RoadVitals

2002 Chevrolet Silverado 2500 Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Sep 29, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 351 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2002 Chevrolet Silverado 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

Shown in the owner’s own words, exactly as filed

BrakesElectricalSteering
Filed Sep 29, 2014

WHILE TOWING A 7000 LB 5TH WHEEL TRAILER THE ELECTRICAL PLUG BETWEEN THE VEHICLE AND TRAILER BECAME PARTIALLY DISLODGED AND AFFECTED THE VEHICLE ELECTRICAL SYSTEM WHICH MADE THE GAUGE NEEDLES GO HAYWIRE INCLUDING THE TACHOMETER. ENGINE STALLED WITH RESULTANT LOSS OF POWER STEERING AND BRAKES. LUCKILY WAS ABLE TO PULL INTO PARKING LOT AND STOP USING TRAILER BRAKES. REINSERTED PLUG FULLY INTO SOCKET AND HAVE NOT HAD A PROBLEM SINCE. *TR

NHTSA ID
10639789
Incident
Aug 23, 2014
Mileage
151,000 mi
Body & structureElectrical
Filed Apr 6, 2014

I BELIEVE THAT I ALSO HAVE A PROBLEM WITH MY IGNITION AND FRONT PANEL. I CAN PULL MY KEY OUT IN ANY POSITION. EVERYTHING LIGHTS UP ON THE DASHBOARD AT ONE TIME OR ANOTHER. IT HAS CALLED MY VEHICLE TO STALL OR EVEN SHUT DOWN ALTOGETHER. I DON'T UNDERSTAND WHY MY VEHICLE HAS NOT BEEN RECALLED. I HAVE HAD IT IN SEVERAL TIMES BUT AM UNABLE TO FIND OUT WHAT THE CAUSE IS. PLEASE HELP ME. MY TRUCK SCARES ME SO MUCH, I'M AFRAID TO DRIVE IT, ESPECIALLY ON THE FREEWAY, OR ROADS THAT ARE BLACKED OUT FOR CELL PHONES, AND NO WAY TO GET HELP. *TR

NHTSA ID
10577724
Incident
Aug 1, 2002
Heating & air conditioningElectricalVisibility
Filed Sep 15, 2010

BLOWER MOTOR STOPPED WORKING LAST YEAR. I HAD A NEW BLOWER MOTOR INSTALLED AND THE REPLACEMENT STOPPED WORKING. WHEN I BROUGHT MY TRUCK TO BE REPAIRED FOR THE SECOND TIME, I WAS INFORMED THAT THERE IS A PROBLEM WITH THE WIRING/RESISTOR WHICH SUPPLIES POWER TO THE BLOWER MOTOR. APPARENTLY, THE MOTOR PULLS MORE POWER THAN THE WIRING IS RATED FOR WHICH CAUSES IT TO HEAT UP AND BURN THE INSULATION OFF OF THE WIRING UNDER THE DASHBOARD. MY MECHANIC TOLD ME THAT I SHOULD CONSIDER MYSELF LUCKY THAT MY TRUCK DID NOT CATCH FIRE LIKE ANOTHER CUSTOMER'S TRUCK HE HAD RECENTLY REPAIRED FOR THE SAME REASON AS MINE HAD. I FEEL THAT I HAVE PAID FOR REPAIRS TWICE DUE TO DEFECTIVE GM PARTS. *TR

NHTSA ID
10355756
Incident
Aug 30, 2010
Mileage
155,000 mi
ElectricalEngine
Filed Aug 24, 2010
Fire reported

ON 01/10/2010 AT 2:45 A.M. WE WERE AWAKENED BY A PASSER BY WHO NOTICED OUR TRUCK WAS ON FIRE. BY THE TIME THE FIRE DEPARTMENT WAS ABLE TO PUT THE FIRE OUT IT HAD COMPLETELY DESTROYED OUR TRUCK, OUR CAR ,OUR GRANDSONS TRUCK AND $66,000.00 DAMAGE TO THE HOUSE WE WERE RENTING. WE LOST OUR VEHICLES AND 90% OF EVERYTHING WE OWN. IT WAS DETERMINED TO BE THE ENGINE BLOCK HEATER IN OUR 2002 CHEVY SILVERADO 2500 HD. WE HAVE BEEN IN CONTACT WITH GENERAL MOTORS. WE GAVE THEM ALL THE FIRE REPORTS FROM BOTH WEST VALLEY CITY FIRE DEPARTMENT AS WELL AS THE REPORT AND PICTURES PROVIDED BY THE INVESTIGATOR. THEY DO NOT CLAIM ANY RESPONSIBILITY FOR THE FIRE AND WILL NOT COMPENSATE US FOR OUR LOSS. *TR

