEN TO THE DEALER SEVERAL TIMES FOR THIS PROBLEM. CHEVROLET, S10, BLAZER EXTREME 2002. *AK

NHTSA ID

10024583

CONSUMER HAS BROUGHT VEHICLE BACK TO THE DEALERSHIP THREE TIMES FOR A CREAKING NOISE HEARD IN THE FRONT END. ALSO, CONSUMER COMPLAINED THAT WHEN TAKING FOOT OFF THROTTLE VEHICLE WILL NOT SLOW DOWN FOR A PERIOD OF TIME. WHEN DRIVING WITH THE AIR CONDITIONER ON, VEHICLE WILL NOT SLOW DOWN. VEHICLE OVERRUNS THE CRUISE CONTROL FROM 3 TO 6 MILES PER HOUR. *JG *JB *NLM. *AK

NHTSA ID

10001468

REPORTING INTERMITTENTLEY PROBLEM WITH A POPPING NOISE FROM THE RIGHT FRONT SUPENSION DEALER IS AWARE OF THE PROBLEM. TS

NHTSA ID

8023838

Incident

Apr 25, 2002

WHILE DRIVING ON THE HIGHWAY BACK OF VEHICLE WILL BOUNCE. DRIVER ALMOST LOST CONTROL OF VEHICLE.*AK

NHTSA ID

8011435

Incident

Jun 3, 2002

CONSUMER STATES WHEN DRIVING ABOVE 50 MPH THE TRUCK SHAKES VIOLENTLY. TOOK TO CHEVROLET AND THEY STATED THIS CONDITION IS NORMAL. NLM *TT

NHTSA ID

8008070

Incident

Feb 22, 2002

NOTICED SEVERAL DAYS AFTER PURCHASE TRUCK LEANING 1.5 INCHES ON DRIVERS SIDE, FRONT AND REAR. CONTACTED DEALER, THEY INSTRUCTED TO BRING IN AFTER 1500 MILES. BROUGHT IN AT 2600 MILES. AFTER 1.5 MONTHS, DEALER REPAIR WAS TO PUT STRONGER SPRINGS ON LEFT FRONT, LEFT REAR, ARCH REAR SPRINGS AND FABRICATE SHIMS (2) WHICH WERE PLACED BETWEEN FRAME AND BODY. GM CALLS THIS FIXED. I AM NOT SATISFIED, AND CONCERNED ABOUT VEHICLE HANDLING AND SAFETY POSSIBLY COMPRIMISED.*AK

NHTSA ID

758376

Incident

Nov 11, 2001