NHTSA ID
10351519
Incident
Jan 10, 2010
Mileage
95,000 mi
ElectricalEngine
Filed Aug 4, 2010

THE CAR WAS OPERATING NORMALLY AS I WAS LEAVING THE PARKING LOT AFTER SHOPPING. THE ENGINE WAS AT NORMAL OPERATING TEMPERATURE. THE ENGINE STALLED, LOST POWER BRAKES AND STEERING. THIS OCCURRED FIVE TIMES IN A PERIOD OF APPROXIMATELY ONE WEEK. THE ENGINE WOULD RESTART AFTER ONE MINUTE OR MORE. THERE WERE NO SES OR MIL INDICATIONS OR DTC CODES. I GOOGLED THE FAILURE AND FOUND SEVERAL PEOPLE WITH SAME PROBLEM. I ALSO FOUND A NHTSA RECALL 06083 FOR A 2001 YEAR MY VEHICLE IS A 2002. I TOOK THE VEHICLE TO THE CHEVROLET DEALER AND HAD THE CRANKCASE POSITION SENSOR REPLACED AND THAT SOLVED THE PROBLEM. TO ELABORATE ON THE PROBLEM IT DID OCCUR WHILE I WAS DRIVING DOWN THE HIGHWAY AT 65 MILES PER HOUR. THAT IS VERY SCARY AND AS THIS IS A TRUCK I COULD HAVE BEEN TOWING MY BOAT. I DO HAVE THE DEFECTIVE PART. IT SEEMS TO ME THAT ALL THE DEFECTIVE PARTS WERE NOT REMOVED FROM INVENTORY OR THE SOLUTION TO THE PROBLEM WAS INADEQUATE. *TR

NHTSA ID
10347346
Incident
Jul 28, 2010
Mileage
73,200 mi
Electrical
Filed Jun 8, 2009

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. INTERMITTENTLY, WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE BATTERY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. AFTERWARDS, THE VEHICLE STALLED. NORMALLY AFTER THE FAILURE OCCURS, THE VEHICLE IS ABLE TO BE RESTARTED. IN ADDITION, THE VEHICLE EXHIBITED A NO-START CONDITION. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS AND THEY REPLACED THE ALTERNATOR, ON-BOARD ASSEMBLY IN THE COMPUTER SYSTEM, THROTTLE PLATE, AND REPROGRAMMED THE PCM. THE REMEDIES HAVE NOT CORRECTED THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE 138,000. UPDATED 07/24/09. *LJ

NHTSA ID
10273096
Incident
Mar 9, 2009
Mileage
138,000 mi
ElectricalFuel system
Filed Apr 15, 2009

I OWN A 2002 CHEVROLET SILVERADO 2500 HD, 8.1 LITER, V8. IN THE PAST 4 MONTHS, THE VEHICLE COMPLETELY WOULD LOSE POWER AND SHUT OFF. AFTER A FEW MINUTES, THE VEHICLE WOULD RESTART. IT DID NOT MATTER THE SPEED OF THE VEHICLE, NOR DISTANCE DRIVEN. THERE WAS NO DASH BOARD LIGHTS ON INDICATING ANY PROBLEMS. I STALLED SEVERAL TIMES IN TRAFFIC, NEARLY MISSING/CAUSING ACCIDENTS. THE DEALER HAD VEHICLE FOR 3 DAYS AND SAID THERE WAS NOTHING ON DIAGNOSTIC SHOWING PROBLEMS. I REFUSED VEHICLE STATING I WAS NOT GOING TO ENDANGER MYSELF OR FAMILY TILL RESOLVED. IT WAS DETERMINED, AFTER THE GM BLOG AND PERSONAL INTERNET SEARCH OF THIS VEHICLE COMPLAINTS, THE CRANKSHAFT POSITION SENSOR WAS BAD. THE DEALER REPLACED FOR A CHARGE OF $288.38 PARTS/LABOR AT MY EXPENSE. THIS VEHICLE NEEDS A RECALL FOR THIS PART AND SOMEONE IS GOING TO BE SERIOUSLY HURT, ESPECIALLY WHEN THERE IS NO INDICATION OF A PROBLEM SHOWING. CASE #71-71437694 FILED WITH CHEVROLET AT 1-800-630-2438. *TR

NHTSA ID
10265436
Incident
Apr 6, 2009
Mileage
133,533 mi
Electrical
Filed Jul 19, 2007

MY 2002 CHEVY 2500 HD SILVERADO WITH 8.1 ENGINE QUITS RUNNING WHILE DRIVING. DOES NOT MATTER WHAT SPEED I'M GOING, IT JUST STOPS RUNNING. AFTER I PULL OVER PUT TRUCK IN PARK, TURN KEY OFF FOR A FEW MINUTES IT WILL USUALLY START UP. *JB

NHTSA ID
10196894
Incident
Jul 19, 2007
Mileage
50,000 mi
ElectricalEngine
Filed Sep 5, 2005

2002 CHEVROLET 2500HD W/ 8.1L GASOLINE ENGINE: THE FAILURE OF THE CRANKSHAFT POSITION SENSOR ON THESE ENGINES APPEARS TO BE A VERY COMMON PROBLEM. THIS SENSOR FAILED ON MY TRUCK AT ONLY 30K MILES! I KNOW OF TWO OTHER '02 TRUCKS W/ THIS ENGINE THAT ALSO HAD THE SENSOR FAIL AND MANY OTHERS HAVE BEEN DISCOVERED WHILE DOING RESEARCH ON THIS PROBLEM! THE SERIOUSNESS OF THE PROBLEM LIES IN THE FACT THAT THE TRUCK SUDDENLY STOPS RUNNING FOR NO REASON AND YOU LOSE ALL POWER FOR THE BRAKES AND STEERING. AT TIMES IT WILL RESTART WITHOUT ANY PROBLEMS ONCE YOU SHIFT TO NEUTRAL, BUT OTHER TIMES IT MAY NOT RESTART FOR A DAY OR MORE. THIS WAS A HUGE SAFETY ISSUE FOR ME SINCE I TOW A 10K LBS. FIFTH-WHEEL WITH THE TRUCK! MY TRUCK STOPPED RUNNING FOUR TIMES OVER THE COURSE OF TWO WEEKS AS A RESULT OF THIS PROBLEM. EVERYTIME WAS WHILE TRAVELING IN TRAFFIC, WITH ONLY ONE OF THE TIMES WHILE BEING STOPPED AT A LIGHT! MY TRUCK IS NO LONGER UNDER WARRANTY DUE TO THE TIME LIMIT OF 36 MONTHS EXPIRING. TO HAVE SUCH A PART FAIL WITH ONLY 30K MILES ON THE ENGINE IS OUTRAGEOUS. ONE OF THE OTHER TRUCKS I KNOW OF HAD THE SENSOR FAIL AROUND 55K MILES. SAME PROBLEM, IT WOULD JUST STOP IN TRAFFIC OR WHEN PULLING OUT OF A LIGHT OR STOPPED TURN. AGAIN, A HUGE SAFETY ISSUE!!! THE COSTS TO ME TO REPAIR MY TRUCK FOLLOW: AC DELCO REPLACEMENT CRANKSHAFT SENSOR - $69.26 TOW CHARGES TO TOW TO JOSEPH CHEVROLET, CINCINNATI, OH - $58.85 LABOR DUE TO THE ORIGINAL SENSOR BREAKING IN THE BLOCK! - $336.54 TOTAL COST TO REPLACE THE SENSOR AFTER ONLY 30K MILES! = $464.65 AGAIN, I HAVE TO REPEAT HOW LARGE A SAFETY ISSUE THIS IS ON THESE TRUCKS!!! THE ENGINE JUST STOPS FOR NO REASON AT ANY TIME, HIGHWAY, SLOW MOVING, STOPPED, ETC. IT MAY RESTART, BUT THEN AGAIN IT MAY NOT FOR MANY HOURS! THE TRUCKS WITH THESE ENGINES IN THEM ARE GENERALLY TOWING LARGE TRAILERS BEHIND THEM. THIS COMPOUNDS THE SAFETY ASPECT OF THE PROBLEM. *JB

NHTSA ID
10135343
Incident
Aug 22, 2005
Mileage
30,889 mi
Electrical
Filed Dec 2, 2003
Fire reported

VEHICLE WAS PARKED WHEN NEIGHBOR NOTICED SMOKE COMING OUT OF THE ENGINE AREA. CONSUMER USED FIRE EXTINGUISHER TO PUT OUT THE FIRE. *AK *PH

NHTSA ID
10042807
Incident
Jun 12, 2003
Mileage
13,400 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .